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ABB NETA-21 Setup Instructions
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ABB NETA-21 Setup Instructions

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ABB INDUSTRIAL DRIVES
Digital services for NETA-21
Set-up instructions

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Summary of Contents for ABB NETA-21

  • Page 1 — ABB INDUSTRIAL DRIVES Digital services for NETA-21 Set-up instructions...
  • Page 2 RMDE-01 reliability monitoring device Product manual 3AXD50000199686 ABB Ability(TM) digital services for drives - Cloud cybersecurity 9AKK106930A8297 *Available inside Remote Condition Monitoring tool You can find manuals and other product documents in PDF format on the Internet. See section Document library on the Internet on the inside of the back cover.

  • Page 3: Table Of Contents

    Digital services for NETA-21 Set-up instructions Table of contents 1. Introduction to the manual 4. Quick start-up guide 5. Installation of NETA-21 and environmental sensor 6. Network and drive connectivity configuration 7. Digital services portal package installation and use  2020 ABB. All Rights Reserved.
  • Page 5 Contents of this chapter ..........23 Connecting a local PC to NETA-21 operating as a DHCP server ....24...
  • Page 6 Using ABB Ability cloud with NETA-21 ........
  • Page 7 Connected fieldbus adapter module is also used by PC tool ..... 62 PC tool requires DDCS CH3 but used by NETA-21 ......62 Network error codes and their resolutions .

  • Page 9: Introduction To The Manual 9

    ACS800 / ACS880 and other various ABB drives for connecting NETA-21 to Ability cloud. Target audience This manual is intended for users who are involved in the set up of the NETA-21 for remote monitoring of ABB drives. Prerequisites The user is expected to have basic knowledge of NETA-21 and ABB drives.

  • Page 10: Safety Instructions

    10 Introduction to the manual Safety instructions Use of warnings  Warnings tell you about conditions which can cause injury or death, or damage to the equipment. They also tell you how to prevent the danger. The manual uses these warning symbols: WARNING! Only qualified electricians can do the work described in this document.

  • Page 11: Quick Start-Up Guide

    NETA-21. • Quick start-up guide contains the basic start-up sequence of NETA-21. • First access to the NETA-21 User interface and Firmware update contains instructions to access NETA-21 and update it. • Installation of NETA-21 and environmental sensor contains instructions to install NETA-21 and environmental sensor.

  • Page 12: Terms And Abbreviations

    NETA-21. User account A user name that in combination with a password can be used to access the NETA-21 web user interface or some other services of the NETA-21. Web UI Web-based user interface of the NETA-21 Abbreviations ...

  • Page 13: Cybersecurity Disclaimer

    ABB and its affiliates are not liable for damages and/or losses related to such security breaches, any unauthorized access, interference, intrusion, leakage and/or theft of data or information.
  • Page 14 14 Introduction to the manual...

  • Page 15: Overview

    • ABB Ability™ Condition Based Maintenance Note: For users who do not want to use cloud services, it is recommended to use ABB Ability™ Condition Monitoring for drives On-premises tool. ABB Ability™ Condition Monitoring drives On-premises is a simplified version of ABB Ability™ Condition...
  • Page 16 16 Overview Monitoring for drives. For more information, see Ability™ Condition Monitoring for drives On-premises User’s manual ( 3AXD50000451524 [English]).

  • Page 17: Preparation For Installation

    Preparation for installation Contents of this chapter This chapter describes the required preparations that should be done before you install a NETA-21 unit. List of required materials Make sure that you have the necessary equipment and materials for the commissioning.

  • Page 18: Software And Network Requirements

    2. Proxy details are available, if necessary. 3. Fixed IP address details are available, if necessary. 4. Drive and NETA-21 serial numbers are available. Record the serial numbers for future purpose. 5. Network requirement data sheet is filled. For the network requirement data sheet, see Network Requirement Data Sheet.

  • Page 19: Drive Specific Requirements

    3. NDBU-95C Branching unit for multi drive setups Note: Use CH3 channel for connecting NETA-21 to the drive. To connect ACS880/DCS880 drives: 1. Fieldbus adapter module to connect ACS880 to NETA-21 via an Ethernet cable. For supported fieldbus modules, see section Supported fieldbus adapter modules...

  • Page 20: To Connect Mv Drives Acs580Mv And Acs6080

    PEC3 generation control unit. Old generation control units, such as PEC 2 needs to be upgraded to PEC3. To connect DCS800 SDCS-COM-8 communication module. Note: Use CH3 channel for connecting NETA-21 to the drive. Supported fieldbus adapter modules  The NETA-21 supports below fieldbus adapter modules: •...

