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TravelMate 4730/4730G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Table of Contents
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Summary of Contents for Acer Extensa 4630G

  • Page 1 TravelMate 4730/4730G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 4730/4730G Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: Table Of Contents

    Using the System Utilities ..........16 Acer GridVista (dual-display compatible) ......16 Hardware Specifications and Configurations .
  • Page 8 Table of Contents Removing the Power Board ........61 Removing the Launch Board .
  • Page 9 Troubleshooting Common Problems ..........123 Power On Issue .
  • Page 10 Table of Contents...
  • Page 11: System Specifications

    Blu-ray Disc™/DVD-Super Multi double-layer drive* • DVD-Super Multi double-layer drive* • DVD/CD-RW combo drive* • 5-in-1 card reader • Audio Two built-in Acer 3DSonic stereo speakers • High-definition audio support • MS-Sound compatible • Built-in microphone • Chapter 1 Chapter 1...
  • Page 12: Privacy Control

    WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* • LAN: Gigabit Ethernet, Wake-on-LAN ready • Modem: 56K ITU V.92 • Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection)* • Acer Bio-Protection fingerprint solution • BIOS user, supervisor, HDD passwords • Kensington lock slot •...
  • Page 13 Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter • Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% •...
  • Page 14: System Block Diagram

    System Block Diagram Chapter 1...
  • Page 15: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Chapter 1 Item Microphone Internal microphone for sound recording. Acer Crystal Eye Web camera for video communication (only for certain models).
  • Page 16: Closed Front View

    Click buttons The left and right buttons function like the left (left, center* and and right mouse buttons. right) *The center button serves as Acer Bio- Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touchpad Touch-sensitive pointing device which functions like a computer mouse.
  • Page 17: Left View

    Left View Icon HDMI Chapter 1 Item Acer EasyPort IV Connects to Acer EasyPort IV (only for certain connector models). Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector).
  • Page 18: Right View

    Right View Icon Rear View Icon Item Kensington lock Connects to a Kensington-compatible computer slot security lock. Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.
  • Page 19: Bottom View

    Memory Houses the computer's main memory. compartment Hard disk bay Houses the computer's hard disk (secured with screws). Acer DASP Protects the hard disk drive from shocks (Disk Anti-Shock and bumps (only for certain models). Protection) Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use.
  • Page 20: Indicators

    WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon...
  • Page 21: Touchpad Basics (With Fingerprint Reader)

    Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and •...
  • Page 22: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: : Open or close the Start menu <...
  • Page 24: Hot Keys

    <Fn> + < > <Fn> + <F1> <Fn> + <F2> Function Hotkey help Displays help on hotkeys. Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology. Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology. Sleep Puts the computer in Sleep mode.
  • Page 25: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.
  • Page 26: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start You may choose any one of the four display settings indicated below: All Programs and click on Acer GridVista.
  • Page 27 Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
  • Page 28: Hardware Specifications And Configurations

    V1.00 (MP first release version; V1.07 latest version up to 0718.) Flash ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3, C4, C6 and S3, S4 for mobile CPU Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) •...
  • Page 29 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Memory module combinations Memory Combinations Slot 1 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB...
  • Page 30 LAN Interface Item LAN Chipset LAN connector type LAN connector location Bluetooth Interface Item Vendor and Model Radio Technology Operating Frequency Channel Numbers Transmitter Output Power Receiver Sensitivity Maximum Receiver Signal Operating Voltage Interface Wireless Module 802.11b/g Item Vendor and Model Wireless LAN Standards Operating Frequency WLAN Data Rate...
  • Page 31 Combo Drive Module Item Interface Type Optics Features Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Internal microphone Internal speaker / Quantity Video Memory Item Chipset Memory size USB Interface Item Chipset USB Compliancy Level Number of USB port Location PCMCIA Port...
  • Page 32 Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration LCD 14.1” Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch...
  • Page 33 LCD Camera Item Vendor Focusing range Dimension (L x W x H mm) Sensor Pixel Resolution Image Size LCD Inverter Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (KHz) AC Adapter Item Input rating...
  • Page 34 Chapter 1...
  • Page 35: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 36: Information

    Security Power Boot Intel (R) Core (TM)2 Duo CPU 2.53GHz ST9250827AS 5RG01NK8 Slimtype DVD A DS8A2S v0.16-T6 nVidia NB9M-GS VER62.98.1F.00.00 TravelMate 4730 Acer DCEB0597-DE29-11D3-444C-001B38D96A6F F5/F6 Change Values Enter Select SubMenu Description Rev. 3.5 Exit T9400 @ 2.53GHz Setup Default Save and Exit...
  • Page 37: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main Advanced System Time System Date Total Memory Video Memory Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode ↑↓...
  • Page 38: Advanced

    Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
  • Page 39 Parameter Enter the USB Configuration menu. Configuration Chipset Enter the Chipset Configuration menu. Configuration ACPI Table/ Enter the ACPI Table/Features Control Features Control menu. Express Card Disable or Enable the Express Card solution for windows Standby and Hibernation. PCI Express Enter the PCI Port 1 to 6 configuration Root Port 1 to 6 menus.
  • Page 40: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Advanced Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set Hdd Password Power on password ↑↓...
  • Page 41: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
  • Page 42: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
  • Page 43: Power

    Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Information Main Advanced Advanced CPU Control Platform Power Management ACPI S3: W ake on PME W ake on Modem Ring Auto wake on S5 Quickly S4 Resume ↑↓...
  • Page 44 Parameter Platform Power Enter the Platform Power Management Management menu. ACPI S3 Enable or Disable ACPI S1/S3 Sleep State. Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. Wake on Modem Enable or Disable wake up when the Ring...
  • Page 45: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Advanced Boot priority order: 1.
  • Page 46: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Advanced Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes ↑↓ Help Select Item ←→ Exit Select Menu The table below describes the parameters in this screen.
  • Page 47: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (such as USB HDD) before you use the Phlash utility.
  • Page 48 In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the following message displays. Shutdown or reboot base on iflash.bat command.
  • Page 49: Remove Hdd/Bios Utility

    Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: If you key in wrong HDD password three times, Hdd password error code displays. See the image • below. To reset the HDD password, run HDD_PW.EXE as follows: Key in hdd_pw 15494 0 Press 2.
  • Page 50 Remove BIOS Password: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Chapter 2...
  • Page 51 Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Chapter 2...
  • Page 52 Chapter 2...
  • Page 53: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
  • Page 54: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.
  • Page 55: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 56: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
  • Page 57: Removing The Sd Dummy Card

    Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3...
  • Page 58: Removing The Newcard Dummy Card

    Removing the NewCard dummy card 1. Push the NewCard eject button to eject it, then push it all the way in to eject the NewCard dummy. 2. Pull it out from the slot. Chapter 3...
  • Page 59: Removing The Lower Covers

    Removing the Lower Covers 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the SD dummy card” on page 47. 3. See “Removing the NewCard dummy card” on page 48. 4. Loosen the five captive screws in the Memory, HDD, and WLAN bays as shown. WLAN Cover 5.
  • Page 60 7. Remove the WLAN cover as shown. Chapter 3...
  • Page 61: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 46. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 49. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4.
  • Page 62: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the WLAN cover. See “Removing the Lower Covers” on page 49. 3. Remove the adhesive tape and disconnect the antenna cables from the WLAN board. 4.
  • Page 63 5. Detach the WLAN board from the WLAN socket. NOTE: When re-attaching the antenna to the WLAN board, make sure the cables are arranged under the WLAN bracket. Chapter 3...
  • Page 64: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the HDD cover, See “Removing the Lower Covers” on page 49. 3. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
  • Page 65 5. Remove the four screws securing the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3.5 (NL) 6. Remove the HDD from the carrier. Chapter 3...
  • Page 66: Removing The Optical Drive Module

    Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 46. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 49. 3. Remove the screw securing the ODD module. Step ODD Module M2.5*5(NL) 4. Using a screw driver, push the ODD module through the chassis and pull to remove it from the main unit. Size Quantity Screw Type...
  • Page 67 5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step Size Quantity Screw Type ODD Bracket M2*3 (NL) 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7.
  • Page 68: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Switch Cover M2*3 (NL) LCD Module M2.5*8(NL) LCD Module M2.5*5 (NL) Upper Cover M2.5*8 (NL) Upper Cover M2.5*5 (NL) Touch Pad Bracket M2*3 (NL) Launch Board M2*3 (NL) Speaker M2*3 (NL) I/O Board M2.5*5 (NL)
  • Page 69: Removing The Switch Cover

    Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 46. 2.
  • Page 70: Removing The Keyboard

    Removing the Keyboard 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Switch Cover” on page 59. 3. Remove the two screws securing the keyboard to the upper case. Step Keyboard M2*3 4. Lift the keyboard as shown to remove from the chassis. 5.
  • Page 71: Removing The Power Board

    6. Remove the keyboard from the chassis. Removing the Power Board 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Keyboard” on page 60. 3. Disconnect the Power Board cable from the mainboard. 4. Remove the two securing screws from the Power Board. NOTE: The left hand securing screw is shared by the eKey Board.
  • Page 72: Removing The Launch Board

    Step Power Board M2*3 Removing the Launch Board 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Keyboard” on page 60. 3. Disconnect the Launch Board cable from the mainboard. 4. Remove the two securing screws from the Launch Board. NOTE: The right hand securing screw is shared by the Power Board.
  • Page 73: Removing The Antenna

    Step Launch Board M2*3 Removing the Antenna 1. See “Removing the WLAN Module” on page 52. 2. Remove the Antenna Cables from the securing guides as shown. 3. Turn the computer over, remove the adhesive tape and disconnect the FCC cables to expose the antenna cables underneath.
  • Page 74 4. Secure the FFC cable out of the way using the adhesive tape. 5. Turn the computer over and push the cables through the underside of the chassis. 6. Turn the computer over, and remove the cable from the mainboard as shown. 7.
  • Page 75: Removing The Lcd Module

    Removing the LCD Module 1. Remove the Battery Pack. See “Removing the Battery Pack” on page 46. 2. Remove the Lower Covers. See “Removing the Lower Covers” on page 49. 3. Remove the WLAN Module. See “Removing the WLAN Module” on page 52. 4.
  • Page 76 7. Remove the four securing screws (two on each side) connecting the LCD module. Step LCD Module M2.5*9 (Red callout) LCD Module M2.5*5 (Blue callout) 8. Carefully remove the LCD module from the chassis. Size Quantity Screw Type Chapter 3...
  • Page 77: Removing The Upper Cover

