Setting Up Printing on a Chromebook ....................30 Android Printing Using the Epson Print Enabler ................30 Using Fire OS Printing ........................31 Using Windows 10 Mobile Printing ....................31 Using Epson Print and Scan App with Windows Tablets ..............32...
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Paper Loading Capacity ........................59 Double-sided Printing Capacity ......................61 Borderless Paper Type Compatibility ....................62 Compatible Epson Papers........................63 Selecting the Paper Settings - Control Panel ..................64 Paper or Media Type Settings - Control Panel ................65 Paper or Media Type Settings - Printing Software................66 Selecting the Default Paper Source Settings..................
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Changing the Language of the Printer Software Screens ............103 Changing Automatic Update Options ..................104 Printing with the Built-in Epson Driver - Windows 10 S..............105 Selecting Print Settings - Windows 10 S..................105 Printing on a Mac ..........................109...
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Changing Default Scan Job Settings ..................131 Starting a Scan Using Epson ScanSmart ..................132 Starting a Scan Using the Epson Scan 2 Icon ................133 Starting a Scan from a Scanning Program................... 135 Starting a Scan from a Smartphone or Tablet................137 Scanning a Document in Epson ScanSmart..................
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Additional Scanning Settings - Main Settings Tab ............... 157 Additional Scanning Settings - Advanced Settings Tab ............... 157 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........159 Image Format Options......................... 160 Scan Resolution Guidelines ......................161 Refilling Ink and Replacing the Maintenance Box ................
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Power Cleaning Using the Product Control Panel..............193 Power Cleaning Using a Computer Utility ................193 Print Head Alignment ........................195 Aligning the Print Head Using the Product Control Panel ............195 Cleaning the Paper Guide ........................ 197 Cleaning the Print Head Path ......................199 Cleaning the Paper Rollers ......................
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Faint Printout or Printout Has Gaps ..................... 247 Grainy Printout..........................248 Incorrect Colors ........................... 249 Solving Scanning Problems ......................250 Scanning Software Does Not Operate Correctly ................. 251 Cannot Start Epson Scan 2 ......................251 Scanning is Slow ......................... 252...
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Image Colors are Patchy at the Edges ..................257 Ripple Patterns Appear in an Image .................... 257 Scanned Image Edges are Cropped ................... 257 Resetting the Epson Scan 2 Settings ..................258 Uninstall Your Product Software....................... 258 Uninstalling Product Software - Windows ..................258 Uninstalling Product Software - Mac....................
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Binding Arbitration and Class Waiver ....................277 Trademarks ............................280 Copyright Notice..........................280 libTIFF Software Acknowledgment....................281 A Note Concerning Responsible Use of Copyrighted Materials........... 282 Default Delay Times for Power Management for Epson Products ..........282 Copyright Attribution ........................282...
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Back Maintenance box cover Rear cover (duplexer) AC inlet LAN port USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Viewing Animations...
Control Panel Buttons and Lights power button and light home button help button LCD screen + and – buttons stop button back button Arrow buttons and OK button reset button start button The LCD Screen Status Icon Information Parent topic: Using the Control Panel...
The LCD Screen Displays the maintenance box status Displays the network connection status Displays the Quiet Mode screen Menu options Scrolls the screen to the right Select a tab to view different options and settings Settings options Displays available options Performs the selected action Parent topic: Control Panel Buttons and Lights...
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Icons Description Displays the maintenance box status. Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. •...
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select • To delete the previous character, select •...
2. Select Settings > General Settings > Basic Settings > Language. 3. Select a language. Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up your Epson product and then print, copy, or scan with your networked Epson product. Epson Smart Panel also lets you check ink levels and product status.
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related tasks Setting Up Epson Connect Services...
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
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5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print. Parent topic: Product Basics...
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Setting Up Wireless Printing from a Smartphone or Tablet Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections...
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
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6. Select the name of your wireless network and press the OK button, or press the + button and select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name, then press the OK button. Note: The network name and password are case sensitive.