  • Page 21: Quick Start-Up Guide

    Quick start-up guide 21 Quick start-up guide Contents of this chapter The chapter contains the basic start-up sequence of the NETA-21. List of required materials For the list of required materials, see chapter Preparation for installation on page 17. Safety instructions WARNING! Only qualified electricians can do the work described in this document.

  • Page 22: Neta-21 Start-Up

    40. Connect the Ethernet cables (optical fiber cables for Installation of NETA-21 on page 29. NEXA-21) to the drive. Power on and log on to NETA-21 by using a local Ethernet Logging on to NETA-21 on page cable. on page Updating NETA-21 time Make sure that it has the latest firmware version.

  • Page 23: First Access To The Neta-21 User Interface And Firmware Update

    Firmware update Contents of this chapter This chapter contains the instructions to use the NETA-21 user interface, and to update the NETA-21 firmware to the latest version. It is recommended by ABB to update the firmware before you install NETA-21.

  • Page 24: Connecting A Local Pc To Neta-21 Operating As A Dhcp Server

    Connecting a local PC to NETA-21 operating as a DHCP server This section describes how to access the user interface by using NETA-21 that operates as a DHCP server in the Ethernet 1 network (PC ETH 1 terminal), between the locally connected PC and NETA-21.

  • Page 25: Logging On To Neta-21

    Logging on to NETA-21 1. With the web browser of your PC, navigate to https://192.168.230.1. 2. When you log on to NETA-21 for the first time, use the default user name/password: Enter “admin” in the Username and Password fields 3. Change the admin user password during the first login.

  • Page 26: Updating Neta-21 Time

    26 First access to the NETA-21 User interface and Firmware update 3. After the first log on, the NETA-21 license is shown. Click Close to exit the license Updating NETA-21 time Clock battery maintains the time in NETA-21, but adjustment is needed if the NETA-21 is kept idle (without power and online connection) for a longer duration.

  • Page 27: Updating Neta-21 Firmware

    You can see the installed firmware version in the About tab. Only use the latest firmware version. To download the latest firmware version, go to one of these links: Note: You need to login to ABB library to view complete system restore images and IPS packages in search results. NETA-21 Full system restore image...
  • Page 28 5. Log on to NETA-21. If required, use the button activated DHCP server mode. If the PC was connected to the ETH1 port of NETA-21 by using the button activated DHCP server mode, perform step no. 4 in the section...

  • Page 29: Installation Of Neta-21 And Environmental Sensor

    For detailed instructions on how to install NETA-21, refer to NETA-21 User’s manual (3AUA0000096939 [EN]). Notes: • Do not connect a PC tool directly to the drive if NETA-21 is connected. • Disconnect NETA-21 if the drive requires a direct PC tool connection or maintenance operation. •...

  • Page 30: Installation Of The Environmental Sensor

     1. Connect the environmental sensor to the USB port on the NEXA-21 module Either connect the environmental sensor before you start NETA-21 or start NETA-21 again after the environmental sensor is connected. 2. Make sure that the sensor communicates with NETA-21...
  • Page 31 Installation of NETA-21 and environmental sensor 31 If the sensor communicates with NETA-21 correctly, the blue LED of the sensor will continuously light up and slowly fade away. For more information, see section Verifying that NETA-21 communicates with Yocto Meteo environmental sensor page 47.
  • Page 32 32 Installation of NETA-21 and environmental sensor 3. Recommended locations for NETA-21 and the environmental sensor Install the environmental sensor near the air inlet of the drive cabinet. For example, on multidrives the sensor is placed on the air inlet of one of the parallel connected modules.

  • Page 33: Network And Drive Connectivity Configuration

    DDCS devices. WARNING! Do not monitor a drive both NETA-21 and PC-tool simultaneously. An error message will be displayed if you try to monitor drive both NETA-21 and PC-tool simultaneously. For more information, see sections...

  • Page 34: Overview

    34 Network and drive connectivity configuration Overview The below diagram shows an overview on how the drives are connected to the ABB Ability cloud. Note: Currently the ACS-AP-x control panel must be removed when NETA-21 is connected to the panel bus. You can connect NETA-21 to an ACS880 drive using Ethernet...

  • Page 35: Configuring Connectivity Via Customer Lan Network

    Obtain addresses automatically – Disables the IP address, Subnet Mask and Default gateway boxes - This is the default setting. In this mode, NETA-21 tries to retrieve its IP address from the DHCP server. Use this mode if NETA-21 is installed in customer LAN network without a fixed IP address.

  • Page 36: Configure Proxy Settings

    36 Network and drive connectivity configuration Configure proxy settings Configure the proxy details in Proxy settings if the customer network has a proxy server for the Internet connection. The proxy server IP address and port number are required. If the customer network requires proxy authentication, the proxy credentials are required for the same.

