en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
Environmental protection and saving energy en Do not use cleaning products with Add detergent based on the laun- ▶ a high alcohol content. dry's degree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
en Installation and connection Open the appliance door. The appliance comes with an Aqua- → "Basic operation", Page 30 Sensor. Remove any accessories from the a During the rinse cycle, the Aqua- drum. Sensor checks the degree of tur- Close the appliance door. bidity of the rinsing water, and ad- justs the duration and number of 4.2 Contents of package...
Installation and connection en 4.3 Requirements for the in- Installation loca- Requirements tion stallation location Wooden joist Place the appli- floor ance on a water- WARNING resistant wooden Risk of electric shock! board (minimum The appliance contains live parts. thickness of Touching live parts is dangerous. 30 mm) which is Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder.
Installation and connection en ATTENTION! 4.5 Connecting the appliance When draining, the water outlet hose Connecting the water inlet hose is subject to water pressure and may come loose from the installed con- nection point. WARNING Secure the water outlet hose ▶ Risk of electric shock! against unintentional loosening.
en Installation and connection Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Loosen the lock nuts using a WAF 17 wrench by turning it in a clock- wise direction.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 15 pump → Page 40 Door...
en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 25 Programme selector → Page 30...
first time en Start the first wash cycle or press first time 6 Before using for the to switch off the appliance. → "Basic operation", Page 30 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
en Display 7 Display The display shows the current settings, options or relevant information. display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 23 9,0 kg Recommended The maximum load capacity for the selec- load ted programme in kg.
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Display en display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 32 Energy consump- Energy consumption for the selected pro- tion gramme.
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en Display display Designation More information Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡ No water pressure. ¡ The water pressure is too low. Detergent drawer The detergent drawer has not been pushed in fully.
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection More information (Start/Reload/ ¡ Start Start, cancel or pause the pro- Pause) gramme.
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en Buttons Button Selection More information - 1400 Adjust the spin speed or activate (Spin Speed Re- (Rinse Hold). duction) is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated. The laundry remains in the rins- ing water.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cotton Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Programme setting: ¡...
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en Programmes Programme Description Max. load (kg) ¡ Max. 1400 rpm Delicate/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡...
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Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 800 rpm Sport Wash sports and leisure items made from synthetic fibres, microfibre or fleece. Use a detergent that is suitable for sports items. Do not use fabric softener. Tip: Use the Easy Care programme to wash heavily soiled laundry.
en Programmes Programme Description Max. load (kg) Rapid 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate .
QR code in the table of bag. contents or on www.bosch- home.com. – Tie together longer drawstrings, and tie cords with solid end- 11.1 Preparing the laundry pieces in hoods or trousers –...
13.1 Switching on the appli- Notes ¡ More detailed instructions for use ance can be found on www.bosch- Requirement: The appliance has home.com or by scanning the QR been correctly installed and connec- code on the title page of this user ted.
operation en ¡ The setting is saved if you activate 13.6 Starting the programme or deactivate the intelligent dosing Note: If you want to change the time system. until the programme ends, set the "Ready in" time first. 13.4 Loading laundry Press ▶ Note: To prevent creasing, take note a The drum rotates and load detec- of the maximum load for the tion takes place.
en Childproof lock Open the appliance door. Leave the appliance door and de- tergent drawer open so that resid- The appliance door remains ual water can evaporate. locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start 14 Childproof lock the Rinse programme.
Intelligent dosing system en Requirements 15 Intelligent dosing sys- ¡ The laundry is prepared. → "Preparing the laundry", Page 29 ¡ The laundry is sorted. Sorting laun- The optimum quantities of liquid de- ¡ The laundry is placed in the appli- tergent and fabric softener are dis- ance.
en Intelligent dosing system If you want to replace the liquid de- If required, add cleaning aids such tergent or fabric softener in the dis- as stain remover, water softener or penser with another product, clean bleach into the compartment for the detergent drawer beforehand.
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¡ Wi-Fi is activated on the router. scanning the QR code in the table of ¡ The Wi-Fi basic setting is activated contents or on www.bosch- on the appliance. home.com. → "Activating Wi-Fi on the appli- The Home Connect services are not...
en Home Connect Check whether the appliance is Connect the mobile device to the ‒ within the range of the Wi-Fi HomeConnect Wi-Fi network and home network. enter the Wi-Fi password (key) Reconnect the appliance to the HomeConnect. ‒ Wi-Fi home network with WPS a Your mobile device connects to function.
Home Connect en Press 16.6 Resetting the appliance a The appliance connects to the network settings Home Connect app. Press and hold for at least Once your appliance is displayed 3 seconds. in the Home Connect app, carry Set the programme to position 5. out the last steps in the Home Connect app.
Tip: For further information and de- scanning the QR code in the table of tails about the availability of Remote contents or on www.bosch- Diagnostics in your country, please home.com. visit the service/support section of your local website: www.home-con-...
Cleaning and servicing en Press down on the insert and re- 18.1 Cleaning the drum move the detergent drawer. CAUTION Risk of injury! Permanently washing at low temper- atures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for ▶...
en Cleaning and servicing Empty the detergent drawer. Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer.
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Cleaning and servicing en Disconnect the appliance's mains CAUTION - Risk of scalding! plug from the power supply. When you wash at high temperat- Open and remove the service flap. ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution.
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en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 40 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
Cleaning and servicing en Insert and close the service flap. 18.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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en Troubleshooting Fault Cause and troubleshooting The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Call the after-sales service. ▶ → "Customer Service", Page 57 "E:35 / -10" There is water in the base trough.
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Troubleshooting en Fault Cause and troubleshooting flashes. Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door. Press to start the programme. All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 57 "E:30/-20"...
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en Troubleshooting Fault Cause and troubleshooting The programme does The detergent drawer has not been pushed in as far not start. as it can go. Push the detergent drawer in as far as it will go. ▶ The pump for the intelligent dosing system is blocked. Switch off the appliance.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Spin or ▶ ing. Drain and pressing → "Resuming the programme when the programme status is Rinse Hold", Page 32 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Refill the dispenser. the dry laundry. → "Filling the dispensers", Page 33 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶ dosage → Page 34. Insufficient cleaning. Basic dosage is not correctly adjusted. If intelligent dosing is activated, adjust the basic ▶...
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Troubleshooting en Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. Connect- ing the water inlet hose Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 19. scanning the QR code in the table of contents or on www.bosch- home.com. Turn off the water tap. Empty the water inlet hose.
Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
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en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
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Consumption values en 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
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Depending on the appliance spe- A detailed Declaration of Conformity cifications can be found online at www.bosch- home.co.uk among the additional This product contains light sources documents on the product page for from energy efficiency class F. These your appliance.
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Declaration of Conformity en 2.4 GHz band (2400–2483.5 MHz): 5 GHz band (5150–5350 MHz + Max. 100 mW 5470–5725 MHz): Max. 100 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.