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Panasonic KX-HCM280A Operating Instructions Manual

Panasonic KX-HCM280A Operating Instructions Manual

Panasonic operating instruction network camera kx-hcm280a
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Operating Instructions

Network Camera

KX-HCM280A
Model No.
Please read this manual before using and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico

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Table of Contents
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Summary of Contents for Panasonic KX-HCM280A

  • Page 1: Operating Instructions

    Operating Instructions Network Camera KX-HCM280A Model No. Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
  • Page 2: Main Features

    IPv6 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports IPv4 that's currently used, it is "dual stack"...
  • Page 3 Enhanced Multi-Camera Page Multi-Camera page displays up to 4 cameras. The previous model displays only 4 cameras, but this camera can switch 3 sets of 4 cameras. Additionally, the camera can displays maximum 12 cameras on a page in a static image. Supporting Viewnetcam.com service Viewnetcam.com service allows you to access the camera over the Internet with your favorite domain name (e.g.
  • Page 4 Operating Instructions How to Use This Documentation The camera includes the following 2 manual types. • Installation/Troubleshooting Installation/Troubleshooting provides explanations for accessories included with the camera, the initial configuration, and troubleshooting tips. The Installation/Troubleshooting helps you to easily configure the camera. •...
  • Page 5 System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly. For IPv4 Connection Item Operating Microsoft System Microsoft • • Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP) Interface 10/100 Mbps network card installed Web Browser...
  • Page 6 10/100 Mbps network card installed Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD- ROM) Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser. Description Windows XP Service Pack 1 or later ®...
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Keep these instructions. Heed all warnings. Follow all instructions. After taking away the sand or the dust on the lens, wipe the lens with lens cleaning paper.
  • Page 8 Operating Instructions User Name and Password Protection The use of a unique User Name and secret Password is an important tool that will help limit unauthorized individuals from accessing the camera. If you choose to disable this tool, and choose not to limit access by use of a User Name and Password, this may result in access to the camera by unauthorized individuals.
  • Page 9: Table Of Contents

    Table of Contents Camera Monitoring... 11 Accessing the Camera ... 11 1.1.1 To Access the Camera in IPv6... 13 Viewing Single Camera page ... 15 1.2.1 Auto Centering the Image (Click to Center) ... 19 1.2.2 Capturing a Still Image ... 20 1.2.3 Using Operation Bar ...
  • Page 10 Operating Instructions 2.16 Buffering or Transferring Images by Timer... 82 2.17 Buffering or Transferring Images by Alarm Signal ... 91 2.18 Transfer the Camera Image in Transport Mode ... 102 2.19 Transfer the Camera Image in Tunnel Mode... 103 2.20 Specifying Operation Time ...
  • Page 11: Camera Monitoring

    Camera Monitoring Accessing the Camera Start up the web browser on your PC. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When port number is 80 (default), you do not need to enter port number. See page 42 for details about port number.
  • Page 12 Close the web browser. Multi Buffered Image Setup Maintenance Network Camera KX-HCM280A Version ∗.∗∗ ∗.∗∗ Running in IPv4 mode. B To Multi-Camera page (page 30) D To Setup page (page 37) F To Support page (page 117)
  • Page 13: To Access The Camera In Ipv6

    • Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information you wish to visit http://www.ipv6.org/. [For assistance, please call: 1-800-272-7033]...
  • Page 14 Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.
  • Page 15: Viewing Single Camera Page

    Viewing Single Camera page Access the camera (see page 11). • The Top page is displayed. Click the [Single] tab at the top of the page. • When Security Warning window is displayed, click [Yes] (see page 16). • See page 17 for Security Warning window when using Microsoft Windows XP Service Pack 2.
  • Page 16 Operating Instructions Security Warning window To view a video (Motion JPEG), ActiveX to display a video for the first time, Security Warning window will be displayed. When using Windows XP or Windows 2000, log in as an administrator to install it. If you cannot install ActiveX Controls or you cannot see the video in the Internet Explorer •...
  • Page 17 Security Warning window on Microsoft Windows XP Service Pack 2 To view a video (Motion JPEG), ActiveX Controls must be installed. Follow the steps shown below to install ActiveX Controls. Click the warning displayed above the tabs, and click [Install ActiveX Control...].
  • Page 18 The Banner When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page 77).
  • Page 19: Auto Centering The Image (Click To Center)

