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FAQs
Before requesting service or assistance, please follow
these simple guides to solve the problem.
The TV does not switch on
●
Check the mains lead is plugged into the TV and the
mains socket.
●
Check the LED light status.
The TV goes into Standby mode
●
Auto power standby function is activated.
The remote control does not work or is intermittent
●
Are the batteries installed correctly?
●
Has the TV been switched on?
●
The batteries may be running low. Replace them with
new ones.
●
Point the remote control directly at the TV's remote
control signal receiver (within about 7 m and a 30
degree angle of the signal receiver).
●
Situate the TV away from sunshine or other sources
of bright light so they do not shine on the TV's remote
control signal receiver.
●
Check the LED light status. If both LEDs off, use the
power key at the bottom of the TV to turn on.
16)
No image is displayed
●
Check the TV is turned on.
●
Check the mains lead is plugged into the TV and the
mains socket.
●
Check the correct input mode is selected.
●
Check the setting in [Input Selection] to match the
signal being output by the external equipment.
●
Is [Contrast], [Brightness] or [Colour] in the Picture
Menu set to the minimum?
●
Check all required cables and connections are firmly
in place.
An unusual image is displayed
●
Turn the TV off with Mains power On / Off switch,
then turn it on again.
●
If the problem persists, initialise all settings.
[Factory settings] in [General settings] (Setup
Menu)
Parts of the TV become hot
●
Parts of the TV may become hot. These temperature
rises do not pose any problems in terms of
performance or quality.
32
English
(p. 16)
(p. 14)
(p.
When pushed with a finger, the display panel moves
slightly and makes a noise
●
There is a little gap around the panel to prevent
damage to the panel. This is not a malfunction.
About the inquiry
●
Please contact your local Panasonic dealer for
assistance.
If you make an inquiry from a place where this TV
is not present, we cannot answer about contents
that require visual confirmation for connection,
phenomenon, etc. of this TV itself.
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