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Brother MFC-J497DW Reference Manual

Brother MFC-J497DW Reference Manual

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Reference Guide
Brief explanations for routine operations
DCP-J572DW
MFC-J491DW
MFC-J497DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

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Table of Contents
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Summary of Contents for Brother MFC-J497DW

  • Page 1 Reference Guide Brief explanations for routine operations DCP-J572DW MFC-J491DW MFC-J497DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals...
  • Page 2: For The Latest Driver Updates

    Visit support.brother.com/manuals. For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
  • Page 3: Questions Or Problems? Take A Look At Our Faqs, Solutions, And Videos Online

    Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search • Displays related questions for more information •...
  • Page 4: General Information

    General Information Control Panel Overview MFC-J491DW/MFC-J497DW 1. 1.8"(44.9 mm) Liquid Crystal Display 3. Settings buttons (LCD) Clear/Back Displays messages to help you set up and use the machine. Press to go back to the previous menu level. 2. Mode buttons Settings Press to access the main menu.
  • Page 5 7. Start buttons Mono Start Press to configure the wireless settings while the machine is idle. • Press to start sending faxes in monochrome. a or b • Press to start making copies in Press to scroll through the menus and monochrome.
  • Page 6 DCP-J572DW 1. 1.8"(44.9 mm) Liquid Crystal Display d or c (LCD) • Press to move the cursor left or right Displays messages to help you set up and on the LCD. use the machine. • Press to either confirm or cancel a 2.
  • Page 7 • Press to start scanning documents (in colour or monochrome depending on the scan setting). Colour Start • Press to start making copies in full colour. • Press to start scanning documents (in colour or monochrome depending on the scan setting). Power On/Off Press to turn the machine on.
  • Page 8: Lcd Overview

    LCD Overview [Ink] Displays the approximate available ink MFC-J491DW/MFC-J497DW volume. This screen shows the machine’s status when When an ink cartridge is near the end of the machine is idle. When displayed, this its life or having a problem, an error icon is indicates that your machine is ready for the displayed on the ink colour.
  • Page 9 You can configure wireless settings by pressing WiFi on the control panel.
  • Page 10: Paper Handling

    Paper Handling Load Paper Load the paper in the paper tray as follows. Fan the stack of paper well. Tray #1 How to Load Paper A4/Letter Printing surface: Face down Executive Adjust the paper guides. A5/A6 Photo 2L Index card Envelopes Photo Printing surface: Face down...
  • Page 11: Load Documents

    Place the document in the ADF or on the scanner glass as shown in the illustration. Automatic Document Feeder (ADF) Scanner Glass (MFC-J491DW/MFC-J497DW) Place your document face down in the ADF. Place the document face down in the upper left corner of the scanner...
  • Page 12: Print From Your Computer

    Before attempting any printing operation, confirm the following: Print on Both Sides of the Paper • Make sure you have installed the Brother Automatically software and drivers. • Make sure the USB cable is connected correctly, or that you are connected to the network using your wireless access point/router.
  • Page 13: Copy A Document

    You can use various copy features by changing copy settings. Make sure you have loaded the correct size paper in the paper tray. Enlarge or Reduce Copied Images Load your document. (MFC-J491DW/MFC-J497DW) Press (COPY). The LCD displays: Press Start Quality Normal...
  • Page 14: Before Scanning

    If the LCD prompts you to enter a PIN, use the control panel to enter the four- • Make sure you have installed the Brother digit PIN for the computer, and then press software and drivers. • Make sure the USB cable is connected...
  • Page 15: Photocapture Center

    PhotoCapture Center Print Photos Directly Repeat the last two steps until you have selected all the photos you want to print. from Media Press Clear/Back to go back to the Preview and Print Photos previous level. from Media Press OK. Related Models: DCP-J572DW To change the print settings, press a or...
  • Page 16: Before Faxing

    Press Redial/Pause. To improve compatibility with • Outgoing call (Select a number from most VoIP services, Brother the Outgoing Call history.) recommends changing the compatibility setting to Press a or b to select the following: [Basic(for VoIP)].
  • Page 17 c. Select the number you want, and • If you are using the scanner glass then press OK. and pressed Mono Start, the machine starts scanning the first d. Press c to select [Apply]. page. • Caller ID (Select a number from the Go to the next step.
  • Page 18: Choose The Correct Receive Mode

    Choose the Correct Receive Mode Related Models: MFC-J491DW/MFC-J497DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.
  • Page 19: Routine Maintenance

    Try cleaning the print The Print Quality check finishes. head again. If the print has not improved, • If lines are missing (see Poor, contact Brother customer service or your local below), press c to select [Yes]. Brother dealer. IMPORTANT DO NOT touch the print head.
  • Page 20: Check The Print Alignment From Your Brother Machine

    Check the Print this. Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, After the print alignment is adjusted adjust the print alignment.
  • Page 21: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
  • Page 22: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. For more detailed information, see the Online User's Guide. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Error Message Action Absorber NearFull The ink absorber box must be replaced soon.
  • Page 23 Error Message Action Cannot Detect Ink Replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact Brother customer service or your local Brother dealer. Data Remaining Press Stop/Exit. The machine will cancel the job and clear it from the memory.
  • Page 24 Error Message Action Jam C Rear Remove the jammed paper. For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Make sure the paper guides are set to the correct paper size. Clean the paper pick-up rollers. For more detailed information, see the Online User's Guide: Clean the Paper Pick-up Rollers.
  • Page 25: Paper Size Mismatch

    Error Message Action Out of Fax Memory Print the faxes stored in the memory. For more detailed information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory. Out of Memory If a fax-sending or copy operation is in progress: •...
  • Page 26: Related Information

    Unable to Print If the error message continues: • (MFC-J491DW/MFC-J497DW) Transfer your faxes to another fax machine or your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it.
  • Page 27: Enter Text On Your Brother Machine

    Appendix Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. DCP-J572DW You may need to enter text into the machine, for example, when you set the time and date. ABCA • Press a, b, d or c to select the number, letter or special character you want to select, and press OK.
  • Page 28 Press the appropriate dial pad button the number of times shown in this reference table to access the character you want. Press Three Four Five Seven Eight Nine Button Time Times Times Times Times Times Times Times Times • To move the cursor to the left or right, press a, b, d or c to select , and then press Inserting spaces •...
  • Page 29: Supply Specifications

    For more information about replacement supplies, visit us at www.brother.com/pageyield What is Innobella is a range of genuine supplies offered by Brother. The name Innobella? "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful"...
  • Page 30 FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity. Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenter...
  • Page 31 Visit us on the World Wide Web www.brother.com Made from 100% recycled paper (excludes cover)   D0103L001-00 Version 0...

This manual is also suitable for:

Mfc-j491dwDcp-j572dw

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