    Removing the Upper Cover 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the LCD Module” on page 65. 3. Turn the computer over. Remove the sixteen screws on the bottom panel. Step Upper Cover M2.5x9 Chapter 3 Size Quantity Screw Type...
  • Page 78 4. Turn the computer over and disconnect the seven cables from the mainboard as shown. Disconnect A as shown. If necessary, remove FFC G before beginning. Remove the antenna cables from the housing and pull back away from the upper cover. Pull back the securing strip and disconnect B and C as shown.
  • Page 79 Disconnect the Power Board FFC (E) first before removing FFC D. Pull back the locking latches to release D. Release the securing latches and disconnect G as shown. 5. Remove the single screw on the top panel. Step Upper Cover M2.5*9 (NL) Chapter 3 Release the securing latches and disconnect F as...
  • Page 80 6. Grasp the top left corner first and pry the cover off. 7. Continue moving from left to the right corner and pry it off the lower cover. 8. Move to the bottom right corner and pry it up. Chapter 3...
  • Page 81: Removing The Finger Print Reader

    9. The Upper Cover can now be removed from the lower base. Removing the Finger Print Reader 1. See “Removing the Upper Cover” on page 67. 2. Remove the securing screw from the Finger Print Reader board, and ensure the FFC is free of the upper cover. Step finger print reader M2.5*3 (NL)
  • Page 82 3. Remove the board bracket from the Upper Cover. IMPORTANT:Do not throw away the Bracket Pad. Remove and replace on new bracket. Bracket Pad 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover. 5. Pull the Finger Print Reader FFC through the touchpad bracket taking care not to fray the cable. Chapter 3...
  • Page 83: Removing The Touch Pad Bracket

    Removing the Touch Pad Bracket 1. See “Removing the Upper Cover” on page 67. 2. Peel back the Finger Print Reader FFC to expose the Touch Pad connector. 3. Disconnect the Touch Pad FFC from the Touch Pad board. 4. Lift up the covering and remove the securing screw. Step Touch Pad Bracket M2.5*3 (NL)
  • Page 84: Removing The Left Speaker Module

    5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. Removing the Left Speaker Module 1. See “Removing the Upper Cover” on page 67. 2. Peel back the adhesive strip to expose the speaker cabling. 3.
  • Page 85 Step Size Quantity Screw Type Left Speaker M2.5*3 (NL) Module 4. Grasp both ends of the mylar cover and carefully pull back to expose the speaker cable. Chapter 3...
  • Page 86: Removing The Right Speaker Module

    Removing the Right Speaker Module 1. See “Removing the Upper Cover” on page 67. 2. Remove the two securing screws from the speaker module. Step Right Speaker M2.5*3 (NL) Module 3. Grip the Speaker Module and remove. Size Quantity Screw Type Chapter 3...
  • Page 87: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 67. 2. Remove the adhesive strip to expose the Bluetooth cable. 3. Disconnect the bluetooth cable as shown. 4. Lift the corner of the module up, then grasp to remove. Chapter 3...
  • Page 88: Removing The Modem Module

    Removing the Modem Module 1. See “Removing the Upper Cover” on page 67. 2. Disconnect the RJ-11 cable as shown. 3. Remove the two (2) securing screws. Step Modem Module M2*3 (NL) 4. Lift the module and remove from the lower cover as shown. Size Quantity Screw Type...
  • Page 89: Removing The Mainboard

    Removing the Mainboard 1. See “Removing the LCD Module” on page 65. 2. See “Removing the Upper Cover” on page 67. 3. See “Removing the Modem Module” on page 78. 4. Turn the lower base over on a clean surface, and disconnect the DC-IN cable as shown. IMPORTANT:Ensure the cable can easily pass through the lower cover during mainboard disassembly.
  • Page 90 6. Remove the two securing screws from the Mainboard. Step Mainboard M2.5*9 (NL) Green Call out Mainboard M2.5*3 (NL) Red Call out 7. Lift the mainboard to expose the DC-IN jack and USB cable. 8. Remove the DC-IN jack and USB cable as shown. Size Quantity Screw Type...
  • Page 91 9. Grasp the mainboard by both sides and pivot upwards to remove. CAUTION: Ensure the I/O ports at the bottom of the mainboard are clear of the bottom base to prevent damage to the mainboard. Chapter 3...
  • Page 92: Removing The Usb Board

    Removing the USB Board 1. Remove the mainboard. See “Removing the Mainboard” on page 79. 2. Remove cable from the USB board. 3. Remove the two securing screws from the USB board and lift clear of the chassis. Chapter 3...
  • Page 93: Removing The Rj-11 Port

    Removing the RJ-11 Port 1. See “Removing the Mainboard” on page 79. 2. Disconnect the RJ-11 cable from the modem module. 3. Grasp the cable and gently lift it out of the housing well. 4. If necessary insert tweezers in the RJ-11 jack, lift the RJ-11 jack from the base. Chapter 3...
  • Page 94: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the LCD Module” on page 65. 3. See “Removing the Upper Cover” on page 67. 4. See “Removing the Mainboard” on page 79. 5. Remove the eight securing screws from the Thermal Modules. Step CPU Thermal M2*6.5...
  • Page 95 7. Lift the Thermal Module clear of the Mainboard. Chapter 3...
  • Page 96: Removing The Cpu