  • Page 37: Configuring Ddcs Drives (Acs800/Dcs 800/Acsx000)

    Multiple control unit  For a multi-drive setup, ABB recommends to use a star network topology. It is also mandatory to have a unique node ID for each drive. Star network avoids monitoring data loss even if one of the drives shut down. To make sure that the detected drives are kept connected, perform a power recycle of NETA-21 after all of the devices are connected.
  • Page 38 3. ABB does not recommend to enable Modbus/TCP GW mode when you connect NETA-21 to cloud. The Modbus/TCP GW mode impacts the quality of the data which is collected with monitor logging (every one second) and send to cloud. In special...

  • Page 39: Enabling Data Logger For Ddcs Connected Drives

    This changes the datalogger modes of all connected drives to "keep continuously running" without need to manually configure each datalogger in the web UI of NETA-21. Verify the connection speed and the network topology. Keep Ethernet GW (external PC tool access via local Ethernet) disabled.

  • Page 40: Configuring Ethernet Drives (Acx580/Acs880/Acs580Mv/Acs6080)

    • The IP addresses in the figures are an example configuration. 3. When the changes are done, configure the Ethernet1 settings in NETA-21 as follows: The network interface page is in Settings  Network interfaces  Ethernet 1 4. Select the Use the following addresses: radio button, and then enter an IP address in the same subnet.
  • Page 41 Add button and enter the IP address. 8. Click Create device. Note: When you configure multiple devices in the same NETA-21, make sure that you use a different subnet for the Ethernet network that is used for ACS880 drives and the cellular router connection.

  • Page 42: Connecting Multiple Acs880 Devices To Neta -21

    4. When the new node ID is changed, connect to NETA-21 via a PNL port. To make sure that the drive is detected by NETA-21, refresh the panel bus devices, by clicking the refresh button on Settings  Device interfaces  Panel bus To connect multiple ACS880 with a panel bus configuration, configure them in a daisy chain configuration and configure all the drives to have unique node IDs.

  • Page 43: Digital Services Portal Package Installation And Use

    WARNING! Make sure that you install both CM (Condition Monitoring) ips package and USB sensor Yocto-Meteo IPS package (yome.ips). NETA-21 does not send data to the Ability portal. You must install an IPS package for CM (Condition Monitoring) services on the NETA-21. For example, rcminst.ips, or cn-cm.ips for installations in China.

  • Page 44: Verifying Ips Package Installation

    44 Digital services portal package installation and use Preconditions: Make sure that: • The latest NETA-21 firmware is installed. • Possible on-site proxy settings are set. For more information, see section Configure proxy settings on page 36. • rcminst.ips package is available on PC To Install the IPS package: 1.
  • Page 45 Network error codes and their resolutions on page 63. If the problem persists, contact your local ABB representative. Take an export of the event list (with the Export button on the toolbar) to provide more detail. 3. After installation, run parameter logging interval templates to make sure that parameter history logging is configured automatically for all connected drives that have available templates.
  • Page 46 46 Digital services portal package installation and use Short-term logging history opens on the right side panel when you click the icon:...

  • Page 47: Verifying That Neta-21 Communicates With Yocto Meteo Environmental Sensor

    Digital services portal package installation and use 47 Verifying that NETA-21 communicates with Yocto Meteo environmental sensor 1. Install the environmental sensor handling package to NETA-21 Download the latest install package from library. If prompted, use ABB credentials and login to ABB library.

  • Page 48: Verifying That Neta-21 Communicates With Ability Cloud And The Portal

    Verifying that NETA-21 communicates with Ability Cloud and the Portal To verify that the NETA-21 communicates with Ability cloud and the CMD portal successfully: 1. After you install the IPS package, make sure that the Portal status display is visible in the NETA-21 Home page (My front page).

  • Page 49: Configure Neta In Cmd

    You need to configure NETA in CMD gateway settings admin page to enable NETA send the data to cloud successfully. To configure 1. Navigate to CMD portal → gateway settings admin page → Search for NETA-21 and enter the NETA-21 serial number. For more information, see Gateway administration in condition Administrator guide (3AXD50000534890[English]).
  • Page 50 It can take a maximum of three hours to appear the data in the CMD portal. • The customer access is set up by the Follow the Sun Remote IT Support team. 11. If any issues occur, refresh NETA-21 and check again. For further assistance, refer to troubleshooting step 6 in Installation troubleshooting (optional)

  • Page 51: Using Abb Ability Cloud With Neta-21

    Digital services portal package installation and use 51 Using ABB Ability cloud with NETA-21 Contact your local ABB representative for a service agreement or a trial version to use ABB Ability services. For user access to portals and online support of the existing agreed pilots and contracts, contact Global Remote Services support at CH-Drive.Remote.Support@abb.com.

