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User's Manual
Satellite P30W-B
Satellite Click 2 Pro P30W-B/P35W-B
dynabook P53
Series

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Summary of Contents for Toshiba dynabook P53 Series

  • Page 1 User's Manual Satellite P30W-B Satellite Click 2 Pro P30W-B/P35W-B dynabook P53 Series...
  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-7 OpenSSL Toolkit License Issues ............1-8 FreeType License Issues ..............1-10 ENERGY STAR® Program ..............1-14 Disposing of the computer and the computer's batteries ....
  • Page 3 TOSHIBA Password Utility ..............5-8 TOSHIBA System Settings ..............5-10 USB Charge ..................5-11 TOSHIBA Media Player by sMedio TrueLink+ ........5-13 TOSHIBA PC Health Monitor .............. 5-15 TOSHIBA Setup Utility ................ 5-16 Using the Hard Disk Drive (HDD) Protection ........5-17 System Recovery ................
  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 6 Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s HDMI/HDMI(micro) port, Universal Serial Bus (USB 2.0...
  • Page 7 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 10: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website ( http://www.toshiba-india.com ) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 11: Openssl Toolkit License Issues

    OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM. OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit.
  • Page 12 NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 13: Freetype License Issues

    All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related :-). If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:...
  • Page 14 This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike.
  • Page 15 archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below.
  • Page 16 As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license.
  • Page 17: Energy Star® Program

    Disposing of the computer and the computer's batteries The computer's battery is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability.
  • Page 18 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 19 Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 20: Safety Icons

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel (not applicable in tablet mode). Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.
  • Page 21: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 22 HDD or Hard Disk Your computer is equipped with a "Solid State Drive Drive (SSD)". There’s also a secondary Hard Disk Drive (HDD) on some models. In this manual, the word "HDD" or "Hard Disk Drive" also refers to the SSD unless otherwise stated. Click Tap the Touch Pad or click the left Touch Pad control button once.
  • Page 23: Using Your Computer For The First Time

    TOSHIBA Keyboard Dock can turn your tablet into a laptop for extensibility including a physical keyboard and extra ports. To use in laptop mode, you need to connect TOSHIBA Keyboard Dock to the tablet by following the steps below: Hold the middle-top side (with the web camera on the top side) of the tablet.
  • Page 24 Press down the tablet until it clicks into place. The docking connector on the keyboard dock engages the docking interface on the tablet. Figure 2-1 Connecting the keyboard dock When you are operating in laptop mode, the display panel can be opened to a wide range of angles for optimal viewing.
  • Page 25 Do not press or push with excess force on the display panel, otherwise the computer body may become unsteady and possibly fall over. Do not close the computer with pens or any other objects left in between the display panel and the keyboard dock. Please be careful not to hurt your fingers when you are docking the tablet to the keyboard dock.
  • Page 26 DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 27 Never place your computer or AC adaptor on a wooden surface, furniture, or any other surface that could be marred by exposure to heat since the computer base and AC adaptor's surface increase in temperature during normal use. Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage.
  • Page 28 Connect the AC adaptor’s DC output plug to the DC IN 19V jack. Figure 2-6 Connecting the DC output plug to the computer (laptop mode) Figure 2-7 Connecting the DC output plug to the computer (tablet mode) Product appearance depends on the model you purchased. 1.
  • Page 29: Getting To Know Windows

    Figure 2-8 Turning on the power 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.
  • Page 30 Power Options icon The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode. You can just click the power icon ( ) on the upper right of the Start screen and then select the mode you want. Charms Use the Windows charms to start apps, find documents, set up system components, and perform most other computing tasks.
  • Page 31: Turning Off The Power

