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Copyright Copyright 1998 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.
IMPORTANT SAFETY INSTRUCTIONS Read these instructions carefully. future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
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Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating.
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15. Warning! Battery may explode if not handled properly. Do not recharge, disassemble or dispose of in fire. Keep away from children and dispose of used battery promptly. 16. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit.
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FCC Class A Radio Frequency Interference Statement WARNING! This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
About this Manual Getting Started This system guide aims to give you all the necessary information to enable you to operate the Altos 500 system. Manual Structure This system guide consists of four chapters. Chapter 1 System Housing This chapter describes the assembly and disassembly of the system housing.
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Conventions The following are the conventions used in this manual: Text entered by user Option Items , etc. viii Represents text input by the user. Represents options that you can select on the screen. Represent the actual keys that you have to press on the keyboard.
Table of Contents Chapter 1 System Housing Standalone System...1-1 Features ...1-2 Front Panel ...1-2 Rear Panel ...1-3 Internal Structure ...1-4 Opening the Housing Panels ...1-5 Front Panel ...1-5 Left Panel ...1-6 Installing Disk Drives and Hot-Swap Cage ...1-7 3.5-inch Drive...1-7 5.25-inch Drives ...1-8 Hot-Swap Cage...1-9 Hard Disk Drive Tray...1-13...
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Jumpers and Connectors ... 2-5 Jumper and Connector Locations with a Network Connector... 2-5 Jumper and Connector Locations without a Network Connector ... 2-6 Jumper Settings ... 2-7 Connector Functions ... 2-7 ESD Precautions ... 2-8 Installing the Pentium II processor ... 2-9 Attaching the Processor Fan Sink ...
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Chapter 3 BIOS Utility Entering Setup ...3-2 System Information ...3-4 Processor ...3-5 Processor Speed ...3-5 Internal Cache Size...3-5 External Cache ...3-5 Floppy Drive A...3-5 Floppy Drive B...3-5 IDE Primary Channel Master ...3-6 IDE Primary Channel Slave ...3-6 IDE Secondary Channel Master ...3-6 IDE Secondary Channel Slave...3-6 Total Memory ...3-6 Serial Port 1 ...3-7...
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LS-120 Drive Compatible As ... 3-11 IDE Drives ... 3-11 Onboard Peripherals ... 3-16 Serial Ports 1 and 2... 3-16 Parallel Port ... 3-17 Onboard Device Settings ... 3-18 Power Management ... 3-20 Power Management Mode ... 3-20 Power Switch < 4 sec..3-21 System Wake-up Event...
Chapter 1 System Housing This chapter describes the features of the IDM housing and tells you how to install the basic system components such as disk drives, a system board, or expansion boards. accompany the installation procedures. If you receive a complete system, the basic components are already installed.
Rear Panel COM port slots System Board connectors Expansion Port Slots System Housing Power Supply Power Socket SCSI Expansion Slots Housing Fan Expansion Slots...
Power Supply Housing Fan Expansion Card Slots Backplane Board Hot-Swap Cage (SCSI) 5.25-inch Drive Bays 3.5-inch Drive Bay Power Switch Power LED Hard Disk Drive LED System Status LED Removable Hard Disk Drive Trays Altos 500 System Guide...
To remove the left panel: 1. Use a screw driver to remove the two screws securing it to the rear panel. 2. Pull the panel handle to slide the left panel open. Left panel screws Left Panel Handle Altos 500 System Guide...
Installing Disk Drives and Hot-Swap Cage Turn off the power switch and unplug the power cord before installing or removing diskette drives. 3.5-inch Drive 1. Open the front panel and remove the left panel of the housing. See the Opening the Housing Panels section for more information. 2.
2. Remove the screws attaching the 5.25-inch drive frame (2 pieces) to the housing. 3. Attach the drive guides on the sides of a 5.25-inch drive with two screws on each side. Altos 500 System Guide...
Insert the drive into the drive bay and secure it with two screws. Connect the signal and power cables to the drive. Hot-Swap Cage The hot-swap cage box includes the following components: One hot-swap cage (with back plane board attached) Three hard disk drive tray One system board connector cable Two Hard disk drive fault LED connector cable...
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2. Attach the drive guides on the sides of the hot-swap cage with two screws on each side. 3. Insert the hot-swap cage into the housing and secure the hot-swap cage with two screws. 1-10 Altos 500 System Guide...