    1.2.1 Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen. Move the cursor to the desired point.
  • Page 20: Capturing A Still Image

    Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. Operate pan/tilt and select a resolution to display an image. Click the capture image button. • The camera image opens in another window. Right-click the image, and select [Save Picture As...]. •...
  • Page 21: Using Operation Bar

    1.2.3 Using Operation Bar Left End Pan / Tilt Scan Zoom Focus Preset Program Alarm Brightness Output Open Short Refresh Interval Motion (10) Resolution (11) ∗ Image Quality Favor Clarity ∗ (12) Standard Favor Motion Note When the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser.
  • Page 22 Operating Instructions Pan/Tilt Operation The pan scan and tilt scan buttons automatically move the lens horizontally from -175° to +175° and vertically from -120° to 0° in mounting on the table and from 0° to +90° in mounting on the ceiling, and the lens returns to the current position.
  • Page 23: Zooming In And Out

    1.2.4 Zooming In and Out Network Camera has a 42x magnifying capacity: the 21x magnifying capacity of the optical zoom and 2x magnifying capacity of the digital zoom. Zoom button increases or decreases the size of the object on the Single Camera screen. Tele button zooms in, and Wide button zooms out.
  • Page 24: Automatic And Manual Focusing

    Operating Instructions 1.2.5 Automatic and Manual Focusing Focus button adjusts the focus. Network Camera has Automatic and Manual Focusing features. AF (Automatic Focus) button automatically allows the lens to focus on objects. Manual focusing starts by pressing Near or Far button. Near button enables the lens to shorten the focal distance, and Far button lengthens it, manually.
  • Page 25 • When positioning the camera in front of a window to view images on the other side of the glass, set the Automatic Focus Range setting to "Normal" (page 65). • When positioning the camera within 1 m (39.4 inches) of the object you wish to view, set the Automatic Focus Range setting to "Macro"...
  • Page 26: Setting Home Position/Alarm Position/Preset Button

    Operating Instructions 1.2.6 Setting Home Position/Alarm Position/Preset Button Registering Home Position/Alarm Position A home position and an alarm position can be registered. When restarted, the camera takes a home position. If the Lens Position When Triggered setting is set (see page 93), the camera takes a alarm position after the External I/O detects a signal.
  • Page 27 Registering a Preset Button 8 camera positions can be stored as presets. These buttons can be changed (see page 29). • Registered buttons are shown in blue. • Unregistered buttons are shown in white. Click [Program]. • [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes.
  • Page 28 Operating Instructions Viewing the Image Click the home position, alarm position or registered preset button. • The camera takes each position, and the image is displayed. Pan / Tilt Home Position Pan/Tilt Putting the cursor displays Preset the preset name. Alarm Position Brightness...
  • Page 29 Changing or Deleting the Settings Click [Program]. • [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes. Pan and tilt the camera to a desired position, or skip to step 5 if deleting a preset. Zoom to the desired position. Adjust the focusing if necessary.
  • Page 30: Viewing Multi-Camera Page

    Operating Instructions Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 80). Access the camera (see page 11). • The Top page is displayed. Click the [Multi] tab at the top of the page. Single •...
  • Page 31 • When the refresh interval is slow, restrict the bandwidth on the Network page (see page 43 and page 48). The refresh interval may be improved. • To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 75). •...
  • Page 32: Viewing Buffered Image Page

    Operating Instructions Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 82 or page 91). You can view buffered images on this Buffered Image page. Note • Sound cannot be buffered on the Buffered Image page.
  • Page 33 Display images clicking buttons below. [Play]: The buffered images are displayed continuously. [<Prev] or [Next>]: The previous or next image is displayed. [First], [<100], [<10] or [10>], [100>], [Last]: First, 10th, 100th, image before or last, 10th, 100th, image after of the displayed image appears.
  • Page 34: Deleting Buffered Images

    Operating Instructions 1.4.1 Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Image Buffer/Transfer page (see page 82 or page 91). Note • If you are buffering images on the internal memory, the following operations also delete all buffered images.
  • Page 35: Viewing Still Images On Your Cell Phone

