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Sony VPCP11S1E/B User Manual

Sony VPCP11S1E/B User Manual

Vaio vpcp11 series
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User Guide

Personal Computer
VPCP11 Series

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Summary of Contents for Sony VPCP11S1E/B

  • Page 1: User Guide

    User Guide Personal Computer VPCP11 Series...
  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 8 Getting Started... 10 Locating Controls and Ports... 11 About the Indicator Lights ... 16 Holding Your Computer... 17 Connecting a Power Source ... 19 Using the Battery Pack...
  • Page 3 Precautions... 115 Safety Information ... 116 Care and Maintenance Information... 120 Handling Your Computer... 121 Handling the LCD Screen ... 124 Using the Power Source ... 125 Handling the Built-in Camera ... 126 Handling Discs ... 127 Using the Battery Pack... 128 Handling "Memory Stick"...
  • Page 4: Before Use

    External views illustrated in this manual may look slightly different from those of your computer. How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the VAIO Link web site at http://support.vaio.sony.eu/.
  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
  • Page 6 Before Use > Finding More about Your VAIO Computer 2. On-screen Documentation ❑ User Guide (This manual) — Features of your computer and information about solving common problems. To view this on-screen guide: Click Start , All Programs, and VAIO Documentation. Open the folder for your language.
  • Page 7 VAIO computer. If you have problems locating your serial number, more guidance can be found on the VAIO-Link web site. http://support.vaio.sony.eu/ provides the possibility to ask questions to other VAIO users.
  • Page 8: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 9 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 10: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 11) ❑ About the Indicator Lights (page 16) ❑ Holding Your Computer (page 17) ❑ Connecting a Power Source (page 19) ❑...
  • Page 11: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. Front LCD screen (page 124)
  • Page 12 Getting Started > Locating Controls and Ports Ambient light sensor (page 164) Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level. Num lock indicator (page 16) Caps lock indicator (page 16) Scroll lock indicator (page 16) Power button Built-in speakers (stereo) Pointing stick...
  • Page 13 Getting Started > Locating Controls and Ports Right USB port (page 102) I/O port (page 93) Compliant with the USB 2.0 standard and supports high-/full-/low- speeds.
  • Page 14 Getting Started > Locating Controls and Ports Left Strap hole (page 18) DC IN port (page 19) USB port (page 102) Headphones jack (page 85), (page 96) WIRELESS switch (page 61), (page 66), Compliant with the USB 2.0 standard and supports high-/full-/low- speeds. (page 70),(page 76)
  • Page 15 Getting Started > Locating Controls and Ports Back Battery connector (page 21) SIM card slot (page 66) On models with the wireless WAN function.
  • Page 16: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is in Normal mode, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is turned off or enters Hibernate mode.
  • Page 17: Holding Your Computer

    Getting Started > Holding Your Computer Holding Your Computer You can hold your computer in both hands and operate it as illustrated below. Be sure to use the supplied hand strap to prevent accidental dropping of the computer. ✍ For information on how to use the touch pad and the buttons, see Using the Touch Pad (page 40).
  • Page 18 Getting Started > Holding Your Computer Attaching the Hand Strap To prevent accidental dropping, be sure to fasten the supplied hand strap to your computer through the strap hole and use the hand strap whenever you operate the computer while holding it in both hands. Do not wear the hand strap around your neck.
  • Page 19: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Before using the computer for the first time, you need to connect an AC adapter to your computer. Do not use your computer without installing the battery pack as it may cause the computer to malfunction.
  • Page 20 Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet. Make sure that an AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode 31).
  • Page 21: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack is already installed on your computer at the time of delivery but is not fully charged. Do not use your computer without installing the battery pack as it may cause the computer to malfunction. Installing/Removing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid.
  • Page 22 Getting Started > Using the Battery Pack Fit the battery pack into the battery compartment. The battery pack should be level with the bottom of the computer. Slide the battery pack toward the front of the computer until it clicks into place. Slide the battery LOCK switch outward to secure the battery pack on the computer.
  • Page 23: To Remove The Battery Pack

