Page 1 XP-340 User's Guide...
Page 3: Table Of Contents
Using the Mopria Print Service ......................30 Android Printing Using the Epson Print Enabler ................31 Using Fire OS Printing ........................31 Using Windows 10 Mobile Printing ....................32 Using Epson Print and Scan App with Windows Tablets ..............32...
Page 4 Available Epson Papers ........................53 Borderless Paper Type Compatibility ....................54 Paper or Media Type Settings - Control Panel and Epson iPrint ............55 Paper or Media Type Settings - Product Software................56 Placing Originals on the Product ......................57 Placing Originals on the Scanner Glass .....................
Page 5 Starting a Scan........................... 95 Starting a Scan Using the Product Control Panel ................95 Changing Default Scan Button Settings ..................97 Starting a Scan Using the Epson Scan 2 Icon ................97 Starting a Scan from a Scanning Program................... 100...
Page 6 Uploading Scanned Images to Email................... 120 Saving Scanned Images to a Folder.................... 121 Epson JPEG File Settings ......................122 Epson TIFF and Multi-TIFF File Settings ..................124 Saving Scanned Documents as a Searchable PDF ................. 125 Using Memory Cards with Your Product ....................127 Inserting a Memory Card ........................
Page 7 Checking Cartridge Status on the LCD Screen................140 Checking Cartridge Status with Windows ..................142 Checking Cartridge Status - Mac ....................145 Purchase Epson Ink Cartridges......................146 Ink Cartridge Part Numbers ......................146 Removing and Installing Ink Cartridges.................... 147 Replacing Ink Cartridges Using a Computer Utility................152 Printing with Black Ink and Expended Color Cartridges ..............
Page 8 Running a Product Check ........................ 178 Resetting Control Panel Defaults ..................... 180 Solving Setup Problems ........................181 Noise After Ink Installation ......................181 Software Installation Problems ....................182 Control Panel Setup Problems ....................182 USB Connection Problems......................182 Solving Network Problems ....................... 183 Product Cannot Connect to a Wireless Router or Access Point ..........
Page 9 Incorrect Colors ........................... 203 Solving Scanning Problems ......................203 Scanning Software Does Not Operate Correctly ................. 204 Cannot Start Epson Scan 2 ......................204 Solving Scanned Image Quality Problems ..................205 Image Consists of a Few Dots Only..................... 205 Line of Dots Appears in All Scanned Images................206 Straight Lines in an Image Appear Crooked ................
Page 10 FCC Compliance Statement......................227 Binding Arbitration and Class Waiver ....................228 Trademarks ............................231 Copyright Notice..........................232 A Note Concerning Responsible Use of Copyrighted Materials........... 232 Default Delay Times for Power Management for Epson Products ..........233 Copyright Attribution ........................233...
Page 11: Xp-340 User's Guide
XP-340 User's Guide Welcome to the XP-340 User's Guide. For a printable PDF copy of this guide, click here.
Page 12: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 13: Adjusting Control Panel Position
power button and the power light home button The LCD screen The arrow buttons and the OK button start button stop button Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. •...
Page 14 1. Press the home button, if necessary. 2. Press the arrow buttons to select Setup and press the OK button. You see this screen: 3. Press the arrow buttons to select Printer Setup and press the OK button. You see this screen: 4.
Page 15: Turning Off Control Panel Sounds
6. Press the home button to exit. Parent topic: Using the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2.
Page 16: Product Parts - Top
Product Parts - Top Sheet feeder Paper support and extension Output tray Paper stopper Feeder guard...
Page 17 Edge guide Document cover Scanner glass Control panel Control panel release bar (beneath) Memory card slot Memory card access light Parent topic: Product Parts Locations...
Page 18: Product Parts - Inside
Product Parts - Inside Scanner unit Ink cartridge holder in home position Parent topic: Product Parts Locations...
Page 19: Product Parts - Back
Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.
Page 20: Changing The Power Off And Sleep Timer Settings From The Control Panel
Changing the Power Off and Sleep Timer Settings From the Control Panel You can use the product's control panel to change the time period before the printer enters sleep mode or turns off automatically. 1. Press the home button, if necessary. 2.
Page 21 4. Press the left or right arrow button to select Power Off Timer and press the OK button. You see this screen: 5. Press the up or down arrow button to select the time period you want, then press the OK button. 6.