    Viewing Still Images on Your Cell Phone You can view still images over the Internet from a compatible cell phone. Enter "http://IP address (or URL):Port Number/Mobile" on a cell phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
  • Page 36 (4)L (2)U (8)D )Tele (#)Wide • Some cell phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a cell phone model list, and the compatibility level which has been verified with the Panasonic Network Camera.
  • Page 37: Various Camera Features

    Various Camera Features Using Camera Features Access the camera (see page 11). • The Top page is displayed. Note • When [Permit access from guest users] is set on the Security: Administrator page, click [login] button and log in as an administrator. •...
  • Page 38 Operating Instructions Basic Network (IPv4) Configures the IPv4 network settings to connect the Network (IPv6) Configures the IPv6 network settings to connect the IPsec UPnP Viewnetcam. Date and Time Sets the date and time, automatic time adjustment and Camera Account Administrator General User camera to the network (see page 40).
  • Page 39 Advanced (10) Image Display (11) Multi-Camera (12) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page (13) Operation Time (14) External Output (15) Indicator Control If you change [Administrator], [General User], or [Multi-Camera Setup page] settings, changes will not be applied to the video (Motion JPEG) viewers. Restart the camera to make changes applied to all video viewers.
  • Page 40: Connecting The Camera To Your Ipv4 Network

    Operating Instructions Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP™ (Universal Plug and Play) to configure your router. •...
  • Page 41 DHCP Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • New settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 109).
  • Page 42 Operating Instructions • Checking [Yes] for [Allow Access from the Internet] on [Automatic Setup] may not display the Top page, because the port number may change. Use the Setup Program to access the camera. • If the camera is restarted, all buffered images on the internal memory are deleted.
  • Page 43 Setting Host Name • (DHCP Only) • Default Gateway • (Static/DHCP Only) • DNS Server • Address (Static/DHCP Only) • • Max. Bandwidth • Usage • • Note [For assistance, please call: 1-800-272-7033] Description If your ISP uses the DHCP function which automatically assigns the IP address to the camera, enter the ISP- assigned host name.
  • Page 44 Operating Instructions Setting Connection Type • • If you automatically obtain the IP address from the DHCP server, you do not need to set it. Description Select [Auto Negotiation] normally. If you cannot access the camera, see page 44 "The Top page is not displayed." in the Installation/Troubleshooting.
  • Page 45: Connecting The Camera To Your Ipv6 Network

    Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion.
  • Page 46 Operating Instructions Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
  • Page 47 Click [Restart]. • The camera restarts, and the Top page is displayed. Note • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 132). Or you can search it on the Status page (see page 109) after accessing the camera in IPv4.
  • Page 48 Operating Instructions Setting DNS Server • Address • • Max. Bandwidth • Usage • • Note Connection Type • • Description DNS server address is required in the following conditions. • Transferring camera images by E-mail or FTP • Setting cameras by their host names on the Multi- Camera Setup page •...
  • Page 49: What Is Ipsec

    What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. Allowed User Camera's IPsec Feature The camera can use IPsec in both IPv4/IPv6. The camera supports the following IPsec feature.
  • Page 50 : Services for multiple global addresses (A global address must be set up on your PC.) To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. : Services for multiple global addresses (A global address must be set up to the camera.)
  • Page 51 WAN side of the router.) : "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. : Services for multiple global addresses (A global address must be set up to the camera.)
  • Page 52: Encrypt The Camera Image In Transport Mode

    Operating Instructions Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. Click [IPsec] on the Setup page. Click Camera in the Transport column. •...
  • Page 53 Setting Status • Pre-Shared Key • • Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference. To protect your security and privacy, pay attention to the following points. •...
  • Page 54 In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.7 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features.
  • Page 55: Encrypt The Camera Image In Tunnel Mode

    Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Note • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. • If you use IPsec, refresh interval slows down. •...
  • Page 56 Operating Instructions Setting Status • Pre-Shared Key • • Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference. To protect your security and privacy, pay attention to the following points. •...
  • Page 57 Setting IPsec • Encoding strength • Click [Restart]. Set up your VPN router as shown below. • To use tunnel mode, you need to set up your VPN router. IKE Items Phase 1 Authentication Method Mode Diffie-Hellman MODP Group Cipher Algorithm Message-Digest Algorithm Lifetime...
  • Page 58 • If you cannot communicate using IPsec, see 2.7 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. Quick mode Specifies either of Off, D-H Group 1 or D- H Group 2.
  • Page 59: Using Upnp™ (Universal Plug And Play)