  • Page 52: 52 Digital Services Portal Package Installation And Use

    52 Digital services portal package installation and use The condition monitoring portal shows an overall condition of the monitored equipment, reports about the condition of the drives and allows to define email alerts. Note: You need to log on to your Microsoft Office365 email account to view the SharePoint content.

  • Page 53: Configuring A Cellular Modem

    Contents of this chapter This chapter is a guide for a quick installation of a third-party cellular modem and also provides information on the average data that NETA-21 downloads. If you encounter problems while following this guide, refer to the modem manufacturer’s manual.

  • Page 54: Quick Installation Guide

    5. Insert a SIM card while the modem is not powered. 6. Set the modem power to ON, and test the connectivity by using a PC. 7. Configure NETA-21 to be accessible to the modem network, so that NETA-21 can successfully send data to the digital services.

  • Page 55: Collected Data

    Configuring a cellular modem 55 Collected data  The below table shows an average amount of data collected by NETA-21. This can be used to estimate the mobile data required and select the SIM card data plan accordingly. Type of data...
  • Page 56 56 Configuring a cellular modem...

  • Page 57: Installation Troubleshooting (Optional)

     • Issue when connecting locally to NETA-21 web UI. • NETA-21 is not sending parameter history logging to digital services portal. • Warnings or faults show up on Tool settings/Events tab after installation. • The digital services portal user account import or creation has failed during IPS package installation.

  • Page 58: Issue When Connecting Locally To The Neta-21 Web Ui

    58 Installation troubleshooting (optional) Issue when connecting locally to the NETA-21 web UI CAUSE: The DHCP server is not activated or the PC not requesting an IP address. SOLUTION: • Disconnect and reconnect the Ethernet cable at the PC. •...

  • Page 59: Neta-21 Does Not Send Parameter History Logging To The Digital Services

    Make sure that there are no blank parameters configured in the logging. • If the problem persists and NETA-21 was upgraded from a previous firmware version, do a full system re-installation by using the RESTORE.N21 file and the IPS packages.

  • Page 60: The Rsp User Account Import Failed During Ips Package Installation

    60 Installation troubleshooting (optional) The RSP user account import failed during IPS package installation CAUSE: Part of the digital services installation (IPS) package failed. SOLUTION: In the Settings  Tool settings  Factory tools tab • Verify that the check box "Enable factory login (factory support account)” is selected. •...

  • Page 61: Ddcs Devices Are Not Detected

    Installation troubleshooting (optional) 61 DDCS devices are not detected CAUSE: The device scan has not occurred. SOLUTION: • Go to Settings  Device interfaces  DDCS  Rescan devices If this still does not scan devices, click on the Settings  Device interfaces  DDCS  Restore defaults.

  • Page 62: Connected Fieldbus Adapter Module Is Also Used By Pc Tool

    In NETA-21, use PC tool friendly mode (Device interfaces  Ethernet  Settings). In this mode, when CMD is active and if NETA-21 detects a PC tool at the same time, NETA-21 stops sending data to CMD and gives preference to PC tool monitoring.

  • Page 63: Network Error Codes And Their Resolutions

    DDCS/UP configuration is available from DriveWindow version 2.4 or later. Notes: • During this mode, NETA-21 stops sending data to the cloud. Hence, if NETA-21 is set to PC tool Ethernet Gateway mode for more than one hour, it can affect the condition monitoring diagnostics quality.
  • Page 64 401 Unauthorized • Proxy error 1. Make sure that NETA-21 webUI shows current date/time (using UTC • NETA-21 time is not up to date. timezone). If necessary, set correct date/time or enable NTP (Network Time Protocol), if the accessed networks allows to access date/time from pool.ntp.org servers.
  • Page 65 Contact digital services administrator. If Unavailable server is up and not resolved, Make sure that the customers Proxy configu- ration is correct in NETA-21 and firewall is not blocking the communication. 504 Gateway Same as above 1 and 2 (502 bad gate-...
  • Page 66 RFCs, but is used by Microsoft HTTP proxies to signal a network read timeout behind the proxy to a client (NETA-21) in front of the proxy. 599 Network connect This status code is not specified in any...
  • Page 67 Product and service inquiries Address any inquiries about the product to your local ABB representative, quoting the type designation and serial number of the unit in question. A listing of ABB sales, support and service contacts can be found by navigating to abb.com/searchchannels.
  • Page 68 © Copyright 2020 ABB. All rights reserved. Specifications subject to change without notice.

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