    Removing the CPU 1. See “Removing the Battery Pack” on page 46. 2. See “Removing the Upper Cover” on page 67. 3. See “Removing the Mainboard” on page 79. 4. See “Removing the Thermal Module” on page 84. 5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 6.
  • Page 97: Removing The Vga Module

    Removing the VGA Module 1. Remove the mainboard. See “Removing the Mainboard” on page 79. 2. Remove the two securing screws from the VGA Module. Step VGA Module M2*4-NI (NL) 3. The VGA module lifts automatically from the mainboard. Remove the VGA Module as shown. Chapter 3 Size Quantity...
  • Page 98: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step Screw LCD Bezel M2.5*5 (NL) Inverter Board M2.5*5 (NL) Camera Module M2*3 (NL) LCD Panel M2.5*5 (NL) LCD Brackets M2*3 (NL) Quantity Color Black Black Black Black Black Part No. MA000007YG0 MA000007YG0 MA0000060G0...
  • Page 99: Removing The Lcd Bezel

    Removing the LCD Bezel 1. Remove the LCD module. See “Removing the LCD Module” on page 65. 2. Remove the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD module. Step LCD Bezel M2.5*5 (NL) 3.
  • Page 100: Removing The Inverter Board

    Removing the Inverter Board 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Remove the securing tapes from the left and right sides of the Inverter board as shown. 3. Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module. Step Inverter Board M2.5*6 (NL)
  • Page 101: Removing The Camera Module

    Removing the Camera Module 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module bracket. Step Camera Module M2*3 (NL) bracket Chapter 3 Size...
  • Page 102 4. Lift the Camera Bracket with the Camera Module (A) and remove the single securing screw (B). Step Size Quantity Screw Type Camera Board M2*2.3 5. Place your finger on the top of the module and pry it away from the bracket. 6.
  • Page 103: Removing The Lcd Panel

    Removing the LCD Panel 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89. 2. Lift the LCD Panel clear of the LCD Module, taking care to ensure the cables are free from the back cover. Chapter 3...
  • Page 104: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable 1. Remove the LCD panel. See “Removing the LCD Panel” on page 93. 2. Turn the LCD panel over to expose the rear. Peel off the mylar strip and remove the FPC cable. 3.
  • Page 105: Removing The Antennas

    Removing the Antennas Editorès Note: We did not find this section covered. Please advice. See “Removing the Battery Pack” on page 46. See “Removing the Lower Covers” on page 49. See “Removing the WLAN Module” on page 52. See “Removing the LCD Panel” on page 93. Remove the strips holding the antenna cables in place.
  • Page 106: Removing The Mic Module

    Removing the MIC Module 1. Remove the LCD panel. See “Removing the LCD Panel” on page 93. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. Chapter 3...
  • Page 107: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown. Chapter 3...
  • Page 108 4. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 5. Replace the antenna cables and assembly. 6. Replace the tabs securing the left and right antennas to the LCD module. 7.
  • Page 109 8. Secure the cable by pressing down on the securing strip. 10. Replace the camera board in the bracket. 12. Replace the Camera Module in the bottom cover. Chapter 3 9. Align the hinges with the LCD back cover and replace the LCD panel.
  • Page 110 14. Connect the Camera Module cable as shown. 16. Connect the left Inverter board cable as shown. NOTE: Tuck the cables securely to prevent damage to the cables or module. 15. Connect the right Inverter board cable as shown. 17. Replace the adhesive strips on the left and right sides of the Inverter board as shown Chapter 3...
  • Page 111: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Align the edge of the bezel with the bottom cover and replace the LCD Module. 2. Replace the four securing screws and the four screw caps on the LCD module. Chapter 3...
  • Page 112: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the VGA Module 1. Insert the VGA Module as shown. Replacing the CPU 1. Carefully turn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. 2. Replace the two securing screws on the VGA Module.
  • Page 113: Replacing The Thermal Module

    Replacing the Thermal Module 1. Align and place the Thermal Module in the on the mainboard as shown. 3. Replace the eight securing screws from the Thermal Module. Replacing the RJ-11 Port 1. Insert the RJ-11 port into the base as shown. Chapter 3 2.
  • Page 114 3. Connect the RJ-11 cable to the modem module as shown. Chapter 3...
  • Page 115: Replacing The Mainboard

    Replacing the Mainboard 1. Replace the USB cable under the mainboard as shown. 3. Replace the Bluetooth connector as shown. Ensure the screw sockets are aligned. Replace the two securing screws as shown. NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard.
  • Page 116: Replacing The Modem Module

    Replacing the Modem Module 1. Align the screw sockets and replace the modem module and insert the module in mainboard. 3. Connect the modem cable as shown Replacing the USB Board 1. Replace the USB board on the lower base and secure with the single screw (provided). 2.
  • Page 117: Replacing The Bluetooth Board

