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Samsung WW9 T Series User Manual
Samsung WW9 T Series User Manual

Samsung WW9 T Series User Manual

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Washing Machine
User manual
WW9*T******/WW8*T******/WW7*T******
U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN(
+ 7.5
).indd 1
2020/9/29 13:02:23

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Summary of Contents for Samsung WW9 T Series

  • Page 1 Washing Machine User manual WW9*T******/WW8*T******/WW7*T****** U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN( + 7.5 ).indd 1 2020/9/29 13:02:23...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Environment Before you start Initial setup Laundry guidelines Detergent drawer guidelines...
  • Page 3 Maintenance Drum clean+ Emergency drain Cleaning Defrosting your washing machine Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Spare parts guarantee Specification sheet English 3 U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN( + 7.5 ).indd 3 2020/9/29 13:02:23...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Page 6: Critical Installation Warnings

    Safety information 9. This appliance is intended to be used in household only and it is not intended to be used such as: ‒ staff kitchen areas in shops, offices and other working environments; ‒ farm houses; ‒ by clients in hotels, motels and other residential type environments; ‒...
  • Page 7: Installation Cautions

    Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.
  • Page 8: Critical Usage Warnings

    Safety information Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power cord immediately and contact your nearest service centre.
  • Page 9: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 Also, do not allow children to play around the washing machine or touch the door glass. • This may result in burns. Do not insert your hand into the detergent drawer. • This may result in injury as your hand may be caught by the detergent input device. Remove the liquid detergent guide (applicable models only) when using powdered detergent.
  • Page 12: Critical Cleaning Warnings

    Safety information Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. • This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close it. • Failure to do so may result in injury.
  • Page 13: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Manual dispenser 02 Release lever...
  • Page 14 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide (applicable models only) Accessories (not supplied) Bracket-Stacking kit Bracket-Stacking kit (Part # SKK-DF) (Part # SK-DH) WW7*T4*****, WW**T4*****, WW**T5*****, WW1*T******, WW8GT6*****, WW8*T6*6***, WW8*T6*****, WW8*T7*****, WW9*T6*****, WW8*T7*6***, WW**T8*****, WW**T9*****, WW9*T7***** Models only WW9*T6*6*** Models only...
  • Page 15: Installation Requirements

    Drain • Improperly connected grounding conductors Samsung recommends a standpipe 60-90 cm high. may cause electric shock. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 16 Installation Flooring Alcove installation For best performance, the washing machine must Minimum clearance for stable operation: be installed on a solid floor. Wood floors may need Sides 25 mm to be reinforced to minimise vibration and/or 25 mm unbalanced loads. Carpeting and soft tile surfaces Rear 50 mm do not resist vibration well and may cause the...
  • Page 17: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) • Away from a heat source NOTE • To prevent excessive vibration while operating the washing machine, consider stability before anything...
  • Page 18 Installation 1. Locate the shipping bolts (marked with circle in the figure) on the rear side of the washing machine. CAUTION Do not remove the screw (A) that fixes the hose clip. 2. Using the supplied spanner, loosen all the shipping bolts by turning them anticlockwise.
  • Page 19 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). English 19 U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN( + 7.5 ).indd 19 2020/9/29 13:02:28...
  • Page 20 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 21 If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
  • Page 22 Installation Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2. Use a Phillips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).
  • Page 23 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
  • Page 24 Installation Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine. English U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN( + 7.5...
  • Page 25 STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
  • Page 26: Environment

    Installation In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it.
  • Page 27: Before You Start

    Before you start Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. • Initial setup will not repeat after you’ve completed it. • The initial setup includes language selection, calibration, and a brief tutorial.
  • Page 28: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. • Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen items, curtains, and silk items.
  • Page 29 STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 36. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
  • Page 30 Before you start Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.
  • Page 31: Detergent Drawer Guidelines

    Detergent drawer guidelines The manual dispenser models provide a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. Prewash compartment: Apply prewash detergent. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 32 Before you start 3. Apply fabric softener to the softener compartment. Do not exceed the max line. 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION • Do not apply powder detergent to the liquid detergent container.
  • Page 33 To use liquid detergent manually (applicable models only) First insert the provided liquid detergent container in main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). English 33 U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN( + 7.5 ).indd 33 2020/9/29 13:02:38...
  • Page 34: Operations

    Operations Control panel E Cotton Optimal energy efficiency Tap to turn the washing machine on or off. • If you do not manipulate the control panel for 10 minutes after the washing machine is turned on, the washing machine automatically turns off. • The washing machine automatically turns off when the cycle completes.
  • Page 35: Operating A Cycle