    Getting Started > Using the Battery Pack To remove the battery pack You will lose all unsaved data if you remove the battery pack while your computer is on and not connected to the AC adapter. Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward.
  • Page 24 For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard, supplied by Sony for your VAIO computer. Some VAIO computers may only function with a genuine Sony battery pack.
  • Page 25: Charging The Battery Pack

    Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.
  • Page 26 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 27 Getting Started > Using the Battery Pack Checking the Battery Charge Capacity The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery settings.
  • Page 28: Extending The Battery Life

    Getting Started > Using the Battery Pack Extending the Battery Life When your computer is running on battery power, you can extend the battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes ❑...
  • Page 29: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and the Shut down button.
  • Page 30: Using The Power Saving Modes

    Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into Hibernate mode or turn it off.
  • Page 31: Using Sleep Mode

    Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.
  • Page 32: Keeping Your Computer In Optimum Condition

    Getting Started > Keeping Your Computer in Optimum Condition Keeping Your Computer in Optimum Condition Updating Your Computer Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency, security, and functionality. The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on the computer.
  • Page 33: Using The Vaio Care

    Getting Started > Keeping Your Computer in Optimum Condition Using the VAIO Care With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide appropriate measures to solve the problem.
  • Page 34: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 35) ❑ Using the Pointing Device (page 37) ❑ Using Special-function Buttons (page 41) ❑...
  • Page 35: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Fn + % (F2): muting Fn + 2 (F3/F4): volume control...
  • Page 36 Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + (F9/F10): zooming Fn + (F12): hibernation Function Changes the size of an image or a document displayed on some software. To make the view look smaller and further away (zoom out), press the Fn+F9 keys. To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
  • Page 37: Using The Pointing Device

    Using Your VAIO Computer > Using the Pointing Device Using the Pointing Device Your computer is equipped with two types of cursor-pointing devices: the pointing stick and the touch pad. ✍ You can disable/enable the pointing devices. To change the pointing device settings, use the VAIO Control Center. Be sure to connect a mouse before disabling both pointing devices (the pointing stick and the touch pad).
  • Page 38: Using The Pointing Stick

    Using Your VAIO Computer > Using the Pointing Device Using the Pointing Stick The keyboard contains the pointing stick (1). You can point to, select, drag, and scroll objects on the screen using the pointing stick in combination with the buttons located below the space bar. The pointer (2) moves in the direction that you push the pointing stick.
  • Page 39 Using Your VAIO Computer > Using the Pointing Device Action Description Point Push the pointing stick to place the pointer on an item or object. Click Press the left button (3) or tap on the pointing stick once. Double-click Press the left button or tap on the pointing stick twice in a row. Right-click Press the right button (5) once.
  • Page 40: Using The Touch Pad

    Using Your VAIO Computer > Using the Pointing Device Using the Touch Pad The touch pad (1) is located at the lower-right corner of the LCD screen. You can point to, select, drag, and scroll objects on the screen using the touch pad in combination with the buttons located at the lower-left corner of the LCD screen. Action Description Point...
  • Page 41: Using Special-Function Buttons

    Using Your VAIO Computer > Using Special-function Buttons Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button ASSIST button Resolution Change button Functions Launches the VAIO Care while the computer is on. While the computer is off, the ASSIST button launches the VAIO Care Rescue.
  • Page 42 Using Your VAIO Computer > Using Special-function Buttons Special-function button WEB button Functions While the computer is in Normal mode, the WEB button launches the web browser assigned to the button by default. While the computer is off, the WEB button activates the Quick Web Access function and launches the web browser used with this function.
  • Page 43: Using The Quick Web Access Function

