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Sony VGN-SR11M User Manual
Sony VGN-SR11M User Manual

Sony VGN-SR11M User Manual

Vaio vgn-sr series
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Table of Contents

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User Guide

Personal Computer
V G N - S R s e r i e s

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Summary of Contents for Sony VGN-SR11M

  • Page 1: User Guide

    User Guide Personal Computer V G N - S R s e r i e s...
  • Page 2: Table Of Contents

    Contents Before Use ...6 Notice ...7 ...8 NERGY Documentation ...9 Ergonomic Considerations ...12 Getting Started ...14 Locating Controls and Ports...15 About the Indicator Lights ...22 Connecting a Power Source ...23 Using the Battery Pack ...24 Shutting Down Your Computer Safely ...31 Using Your VAIO Computer ...32 Using the Keyboard ...33 Using the Touch Pad ...34...
  • Page 3 Using Wireless LAN (WLAN) ...62 Using the Bluetooth Functionality ...69 Using Peripheral Devices...74 Connecting a Docking Station...75 Connecting External Speakers ...82 Connecting an External Display ...83 Selecting Display Modes...88 Using the Multiple Monitors Function ...90 Connecting an External Microphone ...92 Connecting a Universal Serial Bus (USB) Device...93 Connecting a Printer ...96 Connecting an i.LINK Device ...97...
  • Page 4 Precautions ...147 On Handling the LCD Screen ...148 On Using the Power Source ...149 On Handling Your Computer...150 On Using the Built-in MOTION EYE Camera...152 On Handling Floppy Disks ...153 On Handling Discs ...154 On Using the Battery Pack...155 On Using Headphones...156 On Handling Memory Stick Media...157 On Handling the Hard Disk ...158 On Updating Your Computer ...159...
  • Page 5 Mouse ...195 Speakers ...196 Touch Pad...198 Keyboard...199 Floppy Disks ...200 Audio/Video...201 Memory Stick Media ...202 Peripherals ...203 Docking Station ...204 Support Options ...205 Sony Support Information ...206 e-Support ...207 Trademarks ...209...
  • Page 6: Before Use

    Before Use ® Congratulations on your purchase of this Sony VAIO computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. External views illustrated in this manual may look slightly different from those of your computer.
  • Page 7: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 8: Energy Star

    NERGY As an ENERGY STAR Partner, Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment Program is an international Program that promotes energy saving through the use of computers and their office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
  • Page 9: Documentation

    ❑ Regulations, Guarantee, EULA and Service Support — Contains Sony guarantee conditions, safety / regulations, modem regulations, wireless LAN regulations, wireless WAN regulations, Bluetooth regulations, end user software license agreement, and Sony support services information.
  • Page 10 ❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer. To view the online specifications: Connect to the Internet. Go to the Sony online support Web site at http://www.vaio-link.com. ✍ You may have a separate disc for the documentation of bundled accessories.
  • Page 11 ❑ An overview of your software and its upgrade options. ❑ Sony and Club VAIO wallpapers that you can download and enjoy. ❑ A list of links that lead you to Sony and Club VAIO Web sites. Windows Help and Support Windows Help and Support is a comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your computer.
  • Page 12: Ergonomic Considerations

    Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse.
  • Page 13 ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 14: Getting Started

    Getting Started Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 15) ❑ About the Indicator Lights (page 22) ❑ Connecting a Power Source (page 23) ❑ Using the Battery Pack (page 24) ❑...
  • Page 15: Locating Controls And Ports

    Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
  • Page 16 Front Built-in MOTION EYE camera (page 36) Built-in MOTION EYE camera indicator Built-in microphone (monaural) LCD screen (page 148) Built-in speakers (stereo) Keyboard (page 33) Touch pad (page 34) Fingerprint sensor (page 113) WIRELESS switch (page 62) WIRELESS indicator (page 22) Memory Stick slot (page 51) Media Access indicator...
  • Page 17 Num lock indicator (page 22) Caps lock indicator (page 22) Scroll lock indicator (page 22) Charge indicator (page 22) Hard disk drive/Optical disc drive indicator MODE button (page 35) Switch buttons (page 35) SETTING button (page 35) Getting Started (page 22)
  • Page 18 Getting Started Back Battery connector (page 24)
  • Page 19 Right Optical disc drive indicator (page 22) Manual eject hole (page 184) Drive eject button (page 39) Optical disc drive (page 39) Hi-Speed USB (USB 2.0) ports (page 93) Network (Ethernet) port (page 99) Modem port (page 60) Power button/Power indicator (page 22) Support high-/full-/low- speeds.
  • Page 20 Left DC IN port (page 23) Microphone jack (page 92) Headphones jack (page 82) Air vent Monitor port (page 83) i.LINK 4-pin (S400) port (page 97) ExpressCard/34 slot (page 48) Security slot Disabled when the computer is attached to the docking station. Getting Started...
  • Page 21 Bottom Docking station connector (page 76) Air vents Getting Started...
  • Page 22: About The Indicator Lights