    In order to use this feature, your router needs to support this feature and it must be enabled. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/ for details and see your router manual for how to enable UPnP™. After the UPnP™ is enabled on the router, set [Enable] for auto port forwarding.
  • Page 60 Operating Instructions Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to UPnP page]. • The UPnP page is displayed.
  • Page 61: Registering With The Viewnetcam.com Service

    Viewnetcam.com also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
  • Page 62 Operating Instructions Note • When the Viewnetcam.com registration website is not displayed, confirm that the URL is displayed in the right column of the Your Account Link. If the URL is not displayed, follow the procedures below. 1. Wait for a while, and click [Refresh] on the web browser. 2.
  • Page 63: Setting Date And Time

    Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for image buffer/transfer, operation time and time stamps on the buffered image. Note Saving the date and time settings deletes all buffered images on the internal memory.
  • Page 64 Operating Instructions Setting Time Setting • Automatic Time • Adjustment • • Note Adjust Clock for • Daylight Saving Time Note Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Date and Time page]. •...
  • Page 65: Changing Camera Settings

    2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance, AC power source frequency, automatic focus range, mounting type, pan/tilt range, return to specified position, color night view, and vertical resolution settings. Click [Camera] on the Setup page. Set each parameter.
  • Page 66 Operating Instructions Setting Camera Name • • White Balance Select from the following options. • • • • • • Note AC Power It can select Flicker Correction by power line frequency. Source • Frequency • Select 60 Hz in the United States. Automatic Set to "Macro"...
  • Page 67 Setting Pan Range Select from the following options. • Minimum • Home Position • Maximum The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen. Check the range after the setup. Tilt Range Select from the following options.
  • Page 68 Operating Instructions Setting Color Night • View • Note Vertical When viewing motion images in 640 x 480 resolution, scan Resolution (for lines may appear when objects pass horizontally in front of the 640 x 480 camera or when the camera pans horizontally. Set to "240" to mode) remove the scan lines.
  • Page 69 Specifying Pan/Tilt Range Access the camera (see page 11), and click [Single] at the top of the Top page. Open another web browser, and display the Camera page (see page 65). Align the Single Camera page and the Camera page side to side. Pan / Tilt Scan Zoom...
  • Page 70 Operating Instructions When the camera is mounted on a table Max.: 0 ˚ Max.: +175 ˚ Min.: -120 ˚ Click [Save] on the Camera page. • New settings are saved. The camera turns to the home position. When the camera is mounted on a ceiling Min.: -175 ˚...
  • Page 71: Changing Authentication Setting And Administrator User Name And Password

    2.11 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Note • If you access the camera for the first time, the window to set administrator user name and password is displayed.
  • Page 72 Operating Instructions Setting General Authentication has 2 phases. Authentication • Note • User Name/ • Password • Note • • Note • When setting [General Authentication], set the user name and password. • When users other than an administrator are accessing the camera, [Setup] and [Maintenance] tab will not be displayed.
  • Page 73 Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Note • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General Users/Guest Users The camera has 3 user levels (administrator, general users and guest users).
  • Page 74: Logging In To The Camera

    Operating Instructions 2.12 Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. Click [Login] at the top of the page.
  • Page 75: Creating, Modifying Or Deleting General Users

    2.13 Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users.
  • Page 76 Operating Instructions Setting User ID List • • User Name/ • Password • Note • • Access Level Access level is set for each general user. Check the feature to enable. • • Click [Save] when finished. • New settings are saved. •...
  • Page 77: Changing Initial Settings On The Single Camera Page Or The Multi-Camera Page

    2.14 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval. You can display a time stamp on the image. The initial language can be selected from eight languages.
  • Page 78 • When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Checking [Display] for Administrator is particularly recommended. • When checked, the banner is displayed for administrator or general users or both.
  • Page 79 Operating Instructions Click [Go to Image Display page]. • The Image Display page is displayed. [For assistance, please call: 1-800-272-7033]...
  • Page 80: Configuring Multiple Cameras

