Page 1 L565 User's Guide...
Page 3: Table Of Contents
Changing the Eco Settings ......................22 Changing the Sleep Timer Settings ....................23 Changing the Power Off Timer Settings ..................24 Epson Connect Solutions for Smartphones, Tablets, and More ............25 Using Epson Email Print ....................... 25 Using the Epson iPrint Mobile App ....................26 Using Epson Remote Print ......................
Page 4 Loading Paper for Photos ........................46 Loading Envelopes ..........................49 Paper Loading Capacity ........................52 Available Epson Papers ........................52 Paper or Media Type Settings ......................53 Placing Originals on the Product ......................54 Placing Originals on the Scanner Glass ..................... 54 Placing Originals in the Automatic Document Feeder ................
Page 5 Starting a Scan Using the Product Control Panel ................92 Changing Default Scan Button Settings ..................94 Starting a Scan Using the Epson Scan Icon .................. 94 Starting a Scan from a Scanning Program..................96 Selecting Epson Scan Settings ......................98 Scan Modes...........................
Page 6 Scanning in Home Mode ....................... 99 Selecting a Scan Area - Home Mode ..................102 Available Image Adjustments - Home Mode ................105 Selecting a Scan Size - Home Mode..................106 Scanning in Office Mode......................109 Selecting a Scan Area - Office Mode ..................110 Available Image Adjustments - Office Mode ................
Page 7 Receiving a Fax by Polling ......................178 Refilling Ink .............................. 180 Ink Safety Precautions ........................180 Check Ink Levels ..........................181 Checking Ink Levels with Windows....................182 Checking Ink Levels with OS X....................183 Disabling Special Offers with Windows ..................184 Purchase Epson Ink ......................... 186...
Page 8 Ink Bottle Part Numbers....................... 186 Refilling the Ink Tanks ........................186 Adjusting Print Quality..........................193 Print Head Maintenance........................193 Print Head Nozzle Check......................193 Checking the Nozzles Using the Product Control Panel ............193 Checking the Nozzles Using a Computer Utility ..............196 Print Head Cleaning ........................
Page 9 Product Cannot Connect to a Wireless Router or Access Point ..........222 Cannot Print Over a Network....................... 223 Network Software Cannot Find Product on a Network..............224 Product Does Not Appear in OS X Printer Window..............225 Cannot Print Over a Network....................... 225 Cannot Scan Over a Network ......................
Page 10 Scanning Software Does Not Operate Correctly ................. 245 Cannot Start Epson Scan ......................246 Solving Scanned Image Quality Problems ..................246 Image Consists of a Few Dots Only..................... 247 Line of Dots Appears in All Scanned Images................247 Straight Lines in an Image Appear Crooked ................248 Image is Distorted or Blurry ......................
Page 11 Environmental Specifications ......................266 Safety and Approvals Specifications ....................266 Notices ..............................267 Trademarks ............................267 Copyright Notice..........................267 A Note Concerning Responsible Use of Copyrighted Materials........... 268 Default Delay Times for Power Management for Epson Products ..........268 Copyright Attribution ........................268...
Page 13: L565 User's Guide
L565 User's Guide Welcome to the L565 User's Guide. For a printable PDF copy of this guide, click here.
Page 14: Product Basics
See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 15: Status Icons
power button and light home button Rellamar/Pausa button Cancelar/Reiniciar button The LCD screen The arrow buttons and the OK button anterior button The numeric keypad Contactos button Iniciar Negro button Iniciar Color button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status.
Page 16: Entering Characters On The Lcd Screen
Icons Description Simple AP mode connection has been established Not connected to a Wi-Fi network Simple AP and Wi-Fi Direct modes are disabled Eco Mode setting is enabled Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
Page 17: Turning Off Control Panel Sounds
You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Press the down arrow button, select Language, and press the OK button. 4. Select a language and press the OK button. Parent topic: Using the Control Panel Turning Off Control Panel Sounds...
Page 18: Product Parts Locations
2. Press the down arrow button, select Common Settings, and press the OK button. 3. Select LCD Contrast and press the OK button. 4. Press the up or down arrow button to adjust the screen contrast. 5. Press the OK button to exit. Parent topic: Using the Control Panel Product Parts Locations...
Page 19: Product Parts - Top And Front
Product Parts - Top and Front Edge guide Sheet feeder Paper support Feeder guard Output tray...
Page 20 ADF cover Automatic Document Feeder (ADF) ADF edge guide ADF output tray...