    Sign-in options Windows offers a number of sign-in options including Password ( PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. You are allowed to select an option on the Windows login screen by clicking sign-in options if you have multiple sign-in methods set for a user account.
  • Page 32 Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 33 Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 34 Data will be lost if you disconnect the AC adaptor before the save is completed. Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices, as data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Hard Disk Drive when the computer automatically...
  • Page 35 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.
  • Page 36: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.
  • Page 37 Figure 3-1 The computer in tablet mode 1. Display screen 14. Power indicator 2. Web Camera (front) 15. Power button 3. Web Camera LED 16. Volume up/down button 4. Ambient light sensor (not shown) 17. Force shutdown hole 5. Microphone 18.
  • Page 38 Display screen 33.8cm (13.3") LCD screen, configured with the following resolutions: FHD, 1920 horizontal x 1080 vertical pixels Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power.
  • Page 39 Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents’...
  • Page 40 Memory media slot This slot lets you insert a micro SD™/SDHC™/ SDXC™ memory card. Refer to the Memory media section for more information. Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.
  • Page 41: The Computer (Laptop Mode)

    Docking interface This interface enables the connection of the keyboard dock. Hook holes Designed for engaging the hooks on the keyboard dock and ensuring a firm connection. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries.
  • Page 42 Wireless The Wireless communication indicator glows communication amber when the Bluetooth or Wireless LAN indicator function is turned on. Back view The following figure shows the back of the computer. Figure 3-3 The back of the computer 1. DC IN 19V jack 4.
  • Page 43 Before removing a USB device from the USB port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port.
  • Page 44: Internal Hardware Components

    Figure 3-4 The front of the computer with the display panel open 1. Computer holder 3. Touch Pad 2. Keyboard 4. Touch Pad control buttons Product appearance depends on the model you purchased. Computer holder The holder provides firm support to the computer. Keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special...
  • Page 45 The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop, and then click PC Information.
  • Page 46 Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section.
  • Page 47 running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable this feature, you can disable it. ® The Display Power Saving Technology feature can be disabled in the Intel HD Graphics Control Panel.
  • Page 48: Power Condition Descriptions

    ® Please note that the computer case temperature may rise when Intel Smart Connect Technology is enabled. Power Condition Descriptions Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the charge level is for that battery.
  • Page 49 Flashing amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery. Amber Indicates the AC adaptor is connected and the battery is charging. White Indicates the AC adaptor is connected and the battery is fully charged.
  • Page 50: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Operating in Tablet Mode When operating the computer in tablet mode, follow the instructions below. Figure 4-1 Operating the computer Hold the computer firmly on your forearm.
  • Page 51: Using The Touch Screen

    Figure 4-2 Rotating the computer sideways You can lock the orientation and always use the computer in Portrait or Landscape mode by pressing O while holding down the Windows ( key. When the computer is in laptop mode, however, the screen orientation will always be in Landscape mode.
  • Page 52: Using The Touch Pad

    Slide Drag your finger on the touch screen to move through what's on the screen. Swipe to select Quickly slide down an item with your finger, such as an app tile to select it. This usually opens the app commands. Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it.
  • Page 53: The Keyboard

    Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This will show different levels of information or visually zooms in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad.
  • Page 54 Figure 4-3 CAPS LOCK indicators 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard.
  • Page 55 Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop Assist -> Tools & Utilities -> Function Key on the desktop.
  • Page 56: 3D Playback On An External 3D Device

    3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models. Effect of 3D can be shown only on an external 3D devices connected via an HDMI output. It cannot be shown on the internal display. In order for 3D playback to work on external display/TV, you need a 3D enabled display/ TV that has an HDCP compliant HDMI port.
  • Page 57 Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 58 Battery type Power off Power on Main battery pack about 3 hours about 4 hours (Only) (41Wh, 3 cell) (Tablet and laptop mode) Main battery pack about 5 hours about 7 hours (41Wh, 3 cell) Secondary battery pack (27Wh, 3 cell) (Laptop mode) Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are...
  • Page 59 Monitoring battery capacity Remaining battery power can be monitored using the following methods. Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.
  • Page 60 Battery type Sleep Mode Shut Down Mode Main battery pack about 5 days about 50 days (Only) (41Wh, 3 cell) (Tablet mode) Main battery pack about 3 days about 15 days (Only) (41Wh, 3 cell) (Laptop mode) Main battery pack about 5 days about 25 days (41Wh, 3 cell)
  • Page 61: Memory Media