    Operating Instructions 2.15 Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured.
  • Page 81 Setting Display • IP Address • Host Name Port No. • Camera Name • In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set the host name. Enter ASCII characters for the host name (see page 140). But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [<] and [>] are not available.
  • Page 82: Buffering Or Transferring Images By Timer

    Operating Instructions 2.16 Buffering or Transferring Images by Timer The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Click [Buffer/Transfer] on the Setup page. Click [No.] to enable buffer/transfer. Check [Enable Image Buffer/Transfer], select [Timer] for trigger, and click [Next>].
  • Page 83 Setting Enable Image • Buffer/Transfer Trigger • • Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 63). • Clicking [<Back] takes you back to the previous page. •...
  • Page 84 Operating Instructions Setting Image • Resolution Image Quality • Note Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer.
  • Page 85 Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 40 and page 45).
  • Page 86 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 87 Setting Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters). •...
  • Page 88 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 89 Setting SMTP Server IP • Address or Host Name • Port No. • POP3 Server IP • Address or Host Name • Port No. • Login ID • Password • Reply E-mail • Address Destination E- • mail Address 1—3 Subject •...
  • Page 90 Operating Instructions Confirm the settings, and click [Save]. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Note • The following operations also delete all buffered images. –...
  • Page 91: Buffering Or Transferring Images By Alarm Signal

    2.17 Buffering or Transferring Images by Alarm Signal The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. An external sensor connected to the external I/O terminal can be used with the buffer/transfer by alarm feature. When the sensor is triggered, the camera can buffer or transfer images by alarm.
  • Page 92 Operating Instructions Setting Enable Image • Buffer/Transfer Trigger • • Alarm enable • condition Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 63). •...
  • Page 93 Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the alarm position. • Clicking [<Back] takes you back to the previous page. •...
  • Page 94 Operating Instructions Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. •...
  • Page 95 Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 40 and page 45).
  • Page 96 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 97 Setting Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters). •...
  • Page 98 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 99 Setting SMTP Server IP • Address or Host Name • Port No. • POP3 Server IP • Address or Host Name • Port No. • Login ID • Password • Reply E-mail • Address Destination E- • mail Address 1—3 Subject •...
  • Page 100 Operating Instructions After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 98 and page 99. When finished, click [Next>] and go to step 10.
  • Page 101 Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Note • If you set a short interval to transfer image to a cell phone, many E-mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.
  • Page 102: Transfer The Camera Image In Transport Mode

    Operating Instructions 2.18 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. E-mail or FTP Server Prepare the following requirements. Item E-mail or FTP Operating Server System ISP Service Camera ISP Service See page 52 and set up the E-mail or FTP server.
  • Page 103: Transfer The Camera Image In Tunnel Mode

    2.19 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. Not Encrypted Prepare the following requirements. Item VPN Router ISP Service (in IPv4) ISP Service (in IPv6) Camera ISP Service (in IPv4) ISP Service (in IPv6)
  • Page 104: Specifying Operation Time

    Operating Instructions 2.20 Specifying Operation Time The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Note • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup.
  • Page 105 Setting Enable • A day of the • week Operation Time • Click [Save] when finished. • New settings are saved. • The Operation Time page is displayed. About Operation Time In the operation time settings, the enabled settings take priority over the disabled settings.
  • Page 106: Controlling External Output Terminal

    Operating Instructions 2.21 Controlling External Output Terminal The external I/O terminal can be used to connect an external output device, such as a light. The external output device can be controlled by pressing the Output Control buttons on the operation bar. You can change the initial status of the output signal on the External Output page.
  • Page 107: Changing Indicator Display

    2.22 Changing Indicator Display The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select indicator option.
  • Page 108: Camera Maintenance

    Operating Instructions Camera Maintenance Maintenance page Maintenance Status Session Status Restart Update Firmware Save Settings Load Settings Reset to Factory Default Maintenance Status Session Status Restart Update Firmware Save Settings Load Settings Reset to Factory Default Displays the camera settings and status (see page 109). Displays information on access to the camera (see page 109).
  • Page 109: Confirming The Status

    The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. 3.1.2 Confirming Session Status Displays client information connecting to camera.
  • Page 110: Restarting The Camera

    Operating Instructions 3.1.3 Restarting the Camera The Restart page can restart the camera. The camera can also be restarted by disconnecting the AC cord from the outlet and reconnecting it again. Note When the camera restarts, the buffered images will be deleted. Click [Restart] on the Maintenance page.
  • Page 111: Updating The Camera Firmware

