• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
Unified Extensible Firmware Interface basic input/output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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FRU list for a product. To get the general FRU list for a product, do the following: 1. Go to: http://www.lenovo.com/support 2. Click Parts & Accessories. 3. Follow the instructions on the screen to select product.
• If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
3. Restart the computer. 4. When the logo screen is displayed, repeatedly press and release the F12 key. When the Boot Menu window opens, release the F12 key. 5. Use the arrow keys to select ATAPI CDx (x: 0, 1, ...) and then press Enter. The diagnostic program will be launched automatically.
Checking the removable battery and the operational charging Checking the removable battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
Checking the operational charging To check whether the battery charges properly during operation, do the following: 1. Discharge the battery until the remained battery power is less than 50%. 2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows notification area indicates that the battery is not charging, remove the battery and let it return to room temperature.
“Symptom-to-FRU index” on page 37 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Recovery information This section provides information about recovery solutions. There are various methods to choose from when considering how to recover in the event of a software- or hardware-related problem.
a. Press and hold down the F1 key, and then turn on the computer. When the logo screen is displayed or when you hear repeating beeps, release the F1 key. The ThinkPad Setup program opens. b. Use the arrow keys to select Startup ➙ Boot. c.
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Using advanced startup options With advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image. To use advanced startup options, do the following: Note: The GUI items of the operating system might change without notice.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
7. Type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice. 8. Press F10. 9. Press F10 to save changes and exit the ThinkPad Setup program. The user hard disk password and the master hard disk password have been removed.
If you have defined one of the following actions as the event that causes the system to go into hibernation mode, perform that action. • Closing the lid. • Pressing the power button. Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power plan settings.
Table 2. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0187 Replace the system board. EAIA data access error—The access to EEPROM is failed. 0188 Replace the system board. Invalid RFID Serialization Information Area. 0189 Replace the system board. Invalid RFID configuration information area—The EEPROM checksum is not correct.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes Solutions 0001: Reset error (platform reset not de-asserted) 1.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
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a. Non-ThinkPad devices b. Devices attached to the docking station or the port replicator c. Printer, mouse, and other external devices d. Battery e. Hard disk drive or solid-state drive f. External diskette drive or optical drive g. Memory module h.
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Table 6. Status indicators (continued) Indicator Meaning Off: The computer is off or in hibernation mode. On: The microphones are muted. Caps Lock indicator On: You can type uppercase letters by directly pressing the letter keys. Fn Lock indicator Off: The Fn Lock function is disabled. You can use the default function. You can change the default function in the Keyboard Properties window.
1. Open Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager. In the Keyboard Manager window, click the USER-DEFINED KEY tab. 3. Follow the instructions on the screen to complete the setting.
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Table 7. Function keys (continued) Function key and Description key combination 2. Click the input icon 3. Locate the KEYBOARD: USER-DEFINED KEY section and follow the instructions on the screen to complete the setting. On this setting page, you can also define different functions for the key combinations with F12, such as Shift+F12, Alt+F12, or Ctrl+F12.
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Table 8. Major FRUs FRU descriptions Self-service CRU Optional-service CRU LCD unit Keyboard bezel assembly Power button board Fingerprint-reader card (on some models) Wireless-LAN/Bluetooth card WiGig module (on some models) T470 Hardware Maintenance Manual...
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Smart card reader and cable (on some models) NFC module and cable (on some models) IO bracket dc-in cable assembly Keyboard TrackPoint cap Miscellaneous parts kits Power cord ac power adapter Lenovo recovery disc set Lenovo factory recovery USB key Chapter 7 Locations...
LCD FRUs Table 9. LCD FRUs No. FRU descriptions Self-service Optional-service LCD-bezel sheet LCD panel LCD cable Camera/microphone-module and LED cable Conventional camera/microphone module Infrared camera/microphone module (on some models) Wireless-LAN antenna, Wireless-WAN antenna (on some models), and WiGig antenna (on some models) LCD hinge assembly LCD rear-cover support bracket assembly LCD rear-cover assembly...
GEO label assembly Connector and cable guide This section provides information for Lenovo authorized service technicians to help identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 50 and “LCD FRUs” on page 52.