    About the Indicator Lights Your computer is equipped with the following indicator lights. Indicator Functions Power 1 Illuminates in green when the computer is turned on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is placed into Hibernate mode or turned off. Illuminates while the battery pack is charging.
  • Page 23: Connecting A Power Source

    Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack as a power source for your computer. Using the AC Adapter ✍ Use your computer only with the supplied AC adapter. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).
  • Page 24: Using The Battery Pack

    Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward. Getting Started...
  • Page 25 Getting Started Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery compartment fit into the U-shaped cuts (3) on either side of the battery pack.
  • Page 26 When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. Certain rechargeable batteries do not meet Sony quality and safety standards. For safety reasons this computer only functions with genuine Sony batteries designed for this model.
  • Page 27: Charging The Battery Pack

    Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the AC adapter to the computer. The charge indicator turns on while the battery pack is charging. When the battery pack charges close to the maximum charge level you selected with the battery care function, the charge indicator turns off.
  • Page 28 Getting Started ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 29: Using The Battery Care Function

    To check the battery wear level Follow steps 1 and 4 in To use the battery care function above and check detailed information. If the battery wear level is high, replace the battery pack with a new genuine Sony battery pack. Getting Started...
  • Page 30: Removing The Battery Pack

    Removing the Battery Pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode. To remove the battery pack Turn off the computer and close the LCD screen lid.
  • Page 31: Shutting Down Your Computer Safely

    Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start, the arrow next to the Lock button, and Shut Down. Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically.
  • Page 32: Using Your Vaio Computer

    Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 33) ❑ Using the Touch Pad (page 34) ❑ Using the Switch Functionality (page 35) ❑...
  • Page 33: Using The Keyboard

    Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks. The VAIO-Link Web site (http://www.vaio-link.com) also contains glossary information to help you use the keyboard. Combinations and Functions with the Fn Key ✍...
  • Page 34: Using The Touch Pad

    Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 35: Using The Switch Functionality

    Using the Switch Functionality The Switch functionality provides three modes that you can customize to suit your mood or environment. If, for example, you customize each mode for business use, personal use, and entertainment use, you can switch the mode to your desired mode just by pressing the MODE button on your computer.
  • Page 36: Using The Built-In Motion Eye Camera

    Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software and enables you to capture still images and movies with the preinstalled image capture software. Turning on the computer activates the built-in MOTION EYE camera, so the computer is ready for a video conference using such software.
  • Page 37: To Capture A Still Image

    Capturing Still Images To capture a still image Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch WebCam Companion 2. Click the Capture icon in the main window. Turn the camera to your subject. Click the Capture button below the displayed image. The current image in the finder view is captured and its thumbnail image is added to the thumbnail view in the left pane of the main window.
  • Page 38 Capturing Movies To capture a movie Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch WebCam Companion 2. Click the Record icon in the main window. Turn the camera to your subject. Click the Record Video button below the displayed image to start movie recording. When finished, click the Record Video button once again to stop movie recording.
  • Page 39: Using The Optical Disc Drive

    Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc Turn on the computer. Press the drive eject button (1) to open the drive. The tray slides out. Place a disc in the middle of the tray with the label side facing upward and gently push it down until the disc clicks into place.
  • Page 40 Using Your VAIO Computer Close the tray by pushing it in gently. Do not remove the optical disc when your computer is in a power saving mode (Sleep or Hibernate). Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
  • Page 41: Reading And Writing Optical Discs