Page 21: Product Parts - Inside
Document cover Scanner glass Control panel Parent topic: Product Parts Locations Product Parts - Inside Scanner unit Ink tubes Ink tank unit Ink tanks Print head in home position Parent topic: Product Parts Locations...
Page 22: Product Parts - Back
Product Parts - Back AC inlet USB port LINE port EXT port LAN port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Page 23: Changing The Sleep Timer Settings
1. Press the up or down arrow button, select Eco Mode, and press the OK button. You see a screen like this: 2. Select On and press the OK button. 3. Press the up arrow button. 4. Change settings as necessary. 5.
Page 24: Changing The Power Off Timer Settings
You see a screen like this: 4. Use the numeric keypad to enter the number of minutes. 5. Press the left or right arrow button to move the cursor as necessary. 6. Press the OK button. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time.
Page 25: Epson Connect Solutions For Smartphones, Tablets, And More
Using Google Cloud Print Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 26: Using The Epson Iprint Mobile App
3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
Page 27: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with Epson Connect. 1. Set up your product for network scanning. See the link below. 2. Visit latin.epson.com/connect (website available in Spanish only) for instructions on registering an account and your product with Epson Connect.
Page 28: Using Google Cloud Print
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 29: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
Page 30 Enabling Wi-Fi Direct Mode Using WPS to Connect to a Network Related topics Wi-Fi or Wired Networking...
Page 31: Wi-Fi Or Wired Networking
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 32: Selecting Wireless Network Settings From The Control Panel
The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 33 4. Enter your wireless password using the numeric keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To enter letters or symbols, press the buttons on the numeric keypad to scroll through characters. •...
Page 34: Wi-Fi Direct Mode Setup
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Page 35: Enabling Wi-Fi Direct Mode
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. 1. Press the up or down arrow button, select Wi-Fi Setup, and press the OK button. You see this screen: 2.
Page 36 6. Enter a Wi-Fi Direct password using the numeric keypad. Note: Your password must be at least 8 and no more than 22 characters long. • To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through characters.
Page 37: Wi-Fi Protected Setup (Wps)
You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled.
Page 38: Printing A Network Status Sheet
2. Press the down arrow button, select Push Button Setup (WPS), and press the OK button. 3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the anterior button to return to the Home screen. If the network connection is successful, the Wi-Fi icon appears in the upper-right corner of the LCD screen.
Page 39: Changing Or Updating Network Connections
You see a screen like this: 5. Press one of the Iniciar buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
Page 40: Changing A Usb Connection To A Wi-Fi Connection
• If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
Page 41: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 42 2. Press the down arrow button, select Disable Wi-Fi, and press the OK button. 3. Press the up arrow button to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
Page 43: Loading Paper
Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes. 1. Flip the feeder guard forward.
Page 44 2. Raise the paper support and its extension, pull out the output tray, then raise the paper stopper. 3. Slide the edge guide to the left.
Page 45 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 5.
Page 46: Loading Paper For Photos
Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Photos Loading Envelopes Loading Paper for Photos You can print photos on a variety of paper types and sizes. 1. Flip the feeder guard forward.
Page 47 2. Raise the paper support and its extension, pull out the output tray, then raise the paper stopper. 3. Slide the edge guide to the left.
Page 48 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 5.
Page 49: Loading Envelopes
Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents Loading Envelopes Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Flip the feeder guard forward.
Page 50 2. Raise the paper support and its extension, pull out the output tray, then raise the paper stopper. 3. Slide the edge guide to the left.
Page 51 4. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 5. Slide the edge guide against the envelopes, but not too tightly. 6. Flip the feeder guard back. Always follow these loading guidelines: •...
Page 52: Paper Loading Capacity
** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
Page 53: Paper Or Media Type Settings
For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson High Quality Ink Jet Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...
Page 54: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 55: Placing Originals In The Automatic Document Feeder
If you are scanning in Full Auto mode or using thumbnail preview in another mode in Epson Scan, the edges of your original may be cropped by about 0.2 inch (4.5 mm) from the top and side edges. Manually position your original away from the edges to prevent cropping.
Page 56 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the LCD screen appears. 4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references...
Page 57 Scanning Faxing...
Page 58: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 59: Paper Size Settings - Copying
Cancelar/Reiniciar button or select Cancel. Parent topic: Copying Related references Paper Size Settings - Copying Paper Loading Capacity Available Epson Papers Copying Options Related topics Placing Originals on the Product Loading Paper Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
Page 60 Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copies multiple page documents onto one sheet. After selecting either one of these options, select Settings and change the Document Orientation setting if necessary. ID Card Copies both sides of an ID card onto one side of a sheet of paper...
