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Cisco 6945 User Manual
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Cisco 6945 User Manual

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Cisco Unified IP Phone 6945 User Guide for
Cisco Unified Communications Manager Express Version 8.8 (SCCP)
First Published: July 22, 2011
Last Modified: July 22, 2011
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-24413-01

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Summary of Contents for Cisco 6945

  • Page 1 Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) First Published: July 22, 2011 Last Modified: July 22, 2011 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com...
  • Page 2 Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks . Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Park and Retrieve a Call using Assisted Direct Call Park Park and Retrieve a Call Using Manual Directed Call Park Call Pickup Answer a Call Using Pickup Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...
  • Page 4 Cancel Transfer View Phone Information Voice Messages Check for Voice Messages Listen to Voice Messages Personalize Your Voicemail Transfer Call to Voice Mail Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 5: Overview

    6945. The Cisco IP Phone 6945 has four lines. • Physical Description of Cisco Unified IP Phone 6945, page 1 Physical Description of Cisco Unified IP Phone 6945 Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...
  • Page 6 Display phone numbers from your Placed Calls if you press up when the phone is on-hook. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 7: Phone Screen

    Contacts button Provides access to phone directories. Handset Phone handset. Phone Screen Header Displays date, time, and directory number. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 8: Phone Connections

    This section shows and describes the connectors on your Cisco Unified IP Phone 6945. DC adapter port (DC48V) for phones not Access port (10/100 PC) for connecting your phone provided with inline power to your computer Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 9: Footstand

    If your phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higher or lower viewing angle, depending on your preference. Footstand slots for a higher viewing angle Footstand slots for a lower viewing angle Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 10: Higher Viewing Angle

    Overview Higher Viewing Angle Higher Viewing Angle Lower Viewing Angle Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 11: Adjusting The Handset Rest

    Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the Step 5 handset to the handset rest. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...
  • Page 12 Overview Adjusting the Handset Rest Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 13: Operating Your Phone

    C H A P T E R Operating Your Phone This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. In the Cisco Unified Communications Manager Express mode, Cisco IP Phone model 6945 only supports Note one call per button.

  • Page 14: Soft Key Descriptions

    Voice Messages, page 28 Soft Key Descriptions Your Cisco IP Phone is equipped with soft keys for call features and options. Soft keys are displayed along the bottom of the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone.
  • Page 15 Initiates a search in local directory. Transfer Transfers the active call. TrnsVM Transfers a call to voice mail. Update Refreshes or updates the list. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 16: Access Services

    If you are using the speakerphone, press the Answer soft key or the Speaker button. Step 3 If necessary, press the line button to select between incoming calls. Step 4 Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 17: Auto Answer

    Press the Delete soft key to delete the Call History screen or press the Cancel soft key to go back to the Call Step 5 History screen. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 18: Delete A Call Record From Call History

    To sort by missed calls for the selected line, select the Missed soft key. Step 4 The Call History screen displays only the missed calls on the selected line. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 19: Place A Call From Call History

    Select All Lines or the line that you want to view. Step 3 Press the Exit soft key to return to the Call History screen. Step 4 Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 20: View Call Record Details

    Call park allows you to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system. Contact your system administrator for your call park slot number. Note Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 21: Park And Retrieve A Call Using Assisted Direct Call Park

    For the duration of the call, your phone displays the call park number where the system stored the call. Retrieve the call from any other Cisco Unified IP Phone in your network by entering the call park number. Step 2...

  • Page 22: Call Pickup

    Perform the following steps if you have multiple lines and want to pick up the call on a non-primary line. Step 2 a) Press the desired line button. b) Press PickUp. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 23: End A Call

    Step 2 If your phone supports multiple lines, you can use line buttons to swap between holding and active calls. Step 3 Example: Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 24: Forward All Calls

    Phone applications allow you to access the following: 1 Administrator Settings (for system administrators only) 2 Call History 3 Phone Information 4 Preferences Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 25: Phone Directory

    • Press the Select button on the Navigation bar. • Press a line button. • Press the Speaker button • Press the Headset button • Pick up the handset. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 26: Search For And Dial A Contact While On A Call

    • If you have selected a number from a directory, press the New Call soft key. • If you have selected a number from a directory, press the Line / Headset / Speaker button. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 27: Place A Meetme Conference Call

    You can set separate ringtone for multiple lines by pressing the Line button. Also, you can set separate a Note ringtone for each number when there are multiple phone numbers on the phone. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 28: Set Up A Call Back Notification

    ◦ Your phone rings and the line button flashes amber. ◦ Your co-worker’s phone rings and the line button flashes amber and either you or your coworker can answer the call. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 29: Sign In And Out Of A Hunt Group

    • Fast Dials—Allows you to enter a Fast Dial code to place a call. Fast Dial codes can be assigned to phone numbers or Personal Address Book entries. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 30: Set Up Speed-Dial Buttons

    Blind Transfer immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call). Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 31: Consultative Transfer

    It is recommended to configure the dn as dual-line dn and the huntstop channel under the dn. The second channel on the dn can only be used for call transfer or conference. Procedure Press the Cancel soft key. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 32: View Phone Information

    • Press a line button, then press Messages to hear only the voice messages for that line. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

  • Page 33: Personalize Your Voicemail

    Personalize Your Voicemail Procedure Press the Messages button Step 1 Follow the voice prompts. Step 2 Transfer Call to Voice Mail Procedure Press TrnsVM. Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...
  • Page 34 Operating Your Phone Transfer Call to Voice Mail Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01...

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