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LED TV Chassis : U8JA Model : UN40HU6900F UN50HU6900F UN55HU6900F SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UN**HU6900F...
Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
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4-5. RS-232C ..........................4-45 4-6. AV Control Tabe .........................4-46 4-7. Software Upgrade ......................4-52 4-7-1. How to Check the Software Version ...............4-52 4-7-2. How to Upgade Software ..................4-53 5. Wiring Diagram ......................5-1 5-1. Wiring Diagram ........................5-1 5-2. Connector ..........................5-2 5-3. Connector Functions ......................5-5...
1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.
1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
2. Product specifications 2. Product Specifications 2-1. Product information Model UN**HU6950F Front View * W : Width H : High D : Depth Detail View Front Color Black Body 916.9 X 538.4 X 68.4 mm 40" With stand 916.9 X 585.9 X 258.0 mm Body 1127.9 X 657.2 X 69.0 mm Dimensions...
Sound Customizer Sound Output (RMS) 20W (Left 10W, Right 10W) Speaker Type Down Firing Woofer HD Audio Smart TV Smart Hub Samsung SMART TV On TV Movies & TV Shows Multimedia Apps Game Yes(US) Multi-Screen (Dual / Quad Screen) Quad...
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Voice Interaction Camera Built-in Motion control Ready Smart Convergence Contents Streaming Screen Mirroring ISP Bound Service Yes (US Only, DIRECTV Ready) Samsung SMART View Smart Home Tuner/Broadcasting DTV Tuner ATSC / Clear QAM Analog Tuner Connectivity HDMI Component In (Y/Pb/Pr)
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Eco Sensor Accessory 3D Active Glasses (Included) Remote Controller Model TM1460A Batteries (for Remote Control) Samsung Smart Touch Control (Included) Ultra Slim Wall Mount Supported Mini Wall Mount Supported Vesa Wall Mount Supported IR Extender Cable (Included) Wireless Keyboard (Included)
Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code. No Product Code. No • Samsung Smart Control BN59-01185F • Power Cord 3903-000853 • Batteries (AA x 2) 4301-000101 •...
SEARCH: Launches the Search function. KEYPAD: Displays the On-Screen Remote. See the e-Manual chapter, Using the Remote Control and Peripherals > Using the Samsung Smart Control > Displaying and Using the On-Screen Remote. SOURCE: Displays and lets you select video sources.
3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This UHD TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the UHD TV from the power source before disassembly.
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3. Disassembly and Reassemble Description Picture Description Screws Remove the screws of rear-cover. Torque : (In this step, Two types of screws are 7~8Kgf.cm. used.) • 40" : 11EA / 2EA • 50" : 16EA / 2EA 6001-002755 • 55" : 16EA / 2EA Torque : 9~11Kgf.cm.
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3. Disassembly and Reassemble Description Picture Description Screws Remove the screws of main board. Torque : 7~8Kgf.cm 6001-003016 Remove the screws of IP board. Remove the IP board. Remove the BT Module.
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3. Disassembly and Reassemble Description Picture Description Screws Remove the Wi-Fi module. Remove the Speakers.(R/L) Remove the screws of T-con. Torque : 7~8Kgf.cm T-con Board 6001-003016 Unlock the locking of T-con cable.
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3. Disassembly and Reassemble Description Picture Description Screws Completed disassembly. • Panel NOTE Reassembly procedures are in the reverse order of disassembly procedures.
4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting 4-1-1. Previous Check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
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4. Troubleshooting How to check inner pattern? Enter the service mode ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’ Enter ‘Service Mode.’ If you do not have Factory remote control Power OFF INFO MENU MUTE Power On If you have Factory remote control INFO Factory Choose ‘SVC...
4. Troubleshooting 4-1-2. Simple flow chart of malfunction Does the TV turn Can you see anything on the screen? Can you see OSD menu running on the screen? Can you see Digital Channel broadcast ? Check LVDS cable connected to Main Board. Check the Power Cord.
4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. NO Power Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. • The LEDs on The front panel do not work when connecting The power cord. Symptom •...
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4. Troubleshooting Check Power of ‘T CON Board’. CD220(T-CON) : VIN_12V Change the T CON Board. Diagnostics BT1(T-CON) : VCC_1.15V Please, Contact tech support. Caution Make sure to disconnect the power before working on the IP Board.
4. Troubleshooting 4-2-2. No Video (HDMI 1, 2, 3, 4 - Digital Signal) Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. Symptom • Audio is normal but no picture is displayed on the screen. •...
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4. Troubleshooting Location of Parts Main Board_Front Detail CN700 : HDMI3 CN800 : HDMI4 CN701 : HDMI2 CN801 : HDMI1...
4. Troubleshooting 4-2-3. No Video (Tuner_CVBS) Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. Symptom • Audio is normal but no picture is displayed on the screen. • Check the Tuner CVBS source. Major •...