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4. Attach the power cable, the SCSI terminator, the HDD fault LED cable, and the system board connector cable to the backplane board and attach the other end of the connector cable to the system board. For the location of the SCSI connector, please refer to the system board manual.
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Consult your dealer for the availability of this cable. System Board Connector Cable Connect this side to the 1st hot-swap 1-12 CN1: To system board connector 1st hot-swap 2nd hot-swap SCSI Terminator Red Strip Connect this side to the system board Altos 500 System Guide...
SCSI Connector Cable Connect this side to the 1st hot-swap Connect this side to the 2nd hot-swap Hard Disk Drive Tray 1. Use your finger to release the drive tray as shown below and then pull it out. 2. Place a hard disk on the tray. Secure it with four screws and four metal support braces as shown below.
System Board Align the system board holes to the pegs with the external ports facing the rear of the housing. Secure the board with eight screws. 1-14 Altos 500 System Guide...
Installing an Expansion Board Remove an expansion slot bracket cover. Save the screw to secure the expansion board. Align an expansion board with the open slot and insert the golden fingers into the expansion bus connector. Secure the board with the screw. System Housing 1-15...
Remove a bracket opposite the CPU or memory board slot. Insert the board into the slot. Make sure that the board is properly seated in the slot. Secure the board with a screw. Align the plastic support bar with the board edge. 1-16 Altos 500 System Guide...
Insert the right end of the bar into the hole near the hard disk drive frame and the left end into the hole on the rear panel. Left End Right End LVD SCSI Backplane Board The LVD SCSI hot-swap cage includes a hot plug SCA single-ended backplane, LED board, and the hard drive cage itself.
SCSI 68-pin P connector - In Front power LED connector C Buffer connector Slot 1 Slot 2 SCSI 68-pin connector - Out Slot 3 Power connector Slot 1 ID switch Slot 2 ID switch Slot 3 ID switch 1-18 Function Description Altos 500 System Guide...
Chapter 2 System Board This high-performance system board supports the Intel Pentium II CPU running at 233 up to 350 and 400 MHz. Integrated with the Intel 440BX system controller, which consists of the PCI/AGP controller and the PCI/ISA IDE accelerator (PIIX4), the M11E combines the new generation of Pentium II power with unmatched graphics performance.
(WOL) (manufacturing option) Enhanced IDE hard disk and diskette drive interface PS2 power connector System controller chipset External ports: USB connector RJ-45 jack (manufacturing option) Parallel port PS/2-compatible keyboard port PS/2-compatible mouse port Serial port 1 and 2 Altos 500 System Guide...
System Board Layout with Network Connector PS/2 mouse port PS/2 keyboard port USB connectors Serial port 2 Parallel port Serial port 1 RJ-45 connector Intel 82C558 Ethernet controller BIOS ISA slots PCI slots BIOS Utility AGP slot Battery Intel 82371EB IDE1 connector IDE2 connector FDD connector...
USB connectors Serial port 2 Parallel port Serial port 1 BIOS ISA slots PCI slots 10 AGP slot Battery Intel 82371EB IDE1 connector IDE2 connector FDD connector Intel 440BX DIMM sockets Voltage regulators CPU slot Power connector Altos 500 System Guide...
Jumpers and Connectors Jumper and Connector Locations with a Network Connector The blackened pin of a jumper or connector represents pin 1. BIOS Utility...
Enhanced IDE 2 connector CN11 Enhanced IDE 1 connector CN12 Hard disk LED connector CN13 SCSI disk LED connector (for M11E Combo Card) CN15 Wake up On LAN connector CN16 Power switch BIOS Utility Function Check password Bypass password Acer Function...
Otherwise, ask a service technician for assistance. Reserved items are items that are supported by the system board but not available in the current version. Function (electrostatic discharge) Altos 500 System Guide...
Installing the Pentium II processor The following section will briefly explain and illustrate how to install the Pentium II processor. You have to attached the fan sink before installing the Pentium II processor into the system board. Attaching the Processor Fan Sink There are currently two kinds of fan sink.
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3a. Use a screwdriver to press and lock in the wide end of a clip first. Then without lifting the screwdriver, point it downward to press and lock the narrow end of the clip. 2-10 Altos 500 System Guide...
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3b. Using your fingers, push down the metal bracket until it clicks into the CPU cartridge and then push the metal bracket’s handle to lock the metal bracket into place. BIOS Utility 2-11...
CPU board. Secure it with the plastic pegs that came with the package as shown below. With the processor module golden fingers pointing downward, align the processor to the posts of the retention mechanism then lower it down. 2-12 Altos 500 System Guide...
