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User Manual
VH55R-R VH55T-E
VM46T-U VM55T-U VM55T-E
The colour and the appearance may differ depending on the product, and the content
in the manual is subject to change without prior notice to improve the performance.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect
(i.e., where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
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Related Manuals for Samsung VH55R-R
Summary of Contents for Samsung VH55R-R
- Page 1 You will be informed of the administration fee amount before a technician visits. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Multiple Display Control Installing the Wall Mount Preparing before installing Wall-Mount Safety Precautions Installing the Wall Mount Cable Connection Safety symbols Wall Mount Kit Specifications (VESA) RS232C Cable Electricity and Safety LAN Cable Installation Connection Operation... - Page 3 Table of contents System Network Settings Apply Picture Settings ID Settings Picture Size Setup Device ID Picture Size Device ID Auto Set Time Picture Off PC Connection Cable Clock Set Reset Picture More settings Sleep Timer Power On Delay Auto Source Switching OnScreen Display Screen Adjustment Auto Source Switching...
- Page 4 HDMI Sound Others Troubleshooting Guide Sound on Video Call Prevention of Afterimage Burn-in What is afterimage burn-in? Reset Sound Requirements Before Contacting Samsung Recommended prevention practices Customer Service Centre Licence Testing the Product Checking the Resolution and Frequency Check the followings.
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Page 5: Before Using The Product
Chapter 01 Before Using the Product Safety Precautions The following safety instructions are to ensure your personal safety and prevent property CAUTION damage. Please read the following to ensure the proper use of the product. RISK OF ELECTRIC SHOCK. DO NOT OPEN. Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). -
Page 6: Electricity And Safety
Electricity and Safety Insert the power plug all the way in so it is not loose. An unsecure connection may cause a fire. ― The following images are for reference only. Real-life situations may differ from what is Clean any dust around the pins of the power plug or the power socket with a dry cloth. shown in the images. -
Page 7: Installation
An increased internal temperature may cause a fire. Only use the power cable provided with your product by Samsung. Do not use the power cable with other products. Do not install the product in a poorly ventilated space such as bookcase An electric shock or fire may result. - Page 8 If the product is installed in an unusual location, the surrounding environment may cause a serious quality problem. Therefore, be sure to contact Samsung Customer Service Centre before installation. (Places where many fine dusts are generated, places where chemicals are used,...
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Page 9: Operation
Then contact Samsung Customer If the product is dropped or its appearance is damaged, turn off the Service Centre. power switch and disconnect the power cord. Then contact Samsung • Product failure, an electric shock or fire may result. - Page 10 There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • Contact Samsung Customer Service Centre for repairs. When you do not use the product for a long time due to vacation or other reason, •...
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Page 11: Precautions When Handling The Panel
Precautions when handling the panel Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. When you do not use the product for a long time, activate power-saving mode or set Do not stand the product as shown in the image. -
Page 12: Cleaning
Do not strongly press and rub the product. Damage to the product may result. • Do not wipe the screen with chemicals. Product failure may result. • Contact Samsung Customer Service Centre if the inside of the product needs cleaning (service fee will be charged). -
Page 13: Preparations
Chapter 02 Preparations Checking the Components – Contact the vendor where you Components purchased the product if any components are missing. ― Components may differ in different locations. – The appearance of the components may differ from the images shown. –... -
Page 14: Parts
Parts Port Description IR OUT Receives the remote control signal via the external sensor board and outputs the signal via LOOP OUT. Reverse Side IR IN Supplies power to the external sensor board or receives the light sensor signal. ― The colour and shape of parts may differ from what is shown. DVI IN Connects to a source device using a DVI cable or HDMI-DVI cable. -
Page 15: Remote Control
Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. Power on the product. - Page 16 Display information about the current input Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu. Select from the connected external devices. It sets safe lock function.
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Page 17: Connection Using An Ir Stereo Cable (Sold Separately)
Connection Using an IR Stereo Cable (sold separately) Make sure to connect the External IR cable while the product is powered off. Then, power on the product. IR OUT Controlling more than one display product using IR IN your remote control •... -
Page 18: Before Installing The Product (Installation Guide)
Before Installing the Product (Installation Ventilation Guide) ― Contact Samsung Customer Service Centre for further details. Installation on a Perpendicular Wall To prevent injury, this apparatus must be securely attached to the floor/wall in accordance Minimum 40 mm with the installation instructions. -
Page 19: Installing The Wall Mount
We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own. -
Page 20: Wall Mount Kit Specifications (Vesa)
Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. -
Page 21: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •... -
Page 22: Connection Using An Hdmi-Dvi Cable
Connection Using an HDMI-DVI Cable Connection Using an HDMI Cable ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. HDMI IN 1, HDMI IN 2 HDMI IN 1, HDMI IN 2 AUDIO IN... -
Page 23: Connection Using An Dp Cable
― The DisplayPort interface (DP IN) on the product and the provided DP cable are designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung shall not be held responsible for any issues from using a cable that is not VESA compliant. -
Page 24: Connecting To A Video Device
Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―... -
Page 25: Connection Using An Hdmi Cable
Connecting to an Audio System Connection Using an HDMI Cable ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. Using an HDMI cable or HDMI to DVI Cable (up to 1080p) ― Make sure to connect the same colour connectors together. (white to white, red to red, etc.) •... -
Page 26: Connecting The Lan Cable
Connecting the LAN Cable ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *STP: Shielded Twist Pair... -
Page 27: Changing The Input Source
Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―... -
Page 28: Multiple Display Control
Chapter 04 Multiple Display Control Control multiple display devices connected to a PC simultaneously. Cable Connection • Pin assignment 1 2 3 4 5 5 4 3 2 1 RS232C Cable Interface RS232C (9 pins) TxD (No.2), RxD (No.3), GND (No.5) 6 7 8 9 9 8 7 6 Bit rate... -
Page 29: Lan Cable
LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type STEREO PLUG Pin No Standard Colour Signal (3.5ø) White and orange Orange White and green Blue... - Page 30 Cross LAN cable (PC to LFD) • Connector : RJ45 Direct LAN cable (PC to HUB) RJ45 RJ45 Signal Signal RJ45 Signal Signal...