    • The firmware version is displayed on the Top page and the Status page. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
  • Page 112 Operating Instructions • The Update page is displayed in about 1 minute. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware].
  • Page 113 Operating Instructions Confirm that the version number on the Top page is updated. Network Camera KX-HCM280A Version ∗.∗∗ Updated version Running in IPv4 mode. • If the version number is updated, the firmware update is complete. [For assistance, please call: 1-800-272-7033]...
  • Page 114: Creating Configuration File

    Operating Instructions 3.1.5 Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 115). Note The saved image has privacy information. Prevent private information leaks. Click [Save Settings] on the Maintenance page.
  • Page 115: Loading Settings From A Configuration File

    3.1.6 Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Note • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved.
  • Page 116: Resetting The Camera To Factory Default

    Operating Instructions 3.1.7 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...
  • Page 117: Support Page

    Clicking [Help] on the Support page displays the next page. 3.2.2 Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
  • Page 118: Seeing Support Information

    Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
  • Page 119: External I/O

    External I/O The external I/O terminal can be used to connect an external input device (such as a door sensor or motion sensor) and an external output device (such as a light). By connecting an external sensor to the External I/O, the camera can buffer/ transfer images by alarm when there is a sensor detection (page 91).
  • Page 120 Operating Instructions Circuit Diagram Example Network Camera 10.5 13.5 CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used. Serious damage to the camera may result if a device is connected to the external I/O that exceeds its electrical capability (see page 119).
  • Page 121: Factory Default Reset Button

    FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button. FACTORY DEFAULT RESET button (Press the button with a pointed object) Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.
  • Page 122: Default Setting List

    Operating Instructions Default Setting List Basic Items Network Connection Mode (IPv4) Allow Access from the Internet (Automatic Setup only) Network Configuration from Setup Program (Static/DHCP only) Port No. (Static/DHCP only) IP address (Static only) Subnet Mask (Static only) Host Name (DHCP only) Default Gateway (Static/DHCP only)
  • Page 123 Items Network Connection Mode (IPv6) Allow Access from the Internet (Automatic Setup only) Port No. (Static only) IP address (Static only) Default Gateway (Static only) DNS Server 1 DNS Server 2 Max. Bandwidth Usage (Mbps) Connection Type IPsec Encoding strength Transport Tunnel UPnP...
  • Page 124 Operating Instructions Items Date and Time Setting Time Automatic Time Adjustment Time Zone Adjust Clock for Daylight Saving Time Start Day End Day Camera Camera Name White Balance AC Power Source Frequency Automatic Focus Range Mounting Type Pan Range (Minimum) (Home Position) (Maximum) Default...
  • Page 125 Items Tilt Range (On the table) (Minimum) (Home Position) (Maximum) Tilt Range (On the ceiling) (Minimum) (Home Position) (Maximum) Return to Specified Position (Time) (Specified Position) Color Night View Vertical Resolution (for 640 x 480 mode) [For assistance, please call: 1-800-272-7033] Default Required Selected...
  • Page 126 Operating Instructions Account Items Security: General Administrator Authentication User Name Password Retype Password General User User ID List User Name Password Retype Password Limit time of Continuous Motion JPEG Refresh Interval Access Level Default Required Do not permit access from guest users [Blank] When setting...
  • Page 127 Advanced Items Image Single Camera Image Display Resolution Single Camera Image Quality Single Camera Refresh Interval Multi-Camera Image Resolution Multi-Camera Image Quality Multi-Camera Refresh Interval Time stamp setting Language Banner Display (Administrator) (General User) [For assistance, please call: 1-800-272-7033] Default Required 320 x 240 Standard...
  • Page 128 Operating Instructions Items Multi- Multi-Camera Camera Display IP Address or Host Name Port No. Camera Name Buffer/ Status Transfer Trigger Active Time of Trigger Image Setting (Image Resolution) (Image Quality) Image Buffer Frequency Transfer Method Notify Operation Operation Time Time External External Device Output...
  • Page 129 Items Indicator Indicator Control Control *1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set 8 hexadecimal digits divided with ":". Consecutive 0s can be abbreviated as "::". *2 Set the number of 1—65535.
  • Page 130: Cleaning