    Replacing the Bluetooth Board 1. Position the module over the aligning pins and insert in place. 3. Replace the adhesive strip to secure the cable. Replacing the Right Speaker Module 1. Replace the speaker module on the lower cover as shown. Chapter 3 2.
  • Page 118 2. Replace the two securing screws. Chapter 3...
  • Page 119: Replacing The Launch Board

    Replacing the Launch Board 1. Insert the left edge of the Launch Board into place 2. Replace the two securing screws and pivot the board to replace in the lower base. 3. Connect the launch board cable to the mainboard. Chapter 3...
  • Page 120: Replacing The Finger Print Reader

    Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the bracket as shown. Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover.
  • Page 121: Replacing The Left Speaker Module

    3. Replace the adhesive strip over the Touch Pad. Replacing the Left Speaker Module 1. Align and replace the Speaker Module in the upper case. 3. Replace the adhesive strip to secure the cable in place. Replacing the Upper Cover 1.
  • Page 122 2. Connect the seven cables on the mainboard as shown. Chapter 3...
  • Page 123: Replacing The Lcd Module

    3. Replace the single securing screw on the top panel. 4. Turn the computer over. Replace the sixteen screws on the bottom panel. Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis. 2.
  • Page 124 3. Connect the LCD, MIC and back light cables. 4. Turn the computer over and replace the two securing screws on the bottom of the chassis. Chapter 3...
  • Page 125: Replacing The Antenna Cables

    Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1. Replace the Antenna cables in the housing well as shown. 3. Insert the cables through the upper base. Chapter 3 2.
  • Page 126 5. Replace the Antenna Cables in the housing well in the bottom base as shown. 6. Turn the computer over and replace the FFC cables. Chapter 3...
  • Page 127: Replacing The Keyboard

    Replacing the Keyboard 1. Align the FFC with the connector and press the latch down to secure. 3. Replace the two securing screws. Replacing the Switch Cover 1. Insert the back of the Switch Cover as shown and lower in place. Chapter 3 2.
  • Page 128 3. Turn the computer over and replace the five securing screws. Chapter 3...
  • Page 129: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. Chapter 3 2. Replace the two screws to secure the module. 2.
  • Page 130: Replacing The Dimm Modules

    3. Replace the HDD holder over the HDD. 4. Insert the back first and angle the HDD in place. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown.
  • Page 131: Replacing The Odd Module

    Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on the new ODD Module. 3. Slide Module in chassis and press until Module is flush with chassis. Replacing the Lower Covers 1. Replace the Memory Cover. Chapter 3 2.
  • Page 132: Replacing The Newcard And Sd Card Trays

    3. Replace the WLAN Cover. 5. Replace HDD Cover. Replacing the NewCard and SD Card Trays 1. Insert the NewCard and push into the slot until flush with the chassis cover. 4. Replace the screw to secure in place. 6. Replace the two screws to secure in place. 2.
  • Page 133: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 134: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
  • Page 135: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
  • Page 136: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 44. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
  • Page 137: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 138: Touchpad Failure

    Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 139: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks. •...
  • Page 140: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
  • Page 141: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
  • Page 142: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
  • Page 143 Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 144 Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. Restart the computer and press F2 to enter the BIOS Utility. Check that the drive is detected in the ATAPI Model Name field on the Information page.
  • Page 145: Usb Failure (Rightside)

    USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 146: Wireless/Wimax Function Failure

    Wireless/WiMAX Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth function fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 147: Robson Module Failure

    If the Robson Module fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 148: Fingerprint Reader Failure

    Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 149: Hdmi Switch Failure

    HDMI Switch Failure If the HDMI Switch fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 150: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
  • Page 151: Intermittent Problems

    Issue” on page 124.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
  • Page 152: Post Codes Tables

    POST Codes Tables These tables describe the POST codes, drivers, and keys for the POST. Port 80 POST Codes The following table details the Port 80 POST codes and drivers used in the POST. Driver Name PeiEventLog OemServices SioInit MonoStatusCode PentiumMCpuPeim PlatformStage1 Variable...
  • Page 153 Driver Name SmmDisp SmmReloc SmmRuntime SmmThunk OemServices ChipsetInit SmmAccess PciHostBridge PciExpress GmchMbi IchInit IdeController SataController IchSmbusLight SmmControl Ich7MSmmDispatcher IsaAcpiDriver SmmFwh PciHotPlug BootOptionPolicy SetupUtility Platform PlatformIde Platform Ihisi SetupMouse Int15Microcode SmmPnp Smbios MemorySubClass MiscSubclassDriver SysPassword PswdConsole HddPswdServiceBody HddPswdService Chapter 4 Port80 Driver Name Code HiiDatabase...
  • Page 154: Post Keys And Messages

    POST Keys and Messages The following keys are available during POST. Function Enter into Setup Menu Enter into Boot Manager The following messages display during POST: Before press function key CPUID: XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press [PXE HOT KEY] go to PXE Setup Menu After press function key If user pressed F2...
  • Page 155: Jumper And Connector Locations

    Jumper and Connector Locations Top View Location Description Internal Speaker Conn. (Left) Internal Speaker Conn. (Right) Internal K/B Conn. Internal Mic. Conn. (analog) Function Board Conn. Button Board Conn. Touch Pad Board Conn. Finger Printer Board Conn. JP10 Bluetooth Conn. Chapter 5 Location Description...
  • Page 156: Bottom View