Page 22: Changing The Power And Sleep Timer Settings - Windows
8. Press the home button to exit. Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - Windows You can use the printer software to change the time period before the product enters sleep mode or turns off automatically.
Page 23: Changing The Power And Sleep Timer Settings - Mac
Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - Mac You can use the printer software to change the time period before the product enters sleep mode or turns off automatically. 1. Make sure your product is turned on. 2.
Page 24: Epson Connect Solutions For Smartphones, Tablets, And More
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with the Epson iPrint Mobile App. Setting Up Epson Connect Services...
Page 25: Using Epson Email Print
Using Epson Email Print Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 26: Using The Epson Creative Print Mobile App
(Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Creative Print and check the compatibility of your mobile device and your Epson product. 3. Download Epson Creative Print from the Apple App Store or Google Play. 4. Connect your mobile device to the same wireless network that your product is using.
Page 27: Using Epson Remote Print
Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.
Page 28: Setting Up Google Cloud Print On A Chromebook
3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product. 4. Enter your product's IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option.
Page 29: Using Airprint
Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print...
Page 30: Using The Mopria Print Service
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 31: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 32: Using Windows 10 Mobile Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 33 Parent topic: Product Basics Related topics Wi-Fi Networking...
Page 34: Wi-Fi Networking
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 35: Selecting Wireless Network Settings From The Control Panel
The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 36 4. Press the arrow buttons to select Wi-Fi Setup Wizard and press the OK button. 5. Press the arrow buttons to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.
Page 37: Wi-Fi Direct Mode Setup
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Page 38: Enabling Wi-Fi Direct Mode
To enable peer-to-peer mode, you must select it from the Web Config Utility, under WiFi/Network Settings > Services > Wi-Fi Direct. Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.
Page 39 Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the password. 7. Enter the Wi-Fi Direct password you want to use. Your password must be at least 8 and no more than 22 characters long.
Page 40: Wi-Fi Protected Setup (Wps)
You see a screen like this: Note: Make a note of the SSID and password that appear. 9. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the password shown. 10.
Page 41: Using Wps To Connect To A Network
Parent topic: Wi-Fi Networking Using WPS to Connect to a Network If you have a WPS-enabled router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the WPS button on your router. 2.
Page 42 1. Press the home button, if necessary. 2. Press the arrow buttons to select Setup and press the OK button. You see this screen: 3. Press the arrow buttons to select Network Settings and press the OK button. 4. Press the arrow buttons to select Print Status Sheet and press the OK button. You see this screen: 5.
Page 43: Changing Or Updating Network Connections
(Press the stop button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi Router...
Page 44: Connecting To A New Wi-Fi Router
3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.
Page 45 5. Press the arrow buttons to select Disable Wi-Fi and press the OK button. 6. Press the OK button to disable Wi-Fi. Parent topic: Changing or Updating Network Connections Related tasks Setting Up Epson Connect Services...
Page 46: Loading Paper
Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel and Epson iPrint Paper or Media Type Settings - Product Software Loading Paper for Documents and Photos You can print documents and photos on a variety of paper types and sizes.
Page 47 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
Page 48 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back.
Page 49 9. Do one of the following to select the size and type of paper you just loaded on the product LCD screen: • To use the existing settings, press the OK button. • To change the settings, press the down arrow button to select Change and press the OK button. Select the paper size and press the OK button, then select the paper type, press the OK button, and press the OK button again to confirm the settings.
Page 50: Loading Envelopes
Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray and open the paper stopper.
Page 51 4. Slide the edge guide left. 5. Load up to 10 envelopes printable side up and flap edge left, against the right side as shown. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: •...
Page 52: Paper Loading Capacity
[216 × 356 mm]) or a user-defined size Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Envelopes * Based on 20-lb (75-g/m²) paper weight.
Page 53: Available Epson Papers
You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number...
Page 54: Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte...
Page 55: Paper Or Media Type Settings - Control Panel And Epson Iprint
• A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper Paper or Media Type Settings - Control Panel and Epson iPrint For this paper Select this Paper Type setting Plain paper...
Page 56: Paper Or Media Type Settings - Product Software
Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-gloss Epson Photo Paper Glossy Photo Paper Glossy...
Page 57: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 58 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.
Page 59 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Scanning...
Page 60: Copying
Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.
Page 61 6. Press the left or right arrow button to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the OK button to view the print settings for the copies. You see this screen: 8.