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The golden fingers of the Pentium II module are slotted such that it only fits in one direction. Make sure that the module groove matches the one on the processor socket. Press down the processor module until the golden fingers completely fit into the socket.
Removing a Pentium II Processor Follow these steps to remove the Pentium II CPU module from the slot. Unlock the latches that secure the processor module. Firmly hold the processor module and pull it out of the socket. 2-14 Altos 500 System Guide...
Memory Upgrade The three 168-pin sockets onboard supports SDRAM-type DIMMs only. You may install 16-MB, 32-MB, 64-MB, or 128-MB DIMMs for a maximum 384-MB system memory. The SDRAM DIMMs should work under 3.3 volts; 5-volt memory devices are not supported. Memory modules with a timing setting of 66 MHz are defined under unbuffered DIMM specifications, while 100 MHz modules are defined under Intel PC-100 SDRAM specifications.
To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM. Place your forefingers on the top of the DIMM before you press the holding clips to gently disengage the DIMM from the socket. 2-16 Altos 500 System Guide...
Reconfiguring the System Reconfigure the system after installing or removing DIMMs. Follow these steps to reconfigure the system: Reboot the system. A memory error message appears, indicating that the total memory does not match the value stored in CMOS. Press Press twice to exit Setup and reboot the system.
Install non-PnP ISA cards. Turn on the system. Use Windows 95 or ICU to manually assign the appropriate IRQs to the cards. This ensures that BIOS will not use the resources assigned to the non-PnP ISA cards. 2-18 When Altos 500 System Guide...
BIOS detects and configures only PnP cards. Turn off the system. Locate the expansion slots and install the PnP ISA and PCI cards. Turn on the system. This time PnP BIOS automatically configures the PnP ISA and PCI cards with the available resources.
Note the message and take corrective action. This section describes the types of error messages and lists their corresponding corrective measures. There are two general types of error messages: Software 2-20 Make sure that the card is Altos 500 System Guide...
System Software Error Messages Software error messages are returned by your operating system or application. These messages typically occur after you boot the operating system or when you run your application. If you receive this type of message, consult your application or operating system manual for help.
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Run Setup and disable the port. Run Setup and disable the port. Run Setup and disable the port. Check and connect pointing device. Replace the pointing device or contact your dealer. Altos 500 System Guide...
Message Press F1 key to continue or Ctrl-Alt-Esc for Setup Real Time Clock Error Press Esc to turn off NMI, any key to reboot Correcting Error Conditions As a general rule, if an error message says "Press F1 to continue," it is caused by a configuration problem, which can be easily corrected.
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If you are sure that your configuration values are correct and your battery is in good condition, the problem may lie in a damaged or defective chip. In either case, contact an authorized service center for assistance. 2-24 Altos 500 System Guide...
Chapter 3 BIOS Utility Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.
Advanced Level. To view the Advanced Level, press . The screen shows the BIOS Utility Advanced Level main menu. Setup Utility press combination while the Detailed system configurations are Altos 500 System Guide...
System Information Product Information Disk Drives Onboard Peripherals Power Management Boot Options Date and Time System Security Advanced Options* Load Default Settings Abort Settings Change The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level.
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The next screen shows page 2 of the System Information menu. System Information Serial Port 1 ...3F8h, IRQ 4 Serial Port 2 ...2F8h, IRQ 3 Parallel Port ...378h, IRQ 7 PS/2 Mouse ...Installed The sections below explain the parameters. Altos 500 System Guide...
Processor The Processor parameter specifies the type of processor currently installed in your system. The system supports Intel Pentium II processors. Processor Speed The Processor Speed parameter specifies the speed of the processor currently installed in your system. The system can support Pentium II processors running at 233, 266, 300, 333, 350, and 400 MHz and Celeron processors running at 266 MHz.
The 1st Bank, 2nd Bank, and 3rd Bank parameters indicate the type and size of DRAM installed in DIMM sockets 1, 2, and 3 respectively. None setting indicates that there is no DRAM installed. For the location of the DIMM sockets, refer to chapter 2. Altos 500 System Guide...
Serial Port 1 This parameter shows the serial port 1 address and IRQ setting. Serial Port 2 This parameter shows the serial port 2 address and IRQ setting. Parallel Port This parameter shows the parallel port address and IRQ setting. PS/2 Mouse The BIOS utility automatically detects if there is a pointing device connected to your system.
