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Getting Help
This section provides information on how to
get help and support from Sony, and on
troubleshooting tips for your Network Media
Receiver.
Sony support options
Sony provides several support options for
your Network Media Receiver. When you
have questions about your Network Media
Drive or the software, refer to the following:
This guide explains how to use your
Network Media Receiver.
For customers in the United States
and Canada
Sony Online Support provides instant
access to information on commonly
encountered problems. Type a description
of the problem and the Knowledge
Database serches for the corresponding
solutions online.
You can visit Sony Online Support at:
http://www.sony.com/pcsupport
The Sony Customer Information
Service Center offers information about
your Network Media Receiver and other
Sony products that work with your
Network Media Receiver. To contact Sony
Customer Information Service Center, call
1-888-4SONYPC (1-888-476-6972).
For customers in Europe
VAIO-link. For addresses and numbers,
refer to
http://www.vaio-link.com/
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