Page 62: Paper Size Settings - Copying
Note: To cancel copying, press the stop button. Parent topic: Copying Related references Paper Size Settings - Copying Paper or Media Type Settings - Control Panel and Epson iPrint Copying Options Related tasks Placing Originals on the Scanner Glass Related topics Loading Paper Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
Page 63 Provides best quality for photo copies Standard Provides good quality for most copies Draft Provides lower quality for draft copies Parent topic: Copying Related references Paper Size Settings - Copying Paper or Media Type Settings - Control Panel and Epson iPrint...
Page 64: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 65 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 66 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Page 67: Print Quality Options - Windows
Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing.
Page 68 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...
Page 69: Double-Sided Printing Options - Windows
Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 70 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
Page 71: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 72: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 73: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 74: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 75: Selecting Extended Settings - Windows
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
Page 76: Extended Settings - Windows
You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
Page 77: Printing Your Document Or Photo - Windows
Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 78 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Page 79: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
Page 80: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 81: Changing Automatic Update Options
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 82: Printing On A Mac
You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac...
Page 83: Selecting Basic Print Settings - Mac
Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
Page 84 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 85 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 86 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Page 87: Print Quality Settings - Mac
Managing Color - Mac Printing Your Document or Photo - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
Page 88: Selecting Page Setup Settings - Mac
Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 89: Selecting Print Layout Options - Mac
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 90: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 91: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 92: Printing Preferences - Mac
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 93: Printing Your Document Or Photo - Mac
High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
Page 94: Checking Print Status - Mac
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...
Page 95: Scanning
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic:...
Page 96 The scan options are displayed: 4. Press the arrow buttons to select a scan option and press the OK button. • To Computer (JPEG) saves your scan file directly to your computer. • To Computer (PDF) saves your scan as a PDF file to your computer. •...
Page 97: Changing Default Scan Button Settings
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps >...
Page 98 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this:...
Page 100: Starting A Scan From A Scanning Program
Scanning in Epson Scan 2 Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
Page 102: Scanning In Epson Scan 2
Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 103 You see this window:...
Page 104 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Do one of the following: • If you're scanning in Document Mode, select any of the additional settings that you want to use on the Main Settings tab.
Page 105: Additional Scanning Settings - Main Settings Tab
Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Dual Image Output Scans the original image twice using different output settings (Windows only).
Page 106: Image Format Options
Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
Page 107: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
Page 108: Scanning From Smart Devices
Scanning in Epson Scan 2 Scanning from Smart Devices Using the Epson iPrint application, you can use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device.
Page 109: Scanning Using Easy Photo Scan
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software and click Easy Photo Scan. Select your product and click OK, if necessary. • Mac: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary.
Page 110 Your scanning program launches. 4. Click Scan in the window that appears to scan your original. The scanned image is displayed in the Easy Photo Scan window with an automatically generated name. Note: You may need to close the scanning program window to display Easy Photo Scan. 5.
Page 111: Uploading Scanned Images To Facebook
Uploading Scanned Images to Facebook You can configure a Facebook account for use with Easy Photo Scan and upload your scanned images to it. 1. Scan your original using Easy Photo Scan. 2. Click the icon. You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
Page 112: Uploading Scanned Images To Google Photos
10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Google Photos You can configure a Google Photos account for use with Easy Photo Scan and upload your scanned images.
Page 113 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
Page 114: Uploading Scanned Images To Evernote
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
Page 115 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.
Page 116: Uploading Scanned Images To Sugarsync
8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
Page 117 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.
Page 118: Uploading Scanned Images To A Web Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
Page 119 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.
Page 120: Uploading Scanned Images To Email
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.
Page 121: Saving Scanned Images To A Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.
Page 122: Epson Jpeg File Settings
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.
Page 123 Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser.
Page 124: Epson Tiff And Multi-Tiff File Settings
Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used.
Page 125: Saving Scanned Documents As A Searchable Pdf
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your scanner software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install the components if you want to perform OCR.
Page 126 10. Confirm the File Name setting and select a Folder setting for your document. 11. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning Related tasks Placing Originals on the Scanner Glass Scanning in Epson Scan 2...
Page 127: Using Memory Cards With Your Product
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1.
Page 128: Memory Card Types
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards with Your Product Memory Card Types...