Page 61: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 62 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 63: Print Quality Options - Windows
6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 7. Select the Quality setting that matches the print quality you want to use. 8.
Page 64: Multi-Page Printing Options - Windows
Standard For everyday text and image printing. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
Page 65 • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side. 2. Click the Settings button. You see a window like this: 3.
Page 66: Double-Sided Printing Options - Windows
Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 67 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
Page 68: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 69: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 70: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 71: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 72: Selecting Extended Settings - Windows
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
Page 73: Extended Settings - Windows
Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
Page 74: Printing Your Document Or Photo - Windows
Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
Page 75 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Page 76: Checking Print Status - Windows
Checking Print Status - Windows During printing, you can see the progress of your print job by double-clicking the printer icon in the Windows taskbar. You can control printing using the options on the screen. • To cancel printing, right-click on any print job and click Cancel. •...
Page 77: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 78: Changing Automatic Update Options
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 79: Printing With Os X
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Page 80: Selecting Basic Print Settings - Os X
Sizing Printed Images - OS X Managing Color - OS X Printing Your Document or Photo - OS X Selecting Printing Preferences - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
Page 81 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 82 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 83: Print Quality Options - Mac Os X
9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Page 84: Selecting Page Setup Settings - Os X
Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Page 85: Selecting Print Layout Options - Os X
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 86: Sizing Printed Images - Os X
Sizing Printed Images - OS X You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
Page 87: Color Matching And Color Options - Os X
Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 88: Printing Your Document Or Photo - Os X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 89: Checking Print Status - Os X
Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job and control printing. 1.
Page 90: Selecting Printing Preferences - Os X
2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.
Page 91: Printing Preferences - Os X
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 92: Scanning
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
Page 93 3. Press the up or down arrow button to select a scan option and press the OK button. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan as a JPEG file to your computer or as an image capture in OS X.
Page 94: Changing Default Scan Button Settings
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
Page 95 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see an Epson Scan window like this: Parent topic: Starting a Scan...
Page 96: Starting A Scan From A Scanning Program
Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
Page 97 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
Page 98: Selecting Epson Scan Settings
Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Office Mode You can quickly scan text documents and adjust them on a preview screen. You can also select various image adjustment options and preview your scanned image.
Page 99: Selecting The Scan Mode
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
Page 100 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
Page 101 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 102: Selecting A Scan Area - Home Mode
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
Page 103 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
Page 104 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 105: Available Image Adjustments - Home Mode
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
Page 106: Selecting A Scan Size - Home Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 107 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 108 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
Page 109: Scanning In Office Mode
Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 110: Selecting A Scan Area - Office Mode
11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 111 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 112: Available Image Adjustments - Office Mode
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...
Page 113: Scanning In Professional Mode
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
Page 114 You see this window:...
Page 115 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 116: Available Image Types - Professional Mode
Related tasks Selecting Scan File Settings Scanning in Office Mode Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
Page 117 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
Page 118 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Page 119: Available Image Adjustments - Professional Mode
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
Page 120 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
Page 121: Selecting A Scan Size - Professional Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 122 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 123 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
Page 124: Image Preview Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
Page 125 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Page 126: Selecting Scan File Settings
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
Page 127: Available Scanned File Types And Optional Settings
A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).
Page 128: Scanning With Os X Using Image Capture
1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
Page 129 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
Page 130: Available Scan Settings - Os X Image Capture
Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Related topics Placing Originals on the Product Available Scan Settings - OS X Image Capture You can select these scan settings in your imaging editing application for OS X, if available. Image Correction Provides a graphical interface for adjusting brightness, tint, temperature, and saturation.
Page 131: Scanning To A Pdf File
Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning.
Page 132 You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK.
Page 133 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the document, if desired.
Page 134: Restoring Photo Colors As You Scan
9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 135: Faxing
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
Page 136 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 137 DSL connection Telephone wall jack DSL filter DSL modem ISDN connection...
Page 138 ISDN wall jack Terminal adapter or ISDN router 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 139 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 140: Setting Up Fax Features
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Page 141: Selecting The Date And Time
Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
Page 142: Using The Fax Setup Wizard
You see a screen like this: 5. Select the date format you want to use. 6. Use the numeric keypad to enter the current date and press the OK button . 7. Select the time format you want to use and press the OK button. 8.