    Using Your VAIO Computer > Using the Quick Web Access Function Using the Quick Web Access Function The Quick Web Access function enables you immediately to access the Internet without launching the Windows operating system. Activating the Quick Web Access Function To activate the Quick Web Access function, your computer must be off.
  • Page 44 Using Your VAIO Computer > Using the Quick Web Access Function Notes on Using the Quick Web Access Function While the Quick Web Access function is activated, you cannot use: ❑ the Scr Lk key in combination with the Fn key for a shortcut. ❑...
  • Page 45: Using The Built-In Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the communication software, such as the Skype, you can make a video call through the Internet. ✍...
  • Page 46: Using "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 47: Inserting And Removing "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Your computer is supplied with a slot protector in the "Memory Stick Duo" slot. Remove the slot protector before you use the slot. Locate the "Memory Stick Duo"...
  • Page 48 Using Your VAIO Computer > Using "Memory Stick" Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot. ✍ If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. When you insert "Memory Stick"...
  • Page 49 Using Your VAIO Computer > Using "Memory Stick" Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo" slot without the adaptor, you may not be able to remove it from the slot.
  • Page 50 Using Your VAIO Computer > Using "Memory Stick" To remove "Memory Stick" Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator light is unlit before removing "Memory Stick".
  • Page 51: Formatting "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick"...
  • Page 52 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
  • Page 53 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of January 2010. However, not all "Memory Stick" are guaranteed of compatibility.
  • Page 54: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
  • Page 55 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Your computer is supplied with a slot protector in the SD memory card slot. Remove the slot protector before you use the slot. Locate the SD memory card slot.
  • Page 56 Using Your VAIO Computer > Using Other Modules / Memory Cards ✍ When you insert the SD memory card into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen instructions to install the software. The SD memory card icon will appear in the Computer window after you insert the card into the slot.
  • Page 57 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Insert the SD memory card slot protector to block any particles from entering the slot when not using the SD memory card. Before moving your computer, be sure to insert the SD memory card slot protector into the slot.
  • Page 58 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 59: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 60: Using The Network (Lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You need the display/LAN adapter to connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the network (LAN) port on the display/LAN adapter and the other end to your network.
  • Page 61: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer.
  • Page 62 Using Your VAIO Computer > Using the Wireless LAN Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of channels).
  • Page 63 Using Your VAIO Computer > Using the Wireless LAN Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.
  • Page 64: Starting Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Starting Wireless LAN Communications You first need to establish wireless LAN communications between your computer and an access point (not supplied). See Windows Help and Support for more information. For details on how to select the channel that will be used by the access point, see the manual that came with your access point. To start wireless LAN communications Make sure an access point is set up.
  • Page 65: Stopping Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
  • Page 66: Using The Wireless Wan

    Using Your VAIO Computer > Using the Wireless WAN Using the Wireless WAN Using the wireless WAN (WWAN) allows your computer to connect to the Internet through the wireless network wherever there is the mobile phone coverage. The WWAN may not be available in some countries or regions. Some features and options in this section may not be available on your computer.
  • Page 67: Inserting A Sim Card

    Using Your VAIO Computer > Using the Wireless WAN Inserting a SIM Card To use the wireless WAN function, you first need to insert a SIM card into the SIM card slot on your computer. Your SIM card is contained within a base plate, about the size of a credit card. ✍...
  • Page 68 Using Your VAIO Computer > Using the Wireless WAN Insert the SIM card into the SIM card slot with its printed circuit side up. Do not touch the printed circuit on the SIM card. Be sure to hold your computer firmly before inserting or removing the card. Do not damage the SIM card in any way, either by bending or exerting pressure on the card.
  • Page 69 Using Your VAIO Computer > Using the Wireless WAN Starting the Wireless WAN Communications To start the wireless WAN communications Turn on the WIRELESS switch. Click the VAIO Smart Network icon on the taskbar. In the VAIO Smart Network window, make sure that the switch next to Wireless WAN is On. Click the down arrow button next to the Wireless WAN switch and the Connect button to launch your connection manager software or the preinstalled software from a telecom operator depending on your model or country.
  • Page 70: Using The Bluetooth Function

    Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function You can establish wireless communications between your computer and other Bluetooth or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area. Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate.
  • Page 71: Communicating With Another Bluetooth Device

    Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
  • Page 72 Using Your VAIO Computer > Using the Bluetooth Function To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For setting up and using the Bluetooth function, search Windows Help and Support for Bluetooth information. Turn on the WIRELESS switch.
  • Page 73: Stopping Bluetooth Communications