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Page 31: Connection
Connection • Connection 2 ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. Monitor 1 Monitor 2 Monitor 3 • Connection 1 Monitor 1 Monitor 2 Monitor 3 Monitor 4 RJ45 RJ45 RJ45... -
Page 32: Control Codes
Control Codes • All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed. Viewing control state (Get control command) E.g. - Page 33 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
- Page 34 Input source control 0x24 HDMI2_PC • Function 0x25 DisplayPort The input source of a product can be changed using a PC. ― DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only • Viewing input source state (Get Input Source Status) respond to "Get"...
- Page 35 Screen size control Video Wall Mode Control • Function • Function The screen size of a product can be changed using a PC. Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled.
- Page 36 Safety Lock Video Wall On • Function • Function PC can be used to turn the Safety Lock function on or off on a product. Turn Video Wall on or off on the product from your computer. This control is available regardless of whether or not the power is turned on. •...
- Page 37 Wall_SNo: Product Number code assigned to the product Video Wall User Control 10x10 Video Wall Model : ( 1 ~ 100) • Function Set Number Data Turn the Video Wall function on or off on the product from your computer. •...
- Page 38 Wall_Div: Video Wall Divider code assigned to the product 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E...
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Page 39: Using Mdc
In the displayed "Ready to Install the Program" window, check the directory path to install The MDC programme is available on the website. (http://displaysolutions.samsung.com) the programme in and click "Install". ― If you press the button located at the top left of the screen, the product checks its status for about one minute. -
Page 40: Home Feature
Chapter 05 Home feature This feature is provided in Support → Go to Home. Accessible using the HOME button on the remote control. Video Wall Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. -
Page 41: Screen Position
Screen Position To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall. To change the order of a display device, change the device number and press the E button. ―... -
Page 42: On/Off Timer
― You must set the clock before you can use On/Off Timer Clock Set. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source. -
Page 43: Holiday Management
Holiday Management Timer will be disabled during a period specified as a holiday. • Holiday: Specify the period you want to add as a holiday. Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Save button. -
Page 44: Network Settings
Network Settings View the network settings. Network Settings HOME → Network Settings → ENTER E IP Setting Enter manually IP Address ***. ***. ***. Subnet Mask ***. Network Settings ***. ***. Gateway ***. ***. ***. Save Close – The displayed image may differ depending on the model. •... -
Page 45: Id Settings
ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u/d to select a number, and press E. ID Settings ―... -
Page 46: More Settings
More settings The on-screen menu appears. HOME → More settings → ENTER E More settings – The displayed image may differ depending on the model. -
Page 47: Screen Adjustment
Chapter 06 Screen Adjustment Configure the Picture settings (Backlight, Color Tone, etc.). The layout of the Picture menu options may vary depending on the product. Backlight / Brightness / Contrast / Sharpness / Picture Picture Picture Enhancer / Colour / Tint (G/R) Backlight OnScreen Display Brightness... -
Page 48: White Balance Settings
White Balance Settings Gamma MENU m → Picture → White Balance Settings → ENTER E MENU m → Picture → Gamma → ENTER E Adjust the colour temperature of the picture so that white objects appear brighter. Adjust the mid-range brightness of the picture. •... -
Page 49: Picture Options
Picture Options Apply Picture Settings MENU m → Picture → Picture Options → ENTER E MENU m → Picture → Apply Picture Settings → ENTER E Apply the picture settings to all external devices connected to the device or to the current Color Tone source only. -
Page 50: Picture Off
Picture Off MENU m → Picture → Picture Off → ENTER E Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume and power buttons. Reset Picture MENU m →... -
Page 51: Onscreen Display
Chapter 07 OnScreen Display Display Orientation OnScreen Display Picture Display Orientation OnScreen Display Screen Protection MENU m → OnScreen Display → Display Orientation → ENTER E System Message Display Onscreen Menu Orientation Menu Language English Sound Reset OnScreen Display Set the menu screen orientation. Support •... -
Page 52: Screen Protection
Screen Protection Timer You can set the timer for Screen Protection. MENU m → OnScreen Display → Screen Protection → ENTER E Screen Protection feature stops automatically after a specified period of time. To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn •... -
Page 53: Message Display
Message Display Menu Language MENU m → OnScreen Display → Message Display → ENTER E MENU m → OnScreen Display → Menu Language → ENTER E Set the menu language. Source Info ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. -
Page 54: System