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4. Troubleshooting Location of Parts Main Board_Front Detail CVBS_OUT_TP: IC1400 CVBS OUT L903: TUNER CVBS OUT Pin #4 : B3.3V Pin #1 : A3.3V 4-11...
4. Troubleshooting 4-2-4. No Video (Tuner DTV) Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. Symptom • Audio is normal but no picture is displayed on the screen. • Check the DTV source. Major •...
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4. Troubleshooting Location of Parts Main Board_Front Detail Pin #4 : B3.3V Pin #1 : A3.3V 4-14...
4. Troubleshooting 4-2-5. No Video (Video AV) Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. Symptom • Audio is normal but no picture is displayed on the screen. • Check the Video CVBS source. Major •...
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4. Troubleshooting Location of Parts Main Board_Front Detail R1019, C1011 : COMP2_Y_CVBS 4-17...
4. Troubleshooting 4-2-6. No Video (COMPONENT) Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. Symptom • Audio is normal but no picture is displayed on the screen. • Check the Component source Major •...
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4. Troubleshooting Location of Parts Main Board_Front Detail R816 : COMP2_Y_CVBS R504 : COMP2_PB R502 : COMP2_PR 4-20...
4. Troubleshooting 4-2-7. No Sound (1.Speaker 2.Monitor_out 3.Optical)_NT14U Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. Symptom • Video is normal but there is no sound. • When the speaker connectors are disconnected or damaged. Major •...
4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN**HU6900FXZA Inches 40" 50" 55" Vendor PANEL Code...
4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF MUTE Power On • If you have Factory remote control INFO Factory Buttons operations within Service Mode...
4. Troubleshooting 4-3-3. Factory Data Option Factory Menu Name Data Range Factory Reset Type 40A6AU7VH 50D6AU7VH 55A6AU7VH Local Set SW Model UHU6900 BOM Model 6900 TUNER S_TC Ch Table NONE MRT Option Front Color U-WM-HU7K LVDS FORMAT JEIDA Language_Arabic Region PnP Language ENG_US...
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4. Troubleshooting Factory Menu Name Data Range LNA Support 24Px4 Support BD Wise Support Data Service Support JAVA Data Service Support PVR Support CI Support LEDMotionPlus Support Natural Mode Support Relax Mode Support HDMI/DVI SEL Select LCD/PDP Wall Mount HV Flip OFF / HV Flip / H Filp / V Flip FRC HV Flip V Flip / OFF...
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4. Troubleshooting Factory Menu Name Data Range IF AGC D AGC PH BW FQ BW PH RATE PD EN PEQ Inx WF Scale WF Type Nu of Network Stream DP V Size Backend Device FOX-FT1 BT_AUDIO_ON_OFF Config_AV_PATH USING_PSI_UPDATE ECO Standby Fast Logo Delay Num of PANEL KEY Panel Detail...
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4. Troubleshooting Factory Menu Name Data Range Fast Boot in Production USB Serial Eeprom Reset ECO IC TYPE NONE Info Link Server Type development Info Link Country None TTX Group Visual Test MediaPlayDB OPTION_SWU OTN Server Type operating OTN Test Server SWU Reset SWU Duration SWU Fail Test...
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4. Troubleshooting Factory Menu Name Data Range FKP Download1 FKP Download2 LMK threshold Low threshold High threshold EEPG Enable Last Screen App Resume BP PMS Reset Fanet Thread ACM_MC Support MiniBrowser HotkeyList 7K_NON_3D PDP Option Pixel Shift Test Logic SW Panel Temperature LOGIC Waveform Day Logic CheckSum...
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4. Troubleshooting Factory Menu Name Data Range Exhibition Mode 3D Cube Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND Carrier_Mute High Devi Speaker Delay Normal SPDIF PCM Gain -9dB FM M Prescale FM Prescale 0x00h AM Prescale 0x32h...
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4. Troubleshooting Factory Menu Name Data Range Woofer Check Sum NONE Woofer Local EQ Checksum Speaker EQ PEQ Test Ready Local Speaker EQ Local EQ Checksum SRS Tuning Parm Subwoofer Support India Sound AudioDock BT delay Wall Filter Type Bottom CheckSum Bottom Local CheckSum Lipsync lnx Lipsync CheckSum...
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4. Troubleshooting Factory Menu Name Data Range FRC DDR SSC MRR FRC DDR SSC MFR FRC DDR SSC Period FRC DDR SSC Modulation DDR Margin A CTRL_OFFSET_0_3 A CTRL_OFFSET_D B CTRL_OFFSET_0_3 B CTRL_OFFSET_D MICOM POWER OFF RF Mute Time CI+1.3 FRC FDISPLAY ON/OFF 3D FDISPLAY ON/OFF PC Mode ON/OFF...