Page 129: Removing A Memory Card
Removing a Memory Card After you finish working with a memory card, check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 130: Viewing And Printing Individual Photos
Viewing and Printing Individual Photos Selecting Print Settings for Photos Displayed on the LCD Screen Parent topic: Using Memory Cards with Your Product Viewing and Printing Individual Photos You can select individual photos for printing as you view them on the LCD screen. 1.
Page 131: Selecting Print Settings For Photos Displayed On The Lcd Screen
You see the current settings: 7. To change the print settings, press the down arrow button and select the necessary settings. 8. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Printing from a Memory Card Related tasks...
Page 132: Print Setting Options - Photo Mode
You see a screen like this: 2. Do the following as necessary to select settings: • To change the selected option for the current print setting, press the left or right arrow button and select the option you want. • To select a different print setting, press the up or down arrow button, select the setting you want, and press the left or right arrow button to select the option you want for the setting.
Page 133: Transferring Photos On A Memory Card
Related references Paper Size Settings - Copying Paper or Media Type Settings - Control Panel and Epson iPrint Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product.
Page 134: Transferring Photos From A Memory Card To Your Computer
Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product. Note: Do not transfer photos to and from a memory card while you are printing from the memory card. 1.
Page 135: Printing Personalized Projects
Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1.
Page 136: Printing Personalized Note Paper
• Music Paper Note: View the images for each option to preview the design layout. 6. To change the displayed print settings, press the OK button and select settings. 7. To print more than one sheet, press the up or down arrow buttons to select the number (up to 99). 8.
Page 137: Printing Calendar Pages
Note: To cancel printing, press the stop button. Parent topic: Printing Personalized Projects Related references Paper or Media Type Settings - Control Panel and Epson iPrint Related tasks Inserting a Memory Card Related topics Loading Paper Printing Calendar Pages You can create and print a weekly or monthly calendar page from your product.
Page 138 • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Press the home button, if necessary. 3. Press the arrow buttons to select Personal Stationery and press the OK button. 4. Press the arrow buttons to select Calendar and press the OK button.
Page 139 Related topics Loading Paper...
Page 140: Replacing Ink Cartridges
Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
Page 141 You see this screen: 2. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 3. Do one of the following: •...
Page 142: Checking Cartridge Status With Windows
• If you want to replace an ink cartridge now, select Replace now and press the OK button. When you finish replacing cartridges, press the start button. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
Page 143 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
Page 144 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...
Page 145: Checking Cartridge Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary:...
Page 146: Purchase Epson Ink Cartridges
(Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 147: Removing And Installing Ink Cartridges
288XL Yellow 288XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
Page 148 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully.
Page 149 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Page 150 6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
Page 151 The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges...
Page 152: Replacing Ink Cartridges Using A Computer Utility
Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).
Page 153: Printing With Black Ink And Expended Color Cartridges
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.
Page 154: Printing With Expended Color Cartridges - Mac
9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Related tasks Cancelling Printing Using a Product Button Loading Paper for Documents and Photos Loading Envelopes Selecting Basic Print Settings - Windows Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
Page 155 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 156: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 157: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
Page 158 3. Press the home button, if necessary. 4. Press the arrow buttons to select Setup and press the OK button. 5. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 6. Press the OK button. 7.
Page 159 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: • If there are no gaps, select No and press the OK button. Press the stop button to exit.
Page 160: Checking The Nozzles Using A Computer Utility
Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3.
Page 161: Print Head Cleaning
5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...
Page 162: Cleaning The Print Head Using The Product Control Panel
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...
Page 163: Cleaning The Print Head Using A Computer Utility
power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. You see this screen: Caution: Never turn off the product during a cleaning cycle or you may damage it. 7. Select Nozzle Check, press the OK button, and press the start button to run a nozzle check to confirm that the print head is clean.
Page 164 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
Page 165 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning •...
Page 166: Print Head Alignment
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
Page 167 5. Press the arrow buttons to select Head Alignment and press the OK button. You see this screen: 6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7.
Page 168: Aligning The Print Head Using A Computer Utility
You see this screen: 8. Check the printed patterns and press the arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection. 9. When you finish, press the OK button to exit. Parent topic: Print Head Alignment Related topics...
Page 169 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. Vertical alignment...
Page 170: Cleaning The Paper Path
Horizontal alignment • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet.
Page 171 You see this screen: 5. Press the arrow buttons to select Paper Guide Cleaning, press the OK button, and press the start button to clean the paper path. 6. Check the back of the ejected paper to see if it is clean. 7.
Page 172: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
Page 173 • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1.