    Bottom View Location Description JP11 USB Board Conn. JP12 FAN Conn. PJP1 DC-in Cable Conn. PJP2 Battery Pin Header (connection with Battery Board) JDOCK1 Cable Dock Conn. JRJ45 RJ45 Conn. JCRT1 CRT Conn. JHDMI1 HDMI Conn. JUSB1 USB Conn. JUSB2 USB Conn.
  • Page 157: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 4730/4730G. TravelMate 4730/4730G provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item...
  • Page 158: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 159: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 160: Travelmate 4730/4730G Exploded Diagrams

    TravelMate 4730/4730G Exploded Diagrams Main Module Item Description Keyboard Upper Case Mainboard Thermal Module Part No. Item KB.INT00.002 60.TQ602.001 60.TQ602.006 Description Part No. DC in cable 50.TQ602.004 Lower Case 60.TQ602.002 Middle Cover 42.TQ602.001 Modem FX.22500.021 Battery Board Chapter 6...
  • Page 161: Lcd Module

    LCD Module Item Description Camera Module Camera Bracket LCD Cable LCD Bracket Left Antenna Left LCD Bezel Chapter 6 Part No. Item 57.TQ602.001 33.TQ602.006 50.TQ602.009 33.TQ602.005 50.TQ602.007 60.TQ602.005 Description Part No. MIC Cable 23.TQ602.004 LCD Bracket 33.TQ602.004 Right Antenna Right 50.TQ602.006 Inverter Board 19.TQ602.001...
  • Page 162: Travelmate 4730/4730G Fru List