Chapter 08 System Setup System Picture Setup OnScreen Display Time MENU m → System → Setup → ENTER E System Auto Source Switching Change the initial settings that were configured when you first used the product. Power Control Language Sound Eco Solution Support Select your language to start the on screen setup. -
Page 55: Time
Time Sleep Timer Automatically shuts off the product after a preset period of time. MENU m → System → Time → ENTER E (Off 30 min 60 min 90 min 120 min 150 min min) ― Use the up and down arrows to select a period of time, and then press E. To cancel You can configure Clock Set Sleep... -
Page 56: Auto Source Switching
Auto Source Switching Primary Source Specify Primary Source for the automatic input source. MENU m → System → Auto Source Switching → ENTER E Secondary Source Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. -
Page 57: Standby Control
Eco Solution Standby Control You can set the screen standby mode to be applied when an input signal is received. MENU m → System → Eco Solution → ENTER E • Auto Power-saving mode will activate if no input signals are detected even though a source device is connected to the display. -
Page 58: No Signal Power Off
Temperature Control No Signal Power Off Save power by turning the device off when no signal is received from any source. MENU m → System → Temperature Control → ENTER E • 10 min 15 min 30 min 60 min ―... -
Page 59: General
General Frame Alignment MENU m → System → General → ENTER E MENU m → System → Frame Alignment → ENTER E Improve the screen alignment between devices when using the video wall function. Security • Auto Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Enter PIN function. -
Page 60: Sound Adjustment
Chapter 09 Sound Adjustment Configure the sound (Sound) settings for the product. HDMI Sound Sound Picture HDMI Sound AV(HDMI) OnScreen Display Sound on Video Call Current Source MENU m → Sound → HDMI Sound → ENTER E System Reset Sound Select whether to hear from AV(HDMI) or PC(DVI). -
Page 61: Support
Chapter 10 Support Software Update Support Picture Software Update OnScreen Display Contact Samsung MENU m → Support → Software Update → ENTER E System Go to Home Software Update menu lets you upgrade your product software to the latest version. -
Page 62: Go To Home
Go to Home Network Settings View the network settings. Accessible using the HOME button on the remote control. ID Settings MENU m → Support → Go to Home → ENTER E Refer to the "Home feature" chapter for details on sub-menu items. Assign an ID to a set. -
Page 63: Troubleshooting Guide
Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre – Follow the instruction on the right to Testing the Product test your product before requesting for service. If the problem persists, Check if your product is operating normally by using the product test function. -
Page 64: Check The Followings
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product. - Page 65 Screen issue The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
- Page 66 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
- Page 67 Screen issue The screen cannot be displayed in full screen. A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen. A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.
- Page 68 Sound issue There is static coming from the speakers. Check the cable connection. Make sure a video cable is not connected to an audio input port. Check the signal strength after connecting a cable. Low signal level can cause corrupted sound. There is audible sound when the volume is muted.
- Page 69 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The monitor appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very hard or thick cable may corrupt audio and video files.
- Page 70 Other issue HDMI-CEC does not work. This product does not support the HDMI-CEC feature. To use several external devices compatible with the HDMI-CEC feature that are connected to the HDMI1 and HDMI2 ports on the product, turn off the HDMI-CEC features on all the external devices.
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Page 71: Specifications
Chapter 12 Specifications General Model Name VH55R-R VH55T-E 138.7 cm 138.7 cm Panel Size 1210.1 mm (H) x 680.8 mm (V) 1209.6 mm (H) x 680.4 mm (V) Display area 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz... - Page 72 ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. ― For detailed device specifications, visit the Samsung website.
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Page 73: Preset Timing Modes
Preset Timing Modes Resolution Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (H/V) (kHz) (Hz) The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. Note that the screen will be unable to display VESA, 1152 x 864 67.500 75.000... -
Page 74: Appendix
External impact or drop. ― When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separately sold product unspecified by Samsung. service technician in the following cases. •... -
Page 75: Prevention Of Afterimage Burn-In
Such a voltage difference between electrodes increases with time and makes the liquid crystals 20:30 20:30 SAMSUNG SAMSUNG thinner. When this occurs, a previous image can remain on the screen when the pattern changes. 21:10... -
Page 76: Licence
Licensing LLC in the United States and other countries. Open Source License Notice In the case of using open source software, Open Source Licenses are available on the product menu. For information on the Open Source License Notice, contact Samsung Open Source (http:// opensource.samsung.com)