System BIOS Version ...v3.1 DMI BIOS Version ...2.00.1 Product Name This parameter specifies the official name of the system. System S/N This parameter specifies the system’s serial number. Main Board ID This parameter specifies the system board’s identification number. Altos 500 System Guide...
Main Board S/N This parameter specifies the system board’s serial number. System BIOS Version This parameter specifies the version of the BIOS utility. DMI BIOS Version This parameter specifies the version of the DMI (Desktop Management Interface) BIOS version. DMI enables software to collect information about a computer environment.
[1.2 MB, 5.25-inch] [720 KB, 3.5-inch] [1.44 MB, 3.5-inch] [2.88 MB, 3.5-inch] Follow the same procedure to configure floppy drive B. Choose if you do not have a second floppy drive. 3-10 None key to view None Altos 500 System Guide...
LS-120 Drive Compatible As This parameter allows you not only to enable the LS-120 device installed in your system, but also to specify the function of the device. The setting affects how BIOS will detect the device. Possible settings are: Normal In this setting, BIOS does not support the LS-120 drive.
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*CD-ROM Drive DMA Mode ...[Disabled] The above parameters marked with ‘*’ will only appear if you access the advanced configuration level in the Main Menu. Please refer to the Entering Setup section for more information. Type 3-12 Altos 500 System Guide...
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This parameter lets you specify the type of hard disk installed in your system. If you want BIOS to automatically configure your hard disk, select Auto If you know your hard disk type, you can enter the setting manually. Setting this parameter also sets the Cylinder, Head, Sector, and Size parameters.
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DMA driver to be loaded. By setting this parameter to Auto , BIOS automatically sets the appropriate DMA mode for your hard disk. CD-ROM Drive DMA Mode 3-14 Auto , the BIOS utility automatically However, besides enabling these Altos 500 System Guide...
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Set this parameter to Enabled to enable the DMA mode for the CD- ROM drive. This improves the system performance since it allows direct memory access to the CD-ROM. To deactivate the function, set the parameter to Disabled BIOS Utility 3-15...
2. The options are: 3F8h 2F8h This function lets you assign an interrupt for serial ports 1 and 2. The options for serial ports 1 are IRQ 2 are IRQ 3-16 3E8h 2E8h . The options for serial port Altos 500 System Guide...
The Base Address and IRQ parameters for each port are configurable only if the port is enabled. Parallel Port This parameter allows you to enable or disable the parallel port. Base Address This function lets you set a logical base address for the parallel port. The options are: 3BCh 378h...
USB Host Controller ... [Disabled] USB Legacy Mode ... [--------] SMBus Interrupt(IRQ9) ... [Disabled] Onboard Ethernet Chip ... [Enabled ] Floppy Disk Controller This parameter lets you enable or disable the onboard floppy disk controller. 3-18 Function Extended Capabilities Altos 500 System Guide...
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IDE Controller Set this parameter to Primary to enable only the primary IDE controller; Both to enable both primary and secondary IDE controllers; or to disable all IDE controllers. Disabled PS/2 Mouse Controller This parameter enables or disables the onboard PS/2 mouse controller.
3 to 5 seconds (depending on the hard disk) for the disk to return to normal speed. Set this parameter to if your hard disk does not support this function. 3-20 Disabled deactivates Altos 500 System Guide...
System Sleep Timer This parameter sets the system to the lowest power-saving mode after a specified period of inactivity. Any keyboard or mouse action or any activity detected from the IRQ channels resumes system operation. Sleep Mode This parameter lets you specify the power-saving mode that the system will enter after a specified period of inactivity.
This parameter allows you to specify the boot search sequence during POST. The system checks this drive first. The system then checks this drive if it can not boot from the specified drive. If the searches fail then it boots from this drive. 3-22 Altos 500 System Guide...
BIOS will display an error message if the drive(s) specified is not bootable. First Hard Disk Drive This parameter specifies whether the BIOS utility will boot from an EIDE hard disk drive or a SCSI hard disk drive. The system will automatically boot from an EIDE hard disk if your system does not have a SCSI hard disk drive.
Agent is IEEE-standards-based code that intervenes in the boot process. Please refer to your LANDesk Manual for more information. When set to Disabled , the system boots from the drive specified in the Boot Sequence parameter. 3-24 Altos 500 System Guide...
Date and Time The real-time clock keeps the system date and time. After setting the date and time, you do not need to enter them every time you turn on the system. As long as the internal battery remains good (approximately seven years) and connected, the clock continues to keep the date and time accurately even when the power is off.