    Memory media The computer is equipped with two memory media slots that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the memory media slot.
  • Page 62 The SD memory card logo is ( The SDHC memory card logo is ( The SDXC memory card logo is ( The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 128GB.
  • Page 63 For more details on using memory cards, see manuals accompanying the cards. About the write-protect feature Memory media cards have a write-protect function. SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data.
  • Page 64 Press the memory media gently until it clicks into place. Figure 4-5 Inserting memory media (laptop mode) Figure 4-6 Inserting memory media (tablet mode) 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.
  • Page 65: External Display

    If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode.
  • Page 66 Figure 4-7 Connecting the HDMI port on the computer Figure 4-8 Connecting the HDMI port on the keyboard dock 1. HDMI port 2. HDMI cable (Type A connector) Product appearance depends on the model you purchased. Please do not plug/unplug an HDMI device under the following conditions: The system is starting up.
  • Page 67 4. Click the Set Default button. 5. Click OK to close the Sound dialog. Settings for display video on HDMI To view video on the HDMI display device, be sure to configure the following settings otherwise you may find that nothing is displayed. Be sure to use the function key to select the display device before starting to play video.
  • Page 68: Optional Toshiba Accessories

    For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...
  • Page 69 Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below.
  • Page 70 If you are running some applications (for example a 3D application or video playback), you may see some disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.
  • Page 71: Chapter 5 Utilities And Advanced Usage

    README.TXT file (if applicable). TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier.
  • Page 72 TOSHIBA Display TOSHIBA Display Utility includes Desktop Text Utility Size utility, Split Screen utility or Resolution+ settings. Desktop Text Size allows you to make the text size bigger or smaller on the desktop according to your usage and favorite. You can...
  • Page 73 TOSHIBA Setup TOSHIBA Setup Utility is a BIOS setup utility that Utility provides you a menu-based user interface so that you can easily view and change BIOS settings. TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption.
  • Page 74 TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...
  • Page 75 To change the settings, click Desktop Assist -> Media & Entertainment -> Audio Enhancement on the desktop. TOSHIBA TruCapture This software is a camera application with special features to take improved snapshots of whiteboards, printed materials, notebooks, etc. To access it, click the TruCapture icon on the Start screen.
  • Page 76: Special Features

    TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use.
  • Page 77 Low battery When battery power is exhausted to the point automatic Hibernation that computer operation cannot be continued, the system automatically enters Hibernation Mode Mode and shuts itself down. This can be specified in the Power Options. Sleep Mode If you have to interrupt your work, you can use this feature to allow you to turn off power to the computer without exiting from your software.
  • Page 78: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items on the desktop: Desktop Assist ->...
  • Page 79 Please refer to TOSHIBA Setup Utility section for further information. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 80: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop Assist -> Tools & Utilities -> System Settings on the desktop. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 81: Usb Charge

    After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes. USB Charge Your computer can supply USB Bus power (DC5V) to the USB port. The port with the icon ( ) supports the following feature: USB Sleep and Charge...
  • Page 82 When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply may be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function may not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it.
  • Page 83: Toshiba Media Player By Smedio Truelink

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use TOSHIBA Media Player by sMedio TrueLink+ is a multimedia player which can be used to play back video, music and photo.
  • Page 84 Playback of video/music/slideshow can be controlled using the media buttons on the preview window which is invoked when the mouse cursor is moved over the TOSHIBA Media Player icon on the Windows Taskbar. Video/Slideshow playback can only be controlled when the application is in the foreground.
  • Page 85: Toshiba Pc Health Monitor

    TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click Help of the Settings charm. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a...
  • Page 86: Toshiba Setup Utility

    Follow the instructions displayed on screen in the message. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.
  • Page 87: Using The Hard Disk Drive (Hdd) Protection