Page 143 3. Press the up or down arrow button, select Fax Settings and press the OK button. You see this screen: 4. Press the up or down arrow button, select Fax Setting Wizard and press the OK button. 5. Press the up arrow button to start setting up your fax settings. 6.
Page 144 • If you did not connect an external telephone or answering machine, press the down arrow button and go to step 11. 10. Do one of the following: • If you connected an external telephone or answering machine to the product's EXT port, press the up arrow button to receive faxes manually or press the down arrow to receive them automatically.
Page 145: Selecting The Line Type
Selecting the Line Type If you connect the product to a PBX (Private Branch Exchange) phone system or terminal adapter, you must change the product's line type. PBX is used in office environments where an external access code such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard phone line, similar to the one in your home.
Page 146: Setting The Number Of Rings To Answer
You see this screen: 7. Select Use and press the OK button. 8. To select an access code number (9 for example), use the numeric keypad to enter the code number and press the OK button. Parent topic: Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
Page 147: Selecting Advanced Fax Settings
6. Select the number of rings and press the OK button. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: The answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 148: Receive Settings - Fax
Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you transmit and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM)—color faxes cannot be sent or received.
Page 149: Security Settings - Fax
Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so your Triple product can receive faxes on the correct number of...
Page 150: Printing Fax Reports
Printing Fax Reports You can select from several fax reports to print whenever necessary. You can also have the fax log printed automatically by selecting Setup > Fax Settings > Output Settings > Fax Log Auto Print. 1. Press the home button, if necessary.
Page 151: Setting Up Fax Features Using The Fax Utility - Windows
1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 152: Setting Up Fax Features Using The Fax Utility - Os X
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel...
Page 153: Setting Up Contacts And Contact Groups
2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Page 154: Setting Up Contacts Using The Product Control Panel
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Group Parent topic: Setting Up Contacts and Contact Groups Related tasks...
Page 155 You see a screen like this: 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry and press the OK button. 6.
Page 156: Editing Or Deleting A Contact
You see a screen like this: 7. Use the buttons on the numeric keypad to enter the contact name (up to 30 characters), and press the OK button. 8. Use the buttons on the numeric keypad to enter the fax number (up to 64 characters). Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
Page 157: Creating A Contact Group
You see a screen like this: 3. Press the Contactos button. 4. Select the contact you want to edit or delete, and press the left arrow button. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and press the up arrow button on the confirmation screen. •...
Page 158 1. Press the home button, if necessary. 2. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 3. Press the Contactos button. 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary.
Page 159: Editing Or Deleting A Group
You see a screen like this: 6. Select the number you want to use for the group, such as 1. Then press the OK button. 7. Use the numeric keypad to enter the group name (up to 30 characters), and press the OK button. You see your contacts list.
Page 160 3. Press the Contactos button. You see a screen like this: 4. Select the group you want to edit and press the right arrow button. You see a screen like this: 5. Do one of the following: • To delete the group, press the right arrow button, select Delete, and press the OK button. •...
Page 161: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows
1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 162 You see this window: 4. Select Speed Dial/Group Dial List.
Page 163 You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
Page 164: Setting Up Speed/Group Dial Lists Using The Fax Utility - Os X
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
Page 165 You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 166: Sending Faxes
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
Page 167: Fax Send Settings
You see a screen like this: 4. Do one of the following: • Enter the fax number using the buttons on the numeric keypad. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
Page 168 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes. Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Manual Lets you select from various density levels. Direct Send Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory.
Page 169: Dialing Fax Numbers From A Connected Telephone
Setting Options Description Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. Last Transmission Prints a report for the previous fax that was sent or received through polling. Protocol Trace Prints a list of fax documents stored in the printer’s memory, such as unfinished jobs.
Page 170: Sending A Fax At A Specified Time
Related topics Placing Originals on the Product Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. 2.
Page 171: Sending Faxes Using The Fax Utility - Windows
8. Press one of the Iniciar buttons. Note: To cancel faxing, press the Cancelar/Reiniciar button and then press the up arrow button. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when you turn it back on. Parent topic: Sending Faxes from the Product Control Panel Related references...
Page 172 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 173 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 174: Sending Faxes Using The Fax Utility - Os X
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 175 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 176 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 177: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Note: Do not turn the product off while it is receiving a fax. Otherwise, the fax transmission will be lost. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually...
Page 178: Receiving Faxes Automatically
Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Note: Do not turn the product off while it is receiving a fax. Otherwise, the fax transmission will be lost. Parent topic: Receiving Faxes Receiving Faxes Automatically...