Page 174 10. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Page 175: Solving Problems
Solving Scanned Image Quality Problems Solving Memory Card Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 176: Product Status Messages
A scanner error has occurred. Turn the product off and then back on again. If the error continues, contact Epson for support. E-11 An ink pad is at the end of its service life. Turn off the product and contact Epson for support. W-01 A paper jam has occurred.
Page 177 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Page 178: Running A Product Check
Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4.
Page 179 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 180: Resetting Control Panel Defaults
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.
Page 181: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 182: Software Installation Problems
Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet.
Page 183: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 184: Network Software Cannot Find Product On A Network
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually.
Page 185: Product Does Not Appear In Mac Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 186: Cannot Print Over A Network
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related topics Wi-Fi Networking Cannot Print Over a Network If you cannot print over a network, try these solutions: •...
Page 187: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 188: Solving Copying Problems
Parent topic: Solving Network Problems Related topics Wi-Fi Networking Scanning Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions:...
Page 189: Paper Feeding Problems
Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide.
Page 190 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Control Panel and Epson iPrint Paper or Media Type Settings - Product Software Related tasks Cancelling Printing Using a Product Button...
Page 191: Paper Ejection Problems
Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Control Panel and Epson iPrint Paper or Media Type Settings - Product Software Paper Jam Problems Related tasks Cancelling Printing Using a Product Button...
Page 192: Product Icon Does Not Appear In Windows Taskbar
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.
Page 193: Error After Cartridge Replacement
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 194: Solving Page Layout And Content Problems
• Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
Page 195: Inverted Image
Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: •...
Page 196: Incorrect Margins On Printout
Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Printing Preferences - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
Page 197: Incorrect Characters Print
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references...
Page 198: Slanted Printout
Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: •...
Page 199: White Or Dark Lines In Printout
Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Control Panel and Epson iPrint Paper or Media Type Settings - Product Software Related tasks Selecting Additional Layout and Print Options - Windows...
Page 200: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 201: Faint Printout Or Printout Has Gaps
Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
Page 202: Grainy Printout
Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
Page 203: Incorrect Colors
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 204: Scanning Software Does Not Operate Correctly
If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset.
Page 205: Solving Scanned Image Quality Problems
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Page 206: Line Of Dots Appears In All Scanned Images
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 207: Image Colors Are Patchy At The Edges
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Page 208: Ripple Patterns Appear In An Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 209: Solving Memory Card Problems
Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card Cannot Transfer Photos to or from a Memory Card Parent topic: Solving Problems Memory Card Does Not Fit Into a Slot...
Page 210: Cannot Transfer Photos To Or From A Memory Card
Viewing and Printing Individual Photos Cannot Transfer Photos to or from a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: • Make sure you have inserted only one memory card at a time. •...
Page 211 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.
Page 212: Uninstalling Product Software - Mac
6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.
Page 213 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 214: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 215: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 216: Printable Area Specifications
16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m...
Page 217 Single sheets Top and sides: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.57 inch (40 mm) minimum Reduced print quality area/bottom: 1.26 inch (32 mm) minimum Borderless Reduced print quality area/top: 1.69 inch (43 mm) minimum Reduced print quality area/bottom: 1.38 inch (35 mm) minimum...
Page 218: Scanning Specifications
Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.20 inch (5 mm) minimum Quality border/right: 0.71 inch (18 mm) minimum Quality border/left: 1.57 inch (40 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Document size Maximum: 8.5 ×...
Page 219: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Page 220: Memory Card Specifications
Parent topic: Technical Specifications Related references Ink Cartridge Part Numbers Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types SD (up to 2GB capacity) SDHC (up to 32GB capacity) SDXC (up to 64GB capacity) miniSD* (up to 2GB capacity) miniSDHC* (up to 32GB capacity)
Page 221: Electrical Specifications
Depth Stored: 11.8 inches (300 mm) Printing: 20.8 inches (528 mm) Weight 9.5 lb (4.3 kg) (without ink cartridges and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0.5 to 0.3 A Power consumption...
Page 222: Network Interface Specifications
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 223 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
Page 224: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 225 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 226: Ink Cartridge Safety Instructions
• Except as specifically explained in your documentation, do not attempt to service the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged;...
Page 227: Lcd Screen Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 228: Binding Arbitration And Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 229 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 230 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 231: Trademarks
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Page 232: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 233: Default Delay Times For Power Management For Epson Products
Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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