    Using Your VAIO Computer Reading and Writing Optical Discs ™ Your computer plays and records CDs, DVDs, and Blu-ray Disc media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
  • Page 42 Video Music Extra DVD±RW/ ±R DL/RAM Blu-ray Disc P Blu-ray Disc Combo Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1. Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2. The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
  • Page 43 Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO CD drives with discs that are not compliant with the official "CD"...
  • Page 44 Notes on writing data to a disc ❑ Use only Sony recommended software, which is preinstalled on your computer, to write data to a disc. Other software programs may not be fully compatible and errors may result. ❑ To make data on a disc readable on the optical disc drive, you need to close the session before you eject it. To complete this process, follow the instructions included with your software.
  • Page 45 Notes on playing discs To achieve optimum performance when playing discs, you should follow these recommendations. ❑ Some CD players and computers' optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW media. ❑...
  • Page 46: Playing Cds

    Playing CDs To play an audio CD Insert a disc into the optical disc drive. If nothing appears on the desktop, then click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc.
  • Page 47: Playing Dvds

    Playing DVDs To play a DVD Close all running software applications. Insert a DVD into the optical disc drive. If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software, see the help file on your DVD software. Copying Files to DVDs To copy files to a disc Connect the AC adapter to the computer.
  • Page 48: Using The Expresscard Module

    Using Your VAIO Computer Using the ExpressCard Module Your computer is equipped with either a Universal ExpressCard slot or an ExpressCard/34 slot for transferring data among digital cameras, camcorders, music players, and other audio/video devices. The former can accommodate either an ExpressCard/34 (34mm wide) or ExpressCard/54 (54mm wide) module as shown below;...
  • Page 49: Inserting An Expresscard Module

    Inserting an ExpressCard Module Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of the slot. ✍ You do not need to shut down your computer before inserting or removing the ExpressCard module. To insert an ExpressCard module Locate the ExpressCard slot.
  • Page 50: Removing An Expresscard Module

    Removing an ExpressCard Module Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly, your system may not work properly. To remove an ExpressCard module ✍ To remove an ExpressCard module when your computer is off, skip steps 1 to 4. Double-click the Safely Remove Hardware icon on the taskbar.
  • Page 51: Using The Memory Stick Media

    Using Your VAIO Computer Using the Memory Stick Media Memory Stick media is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones and other devices. Because it is removable, it can be used for external data storage.
  • Page 52 For the latest information about the Memory Stick media, visit the Memory Stick Web site at http://www.memorystick.com/en/. Your computer has been tested and found compatible with Sony branded Memory Stick media with capacity of up to 16 GB that are available as of January 2008.
  • Page 53: Inserting A Memory Stick Media

    Inserting a Memory Stick Media To insert a Memory Stick media Locate the Memory Stick slot. Hold the Memory Stick media with the arrow facing upward and pointing toward the Memory Stick slot. Carefully slide the Memory Stick media into the slot until it clicks into place. The Memory Stick media is automatically detected by your system and the contents on the Memory Stick media are displayed.
  • Page 54 Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the Memory Stick media, do not force the Memory Stick media into the slot if you cannot insert it smoothly. Do not insert more than one Memory Stick media into the slot.
  • Page 55 To format a Memory Stick media The Memory Stick media has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports the Memory Stick media when formatting the media. Formatting the Memory Stick media erases the entire data on the media.
  • Page 56: Removing A Memory Stick Media

    Removing a Memory Stick Media To remove a Memory Stick media Check that the Media Access indicator light is off. Push in the Memory Stick media toward the computer. The Memory Stick media ejects. Pull the Memory Stick media out of the slot. Always remove the Memory Stick media gently, or it may pop out unexpectedly.
  • Page 57: Using Other Memory Cards

    ❑ SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information support Web site. Your computer has been tested and found compatible only with major memory card media available as of January 2008. However, not all memory card media that meet the same specifications as the compatible media are guaranteed of compatibility.
  • Page 58: Inserting A Memory Card

    Inserting a Memory Card To insert a memory card Locate the SD memory card slot. Hold the memory card with the arrow facing upward and pointing toward the memory card slot. Carefully slide the memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 59: Removing A Memory Card

    Removing a Memory Card Do not remove a memory card while the To remove a memory card Check that the Media Access indicator light is off. Push in the memory card toward the computer. The memory card ejects. Pull the memory card out of the slot. indicator light is on.
  • Page 60: Using The Internet

    Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not supplied) and have an account with an Internet Service Provider (ISP). To connect a telephone cable Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2).
  • Page 61 To set up a dial-up connection to the Internet Click Start and Control Panel. Click Connect to the Internet under Network and Internet. The Connect to the Internet window appears. Click Dial-up. Follow the on-screen instructions. Using Your VAIO Computer...
  • Page 62: Using Wireless Lan (Wlan)

    (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet connectivity, but with the added benefits of mobility and roaming. You can still access information, Internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to another.
  • Page 63 Using Your VAIO Computer The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz bandwidth. The IEEE 802.11g standard provides high-speed communications, faster than the IEEE 802.11b standard. The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz bandwidth, and provides high-speed communications of up to 54 Mbps. The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 or 5 GHz bandwidth, and provides high-speed communications of up to 150 Mbps (transmission) and up to 300 Mbps...
  • Page 64: Communicating Without An Access Point (Ad-Hoc)

    Using Your VAIO Computer Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a LAN is created only by the wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
  • Page 65 To communicate without an access point (ad-hoc) The IEEE 802.11n draft standard, using the 2.4 or 5 GHz bandwidth, is not available on ad-hoc networks. Turn on the WIRELESS switch. Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window. Make sure the WIRELESS indicator is lit.
  • Page 66: Communicating With An Access Point (Infrastructure)

    An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied), for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN.
  • Page 67 To connect to a wireless network Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS switch. Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window. Make sure the WIRELESS indicator is lit.
  • Page 68 Using Your VAIO Computer Stopping Wireless LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window. Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss.
  • Page 69: Using The Bluetooth Functionality

    Using the Bluetooth Functionality You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables and up to 10 meters range in open space. To start Bluetooth communications Turn on the WIRELESS switch.
  • Page 70 Notes on using the Bluetooth functionality ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑...
  • Page 71 ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth functionality and wireless communication devices, however, may cause radio interference and result in poorer communication speeds and distances than the standard values.
  • Page 72: Communicating With Another Bluetooth Device

    Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
  • Page 73: Stopping Bluetooth Communications

    To communicate with another Bluetooth device To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality. For setting up and using the Bluetooth functionality, search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support.
  • Page 74: Using Peripheral Devices

    Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 75) ❑ Connecting External Speakers (page 82) ❑ Connecting an External Display (page 83) ❑...
  • Page 75: Connecting A Docking Station

    Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory. Locating Ports on the Docking Station The docking station can be powered only through the AC adapter supplied with your computer.
  • Page 76: Attaching Your Computer To The Docking Station

    Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Use the AC adapter supplied with your computer. Do not move your computer while attached to the docking station; this may detach the docking station and cause damage to both units. Disconnect all peripherals from the computer.
  • Page 77 Slide open the docking station connector cover on the bottom of the computer. Align the rear bottom corners of the computer with the guides on the docking station. Using Peripheral Devices...
  • Page 78 Gently push down the computer until it clicks into place. Turn on the computer. Using Peripheral Devices...
  • Page 79: Disconnecting Your Computer From The Docking Station

    Using Peripheral Devices Disconnecting Your Computer from the Docking Station Be sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station when the IN USE indicator is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
  • Page 80 To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode returns the computer to Normal mode first, and then initiates the disconnection process.
  • Page 81 Lift the computer away from the docking station. Close the docking station connector cover on the bottom of the computer. Alternatively, you can disconnect the computer from the docking station as follows: Click Start and Undock Computer. Make sure that a message balloon appears and the IN USE indicator turns off; and then lift the computer away from the docking station.
  • Page 82: Connecting External Speakers

    Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers Plug the speaker cable (1) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on.
  • Page 83: Connecting An External Display

    Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. ✍ Connect the power cord of your external display after connecting all other cables. Connecting a Computer Display You can connect a computer display (monitor) either directly to your computer or via the optional docking station.
  • Page 84 Using Peripheral Devices Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected, high-quality contents. Note that you need to connect an HDCP-compliant monitor to the DVI-D port on the docking station to view the copyright protected contents.
  • Page 85: Connecting A Multimedia Computer Display

    Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone either directly to your computer or via the optional docking station. To connect a multimedia computer display The monitor port on your computer is disabled when the computer is attached to the docking station. Plug the power cord of your multimedia computer display (1) into an AC outlet.
  • Page 86 Using Peripheral Devices...
  • Page 87: Connecting A Projector