Page 179 2. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 3. Press the OK button. 4. Press the up or down arrow button, select Polling Receive and select On. 5.
Page 180: Refilling Ink
Continued use of the product when the ink level is below the lower line on the tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink Refilling the Ink Tanks Ink Safety Precautions Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
Page 181: Check Ink Levels
• Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels. If the ink tanks are filled as specified above, this product will provide an alert and stop operating at the estimated time so that the ink levels do not fall below the lower line on the ink tanks.
Page 182: Checking Ink Levels With Windows
Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
Page 183: Checking Ink Levels With Os X
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
Page 184: Disabling Special Offers With Windows
Parent topic: Check Ink Levels Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer.
Page 185 Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers. Promotional offers are not valid in Latin America.
Page 186: Purchase Epson Ink
Parent topic: Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
Page 187 You can continue to use the product even if one or more ink tanks are not filled all the way. However, for the most accurate ink level monitoring, fill all the ink tanks up to the top line. Caution: Wear plastic gloves while refilling the ink tanks to avoid staining your hands. 1.
Page 188 9. Open the ink tank unit cover, then remove the ink tank’s cap. Note: Make sure the color of the ink tank matches the ink color you want to refill, and only remove the cap from that ink tank. Be careful not to spill any ink.
Page 189 10. Snap off the tip of the bottle cap, but do not dispose of it so you can use it to seal the bottle cap later, if necessary. Then remove the bottle cap and carefully remove the protective seal (avoid touching the ink underneath the seal), then close the bottle cap tightly.
Page 190 11. Refill the ink tank with the correct color ink up to the upper line on the ink tank. 12. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use.
Page 191 13. Place the cap securely on the ink tank. 14. Repeat the previous steps as necessary for each ink color you need to refill. 15. Close the ink tank unit cover.
Page 192 As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do no fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Refilling Ink Related concepts Purchase Epson Ink...
Page 193: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets...
Page 194 2. Press the up or down arrow button, select Setup, and press the OK button. You see this screen: 3. Select Maintenance and press the OK button. 4. Select Print Head Nozzle Check and press the OK button. 5. Press one of the Iniciar buttons to begin printing.
Page 195 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select Finish and press the OK button. •...
Page 196: Checking The Nozzles Using A Computer Utility
8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 3 times, leave the product turned on and wait at least 12 hours.
Page 197 You see a window like this: 4. Click Print.
Page 198 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...
Page 199: Print Head Cleaning
Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low.
Page 200: Cleaning The Print Head Using A Computer Utility
4. Press the up or down arrow button, select Print Head Cleaning, and press the OK button. 5. Press one of the Iniciar buttons to start the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
Page 201 You see a window like this: 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5.
Page 202 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
Page 203: Ink Tube Flushing
When you see an error message indicating that an ink pad is nearing the end of its service life, the product stops printing and you must contact Epson for support. Contact Epson to purchase replacement ink pads before they reach the end of their service life. When the ink pads reach the end of their service life, the product stops printing and you must contact Epson for support.
Page 204: Print Head Alignment
If you don’t see any improvement, turn off the product and wait at least 12 hours. Then check the print quality again. If quality still does not improve, contact Epson for support. Parent topic: Ink Tube Flushing...
Page 205: Aligning The Print Head Using The Product Control Panel
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product.
Page 206 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
Page 207: Cleaning The Paper Path
5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment Horizontal alignment • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
Page 208: Checking The Number Of Sheets
2. Press the up or down arrow button to select Setup. 3. Press the up or down arrow button to select Maintenance. 4. Press the up or down arrow button to select Paper Guide Cleaning. 5. Follow the on-screen instructions to clean the paper path. 6.
Page 209: Checking The Sheet Counter - Os X
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
Page 210 2. Select Printer and Option Information. You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets...
Page 211: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
Page 212 6. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 7. Clean the outer case and control panel with a soft, dry, lint-free cloth. Do not use liquid or chemical cleansers.
Page 213: Transporting Your Product
Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...
Page 214 4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Close the output tray and paper support, if necessary. 7. Unplug the power cable. 8. Disconnect any connected cables. 9. Unhook the ink tank unit from the product and lay it down. Note: Do not pull on the ink tubes.
Page 215 10. Open the ink tank unit cover and check to make sure that the ink tank caps are installed securely. 11. Hook the ink tank unit onto the product. 12. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product.
Page 216: Solving Problems
Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Soporte (website available in Spanish and Portuguese only).
Page 217: Product Status Messages
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen.