    Using Your VAIO Computer > Using the Bluetooth Function Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer. Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window.
  • Page 74 Using Your VAIO Computer > Using the Bluetooth Function Notes on Using the Bluetooth Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
  • Page 75 Using Your VAIO Computer > Using the Bluetooth Function ❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices.
  • Page 76: Using The Gps Function

    Using Your VAIO Computer > Using the GPS Function Using the GPS Function You can get the location information by using GPS (Global Positioning System) with location software. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
  • Page 77: Using Various Functions With Built-In Sensors

    Using Your VAIO Computer > Using Various Functions with Built-in Sensors Using Various Functions with Built-in Sensors With a built-in accelerometer and digital compass (geomagnetic sensor), you can use the following functions. Be sure to use the supplied hand strap whenever you operate the computer while holding it in both hands to prevent accidental dropping of the computer.
  • Page 78 Using Your VAIO Computer > Using Various Functions with Built-in Sensors Using Viewing Functions with a Built-in Accelerometer To use the rotation function With the rotation function, you can view the computer screen in horizontal or vertical orientation. To use the rotation function, rotate your computer by 90 degrees.
  • Page 79 Using Your VAIO Computer > Using Various Functions with Built-in Sensors To use the flick function With the flick function, you can go backward or forward among pages or skip to the previous or next photo on the Windows Photo Viewer, the Adobe Reader, or some Internet browsing software. To use the flick function, slightly tilt your computer rightward or leftward.
  • Page 80 Using Your VAIO Computer > Using Various Functions with Built-in Sensors To use the flick function while you are using the computer in vertical orientation, fully open the LCD screen lid and slightly rotate the computer on the dotted line to the left or right as illustrated below. ✍...
  • Page 81 Using Your VAIO Computer > Using Various Functions with Built-in Sensors Obtaining Location Information with a Built-in Digital Compass With a built-in digital compass, you can obtain location information on the following software applications. ❑ VAIO Location Search For information on how to use the VAIO Location Search, see the help file included with the software. ❑...
  • Page 82 Using Your VAIO Computer > Using Various Functions with Built-in Sensors Notes on the Built-in Sensors Notes on using the built-in accelerometer ❑ You may lose all the unsaved data if you use the rotation function without exiting running software, such as video playback software.
  • Page 83 Using Your VAIO Computer > Using Various Functions with Built-in Sensors Notes on using the built-in digital compass ❑ The digital compass on the desktop displays the direction in which you are currently facing by detecting ambient geomagnetism. Because geomagnetism is affected by ambient environment, the digital compass may not display the correct direction at the following locations: ❑...
  • Page 84: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Using the Noise Canceling Headphones (page 85) ❑ Connecting a Display/LAN Adapter (page 92) ❑ Connecting an Optical Disc Drive (page 94) ❑...
  • Page 85: Using The Noise Canceling Headphones

    Using Peripheral Devices > Using the Noise Canceling Headphones Using the Noise Canceling Headphones A pair of noise canceling headphones may be supplied with your computer. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
  • Page 86 Using Peripheral Devices > Using the Noise Canceling Headphones Before You Use the Noise Canceling Headphones ❑ You can enable the noise canceling function only when the supplied noise canceling headphones are connected to the headphones jack that supports this function. ❑...
  • Page 87 Using Peripheral Devices > Using the Noise Canceling Headphones ❑ When the noise canceling function does not seem to be working, unplug the supplied noise canceling headphones completely and then plug them back again. ❑ Keep the built-in microphone (1) of the noise canceling headphones unblocked to ensure that the noise canceling function can be fully in effect.
  • Page 88 Using Peripheral Devices > Using the Noise Canceling Headphones Connecting the Noise Canceling Headphones To connect the noise canceling headphones Plug the headphones cable into the headphones jack i. icon appears on the taskbar to indicate that the noise canceling function is enabled and a balloon message pops up from the icon.
  • Page 89: Adjusting The Effect Of The Noise Canceling Function