    Connecting a Projector You can connect a projector (for example, the Sony LCD projector) either directly to your computer or via the optional docking station. To connect a projector The monitor port on your computer is disabled when the computer is attached to the docking station.
  • Page 88: Selecting Display Modes

    Using Peripheral Devices Selecting Display Modes You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected to your computer. The procedure for selecting a display depends on the video controller used in the computer. See the online specifications for detailed information on the video controller.
  • Page 89: To Select A Display

    To select a display The monitor port on your computer is disabled when the computer is attached to the docking station. Models with the Intel Graphics Media Accelerator Right-click on the desktop and select Personalize. Click Display Settings. Follow the on-screen instructions to change the settings. ✍...
  • Page 90: Using The Multiple Monitors Function

    Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 91 To select the Multiple Monitors mode To find out which video controller your model includes, see the online specifications. The monitor port on your computer is disabled when the computer is attached to the docking station. Models with the Intel Graphics Media Accelerator Right-click on the desktop and select Personalize.
  • Page 92: Connecting An External Microphone

    Connecting an External Microphone If you need to use a sound input device (for example, to chat over the Internet), you need to plug in an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍...
  • Page 93: Connecting A Universal Serial Bus (Usb) Device

    Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid any shock or force to the USB ports. ❑ Do not put the computer into a bag or carrying case when it has USB devices connected. Connecting a USB Mouse To connect a USB mouse Choose the USB port (1)
  • Page 94: Connecting A Usb Floppy Disk Drive

    Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port (1) you prefer to use. Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for use.
  • Page 95: Disconnecting A Usb Floppy Disk Drive

    Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction. To disconnect a USB floppy disk drive ✍...
  • Page 96: Connecting A Printer

    Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port Plug the power cord (1) of your printer into an AC outlet.
  • Page 97: Connecting An I.link Device

    Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ Your computer is equipped with an i.LINK port, which you can use to connect to an i.LINK device, such as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to external devices generally powered by i.LINK ports. ❑...
  • Page 98: Connecting A Digital Video Camcorder

    On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
  • Page 99: Connecting To A Network (Lan)

    Connecting to a Network (LAN) You can connect your computer to 1000BASE-T Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer or the optional docking station and the other end to your network. For detailed settings and devices needed to connect to the network, ask your network administrator.
  • Page 100 Using Peripheral Devices Telephone lines cannot be connected to the network (LAN) connector on your computer. If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage, overheating, or fire. - Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone) - Public telephone subscriber line - PBX (private branch exchange)
  • Page 101: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc. ❑ Setting the Password (page 102) ❑...
  • Page 102: Setting The Password

    Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: power-on password and hard disk password. Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start your computer.
  • Page 103 To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 104 To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 105: Changing/Removing The Power-On Password

    Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 106 To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 107: Adding The Hard Disk Password

    Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your hard disk drive. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords. The master password is provided for users with administrator rights on the computer to reset the user password in the BIOS setup screen.
  • Page 108 To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 109 Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 110 To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 111: Adding The Windows Password

    Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account. Make sure not to forget the password.
  • Page 112: Changing/Removing The Windows Password

    Changing/Removing the Windows Password To change the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Change your password. In the Current password field, enter your current password. In the New password and Confirm new password fields, enter a new password. Click Change password.
  • Page 113: Using Fingerprint Authentication

    Using Fingerprint Authentication Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. A small horizontal bar located between the left and right touch pad buttons is the sensor of the fingerprint reader and will be referred to as the fingerprint sensor hereinafter.
  • Page 114: Precautions On Using Fingerprint Authentication

    ❑ The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liabilities for any problems and damages arising out of your use of or inability to use the fingerprint sensor.
  • Page 115: Enrolling A Fingerprint

    Enrolling a Fingerprint To use the fingerprint authentication functionality, you must enroll your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before enrollment. See Adding the Windows Password To enroll a fingerprint Up to 10 fingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power-on Security feature.
  • Page 116 Customizing Your VAIO Computer If you have failed to enroll a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
  • Page 117 Customizing Your VAIO Computer Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint enrollment may fail if you move your finger too fast or too slow.
  • Page 118 Customizing Your VAIO Computer Logging Onto Your System To use the fingerprint authentication functionality in place of password entry to log onto your system, you need to set the power-on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password (page 102).
  • Page 119: Using The Password Bank