    Changes -> Yes. The computer will restart immediately. Navigating the utility TOSHIBA Setup Utility can be navigated through the touch screen. Some buttons on the computer are also designated to execute the corresponding key function on the keyboard dock. Details are described as...
  • Page 88 There are the following conditions for HDD Protection icon. Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. TOSHIBA HDD Protection is disabled. Detection Level There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order.
  • Page 89: System Recovery

    Different detection levels can be set depending on whether the computer is used as handheld or mobile usages, or whether it is used in a stable environment such as on a table in the workplace or at home. By setting different detection levels for the computer depending on whether it runs with the AC power (desktop) or with batteries (handheld or mobile usage), the detection level automatically switches according to the power...
  • Page 90 Restoring the pre-installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator.
  • Page 91 To perform this restoration, follow the steps below: Make sure that both TOSHIBA Keyboard Dock and the AC adaptor are connected during the restoring process. When you reinstall the Windows operating system, the Hard Disk will be reformatted and all data will be lost.
  • Page 92 Hard Disk Drive, you may find that it becomes impossible to setup your computer. Make sure that both TOSHIBA Keyboard Dock and the AC adaptor are connected during the restoring process. When you reinstall the Windows operating system, the Hard Disk may be reformatted and all data may be lost.
  • Page 93 Click Update and recovery under PC settings and then click Recovery. Click Get started under Remove everything and reinstall Windows. Follow the on screen instructions to finish the recovery. User's Manual 5-23...
  • Page 94: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 95 Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 96 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 97: Hardware And System Checklist

    Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator.
  • Page 98 If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 99 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 100 (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration.
  • Page 101 - if so remove it and try to start Drive the computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive may be...
  • Page 102 If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 103 Panel -> Hardware and Sound -> Mouse on the sensitive enough. desktop. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance the system might be busy - Try...
  • Page 104 If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 105 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 106 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 107 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Wireless LAN Problem Procedure Cannot access...
  • Page 108: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 109: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 331 (w) x 215.0 (d) x 10.99 (h) millimeters (tablet mode) Approximately 331 (w) x 249 (d) x 19.9 (h) millimeters (laptop mode)
  • Page 110: Ac Power Cord And Connectors

    Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used.
  • Page 111: Information For Wireless Devices

    For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A.
  • Page 112 If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com , if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm...
  • Page 113 TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 114 Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 115 Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
  • Page 116 Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 117 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 118 The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 119 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 120 (1) (2) (3) 2.4 : This equipment uses a frequency of 2.4 GHz. FH : This equipment uses FH-SS modulation. 1 : The interference range of this equipment is less than 10m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.
  • Page 121: Legal Footnotes

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of March 2014 Austria...
  • Page 122 (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration.
  • Page 123 Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 124: Glossary

    Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode.
  • Page 125 Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW: Digital Versatile Disc-rewritable DVD+R DL: Digital Versatile Disc Recordable Double Layer...
  • Page 126 PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read Only Memory RTC: Real Time Clock S/P DIF: Sony/philips Digital Interface Format Secure Digital SDHC: Secure Digital High Capacity SDXC:...
  • Page 127: Index

    Index AC adaptor additional 4-19 Equipment checklist 2-1 connecting 2-6 DC IN 19V jack 3-6, 3-7 External monitor problems 6-14 Battery extending life 4-11 Graphics Processing Unit monitoring capacity 4-10 3-11 save mode 5-6 Battery indicator Hard disk drive Bluetooth 7-6 automatic power off 5-6 HDMI out port 3-5, 3-8 Cleaning the computer 1-16...
  • Page 128 Sound system Sleep Mode 2-12 problems 6-13 turning off 2-11 turning on 2-8 Problems AC power 6-5 TOSHIBA Desktop Assist 5-1 Analyzing the problem 6-2 Battery 6-6 Touch Screen Dual Pointing device 6-9 External monitor 6-13 Hardware and system checklist 6-4...
  • Page 129 Web Camera 3-3 Wireless communication 7-4 User's Manual Index-3...

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