    Icon descriptions Wi-Fi • This icon indicates that the washing machine is connected to Wi-Fi. • This icon indicates that Smart Control is on. Smart Control • For more information on Smart Control, see page 44. • This icon indicates the door is locked and cannot be opened. Door Lock • The door locks automatically during a cycle and this indicator turns on.
  • Page 36: Cycle Overview

    Operations Cycle overview Cycle Description Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the Cotton load. • For cleaning lightly soiled cotton items at a nominal temperature of 20 °C.
  • Page 37 Cycle Description Max load (kg) • For outdoor clothes, skiwear, and sportswear that Outdoor are made of functional materials such as spandex, stretch, and microfibre. • For shirts, blouses that are made of cotton, synthetic Shirts fiber. Towels • For bath towels, washcloths, and mats. • Cotton and linen fabric which have been in direct contact with the skin, e.g.
  • Page 38 Operations Cycle Description Max load (kg) • Featuring additional rinses and reduced spinning to Colours ensure that the laundry is washed gently and rinsed thoroughly. • For fabrics that are made of polyester(diolen, trevira), Synthetics polyamide (perlon, nylon), or the like. • For sheer fabrics, bras, lingerie (silk), and other Delicates handwash-only fabrics.
  • Page 39: Additional Functions

    Additional functions Using Additional Functions 1. Tap 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap • If the selected function is not supported, the "This function is currently not supported"...
  • Page 40 Operations My Cycles Add or remove cycles to create a personal cycle list. 1. Tap 2. Turn the Navigation dial to select My Cycles, and then tap You can only edit a cycle to create a personal cycle when the washing machine is not operating. 3.
  • Page 41: System Functions

    System functions Using System Functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system function, and then tap 3. Tap to change the selected function’s settings or start the function. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap AI Pattern This function saves frequently used cycles and settings.
  • Page 42 Operations Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap 3. Tap to select On or Off. The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's Wi-Fi turns on automatically when you turn on the washing machine for the first time.
  • Page 43: Special Features

    Special features AddWash (applicable models only) To add laundry after the wash starts, use the AddWash door. 1. Tap and hold to stop the wash cycle. 2. Press the upper area of the AddWash door to unlock the door. The door will move inward slightly when you press it and then open.
  • Page 44 Operations • When the AddWash door closes, the door seals up and no water can leak. However, you may encounter what appears to be water leak around the door - some residual water remaining around the AddWash door may form water drops. This is normal. • Neither the main door nor the AddWash door can be opened when the water temperature is over 50 °C.
  • Page 45 Stay Connect Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a cycle. Your washing machine stays connected to the app so you can send additional instructions, whether you are at home or away. 1.
  • Page 46: Smartthings

    You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1.
  • Page 47: Open Source Announcement

    (Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;...
  • Page 48: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum clean+ Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1.
  • Page 49: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.
  • Page 50: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. AddWash door 1. Open the AddWash door. 2. Use a wet cloth to clean the AddWash door. Do not use cleaning agents.
  • Page 51 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine.
  • Page 52 Maintenance Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
  • Page 53 Detergent drawer 1. While holding down the release lever inside the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush. 4. Reinsert the liquid detergent container to the drawer.
  • Page 54: Defrosting Your Washing Machine

    Maintenance Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3.
  • Page 55: Troubleshooting

    Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions.
  • Page 56 Troubleshooting Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. • Make sure the washing machine is not in contact with any other object.
  • Page 57 Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Non-HE detergent is not recommended. Cannot add additional • Make sure the remaining amount of detergent and fabric softener is not detergent.
  • Page 58 Troubleshooting Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. Leaks water.
  • Page 59: Information Codes

    Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the Check drainage connection type.
  • Page 60 Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
  • Page 61 The Add Door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 61 U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN( + 7.5...
  • Page 62: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label directions to maximise garment life and reduce laundry problems.
  • Page 63: Spare Parts Guarantee

    Spare parts guarantee We guarantee that the following spare parts will be available to professional repairers and end-users for a minimum period of 10 years after placing the last unit of the model on the market. • Door, door hinges and seals, other seals, door locking assembly, and plastic peripherals such as detergent dispensers.
  • Page 64 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 (Other) www.samsung.com/au/support NEW ZEALAND 0800 726 786 (All Product) www.samsung.com/nz/support DC68-04220A-01 U-PJT_WASHER-MD_SimpleUX_DC68-04220A-01_AU_EN( + 7.5 ).indd 64 2020/9/29 13:02:51...

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