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4. Troubleshooting Factory Menu Name Data Range Frequency LNA Status Modulation Code Rate Hier Modulation Frequency offset Timing offset PLL Type DEMOD Type TPS Lock RS Lock Firmware Version ISDB-T FFT Size_1 Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packet_1 Master Lock_1 A_Modulation_1...
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4. Troubleshooting Factory Menu Name Data Range C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 Factory Menu Name Data Range Self Test Loop Back LAN Test AV Audio Test AV2 Audio Test DVIN Audio Test CVBS Test CVBS2 Test COMP Test USB HUB Test HDMI Test...
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4. Troubleshooting Factory Menu Name Data Range Voltage EcoSensor EXT Sound Inspection Woofer Sound Inspection NONE ATV CH Inspection DTV CH Inspection Satellite CH Inspection UHD OSD TEST Aging Line Test Tweeter Sound Inspection NONE Info SVC Info LOG(View Log) Select Log Type NVRAM Log View...
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4. Troubleshooting Factory Menu Name Data Range Factory Reset History Upgrade T-CON Usb Download Failure T-CON CheckSum 0x0032 Logic Usb D/L … SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING Function Upgrade Failure FRC3D FW Upgrade FRC3D LD UPGRADE Camera Upgrade Mic Upgrade CPLD USB Download JP MICOM UPGRADE...
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4. Troubleshooting Factory Menu Name Data Range HDMI FLT CNT LOS 100ms UNSTABLE BAN CNT 5000ms HDMI ROBIN HDMI Callback HDMI CTS T hld HDMI CTS Cnt1 HDMI EQ AUTO AUTO / Low / Middle / High / Strong HDMI Write Type Combine Combine / Separate HDMI Switch...
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4. Troubleshooting Factory Menu Name Data Range Delete S/N IPERF Stopped Expert CAL Data Backup … CAL Data Restore ATV IF AGC SPEED Auto Power LAST POWER SVC Panel ORIGINAL ADC/WB Factory Menu Name Data Range AV Calibration Comp Calibraion PC Calibration HDMI Calibration ADC Result...
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4. Troubleshooting Factory Menu Name Data Range WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain … G1_Gain … B1_Gain … R2_Gain … G2_Gain … B2_Gain … R3_Gain … G3_Gain … B3_Gain … R4_Gain … G4_Gain … B4_Gain … R5_Gain …...
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4. Troubleshooting Factory Menu Name Data Range G10_Gain … B10_Gain … 4-42...
4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select ADC/WB menu. Select menu. AV Calibration Option Comp Calibration Control HDMI Calibration Debug ADC/WB Advanced 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration ...
4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...
4. Troubleshooting 4-5. RS-232C • RS232C Control Port : COM#(Serial) Bit rate : 115200(Control) Data Bit : 8 bit Parity : None Stop Bits : 1 Flow Control : None • Description of RS232C Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name...
4. Troubleshooting 4-6. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x01 0x00 0x03...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Mode CAL-NIGHT 0x04 CAL-DAY 0x05 BD Wise 0x06 Relax New function of 12" 0x07 (only PDP TV) BackLight 0~20 0x01 0x00 (0~20) (CellLight) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE 0x01 xvYCC 0x10 0x00 0x01 Motion Lighting 0x11 0x00 0x01 LED Motion Plus 0x0a 0x07 0x00 On(Normal) 0x01 Cinema 0x02 Ticker 0x03 Picture Color Tone Cool 0x0a 0x00 0x00 Option Change Normal → Standard 0x01 Standard mode...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Demo 0x05 Screen Picture Size 16:9 0x0b 0x0a 0x01 0x00 Adjustment Zoom1 0x01 Zoom2 0x02 Wide Fit 0x03 0x04 Screen Fit 0x05 Smart View I 0x06 Smart View II 0x07 Auto Wide 0x08 New function of 12"...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Key Generation refer to 0x0d 0x00 0x00 table Show/Hide Show 0x0e 0x00 0x00 0x00 Control New function of 12" Hide 0x01 Power (On/Off) 0xf0 0x00 0x00 0x00 Status Volume(0~100) 0xf0 0x01 0x00 0x00 Mute (On/Off) 0xf0...
4. Troubleshooting 4-7. Software Upgrade Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device. • Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’. 4-7-1. How to Check the Software Version Use the Main Menu ...
4. Troubleshooting 4-7-2. How to Upgade Software Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. NOTE Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied.
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4. Troubleshooting Sub Software Upgrade USB Download After Main Software upgrade, Enter the Factory menu by below method. Factory Remocon • Click the Remocon button continuedly. (Info key+ Factory key) Info Factory Nomal Remocon • Turn off the TV. 2 Click the Remocon button continuedly.
5. Wiring Diagram 5-3. Connector Functions Connector Function Supply main power and dimming signal from IP board to Main Board. CN200 CNM803 The LVDS signal transfered from Main Board to Panel. CN2700 CON_51P_2G...