    BATTERY LI-ION 6CELLS 4.4KAH SANYO 3S2P BATTERY LI-ION 9CELLS 7.2KAH SONY 3S3P Board POWER BUTTON BOARD FUNCTION BOARD FINGER PRINT BOARD BLUETOOTH BOARD MODEM BOARD (Lite-on) USB BOARD Description Acer P/N AP.06501.013 AP.06503.016 AP.0650A.010 AP.09001.013 AP.09003.011 AP.0900A.001 BT.00603.044 BT.00904.003 55.TQ602.001 55.TQ602.002...
  • Page 163 HALF MINI CARD 512AN_HMWG-INTEL Cable BLUE TOOTH CABLE RJ11 CABLE USB CABLE DC-IN CABLE 65W (UMA) DC-IN CABLE 90W (DIS) ANTENNA R ANTENNA L T/P FFC Chapter 6 Description Acer P/N VG.9MG06.002 55.TQ602.006 KI.SPM01.001 KI.SPM01.003 50.TQ602.001 50.TQ602.002 50.TQ602.003 50.TQ602.004 50.TQ602.005 50.TQ602.006 50.TQ602.007...
  • Page 164 POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN Case/Cover/Bracket/Assembly MIDDLE COVER FINGER PRINT BOARD BRACKET FOR W/FP UPPER CASE FOR W/FP LOWER CASE ASSY T/P BRACKET MINI PCI BRACKET-S Description Acer P/N 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5.008 27.TAVV5.009 27.TAVV5.010...
  • Page 165 INTEL CPU T9600 2.8G AW80576GH0726M SLB47 C0 INTEL CPU T9400 2.53G AW80576GH0616M SLB46 C0 INTEL CPU P9500 2.53 AW80576SH0616M SLB4E C0 INTEL CPU P8600 2.4G AW80577SH0563M SLB3S M0 INTEL CPU P8400 2.26G AW80577SH0513M SLB3R Chapter 6 Description Acer P/N 42.TQ602.005 42.TQ602.006 42.TQ602.007 42.TQ602.008 42.TQ602.009...
  • Page 166 DVD SUPER MULTI DRIVE HLDS GSA-T50N MALAYSIA DVD SUPER MULTI DRIVE PHILIPS DS-8A2S DVD SUPER MULTI DRIVE SONY AD-7560S ODD BEZEL-SUPER MULTI ODD BRACKET BR-DVD DRIVE SONY BC-5500S ODD BEZEL-BR ODD BRACKET Description Acer P/N KO.02401.006 KO.0240E.009 42.TQ602.010 33.TQ602.001 KU.00805.044 KU.00807.059 KU.0080D.029 KU.0080D.034 KU.0080F.001 KU.0080E.009...
  • Page 167 HDD SATA 250G 5400RPM HGST HTS542525K9SA00 HDD SATA 250G 5400RPM TOSHIBA MK2546GSX HDD SATA 250G 5400RPM SEAGATE ST9250827AS HDD SATA 250G 5400RPM WD WD2500BEVS-22UST0 HDD CARRIER-DASP HDD SHIELDING ASSY-DASP Keyboard Chapter 6 Description Acer P/N KH.12007.014 KH.12004.007 KH.12001.032 KH.12008.019 KH.16007.016 KH.16004.002 KH.16001.029 KH.16008.022 KH.25007.011...
  • Page 168 LCD PANEL NG 14.1 WXGA SAM LTN141W3-L01-2 L6 LF 200nit 16ms LCD PANEL NG 14.1 WXGA CMO N141I3-L01 LF 200nit 10ms LCD PANEL NG 14.1 WXGA LPL LP141WX3-TLP1 LF 200nit 16ms INVERTER BOARD LCD CABLE Description Acer P/N KB.INT00.002 KB.INT00.035 KB.INT00.034 KB.INT00.033 KB.INT00.032 KB.INT00.031 KB.INT00.030 KB.INT00.029 KB.INT00.028...
  • Page 169 LF 200nit 16ms LCD PANEL NG 14.1 WXGA CMO N141I3-L01 LF 200nit 10ms LCD PANEL NG 14.1 WXGA LPL LP141WX3-TLP1 LF 200nit 16ms INVERTER BOARD LCD CABLE Chapter 6 Description Acer P/N 60.TQ602.003 60.TQ602.005 33.TQ602.004 33.TQ602.005 57.TQ602.001 33.TQ602.006 47.TQ602.001 LK.14105.019 LK.14106.013...
  • Page 170 LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J L6 LF 200nit 16ms LCD PANEL G 14.1 WXGA CMO N141I3-L02 LF 200nit 10ms LCD PANEL G 14.1 WXGA LPL LP141WX3-TLN1 200nit 16ms INVERTER BOARD LCD CABLE Description Acer P/N 60.TQ602.004 60.TQ602.005 33.TQ602.004 33.TQ602.005 57.TQ602.001 33.TQ602.006 47.TQ602.001 LK.14105.018 LK.14106.014...
  • Page 171 LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J L6 LF 200nit 16ms LCD PANEL G 14.1 WXGA CMO N141I3-L02 LF 200nit 10ms LCD PANEL G 14.1 WXGA LPL LP141WX3-TLN1 200nit 16ms INVERTER LCD CABLE Chapter 6 Description Acer P/N 60.TQ602.003 60.TQ602.005 33.TQ602.004 33.TQ602.005 57.TQ602.001 33.TQ602.006 47.TQ602.001 LK.14105.018 LK.14106.014 LK.1410D.016...
  • Page 172 Category LCD COVER ASSY-MG LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L CAMERA 0.3M CAMERA BRACKET SCREW PAD Mainboard MB ASSY-UMA MB ASSY-DIS CPU SUPPORT BRIDGE Description Acer P/N 60.TQ602.004 60.TQ602.005 33.TQ602.004 33.TQ602.005 57.TQ602.001 33.TQ602.006 47.TQ602.001 Chapter 6...
  • Page 173 Thermal Module CPU THERMAL MODULE-UMA CPU THERMAL MODULE-DIS Speaker SPEAKER-R SPEAKER-L MIC SET Miscellaneous RUBBER FOOT-L RUBBER FOOT-S VGA MXM MYLAR NAME PLATE-TM4730 Chapter 6 Description Acer P/N KN.51203.032 KN.5120B.026 KN.5120G.024 KN.1GB03.014 KN.1GB0G.012 KN.1GB02.036 KN.2GB0G.004 KN.2GB0B.003 KN.2GB04.001 60.TQ602.006 60.TQB02.001 23.TQ602.002 23.TQ602.003 23.TQ602.004...
  • Page 174 SCREW M2*2.3(NL) SCREW M2*3 (NL) SCREW M2*5 SCREW M3*3 (NL) SCREW M2*3 (VGA) SCREW M2.5*3 (AMD_CPU) SCREW M2.5*3.2 (INTEL) SCREW DIS-THE-SCREW SCREW M2.5*4 Description Acer P/N MA000005WG0 MA000006WG0 MACK25090G0 MACF20001G0 MA0000060G0 MA000004TG0 MCDK03030G0 MA0000096G0 AM01O000300 MA000006C00 AM043000D00 MA0000005G0 Chapter 6...
  • Page 175 Chapter 6...
  • Page 176: Model Definition And Configuration