    Operating Instructions Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.6.1 Cleaning the Main Unit If the lens has the sand or the dust, image quality may decrease. After taking away the sand or the dust on it, wipe it with lens cleaning paper. Note •...
  • Page 131: Setting An Ip Address On Your Pc

    Setting an IP Address on Your PC Your PC's IP address can be assigned by the following procedures. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below. Windows XP [Start] ( Internet Connections] Connection] in use [TCP/IP]...
  • Page 132: Using Setup Program

    Displaying the Setup page. Finding the camera Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the Setup CD-ROM. Click [Camera Setup]. Displays version information about this program.
  • Page 133 • When the following dialog box is displayed, click [Unblock]. • You can find the camera IP address and port number by looking up the MAC address of your camera. Address Address IPv6 Information Note • If you try to find multiple cameras, each MAC address beside the Ethernet (LAN) port verifies which camera you are setting up.
  • Page 134 Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 133. Click each button to execute the program. Note • For the first time installation or after pressing the FACTORY DEFAULT RESET button, you must select [Automatic Setup (Local Access Only)].
  • Page 135 • If "Camera setup completed" is displayed, click [Close] to finish the Manual Setup. Close all Setup windows. [For assistance, please call: 1-800-272-7033] Operating Instructions...
  • Page 136: Setting Your Pc

    Operating Instructions Setting Your PC 3.9.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • To communicate with a camera installed inside a LAN, changing the web browser settings is recommended.
  • Page 137 Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. • If not checked, click [Cancel]. Proxy settings are not required. [For assistance, please call: 1-800-272-7033] Operating Instructions See if the check box is checked or not.
  • Page 138 Operating Instructions Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. Click [OK].
  • Page 139: Setting Upnp™ To Display Camera Shortcut In My Network Places

    3.9.2 Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnP™ (Universal Plug and Play) following the steps below. Windows XP [Start] ( Windows XP [Start] ( Service Pack 2...
  • Page 140: Ascii Character Table

    Operating Instructions 3.10 ASCII Character Table (space) " & < > ASCII Character Table...
  • Page 141: File Size And Number Of Buffered Images

    3.11 File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value. Resolution Items File Size About 60 KB 640 x 480...
  • Page 142: Specifications

    Operating Instructions 3.12 Specifications Network Camera Items Zoom Pan/Tilt Angle Sensor Type Illumination White Balance Focus Minimum Object Distance Aperture (F No.) Horizontal Viewing Angle Exposure Other Specifications Items Video Compression Video Resolution Buffered Image Video Output Frame rate Specifications 12 steps, 42x (21x Optical Zoom, 2x Digital Zoom) Pan: -175°...
  • Page 143 Other Specifications Items Supported Protocols IPsec Feature IKE (Internet Key Exchange) Cipher Algorithm Message-Digest Algorithm Message Transfer Condition Image Transfer Method Interface Indicator Display External I/O Dimension (HWD) Weight Power Supply Temperature [For assistance, please call: 1-800-272-7033] Specifications IPv4/IPv6 Dual-Stack •...
  • Page 144 Operating Instructions Other Specifications Items Humidity Setting Angle The maximum number of frames changes depending on the image quality and what object you buffer. Frame rate may slow down depending on the network environment, the PC performance, the image quality, enabling IPsec, or what object you view. Specifications Operation: 20 %—80 % (No Condensation) Storage: 20 %—80 % (No Condensation)
  • Page 145: Index

    Operating Instructions Index...
  • Page 146 Operating Instructions Abbreviations 4 ActiveX Controls 16 Administrator/General Users/Guest Us- ers 73 Alarm Image Buffer/Transfer 91 Alarm Position 26 ASCII Character Table 140 Automatic Focus Range 66 Buffered Image page 32 Camera Access 11 Camera page 65 Capture Image Button 20 Cell Phone 35 Cleaning 130 Click to Center 19...
  • Page 147 Operating Instructions Security: Administrator page 71 Setup page 37 Setup Program 132 Single Camera page 15 Specifications 142 Status page 109 Support Information page 118 Support page 117 System Requirements for your PC 5 Timer Image Buffer/Transfer 82 Top page 12 Trademarks 4 Transport mode 52 Tunnel mode 55...
  • Page 148 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. The information in this document is subject to change without notice.

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