Setting Up Wireless Printing from a Smartphone or Tablet You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your device directly to the product. Epson Smart Panel is available on iOS and Android devices.
Smartphone to Product Already Connected to Wi-Fi in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup instructions. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.
(up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
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The product information is displayed on the LCD screen like this: 5. Do one of the following: • Open the Epson Smart Panel app on your device and use the information on the LCD screen to select your product. Skip to step 7.
Related references Status Icon Information Related tasks Using the Epson Smart Panel Mobile App Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you select Start Setup within two minutes of activating WPS on your router. 7.
3. Select Print Check Report. 4. Press the start button to print the network connection report. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections.
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Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and to your product. connected and network devices such as hub, router, or access point are turned on.
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Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
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Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
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Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
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Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Check your network status. 2. Note your product's IP address. 3. On a computer or other device connected to the same network as your product, open a web browser.
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
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Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Select the icon and press the OK button.
Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software Selecting the Default Paper Source Settings Selecting the Universal Print Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 ×...
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2. Pull out the paper cassette until it stops. 3. Slide the edge guides outward.
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4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
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• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. • Load a sheet of loose-leaf or other paper with holes as shown.
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Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6.
Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
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Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]): 100 sheets Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte 20 sheets Epson Photo Paper Glossy If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.
You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson High Quality Ink Jet Paper • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Glossy •...
Loading Paper Related references Printable Area Specifications Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office. Note: Paper/media availability varies by country.
Paper or Media Type Settings - Control Panel For this paper Select this paper Type or Media Type setting Plain paper Plain Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy...
Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings. You see a screen like this: 3.
Paper Source Available settings Description Settings option A4/Letter Auto Select On to switch the selected paper size to match the Switching loaded paper (Letter or A4) if the wrong size is selected Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice match the loaded paper...
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Universal Print Available settings Description Settings option Top Offset in — Adjust the top or left margin of the back page when printing Back double-sided. Left Offset in Back Check Paper Select On to check the paper width before printing. This Width prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the...
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder ADF Original Document Specifications...
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Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away...
Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
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1. Open the ADF document support and slide out the ADF output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
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4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy and Scan screens lights up. 5. Slide the ADF edge guide against the originals, but not too tightly. Note: Do not add originals while scanning.
ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 17 to 24 lb Approximately 30 sheets [216 × 279 mm]) (64 to 95 g/m²) A4 (8.3 ×...
Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Load the paper you want to print on. 2. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Note: To cancel printing, press the stop button. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Placing Originals on the Product Loading Paper Copying Options Select the copying options you want to use for your copies.
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Copying option Available settings Description Reduce/Enlarge 100%/Actual Size Copies the original at its full size Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and Automatically converts from one size to another other conversions Original Size Various sizes Select the document size of your original...
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
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4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5.
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Double-sided Printing Capacity...
2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
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You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
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5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
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• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
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1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.
Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
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Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue.
Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage >...
You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6.
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Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.
You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product.
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You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
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You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
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10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless.
9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints.
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the Landscape setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Selecting Page Setup Settings - Mac Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
• Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
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You can save the scanned file as a JPEG or PDF file. You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson ScanSmart, Epson Scan 2, and Event Manager on your computer before scanning to your computer.
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary.
1. Turn on your product. 2. Print a network status sheet so you can identify the network name and model name for your product on the network. 3. Click or Start and select Computer. 4. On the left side of the window, select Network. 5.
• Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click or Start > All Programs or Programs > Epson Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager.
Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.
Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
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• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this:...
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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You see an Epson Scan 2 window like this:...
Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
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You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
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The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan...
• Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
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Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below.
Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings.
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You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
• Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
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You see a screen like this: 2. Click the Save Settings tab.
4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
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Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Reinsert your original into the ADF, if necessary.
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
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Remove Background Removes the background of the originals. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs.
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
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Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
Print Head Maintenance Ink Safety Precautions Note: Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
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Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior.
• Store the ink bottles in the same environment as the product. When storing or transporting an opened ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.
Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
2. Select the icon. You see the remaining ink capacity of the maintenance box. 3. Select OK to exit the screen. Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Related references Ink Bottle and Maintenance Box Part Numbers Checking Ink and Maintenance Box Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer.
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You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...
You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.
To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties.
T504420-AL Maintenance box part number: T04D100 Parent topic: Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you begin. You can continue to use the product even if one or more ink tanks are not filled all the way. However, for the most accurate ink level monitoring, fill all the ink tanks up to the top line.
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Caution: Wear disposable gloves while refilling the ink tanks to avoid staining your hands. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off. 1.
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4. Open the ink tank cover. 5. Read the precautions on the screen and then proceed to the next screen. 6. Open the cap for the ink tank you are going to fill. Note: Make sure that the color of the ink tank matches the ink color that you want to refill.
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7. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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9. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. If the ink has reached the upper line of the tank, do not remove and reinsert the bottle or ink may leak.
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10. When the ink tank is full, remove the ink bottle and securely close the ink bottle cap. Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 11.
Parent topic: Refilling Ink and Replacing the Maintenance Box Related concepts Purchase Epson Ink and Maintenance Box Related tasks Checking Ink Levels on Your Product Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
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Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Refilling Ink and Replacing the Maintenance Box Related concepts Purchase Epson Ink and Maintenance Box Related tasks Checking Maintenance Box Status on the LCD Screen...
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path.
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2.
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6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select O.
• If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. • If almost the entire pattern is missing, select O and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours.
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You see a window like this: 5. Click Print.
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6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
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power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen and a nozzle pattern prints. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
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6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select O.
• If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. • If almost the entire pattern is missing, select O and run a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
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You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
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7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again.
• If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, run a Power Cleaning.
If the print quality did not improve, turn off the printer and wait at least 12 hours before running another nozzle check. Run Print Head Cleaning or Power Cleaning depending on the printed pattern. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
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1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic:...
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6. Press the OK button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 7. Check the printed pattern and select the number representing the most solid printed pattern for each set on the LCD screen.
Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Path Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1.
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6. Using a cotton swab, wipe off any ink smears on the part shown in the illustration below. Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. Do not touch the flat white cable, the translucent film, or the ink tubes inside the product. 7.
Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: •...
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Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the product. Doing so may cause a malfunction. 6. Using the flashlight, check the translucent film shown here for ink smears.
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Translucent film Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 7. Moisten a cotton swab with the water and detergent mixture, and squeeze out any excess moisture. Lightly wipe the ink off the translucent film.
Related tasks Cleaning the Paper Guide Cleaning the Paper Rollers If you encounter repeated paper feed issues from the cassette, clean the paper rollers inside the product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4.
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6. Make sure the ink tank caps are securely closed. Note: If the ink tank caps are not securely closed, ink may leak. 7. Close the scanner unit. Note: The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers.
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9. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 10. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly.
12. Replace the paper, slide in the paper cassette, and connect the power cord. Parent topic: Adjusting Print Quality Checking the Number of Sheets Fed You can view an option that displays the number of sheets of paper that have fed through the product. Note: You can also view the number of sheets of paper fed through the product by printing a nozzle check.
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed...
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You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed...
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
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7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
9. Open the ADF cover. 10. Use a soft, moistened, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 11. Close the ADF cover. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here.
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Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • When storing or transporting an ink bottle after it has been opened, do not tilt the bottle and do not subject it to impacts or temperature changes.
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3. Disconnect any connected cables. 4. Remove all the paper from the product. 5. Close the document cover, if necessary. 6. Lift up the scanner unit with both hands until it locks. 7. Secure the print head to the case with tape.
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Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 8. Make sure the ink tank caps are securely closed and close the ink tank cover. 9. Lower the scanner unit using both hands. Note: The scanner unit is designed to close slowly and resist a little as a precaution against injuring your fingers.
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10. Slide in the output tray and close the front cover, then lower the control panel. 11. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit latin.epson.com/support and select your product.
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
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Printer error. Turn on the Turn the product off and then back on again. If the error continues, check for printer again. See your a paper jam. If there is no paper jam, contact Epson for support. documentation for more details.