    Using Peripheral Devices > Using the Noise Canceling Headphones Adjusting the Effect of the Noise Canceling Function The noise canceling headphones supplied with your computer is configured to yield the optimum effect by default. If you feel that the noise canceling function is not fully in effect, you may be able to adjust the effect with the Noise Canceling Control slider on the Noise Canceling Headphones window.
  • Page 90: Using The Microphone Directivity Function

    Using Peripheral Devices > Using the Noise Canceling Headphones Using the microphone directivity function Just like an ordinary microphone, the built-in microphone of the noise canceling headphones picks up ambient sounds coming from all directions. The microphone directivity (beamforming) function, however, can reduce ambient noises and pick up mainly your voice and sounds coming from your front and rear.
  • Page 91 Using Peripheral Devices > Using the Noise Canceling Headphones What to do if the icon and the balloon do not appear When the noise canceling function icon ( the icon, change the noise canceling function settings. To display the balloon message and the icon Click Start and Control Panel.
  • Page 92: Connecting A Display/Lan Adapter

    Using Peripheral Devices > Connecting a Display/LAN Adapter Connecting a Display/LAN Adapter A display/LAN adapter may be supplied with your computer to expand connectivity. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. Locating Ports on the Display/LAN Adapter Monitor port (page 97)
  • Page 93 Using Peripheral Devices > Connecting a Display/LAN Adapter Connecting the Display/LAN adapter to Your Computer To connect the display/LAN adapter to your computer Do not move your computer while the display/LAN adapter is connected, as it may disconnect the display/LAN adapter and cause damage to both units. Slide out the I/O plug (1) in the direction of the arrow and route the I/O plug cable (2) to the right of the tab (3).
  • Page 94: Connecting An Optical Disc Drive

    Using Peripheral Devices > Connecting an Optical Disc Drive Connecting an Optical Disc Drive To use optical disc media with your computer, connect an external optical disc drive (not supplied) to your computer. Connecting an Optical Disc Drive Be sure to connect an external optical disc drive to your computer before launching any preinstalled disc operation program. Be sure to connect an external optical disc drive to an AC power source before using the drive.
  • Page 95 Using Peripheral Devices > Connecting an Optical Disc Drive To connect an optical disc drive Connect your external optical disc drive to an AC outlet (1). Choose the USB port (2) you prefer to use. Plug one end of a USB cable (3) into the USB port, and the other end to the optical disc drive. ✍...
  • Page 96: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
  • Page 97: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. Some features and options in this section may not be available on your computer.
  • Page 98 Using Peripheral Devices > Connecting an External Display Connecting a Computer Display or a Projector You need a display/LAN adapter to connect an external display, such as a computer display or a projector, to your computer. To connect a computer display or a projector Plug the power cord (1) of your external display or the projector into an AC outlet.
  • Page 99: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. ✍ You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the type of your external display or projector.
  • Page 100: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 101 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function, or the computer may not return to Normal mode.
  • Page 102: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your computer. To connect a USB device Choose the USB port (1) you prefer to use.
  • Page 103 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
  • Page 104: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 105) ❑...
  • Page 105: Setting The Password

    If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO...
  • Page 106 Customizing Your VAIO Computer > Setting the Password Setting the Power-on Password To add the power-on password (machine password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Press the <...
  • Page 107 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.
  • Page 108 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (machine password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Enter the machine password and press the Enter key.
  • Page 109 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Enter the user password and press the Enter key.
  • Page 110 Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Create a password for your account under Make changes to your user account. In the New password and Confirm new password fields, enter the password for your account.
  • Page 111 Customizing Your VAIO Computer > Setting the Password To remove the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Remove your password. In the Current password field, enter the current password that you want to remove. Click Remove password.
  • Page 112: Using Intel(R) Vt