    Customizing Your VAIO Computer Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for Web sites in the Password Bank, you can substitute fingerprint authentication for entering information required to access the password-protected Web sites. For detailed information, see the help file on Protector Suite QL.
  • Page 120 Using Fingerprint Authentication with the TPM With the TPM data encryption feature, using fingerprint authentication can strengthen computer security. For instructions on how to use the TPM, see Using Trusted Platform Module (TPM) To use fingerprint authentication with the TPM, your computer needs to be equipped with both a fingerprint sensor and the TPM.
  • Page 121: Using Trusted Platform Module (Tpm)

    Customizing Your VAIO Computer Using Trusted Platform Module (TPM) Trusted Platform Module (TPM) is embedded in selected models and provides your computer with basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access.
  • Page 122 ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liabilities for any problems and damages arising out of your use of the functions.
  • Page 123: Important Notice

    Important Notice ❑ Do not encrypt files containing keys to be used for encryption and folders including such files. Encrypting the files in the folders containing basic user keys and others, using the Encrypting File System (EFS) will disable you to launch your TPM software and decrypt the encrypted data in the following cases: ❑...
  • Page 124 ❑ Do not encrypt the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 125 ❑ Do not encrypt the following password reset token or secret files. There will be no way to reset the password if you carelessly encrypt them. Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 126 Configuring the TPM To use the embedded TPM, you need to: Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on your computer. Press the F2 key when the VAIO logo appears.
  • Page 127 See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liabilities for any defects arising out of your data maintenance and management.
  • Page 128: Setting Up Your Computer With Vaio Control Center

    Setting Up Your Computer with VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select the desired control item and change the settings. Once finished, click OK.
  • Page 129: Using The Power Saving Modes

    Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Sleep and Hibernate. When using battery power, you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short, regardless of the power management setting you select.
  • Page 130: Using Sleep Mode

    Using Sleep Mode Sleep mode turns off the LCD screen and places the storage device(s) and the CPU into a low power consumption mode. The orange power indicator light blinks slowly in this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 131 If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan.
  • Page 132: Using Hibernate Mode

    Using Hibernate Mode In Hibernate mode, the state of the system is saved on the hard disk drive and power is turned off. Even when the battery runs down, no data will be lost. The power indicator light is off in this mode. ✍...
  • Page 133: To Return To Normal Mode

    To return to Normal mode Press the power button. The computer returns to its normal state. If you press and hold the power button for more than four seconds, your computer will turn off automatically. ✍ It takes more time to return to Normal mode from Hibernate mode than from Sleep mode. Customizing Your VAIO Computer...
  • Page 134: Managing Power With Vaio Power Management

    Managing Power with VAIO Power Management Power management helps you set up power schemes for running on AC or battery power to suit your requirements for power consumption. VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 135: Vaio Power Management Viewer

    VAIO Power Management Viewer To start VAIO Power Management Viewer Click Start, All Programs, and VAIO Control Center. Click Power Management and VAIO Power Management Viewer. To change the power scheme Select the desired power scheme from the drop-down list on VAIO Power Management Viewer. To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running, VAIO Power Management Viewer shows performance with the power scheme that was modified with VAIO Power Management.
  • Page 136: Configuring Your Modem

    Configuring Your Modem Before you can start using your internal modem (not all modems are built-in), or each time you use your modem while traveling, make sure that the country of the active location defined in the Phone and Modem Options window matches the country you are dialing from.
  • Page 137 Check that your modem is listed on the Modems tab. If your modem is not listed, click Add and follow the wizard. 10 Click Apply/OK. Your modem is configured. Before applying new country settings, make sure your phone cable is disconnected from your computer. Customizing Your VAIO Computer...
  • Page 138: Protecting The Hard Disk

    Protecting the Hard Disk Your computer has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
  • Page 139: Upgrading Your Vaio Computer

    Upgrading Your VAIO Computer Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new memory module. ❑...
  • Page 140: Adding And Removing Memory

    Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 141 ❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
  • Page 142: Removing And Installing A Memory Module

    Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait until the computer cools down. Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 143 Upgrading Your VAIO Computer Grasp the insulation sheet (1) tab and flip open the sheet. The insulation sheet is equipped for module protection. Do not pull it so hard as to damage the sheet.
  • Page 144 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 145 Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
  • Page 146: Viewing The Amount Of Memory

    Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the whole installation procedure and restart the computer.
  • Page 147: Precautions

    Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ On Handling the LCD Screen (page 148) ❑ On Using the Power Source (page 149) ❑ On Handling Your Computer (page 150) ❑...
  • Page 148: On Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as it may make your computer unstable. Sony assumes no liabilities for any defects arising out of making the change.
  • Page 149: On Using The Power Source

    ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 150: On Handling Your Computer

    On Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 151 ❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, relocate the computer a suitable distance away from the set. ❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur. ❑...
  • Page 152: On Using The Built-In Motion Eye Camera

    On Using the Built-in MOTION EYE Camera ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause a malfunction of the camera.
  • Page 153: On Handling Floppy Disks

    On Handling Floppy Disks ❑ Do not open the shutter manually or touch the surface of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of heat. ❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and use a storage case.
  • Page 154: On Handling Discs

    On Handling Discs ❑ Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑...
  • Page 155: On Using The Battery Pack

    ❑ Certain rechargeable batteries do not meet Sony quality and safety standards. For safety reasons this computer only functions with genuine Sony batteries designed for this model. When installing another kind of battery, the battery will not be charged and the computer will not function.
  • Page 156: On Using Headphones

    On Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 157: On Handling Memory Stick Media

    On Handling Memory Stick Media ❑ Do not touch the Memory Stick media connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick media as a label. ❑ Do not bend, drop, or apply strong shock to the Memory Stick media. ❑...
  • Page 158: On Handling The Hard Disk

    On Handling the Hard Disk The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling your computer.
  • Page 159: On Updating Your Computer

    On Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
  • Page 160: Troubleshooting

    Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link. ❑ Computer (page 162) ❑ System Security (page 168) ❑ Battery (page 169) ❑...
  • Page 161 Troubleshooting ❑ Memory Stick Media (page 202) ❑ Peripherals (page 203) ❑ Docking Station (page 204)
  • Page 162: Computer

    ❑ Remove any extra memory modules you may have installed since purchase. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.
  • Page 163: What Should I Do If My Computer Or Software Stops Responding

    What should I do if the green power indicator light is on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have been occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. ❑...
  • Page 164: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to normal operating stability Close all open programs. Click Start, the arrow next to the Lock button, and Restart.
  • Page 165 What should I do if a message window, notifying of incompatibility or improper installation of the battery pack, appears and my computer enters Hibernate mode? ❑ This issue could be due to the battery pack not being installed properly. To resolve this issue, turn off your computer and remove the battery pack.
  • Page 166 Troubleshooting What should I do if my game software does not work or it keeps crashing? ❑ Check the Web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver. ❑...
  • Page 167: To The Computer

    How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 168: System Security

    System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet before you can receive updates.
  • Page 169: Battery

    Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 27). When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? ❑...
  • Page 170: Can My Computer Enter Hibernate Mode While Using Battery Power

    Troubleshooting Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm when it is powering your computer. Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode.
  • Page 171: Built-In Motion Eye Camera

    Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑...
  • Page 172 Troubleshooting Why does movie playback show dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC power source. Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed.
  • Page 173: Why Can't I Use The Built-In Motion Eye Camera

    Why can't I use the built-in MOTION EYE camera? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑...
  • Page 174: Internet

    ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...
  • Page 175: Why Is My Modem Connection Slow

    Troubleshooting Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: ❑...
  • Page 176: Networking

    Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 177: What Should I Do If I Cannot Access The Internet

    What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 178: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 179 How do I display the VAIO Smart Network window? To display the VAIO Smart Network window on the desktop, follow these steps: Click Start, All Programs, and VAIO Control Center. Click Network Connections and VAIO Smart Network. Click Advanced in the right pane. ✍...
  • Page 180: Bluetooth Technology

    Bluetooth Technology What should I do if other Bluetooth devices cannot discover my computer? ❑ Make sure both devices have the Bluetooth functionality enabled. ❑ If the WIRELESS indicator is off, turn on the WIRELESS switch. ❑ You cannot use the Bluetooth functionality when your computer is in a power saving mode. Return to Normal mode, then turn on the WIRELESS switch.
  • Page 181 What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other device is authenticated. ❑ To allow other Bluetooth devices to communicate with your computer, click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and the Options tab and select the Allow Bluetooth devices to connect to this computer check box.
  • Page 182: Why Is My Bluetooth Connection Slow

    Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. ❑...
  • Page 183: Can I Use A Device With Bluetooth Technology On Airplanes

    Troubleshooting Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices, due to radio interference. Check with facility staff to see if use of the Bluetooth functionality on the computer is permitted.
  • Page 184: Optical Discs

    Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Remove the disc from the optical disc drive.
  • Page 185 What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 186 Click Device Manager on the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the drivers.
  • Page 187 What should I do if I cannot write data to CD media? ❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver. ❑ Stop using the keyboard. ❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage.
  • Page 188: Display

    Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 129) ❑...
  • Page 189: Why Doesn't My Screen Display A Video

    Why doesn't my screen display a video? ❑ If the external display is selected for the display output and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 190 What should I do if the LCD brightness of my screen changes? ❑ The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when your computer returns to Normal mode from Sleep or Hibernate mode. To save your preference for the brightness, follow these steps: Right-click the power status icon on the taskbar and select Power Options.
  • Page 191 ❑ On models with an ATI video controller, you may find your computer screen temporarily goes blank: ❑ When you connect or disconnect the AC adapter ❑ Immediately after you start the computer with battery power To save your preference for the brightness, follow these steps: Click Start and Control Panel.
  • Page 192: What Should I Do If The External Display Remains Blank

    What should I do if the external display remains blank? If you cannot change the display output with the Fn+F7 keys, you need to change the settings for the external display with VAIO Control Center. To change the settings, launch the VAIO Control Center, select the control item for the external display, and then click to select the check box for changing the options to detect the external display.
  • Page 193: Printing

    Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 194: Microphone

    Troubleshooting Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
  • Page 195: Mouse

    Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure your mouse is securely plugged into the port. ❑ Restart your computer with your mouse connected. What should I do if the pointer does not move when I use my mouse? ❑...
  • Page 196: Speakers

    Speakers What should I do if my external speakers do not work? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...
  • Page 197 What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...
  • Page 198: Touch Pad

    Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad without connecting a mouse to your computer. See Using the Touch Pad 34). ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 199: Keyboard

    Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 200: Floppy Disks

    Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: Close all programs that are accessing the floppy disk drive.
  • Page 201: Audio/Video

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 202: Memory Stick Media

    Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Can I copy images from a digital camera using Memory Stick media? Yes, and you can view video clips that you have recorded with Memory Stick media-compatible digital cameras.
  • Page 203: Peripherals

    Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 204: Docking Station

    Docking Station What should I do if an error message appears when I press the UNDOCK button or select Undock Computer from the Start menu? ❑ When any device inserted or connected to the docking station is in use, you cannot disconnect your computer from the docking station.
  • Page 205: Support Options

    Support Options Support Options This section contains information on where to go for answers to questions about your VAIO computer. ❑ Sony Support Information (page 206) ❑ e-Support (page 207)
  • Page 206: Sony Support Information

    Internet. Using a personalized account, you can log your technical queries with ease. ❑ VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the printed and non- printed documentation. ❑ Visit the other Sony Web sites: ❑ http://www.club-vaio.com if you want to know more about VAIO and become part of the growing VAIO community.
  • Page 207: E-Support

    Support Options e-Support What is e-Support? You have searched our user guides and Web site (http://www.vaio-link.com) but have not found an answer to your question/ issue? e-Support is the ideal solution for you! Our e-Support Web Portal is an interactive Web site on which you can submit any technical query you may have regarding your computer and receive answers from our dedicated support team.
  • Page 208 Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but keep in mind that our e-Support Team can only treat your queries from Monday till Friday between 8am and 6pm. Is there a cost involved for using e-Support? No, this is a complete free of charge service offered to all registered VAIO customers! How do I know when the e-Support Team has handled my query/case? As soon as your case has been dealt with by our e-Support Team, you will receive an e-mail, notifying you that your case has...
  • Page 209: Trademarks

    Ready 2007 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. Adobe, Adobe Acrobat Standard, Adobe Reader, Adobe Premiere Elements, Adobe Premiere and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated.
  • Page 210 Macromedia and Flash are trademarks of Macromedia, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 211 © 2008 Sony Corporation...

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