Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports Game Installation Operation Connecting and Using a PC Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable...
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Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Customer Service Centre Responsibility for the Pay Service (Cost to Product diagnosis (Screen issue) Customers) Checking the Resolution and Frequency Not a product defect Check the following. A Product damage caused by customer's fault Others Q &...
Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked with other products.
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable.
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Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects.
Chapter 02 Preparations Installation Attaching the Stand ― Disassembly is the reverse order of assembly. Connect the corresponding cables. Collect cables and then align them with the centre groove of COVER REAR SUB. Assembly the COVER REAR SUB on the rear of the product. Remove the COVER STAND BODY REAR Insert the stand base into the stand Place the stand neck on the monitor as...
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Disassemble the COVER-REAR TOP. Assemble the COVER-REAR TOP to the stand Place the corresponding cables into Push the COVER STAND BODY REAR in Stand up the monitor as shown in the neck as shown in the figure. Rotate the COVER-REAR TOP clockwise. the stand-neck holder.
Precautions for moving the product • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. • Do not hold the product upside down only by • Do not press down on the product. There is a product when moving it.
Checking the space around the product Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product.
Anti-theft Lock Caution ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. To lock an anti-theft locking device: •...
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
Control Panel Parts Description JOG Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality.
Shortcut Key Parts Description Source Switch USB Easily access the settings for three different modes by using the shortcut key at the bottom, without the need of using a main on-screen menu. • Shortcut key 1 / Shortcut key 2 / Shortcut key 3 •...
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Ports Port Description Connects to a source device using an HDMI cable or HDMI-DVI cable. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Connects to a PC using a DP cable. from what is shown.
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
Connecting to headphones or earphones Connecting the Power ― Use headphones or earphones when activating sound with an HDMI-HDMI or DP cable. ― The headphones or earphones jack supports only the 3 conductor tip-ring-sleeve (TRS) type. To use the product, connect the power cable to a power outlet and the port on the product.
Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. A source device cannot connect to multiple devices at the same time if it has a limited number of available input/output ports. In this case, the hub feature of the product will improve your work efficiency by allowing you to connect multiple devices to the USB ports on the product at the same time without directly connecting them to a source device.
Setting Optimum Resolution List of graphic cards supporting HDR 400 An information message about setting optimum resolution will appear if you power on the product for HDR 400 is accessible only on Windows 10 systems equipped with graphic cards that support Play Ready the first time after purchase.
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode...
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Description mode When the external input is connected through HDMI/DP/USB Type-C and PC/AV Mode is set to AV, Picture Mode has four picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
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Description Color Adjust the tint of the screen. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
Description Screen Adjustment Adjust the position of the screen or increase the picture quality. • H-Position: Move the screen to the left or right. • V-Position: Move the screen up or down. ― This menu is not available when PBP Mode is enabled.
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Description Black Equalizer Adjust the brightness of the dark areas. As the value gets closer to 1, the darker areas of the screen become brighter, making it easier to find enemies when playing a game. To find enemies more easily during a game, use a lower value. As the value gets closer to 20, the darker areas of the screen become darker and the contrast increases.
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Description Screen Size Select the best screen size and ratio. ― This menu is not available when PBP Mode is enabled. mode • Auto: Display the picture according to the aspect ratio of the input source. • Wide: Display the picture in full screen regardless of the aspect ratio of the input source. •...
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Description mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. • 21:9: Display the picture with an aspect ratio of 21:9. •...
― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― If the function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve the issue by changing the resolution of the PC screen to the recommended resolution. ―...
OnScreen Display Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Display Time Set how long the menu window will remain on screen for when it is not in use. System Description Â...
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Description Dynamic Brightness Automatically adjust the Brightness to provide the best possible screen contrast under the current conditions. ― This menu is not available when PBP Mode is enabled. Off Timer Plus Off Timer • Timer: Turn on Off Timer mode.
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Description Input Port Ver. Select an HDMI version. • ― The supportable device and resolution may differ depending on its version. ― When the version is changed, the screen may blink. ― If the HDMI Mode is set to 2.0, HDR On is available only in UHD 60 Hz. In a higher resolution (UHD 120/140), HDR On is unavailable due to the bandwidth limitation.
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Description USB-C Preference Choose between high resolution and data transfer speed. If you change the settings during data transfer, the transfer may be canceled or data corruption may occur. • High Resolution: If High Resolution is selected, 5120 x 1440 @ 60 Hz is available for input of USB-C. The performance for LAN and ports may be limited.
Software Update Update software using an update file on a USB device. Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage device. Connect the USB device to the SERVICE, port on the monitor.
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product.
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Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not switch on. Screen colour is inconsistent. Check that the power cable is connected properly. Change the Color settings.
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Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •...
Refer to the label at the back of the product as the standard • The above specifications are subject to change without notice to improve quality. voltage can vary in different countries. • For detailed device specifications, visit the Samsung website. Signal connectors HDMI, DisplayPort, USB Type-C Environmental conditions Operating Temperature: 10 °C –...
Standard Signal Mode Table Model Name S49A95*U Synchronization (PANEL Spec) Vertical Frequency 48 ~ 120 Hz Resolution Optimum resolution 3840 x 1080 @ 60 Hz (HDMI 1.4) 5120 x 1440 @ 60 Hz (HDMI 2.0, USB Type-C) Maximum resolution 5120 x 1440 @ 120 Hz (DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
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Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN Type-C IN VESA, 1152 x 864 67.500 75.000 108.000 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981...
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― Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz. ―...
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.