    China Hong Kong 841G16Mn TM4730- Singapore 843G32Mn TM4730- Singapore 863G32Mn TM4730- Thailand 841G16Mn Appendix A Acer Part no Description LX.TQ60Z.006 TM4730-842G25Mn VB32TRUS1 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.3D_MA_EN33 LX.TQ60Z.001 TM4730-842G25Mn VB32TRCA1 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.3D_MA_FR31 LX.TQ60Z.002 TM4730-842G25Mn EM VB32TREA3 MC UMACF 1*2G/250/6L/ 5R_n2_FP_0.3D_MA_ES22...
  • Page 177 TM4730- China China 841G25Mn TM4730- China Hong Kong 842G32Mn TM4730- Eastern 844G32Mi Europe Acer Part no Description LX.TQ60Z.007 TM4730-841G16Mn EM VB32TRTH1 MC UMACF 2*512/160/BT/6L/ 5R_n3_FP_0.3D_MA_TH23 LX.TQ60Z.008 TM4730-841G16Mn EM VB32TRPH1 MC UMACF 1*1G/160/BT/6L/ 5R_n3_FP_0.3D_MA_EN16 LX.TQ60Z.009 TM4730-861G16Mn EM VB32TRPH1 MC UMACF 1*1G/160/BT/6L/ 5R_n3_FP_0.3D_MA_EN16...
  • Page 178 862G25Mn TM4730G- Australia/ 842G12Mn Zealand TM4730G- Thailand 841G16Mn TM4730G- Thailand 841G16Mn TM4730G- Thailand 942G16Mn Appendix A Acer Part no Description LX.TQ60C.003 TM4730-860516Mn LINPUSTSG1 UMACF 1*512/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN11 LX.TQ60C.004 TM4730-840516Mn LINPUSTSG1 UMACF 1*512/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN11 LX.TQ60Z.021 TM4730-844G32Mn VB32TREU5 MC UMACF 2*2G/320/BT/9L/5R/ CB_n2_FP_0.3D_MA_PL11 LX.TQ60Z.022...
  • Page 179 China 841G16Mn TM4730G- China China 841G16Mn TM4730G- China China 864G25Mn TM4730G- China China 842G16Mn Acer Part no Description LX.TQB0Z.005 TM4730G-942G16Mn EM VB32TRVN1 MC 9MGSHM256CF 2*1G/160/BT/6L/5R/ CB_n3_FP_0.3D_MA_EN15 LX.TQB0X.009 TM4730G-862G25Mn VHP32TRTW1 MC 9MGSHM256CF 1*2G/250/BT/6L/5R/ CB_n2_FP_0.3D_MA_TC11 LX.TQB0X.007 TM4730G-843G32Mn VHP32TRSG1 MC 9MGSHM256CF 2G+1G/320/BT/6L/ 5R_n3_FP_0.3D_MA_EN12 LX.TQB0X.008...
  • Page 180 Memory Model TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730-...
  • Page 181 Memory Model TM4730- N14.1 SO2GBII6 862G32Mn WXGA TM4730- N14.1 SO1GBII6 861G25Mn WXGA TM4730- N14.1 SO2GBII6 844G32Mn WXGA TM4730- N14.1 SO2GBII6 864G32Mn WXGA TM4730- N14.1 SO2GBII6 842G32Mn WXGA TM4730- N14.1 SO2GBII6 844G32Mn WXGA TM4730- N14.1 SO2GBII6 864G32Mn WXGA TM4730- N14.1 SO2GBII6 862G32Mn WXGA TM4730-...
  • Page 182 Memory Model TM4730- N14.1 SO2GBII6 842G25Mn WXGA TM4730- N14.1 SO2GBII6 944G32Bn WXGA TM4730G- N14.1 SO2GBII6 842G25Mn WXGA TM4730G- N14.1 SO2GBII6 842G25Mn WXGA TM4730G- N14.1 SO2GBII6 842G25Mn WXGA TM4730G- N14.1 SO2GBII6 842G25Mn WXGA TM4730G- N14.1 SO2GBII6 842G25Mn WXGA TM4730G- N14.1 SO2GBII6 842G25Mn WXGA TM4730G-...
  • Page 183 Memory Model TM4730G- N14.1 SO2GBII6 864G32Mn WXGA TM4730G- N14.1 SO2GBII6 942G25Mn WXGA TM4730G- N14.1 SO1GBII6 841G16Mn WXGA TM4730G- N14.1 SO2GBII6 944G32Mn WXGA TM4730G- N14.1 SO2GBII6 842G32Mn WXGA TM4730G- N14.1 SO1GBII6 841G16Mn WXGA TM4730G- N14.1 SO1GBII6 841G16Mn WXGA TM4730G- N14.1 SO2GBII6 864G25Mn WXGA SO1GBII6...
  • Page 184 Appendix A...
  • Page 185: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 186: Microsoft® Windows® Vista Environment Test

    Microsoft Windows ® Vendor Type Cover Test Mg-A Mg-A Adapter Test DELTA DELTA 65W-DE Audio Codec Test Realtek ALC268 Back Cover Test B Cover Normal w/Camera Battery Test SANYO 6CELL2.2 SONY 9CELL2.4 Bluetooth Test Foxconn BT 2.0 Camera Test Suyin 0.3M DV Card Reader Test For all...
  • Page 187 Vendor Type LAN Test Broadcom BCM5764 LCD Test N14.1WXGAG N14.1WXGA Memory Test NANYA SO1GBII6 MICRON SO2GBII6 NANYA SO512MBII6 Modem Test Lite-On Lite+Con MC4Z 1.5_3.3V Aus Northbridge Chipset Test INTEL GM45 ODD Test SONY NCB24XS PIONEER NSM8XS Southbridge Chipset Test INTEL ICH9M Software Test McAfee...
  • Page 188 Appendix B...
  • Page 189: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 190 Appendix C...
  • Page 191: Index

    AFLASH Utility Antennas Battery Pack BIOS package ROM size ROM type vendor Version BIOS Supports protocol 25–37 BIOS Utility Advanced Boot Exit Navigating Onboard Device Configuration Power Save and Exit Security System Security Bluetooth module Board Layout Top View brightness hotkeys Cache controller...
  • Page 192 LCD Bezel LCD Brackets LCD Failure LCD Module Disassembly Flowchart LCD Panel lower cover Main Unit Disassembly Flowchart Mainboard media access on indicator MediaTouch Button Failure Memory Check Model Definition Modem Failure Modem Module No Display Issue Notebook Manager hotkey num lock on indicator ODD Failure...
  • Page 193 Wireless Function Failure WLAN Board...

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