    Customizing Your VAIO Computer > Using Intel(R) VT Using Intel(R) VT Intel(R) Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's performance. Intel VT may not be available depending on the CPU installed on your computer. For information on virtualization and how to use hardware virtualization software, contact the software publisher.
  • Page 113: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.
  • Page 114: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 115: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Safety Information (page 116) ❑ Care and Maintenance Information (page 120) ❑ Handling Your Computer (page 121) ❑ Handling the LCD Screen (page 124) ❑...
  • Page 116: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as rugs, blankets, couches, beds, or near draperies that may block its air vents. ❑...
  • Page 117 Using the Power Saving Modes ❑ If your computer or the AC adapter becomes extraordinarily hot, turn off the computer, unplug the AC adapter, remove the battery pack, and then contact an authorized Sony service/support center. (page...
  • Page 118: Power Source

    ❑ Do not leave battery packs in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. ❑ For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard, supplied by Sony for your VAIO computer.
  • Page 119: Memory Stick

    Precautions > Safety Information Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 120: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet and the LCD panel with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 121: Handling Your Computer

    Precautions > Handling Your Computer Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑...
  • Page 122 If any problems occur, unplug the computer and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page ❑...
  • Page 123 Precautions > Handling Your Computer ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.
  • Page 124: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 125: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 126: Handling The Built-In Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 127: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
  • Page 128: Using The Battery Pack

    Precautions > Using the Battery Pack Using the Battery Pack ❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures. ❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time. ❑...
  • Page 129: Handling "Memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑...
  • Page 130: Handling The Built-In Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
  • Page 131: Handling The Display/Lan Adapter

    Precautions > Handling the Display/LAN Adapter Handling the Display/LAN Adapter To help you keep the display/LAN adapter at hand, the display/LAN adapter is designed to be attached to the AC adapter. To attach the display/LAN adapter to the AC adapter The appearance of your AC adapter may be different from those illustrated below in some countries or regions.
  • Page 132: Troubleshooting

    Using the VAIO Care (page 33). If the problems still cannot be solved and you need assistance, contact an authorized Sony service/support center. Some features and options in this section may not be available on your computer. ❑ Computer Operations (page 134) ❑...
  • Page 133 Troubleshooting > ❑ Speakers (page 167) ❑ Pointing Device (page 169) ❑ Keyboard (page 170) ❑ Floppy Disks (page 171) ❑ Audio/Video (page 172) ❑ "Memory Stick" (page 174) ❑ Peripherals (page 175)
  • Page 134: Computer Operations

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
  • Page 135: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    Troubleshooting > Computer Operations What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...
  • Page 136: What Should I Do If My Computer Or Software Stops Responding

    Troubleshooting > Computer Operations What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...
  • Page 137: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    21). ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 138 Troubleshooting > Computer Operations Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed. What should I do if my computer does not accept my password and returns a message, Enter Onetime Password? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and...
  • Page 139: How Can I Change The Boot Device Order

    Troubleshooting > Computer Operations How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.
  • Page 140 Troubleshooting > Computer Operations Why doesn't my computer respond fast enough while Windows Aero is running? Performance of your computer is not guaranteed while Windows Aero is running. It is recommended you disable Windows Aero to ensure optimum performance. To disable Windows Aero, follow these steps: Right-click on the desktop and select Personalize.
  • Page 141 Troubleshooting > Computer Operations Why doesn't the rotation function work? ❑ The rotation function may be disabled. In such a case, enable the rotation function with the VAIO Control Center. ❑ The rotation function is disabled when an external display is connected to the computer. In addition, if you connect an external display while you are using the computer in vertical orientation, the screen view switches to horizontal orientation.
  • Page 142: System Update / Security

    Troubleshooting > System Update / Security System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer.
  • Page 143: How Do I Keep My Antivirus Software Updated

    Troubleshooting > System Update / Security How do I keep my antivirus software updated? You can keep the Internet security software programs current with the latest updates by downloading and installing the updates from the web site of the manufacturer. Your computer must be connected to the Internet to download the updates.
  • Page 144: Recovery

