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Bosch WAU28Q9SIN User Manual And Installation Instructions

Bosch WAU28Q9SIN User Manual And Installation Instructions

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Washing machine
WAU28Q9SIN
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAU28Q9SIN

  • Page 1 Washing machine WAU28Q9SIN [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   42 14.1 Activating the childproof lock ......... 42 14.2 Deactivating the childproof lock ......... 43 15 Basic settings......   44 15.1 Overview of the basic set- tings........ 44 15.2 Changing the basic set- tings........ 44 16 Cleaning and servicing ....    45 16.1 Tips on appliance care... 45 16.2 Cleaning the drum.... 45 16.3 Cleaning the detergent...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Active oxygen can cause eyes to water and irritate the mucosa. ▶ Do not open the appliance door using the emergency release if a programme is running with active oxygen. ▶...
  • Page 10 en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
  • Page 11: Preventing Material Damage

    Preventing material damage en If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Make sure that the water pressure ▶ in the water supply system is min. Follow these instructions to avoid ma- Preventing material damage 100 kPa (1 bar) and max.
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Reduce the washing temperature for Environmental protection and saving energy 3 Environmental protec- lightly and normally soiled laundry. tion and saving energy a At low temperatures, the appliance consumes less energy. For light to Environmental protection and saving energy normal soiling, lower temperatures 3.1 Disposing of packaging than indicated on the care label...
  • Page 13: Energy Saving Mode

    Installation and connection en ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
  • Page 14: Contents Of Package

    en Installation and connection 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
  • Page 15: Removing The Transit Bolts

    Installation and connection en ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 16: Connecting The Appliance

    en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 17: Aligning The Appliance

    Installation and connection en Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow.
  • Page 18: Connecting The Appliance To The Electricity Supply

    en Installation and connection Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 40 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
  • Page 21 Familiarising yourself with your appliance en Do not press on the display using ▶ pointed or sharp objects.
  • Page 22: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 24: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme.
  • Page 25 Buttons en Button Selection Description (Settings) Basic settings Change the basic settings for the ap- pliance. (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate ¡ Activate Activate or deactivate up to three ad- ditional rinse cycles. ¡...
  • Page 26 en Programmes ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ – ⁠ Speed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en – Speed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes – Speed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – – – – – – – – – – – – – – – Speed Max. spin speed 1400 1400 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes – – – – – – Speed Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – – – – – – – Speed Max. spin speed – (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes – Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en – ⁠ – ⁠ ⁠ – – ⁠ Speed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WMZPW20W raised height so that it can be easily loaded and...
  • Page 35: Laundry

    Laundry en Pull out the detergent drawer. Push in the detergent drawer. Pour approx. 1 litre of tap water Press (Start/Pause) to start the into compartment II. programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance.
  • Page 36: Sorting Laundry

    en Laundry – Tie cloth belts and apron strings – Type of fabric and fibre type together or use a mesh laundry – Whites – Colours – Remove curtain hooks and lead Wash new coloured items strips or use a mesh laundry separately the first time you wash them.
  • Page 37: Care Symbols On The Care Labels

    Detergents and care products en 11.5 Care symbols on the care labels The symbols indicate the recommended programme and the numbers in the symbols indicate the maximum recommended washing temperature. Symbol Washing process Recommended pro- gramme ⁠ ⁠ ⁠ Normal Cottons ⁠ ⁠...
  • Page 38: Detergent Dosage

    en Detergents and care products Detergent Fabrics Pro- Temperature gramme Detergent for col- Coloured fabrics Easy-Care From cold up to ours/delicates without made from easy-care 60 °C optical brighteners fabrics or synthetic materials Detergent for delic- Delicate fine textiles, Delicates/ From cold up to ates silk or viscose Silk...
  • Page 39: Basic Operation

    Basic operation en 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Depending on the programme and 13.1 Switching on the appli- programme progress, you can adjust ance or activate/deactivate the settings. Note: Overview of all programme set- Press ▶ tings: Requirement: A programme has been set.
  • Page 40: Using A Measuring Aid For Liquid Detergent

    en Basic operation Open the door. Press down on the insert and re- move the detergent drawer. Ensure that the drum is empty. Insert the measuring aid. Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door.
  • Page 41: Adding Detergent And Care Product

    Basic operation en Slide the measuring aid forwards. Pour in detergent. → "Detergent drawer", Page 20 If required, add the care product. Push in the detergent drawer. 13.9 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
  • Page 42: Cancelling The Pro- Gramme

    en Childproof lock 13.11 Cancelling the pro- 13.13 Switching off the appli- gramme ance Once the programme has started, Press you can cancel it at any time. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
  • Page 43: Deactivating The Childproof Lock

    Childproof lock en a The childproof lock remains active even after the appliance has been switched off. 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold ⁠ 3s for approx. ▶ 3 seconds.
  • Page 44: Basic Settings

    en Basic settings Basic settings 15 Basic settings You can configure the appliance to meet your needs. Basic settings 15.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet)
  • Page 45: Cleaning And Servicing

    Cleaning and servicing en Leave the appliance to dry after ▶ Cleaning and servicing 16 Cleaning and servi- every operation with the door open, and leave the detergent cing drawer to dry. To keep your appliance working effi- Cleaning and servicing Run the ⁠...
  • Page 46: Descaling

    en Cleaning and servicing Clean the detergent drawer and in- 16.4 Descaling sert with water and a brush, and If you add detergent correctly, you do then dry them. not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
  • Page 47 Cleaning and servicing en Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 48 en Cleaning and servicing Insert the pump cap and screw it Cleaning the drain pump on as far as it will go. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance 90°...
  • Page 49: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Reattach the water outlet hose and 16.6 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 50 en Cleaning and servicing Remove the water inlet hose from Cleaning the filter on the the tap. appliance Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 51 Cleaning and servicing en Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 52: Troubleshooting

    en Troubleshooting Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting ⁠ The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow → Page 49. ▶ The tap is turned off. Turn on the tap. ▶...
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶ The circuit breaker is faulty. Check the circuit breaker in the fuse box. ▶...
  • Page 55 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Drain pipe or water drain hose is caught or jammed. ing. Ensure that the drain pipe and water drain hose are ▶ not kinked or trapped. Drain pump is blocked. → "Cleaning the drain pump", Page 46 ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault – no action required. ▶ The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
  • Page 57 Troubleshooting en Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. is activated. Select the programmes that are suitable for the ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 46 ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the ⁠...
  • Page 60: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 17.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 46 Requirement: The drain pump is Detach the hoses. empty. → Page 46 ATTENTION! Escaping water may 18.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
  • Page 61: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. compartment II in the detergent drawer. Start the ⁠   Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash.
  • Page 62: Customer Service

    en Customer Service If you contact Customer Service, you tronic appliances (waste will require the product number (E- electrical and electronic Nr.) and the production number (FD) equipment - WEEE). of your appliance. The guideline determ- The contact details for Customer Ser- ines the framework for vice can be found in the enclosed the return and recycling...
  • Page 63: Consumption Values

    Consumption values en Consumption values 20 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 64 en Technical specifications More information about your model can be found online at https://en- ergylabel.bsh-group.com . This web address is linked to the official EU EPREL product database. At the time of printing its web address had not yet been published. Please then fol- low the instructions on searching for models.
  • Page 68 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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