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System board connectors and cables Table 11. System board Item Connector (location) Internal cable required Cable connection Camera/microphone Camera/microphone The camera/microphone cable comes with the connector (internal) cable camera/microphone combo card. Connect the cable to this connector. Power-button-card Power-button-card cable The power-button-card cable comes with the connector (internall) power-button card.
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Table 11. System board (continued) Item Connector (location) Internal cable required Cable connection USB-C connector Connect USB-C-compatible devices to this connector. (external) Thermal fan connector Thermal fan cable The thermal fan cable comes with the thermal fan. (internal) Connect the cable to this connector. Built-in battery connector Built-in battery cable The built-in battery cable comes with the cable.
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Camera/microphone combo card connector and cable Table 12. Camera/microphone combo card Item Connector (location) Internal cable required Cable connection Camera/microphone card Cable for camera and Connect one end to the camera/microphone connector connector (internal) microphone combo card on the system board, and the other end to this connector.
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WiGig module connectors and cables Table 15. WiGig module Item Connector (location) Internal cable required Cable connection WiGig antenna connector WiGig antenna kit Connect one end of the WiGig white antenna to the (internal) A-cover and the other end to this connector. Wireless-LAN antenna Wireless-LAN antenna kit Connect one end of the wireless-LAN gray antenna to...
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Smart-card reader connector and cable Table 17. Smart-card reader connector and cable Item Connector (location) Internal cable required Cable connection smart-card reader cable Smart-card reader Connect one end to the smart-card reader connector connector (internal) on the system board, and the other end to this connector.
Connect one end to the trackpad connector on the (internal) system board and the other end to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
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1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instruction;...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
Lenovo provides a diagnostic program to do an automatic battery diagnostic test, which can determine if the removable battery is defective. A removable battery FRU should not be replaced unless this diagnostic test shows that the battery is defective.
Removal steps of the removable battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66. 1020 Micro SIM card 1020 micro SIM card Note: Before you start the servicing, disable the built-in battery.
Removal steps of the micro SIM card 1030 Base cover assembly Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66. For access, remove these FRUs: • “1010 Removable battery” on page 66 T470 Hardware Maintenance Manual...
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Removal steps of the base cover assembly 1. Loosen the screws 2. Remove the base cover assembly in the numeric order as shown. Chapter 9 Removing or replacing a FRU...
Applying labels to the base cover assembly: The following illustration shows the location of each label. GEO label S/N label IMEI label System label Certificate of authenticity label Asset tag China WWAN/modem label GML label CECP label Israel Homologation label Argentina adapter label Indonesia rating label China GEO label...
Removal steps of the memory module When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
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Removal steps of the 2.5-inch storage drive T470 Hardware Maintenance Manual...
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Removal steps of the M.2 solid-state drive Chapter 9 Removing or replacing a FRU...
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Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) T470 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the hard disk drive or solid-state drive is firmly attached and the tape does not cover the speaker. 1060 Wireless-WAN card Note: Before you start the servicing, disable the built-in battery.
Removal steps of the wireless-WAN card Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the orange cable into the connector labeled MAIN on the card, and plug the blue cable into the connector labeled AUX on the card.
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Removal steps of the Wireless-LAN module Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the gray cable into the connector labeled MAIN or 2 on the card, and plug the black cable into the connector labeled AUX or 1 on the card.
Removal steps of the WiGig module Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) When installing: Plug the gray cable into the connector labeled MAIN or 2 on the card, plug the black cable into the connector labeled AUX or 1 on the card, and plug the white cable into the WiGig connector labeled 4 on the card.
Removal steps of the M.2 solid-state drive in the Wireless-WAN-card slot Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the M.2 solid-state drive is securely seated in the wireless-WAN-card slot. 1090 Keyboard Note: Before you start the servicing, disable the built-in battery.
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Removal steps of the keyboard Loosen the two screws that secure the keyboard. Turn the computer over and open the display. Push hard in the direction as shown to release the latches from the keyboard bezel. T470 Hardware Maintenance Manual...
Pivot the keyboard slightly upward as shown by the arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by the arrow Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. 1100 Coin-cell battery Note: Before you start the servicing, disable the built-in battery.
DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Removal steps of the coin-cell battery When installing: Ensure that the connector of the coin-cell battery is attached firmly. 1110 Speaker assembly Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66.
Lenovo provides a diagnostic program to do an automatic battery diagnostic test, which can determine if the removable battery is defective. A removable battery FRU should not be replaced unless this diagnostic test shows that the battery is defective.
If no diagnostic program is installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty. Removal steps of the built-in battery DANGER Use only the authorized battery specified for your computer.
• “1110 Speaker assembly” on page 82 • “1120 Built-in battery” on page 83 Removal steps of the smart-card reader assembly Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector of the smart-card reader is attached firmly.
Removal steps of the I/O bracket Step Screw (quantity) Color Torque M2 × 3.5 mm, flat head, nylon-coated (2) Sliver 0.181 Nm (1.85 kgf-cm) Removal steps of the RJ45 bracket Step Screw (quantity) Color Torque 0.181 Nm M2 × 3.5 mm, flat head, nylon-coated (3) Sliver (1.85 kgf-cm) 1150 Thermal fan assembly...
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When installing: • Ensure that the connector of the thermal fan is attached firmly. • Before you attach the thermal fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the parts marked as shown in the following illustration. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component.
– For discrete-graphics models 1160 System board Important notices for handling the system board When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock.
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The following components soldered on the top side of the system board are extremely sensitive. When you service the system board, avoid any kind of rough handling. Graphics processing unit (GPU) Central processing unit (CPU) Embedded controller Accelerometer chip for the hard disk drive Active Protection System Note: The graphics chip is only for discrete-graphics models.
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Removal steps of the system board Torque Step Screw (quantity) Color M2 × 3 mm, flat head, nylon-coated (6) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connectors are attached firmly. T470 Hardware Maintenance Manual...
1170 Power-button card Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66. For access, remove these FRUs in order: • “1010 Removable battery” on page 66 • “1020 Micro SIM card” on page 67 •...
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For access, remove these FRUs in order: • “1010 Removable battery” on page 66 • “1020 Micro SIM card” on page 67 • “1030 Base cover assembly” on page 68 • “1040 Memory module” on page 70 • “1050 Internal storage drive” on page 71 •...
1190 NFC module Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66. For access, remove these FRUs in order: • “1010 Removable battery” on page 66 • “1020 Micro SIM card” on page 67 •...
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Removal steps of the LCD unit Step Screw (quantity) Color Torque M2.5 × 4 mm, flat-head, nylon-coated (5) Black 0.293 Nm (3.0 kgf-cm) T470 Hardware Maintenance Manual...
When installing: Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. • Ensure that the connectors are attached firmly. 1210 dc-in cable assembly Note: Before you start the servicing, disable the built-in battery.
Removal steps of the dc-in cable assembly When installing: Ensure that the connector of the dc-in cable is attached firmly. 1220 Keyboard bezel assembly Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66. For access, remove these FRUs in order: •...
2020 LCD panel Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66. For access, remove these FRUs in order: • “1010 Removable battery” on page 66 • “1030 Base cover assembly” on page 68 Removal steps of the LCD-panel Torque Step...
2030 LCD hinge assembly Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66. For access, remove these FRUs in order: • “1010 Removable battery” on page 66 • “1030 Base cover assembly” on page 68 •...
• “2020 LCD panel” on page 98 Removal steps of the camera/microphone module When installing: Ensure that the connector is attached firmly. 2050 LCD cable, camera/microphone-module, and LED cable Note: Before you start the servicing, disable the built-in battery. See “Disabling the built-in battery” on page 66.
Removal steps of the LCD cable, the camera/microphone-module, and the LED cable When installing: Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 2060 Wireless-LAN/WAN antenna assembly, WiGig antenna assembly, and LCD rear-cover assembly Note: Before you start the servicing, disable the built-in battery.
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Removal steps of the wireless-LAN/WAN antenna assembly, WiGig antenna assembly, and LCD rear-cover assembly T470 Hardware Maintenance Manual...
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When installing: Route the cables as shown in the following illustration. Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless-LAN auxiliary antenna (black) Wireless-WAN auxiliary antenna (blue) (available on some models)
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo Lenovo logo ThinkPad...
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Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network T470 Hardware Maintenance Manual...