Time Highlight the items on the Time parameter and press the time following the hour-minute-second format. Valid values for hour, minute, and second are: Hour Minute Second 3-26 to set Altos 500 System Guide...
Advanced Options Advanced Option configuration is available only in the Advanced Level. The Advanced Options configuration menu allows you to configure the system memory, PCI device settings, and CPU frequency. Do not change any settings in the Advanced Configuration if you are not a qualified technician to avoid damaging the system.
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Memory at 15MB-16MB Reserved for To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. 3-28 Write-back Altos 500 System Guide...
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Memory Parity Mode This parameter allows you to enable or disable the ECC (Error Checking and Correction) feature. The ECC feature enables BIOS to detect and correct data errors. Disable this parameter if you want to disregard the function. PnP/PCI Options The PnP/PCI Options allows you to specify the settings for your PCI devices.
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PCI device installed in your system. 3-30 Auto INTA INTB INTC INTD [--] [--] [--] [--] [--] [--] [--] [--] [--] [--] [--] [--] [--] [--] [--] Manual Auto , these Manual , you need Altos 500 System Guide...
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Onboard LAN When you set the PCI IRQ Setting parameter to specifies the auto-assigned interrupt for the onboard LAN. If you set the PCI IRQ Setting parameter to interrupt that you want to assign for the onboard LAN installed in your system.
CPU. Selecting this option displays the following screen: 3-32 Check your VGA card manual , BIOS initializes only PnP boot , BIOS initializes all PnP only if your operating Altos 500 System Guide...
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CPU Frequency Bus Frequency ... 66/100 MHz CPU Multiple ... [3] Processor Speed ... xxx MHz Bus Frequency The bus frequency refers to the speed by which data is transferred between internal computer components and the CPU or the main memory of the CPU.
JP3 is set to 1-2 (password check enabled). By default, JP3 is set to 2-3 (Bypass password). Enable the Setup Password parameter in the System Security menu by pressing the window appears: 3-34 arrow key. The Setup Password Altos 500 System Guide...
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Setup Password Enter your new Setup Password twice. may be up to 7 characters long. Enter Password ... [xxxxxxx] Enter Password again ... [xxxxxxx] Set or Change Password 3. Type a password in the Enter Password field. The password may consist of up to seven characters.
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Setup Utility if a password does not exist and JP3 is set to 1-2 (Check password). To set JP3 to 2-3 (Bypass password): Turn off and unplug the computer. 3-36 arrow key to select None Your Altos 500 System Guide...
2. Open the computer housing and set JP3 to 2-3 (Bypass password) to bypass the password function. See chapter 2 for the location of JP3. 3. Close your computer’s housing and reboot your system. To bypass Setup Password: If you forget your setup password, you can bypass the password security feature by hardware.
Write Protect Boot Sector Hard Disk Drive Setting 3-38 Power-on , the password prompt does not Description Floppy drive functions normally Disables the write function on all sectors Disables the write function only on the boot sector Description Altos 500 System Guide...
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Normal Write Protect All Sectors Write Protect Boot Sector BIOS Utility Hard disk drive functions normally Disables the write function on all sectors Disables the write function only on the boot sector 3-39...
Do you want to abort settings change? [Yes] Select to disregard your changes and reload your previous settings. After reload, the main menu appears on screen. Select to ignore the message and return to the BIOS utility. 3-40 [No] [No] Altos 500 System Guide...
Exit Setup Examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in a safe place. In the future, if the battery loses power or the CMOS chip is damaged, you will know what values to enter when you rerun Setup.
Chapter 4 SCSI/VGA Combo Card The combo card includes external video (CN6) and 68-pin Wide SCSI interface (CN4). The SCSI controller chipset (AIC-7880P) is a completely integrated, single chip SCSI host adapter for motherboard applications. Ultra speed SCSI technology maximizes transfer speed of up to 40MB/s in high performance workstations and servers for greatest utilization of the 133 MB/s PCI local bus.
Follow these steps to install the SCSI/VGA combo card. Remove a bracket cover opposite an empty PCI slot. Default setting Function Map top 8K to bottom 8K No remapping Disabled Enabled Disabled Enabled Enabled Disabled Function Altos 500 System Guide...
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Position the card over the PCI slot, then insert the card golden fingers into the slot until the card fits in place. Secure the card with a screw. Connect the LED cable to the system board’s SCSI LED connector (please refer to the system board user’s manual for the location of this connector) and then to the LED connector (CN5) on the combo card.