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During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Related topics Wi-Fi or Wired Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following: 1.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
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Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited.
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LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. • Check your product's connection status by opening the EPSON Status Monitor 3 (Windows) or EPSON Status Monitor (Mac) on your computer. If the remaining ink levels are displayed, a connection has been successfully established between your computer and your product.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Starting a Scan Using Epson ScanSmart Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet Starting a Scan Using the Product Control Panel Solving Copying Problems Check these solutions if you have problems copying with your product.
Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
Paper Feeding Problems Originals Do Not Feed From the Automatic Document Feeder Paper Jams Inside the Product Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. •...
Related tasks Cleaning the Paper Guide Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: • Make sure the ADF icon lights up on the Copy or Scan screen on the LCD screen. If not, reload the originals.
• Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down, as ink may spill. Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...
• Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection Checker. • On a Mac, make sure the printer is added to the printer list and the printer is not paused. Parent topic: Solving Problems Printing from a Computer...
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. •...
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. • You may need to refill the ink. Visually check the ink levels. Parent topic: Solving Page Layout and Content Problems Related concepts...
Related topics Placing Originals on the Product Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. • Windows: Make sure you selected the Borderless setting in your printer software. •...
• If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. • Make sure you are using the printer software for this product. Check the product name at the top of the driver window.
Slanted Printout If your printouts are slanted, try these solutions: • Make sure the paper is loaded in the correct direction. • Make sure your paper meets the specifications for your product. • Do not load more than the recommended number of sheets. •...
Parent topic: Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
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Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density and/or ink drying time settings. • Lower the copy density setting on the product control panel. • The ink levels may be low and you may need to refill the ink. Visually check the ink levels. •...
Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting Extended Settings - Windows Aligning the Print Head Using the Product Control Panel Selecting Double-sided Printing Settings - Windows Selecting Double-sided Printing Settings - Mac Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
Print Head Alignment Print Head Nozzle Check Power Cleaning Checking the Ink and Maintenance Box Levels Related tasks Refilling the Ink Tanks Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Cleaning the Print Head Path Related topics Loading Paper Grainy Printout...
Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Power Cleaning Print Head Alignment Related tasks Refilling the Ink Tanks Loading Paper in the Cassette Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Colors...
Color Management setting to any color correction method other than PhotoEnhance. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.
• Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Image Consists of a Few Dots Only...
Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: •...
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• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Increase the Resolution setting.
In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. When scanning using Epson ScanSmart and placing multiple originals on the scanner glass, make sure there is a gap of at least 0.8 in.
Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems...
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In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
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Visit Epson's support website at latin.epson.com/support for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
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If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Technical Specifications These sections list the technical specifications for your product. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Automatic Document Feeder (ADF) Specifications Scanning Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications (U.S.
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
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Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. Select the link at the end of this topic to view a list of compatible Epson papers. Weight* Plain paper: 17 lb (64 g/m...
Technical Specifications Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The ink bottles that are used for initial product setup have a lower yield due to the ink charging process.
Check the ink levels in your product frequently, and refill the ink tanks if necessary. Color Black, Cyan, Magenta, Yellow Ink life Opened package: Use as soon as possible Unopened package: Use before the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C)
Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.4 to 0.2 A Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) (with USB connection) Ready mode: Approximately 5.3 W Sleep mode: Approximately 0.9 W Power off mode: Approximately 0.2 W Parent topic:...
Network Interface Specifications Wi-Fi Standard IEEE802.11 b/g/n; IEEE802.11n available only on the 20 MHz channel Security WEP (64/128 bit) WPA-PSK (TKIP) WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WPA3-SAE (AES) Frequency band 2.4 GHz Connection modes Infrastructure mode Wi-Fi Direct (Simple AP);...
• Manufacturer: Seiko Epson Corporation • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General Product Safety Instructions •...
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• Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet. • If you will not be using the product for a long period, unplug the power cord from the electrical outlet. •...
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
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Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Wi-Fi Direct is a registered trademark of Wi-Fi Alliance General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved.
Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.