    Troubleshooting > Recovery Recovery How can I create Recovery Media? You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory default settings. To create the media, launch the VAIO Care Create Recovery Media.
  • Page 145 Troubleshooting > Recovery How do I check the volume of the recovery area? Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: Click Start, right-click Computer, and select Manage.
  • Page 146 Troubleshooting > Recovery How do I reduce the volume of the recovery area? Your built-in storage device contains the recovery area where the data for system recovery is stored. If your computer includes a solid state drive, you might want to minimize the recovery area by removing such data. Insert a Recovery Media into the optical disc drive while your computer is in Normal mode, turn off the computer, and then turn it on once again.
  • Page 147: Battery Pack

    Troubleshooting > Battery Pack Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: ❑...
  • Page 148: Why Can't I Fully Charge My Battery Pack

    21). ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 149: Built-In Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.
  • Page 150 Troubleshooting > Built-in Camera What should I do if my computer becomes unstable when it enters a power saving mode while the built-in camera is in use? If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. To change the setting, see Using the Power Saving Modes (page 30).
  • Page 151: Networking (Lan/Wireless Lan)

    Troubleshooting > Networking (LAN/Wireless LAN) Networking (LAN/Wireless LAN) What should I do if my computer cannot connect to a wireless LAN access point? ❑ You need to connect the display/LAN adapter to your computer before configuring or accessing your network. ❑...
  • Page 152 Troubleshooting > Networking (LAN/Wireless LAN) ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings.
  • Page 153: What Should I Do If I Cannot Access The Internet

    Troubleshooting > Networking (LAN/Wireless LAN) What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 154: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 155: Wireless Wan

    Troubleshooting > Wireless WAN Wireless WAN What should I do if my computer cannot connect to the wireless WAN? ❑ Make sure the battery pack is installed properly and charged. ❑ Make sure the SIM card is 3G data enabled and activated by your telecom operator. When inserting the SIM card, be sure to follow the procedure in Inserting a SIM Card ❑...
  • Page 156: Bluetooth Technology

    Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
  • Page 157: Why Is My Bluetooth Connection Slow

    Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? 156). ❑ Make sure the other devices are authenticated. ❑...
  • Page 158: Can I Use A Device With Bluetooth Technology On Airplanes

    Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
  • Page 159 Troubleshooting > Bluetooth Technology What should I do if I do not hear sound from my headphones or audio/video controller? Check whether your headphones or audio/video controller supports the SCMS-T content protection. If not, you need to change the SCMS-T settings to connect the device using the Advanced Audio Distribution Profile (A2DP). To change the SCMS-T settings, follow these steps: ✍...
  • Page 160: Optical Discs

    Troubleshooting > Optical Discs Optical Discs What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it is not connected, the external optical disc drive may not work properly.
  • Page 161: Gps

    Troubleshooting > What should I do if I cannot use the GPS function? ❑ Make sure the WIRELESS switch is on. ❑ Make sure the switch next to GPS is set to On in the VAIO Smart Network window. What should I do if I cannot obtain location information or if the current location obtained is incorrect? ❑...
  • Page 162: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 30) ❑...
  • Page 163 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.
  • Page 164: Why Doesn't My Screen Display A Video

    Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 165: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 166: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ Your computer is not equipped with the microphone jack. You cannot use an external microphone. ❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: Close all open programs.
  • Page 167: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 168 Troubleshooting > Speakers What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 169: Pointing Device

    Troubleshooting > Pointing Device Pointing Device What should I do if my pointing device does not work? ❑ You may have disabled the pointing device(s) before connecting a mouse to your computer. See the tip in Using the Pointing Device (page 37).
  • Page 170: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 171: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
  • Page 172: Audio/Video

    Troubleshooting > Audio/Video Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel. Click Hardware and Sound. Click Manage audio devices under Sound. On the Sounds tab, click to cancel the Play Windows Startup sound check box. Click OK.
  • Page 173 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
  • Page 174: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...
  • Page 175: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet.
  • Page 176: Trademarks

    Walkman is a registered trademark of Sony Corporation. i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo " " are the trademarks of Sony Corporation. Intel, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation.
  • Page 177 SD Logo is a trademark. SDHC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 178: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 179 © 2010 Sony Corporation...

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