Page 218: Running A Product Check
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 219: Resetting Control Panel Defaults
Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1.
Page 220: Noise After Filling The Ink
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 221: Control Panel Setup Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 222: Product Cannot Connect To A Wireless Router Or Access Point
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 223: Cannot Print Over A Network
Parent topic: Solving Network Problems Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. •...
Page 224: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 225: Product Does Not Appear In Os X Printer Window
Related tasks Selecting Wireless Network Settings From the Control Panel Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...
Page 226: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
Page 227: Solving Copying Problems
• You may need to disable the firewall and any anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems...
Page 228: Paper Feeding Problems
Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide.
Page 229 3. Lift up the scanner unit. Caution: Do not touch the flat white cable inside the printer. Caution: Do not lift up the scanner unit when the document cover is open.
Page 230: Document Jams In The Automatic Document Feeder
4. Remove any jammed paper or torn pieces. Caution: Do not touch any buttons on the control panel while your hands are inside the product. 5. Lower the scanner unit. 6. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references...
Page 231 2. Open the ADF cover. 3. Remove any jammed paper. Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF.
Page 232 4. Remove any jammed paper or torn pieces. 5. Lower the paper feeder (but don't close the ADF cover). 6. Raise the ADF input tray.
Page 233: Paper Ejection Problems
7. Carefully remove any jammed paper. 8. Lower the ADF input tray and reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
Page 234: Solving Problems Printing From A Computer
Related references Paper Jam Problems Document Jams in the Automatic Document Feeder Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow...
Page 235: Product Icon Does Not Appear In Windows Taskbar
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
Page 236: Printing Is Slow
Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.
Page 237: Solving Page Layout And Content Problems
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems...
Page 238: Blank Pages Print
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software.
Page 239: Incorrect Characters Print
Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: •...
Page 240: Slanted Printout
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Additional Layout and Print Options - Windows Selecting Print Layout Options - OS X Slanted Printout If your printouts are slanted, try these solutions: •...
Page 241: White Or Dark Lines In Printout
Parent topic: Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 242 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 243: Faint Printout Or Printout Has Gaps
Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 244: Incorrect Colors
• Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 245: Solving Scanning Problems
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 246: Cannot Start Epson Scan
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Page 247: Image Consists Of A Few Dots Only
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
Page 248: Straight Lines In An Image Appear Crooked
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Page 249: Image Is Too Dark
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
Page 250: Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Page 251: Scanned Image Edges Are Cropped
Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems...
Page 252 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 253: Cannot Receive Faxes With A Telephone Connected To Your Product
Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up.
Page 254: Uninstall Your Product Software
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
Page 255: Uninstalling Product Software - Os X
• Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
Page 256: Where To Get Help
Visit Epson's support website at global.latin.epson.com/Soporte for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. (Website available in Spanish and Portuguese only.) Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
Page 257 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
Page 258: Technical Specifications
• Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only).
Page 259: Os X System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 260: Printable Area Specifications
Weight 17 lb (64 g/m ) to 24 lb (90 g/m Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Related references Paper Loading Capacity Printable Area Specifications Note: Print quality may decline in the expanded printable area.
Page 261: Automatic Document Feeder (Adf) Specifications
Reduced print quality area/bottom: 1.26 inches (32 mm) minimum Envelopes Left and right margins: 0.12 inch (3 mm) minimum Top and bottom margins: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.57 inches (40 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications...
Page 262: Scanning Specifications
Scanning Specifications Scanner type Flatbed Photoelectric device Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel per color internal...
Page 263: Ink Specifications
Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty. The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
Page 264: Interface Specifications
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Bottle Part Numbers Interface Specifications...
Page 265: Dimension Specifications
Ethernet Standard IEEE802.3i (10BASE-T); use a category 5e or higher STP (Shielded Twisted Pair) cable to preven risk of radio interference IEEE802.3u (100BASE-TX) IEEE802.3az (Energy Efficient Ethernet); connected device should be IEEE802.3az compliant Communication mode Auto, 10Mbps Full duplex, 10 Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex Connector RJ-45...
Page 266: Electrical Specifications
Electrical Specifications Note: Check the product label for its voltage rating. Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 0.5 to 0.3 A Power consumption Printing: Approximately 11 W (ISO/IEC24712) Ready mode: Approximately 4.0 W Sleep mode: Approximately 1.6 W Power off mode: Approximately 0.3 W Parent topic:...
Page 267: Notices
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 268: A Note Concerning Responsible Use Of Copyrighted Materials
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.

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