Related Manuals for Samsung HG24EE690
Summary of Contents for Samsung HG24EE690
- Page 1 LED TV Installation manual Thank you for purchasing Samsung product. To receive more service, please register your product at www.samsung.com Model Serial No.
- Page 2 SBB/STB. If the TV is in ONLINE mode, it stops receiving IR(Samsung remote) commands and acts according to interface protocol. Stand-Alone: If SBB/STB is not identified, the TV should be switched to STAND-ALONE mode with restricted operation.
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Page 3: Table Of Contents
• Viewing the Connection Panel........................... 10 • TV Controller ................................. 14 • Viewing the Remote Control ............................16 • Samsung Smart Control (sold separately) ......................18 • Connecting the TV with SBB ............................21 • Connecting the Bathroom Speakers ........................22 •... -
Page 4: Accessories
✎ The stand and stand screw may not be included, depending on the model. ✎ The Data Cable may not be included, depending on the SI Vendor. ✎ For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit http://www.samsung.com/uk/aboutsamsung/samsungelectronics/ corporatecitizenship/data_corner.html... -
Page 5: Assembling The Swivel (32 Inch Tvs Or Larger)
Assembling the swivel (32 inch TVs or larger) [ WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The 32” and larger LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL. -
Page 6: Installing The Led Tv Stand
Installing the LED TV Stand The 32” and larger LED TVs have swivel stands. You can set these stands so that the TVs swivel 20 degrees left and right or 90 degrees left and right. Stand components When installing the stand, use the provided components and parts. 24"... - Page 7 28" x7 (M4 x L12) ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎...
- Page 8 32" ~ 55" 32" x7 (M4 x L12) 40"~55" x8 (M4 x L12) 32" 40"~55" Stand (1 EA) Guide Stand (1 EA) Screws (M4 x L12) ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down.
- Page 9 When the declination happened, try reassemble it category. ✎ Make sure to assembling stand guide attached on the TV. ✎ NOTE • Make sure to distinguish between the front and back of each component when assembling them. • Make sure that at least two persons lift and move the TV. Hotel Mount Kit ¦...
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Page 10: Viewing The Connection Panel
Viewing the Connection Panel 24" 28" 32" ~ 55" English... - Page 11 ✎ Whenever you connect an external device to your TV, make sure that power on the unit is turned off. ✎ When connecting an external device, match the colour of the connection terminal to the cable. COMPONENT IN / AV IN1 ‒...
- Page 12 HP-ID Connect the cable to HP-ID and Headphone Jack simultaneously and connect it to separated Headphone Box. See page 23. When connecting Headphone to Headphone Box, it works same as Headphone function. COMMON INTERFACE Attaching the CI or CI+ Card. To connect the CI or CI+ Card, see page 27. LAN OUT &...
- Page 13 ✎ 32" ~ 55": Optimal resolution is 1920 x 1080 @ 60 Hz. Horizontal Frequency Pixel Clock Frequency Sync Polarity Mode Resolution Vertical Frequency (Hz) (KHz) (MHz) (H / V) 720 x 400 31.469 70.087 28.322 640 x 480 35.000 66.667 30.240 832 x 624...
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Page 14: Tv Controller
TV Controller TV Controller is a multi directional button that helps navigate without using the remote control. ✎ Some functions which require a PIN code may not be available. ✎ The product colour and shape may vary, depending on the model. ✎... - Page 15 32" ~ 55" ✎ The TV's Controller, a small joy stick like button on the bottom right side of the TV, lets you control the TV without the remote control. Control Menu : Power off : Volume Up : Channel Up : Volume Down : Channel Down : Source...
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Page 16: Viewing The Remote Control
Viewing the Remote Control ✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired persons. Turns the TV on and off. Display and select available video sources. Have direct access to channels. Alternately selects Teletext, Double Electronic Programme Guide (EPG) or Mix. - Page 17 Installing batteries (Battery size: AAA) ✎ NOTE • Use the remote control within 7m of the TV. • Bright light may affect the performance of the remote control. Avoid using nearby special fluorescent light or neon signs. • The colour and shape may vary depending on the model. •...
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Page 18: Samsung Smart Control (Sold Separately)
Changes the volume. ‒ Touchpad: Place a finger on the touch pad and move the Samsung Smart Control. The pointer on the screen moves in the direction and as much as the Samsung Smart Control is moved. Press the touchpad to run the focused item. - Page 19 Pairing the Samsung Smart Control To control the TV with Samsung Smart Control, you need to pair Samsung Smart Control to the TV via Bluetooth. Pair Samsung Smart Control to the TV. ‒ Samsung Smart Control can only be paired to a single TV.
- Page 20 <Low battery Alarm Icon> Using the TV by Moving the Samsung Smart Control The Samsung Smart Control has a motion sensor (gyro sensor) that allows you to easily control the TV by holding and moving the Samsung Smart Control. After placing a finger on the touchpad, a pointer appears on the screen. Hold and move the Samsung Smart Control. The pointer moves the same way the Samsung Smart Control is moved.
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Page 21: Connecting The Tv With Sbb
Connecting the TV with SBB TV Rear Panel ETH MODEM Data Cable ✎ The rear panel may differ depending on the model. 1. Connect the DATA jack of the TV to the [ETH MODEM] jack of the STB (SBB) with the Data cable. ✎... -
Page 22: Connecting The Bathroom Speakers
Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Connecting through the Variable Output (available without an external amplifier) ¦ TV Rear Panel Speaker VOL+ Volume Control Box VOL- ✎ The rear panel may differ depending on the model. 1. - Page 23 Audio Loop In ¦ An additional Headphone Box can be installed on a bed or business desk for added convenience. The installation procedures are given below. • Detailed Drawing of the Headphone Box. TV Rear Panel HEADPHON BOX Headphone Box ✎...
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Page 24: Connecting The Mediahub Hd
Connecting the MediaHub HD Output to any external source connected to MediaHub HD on the hotel desk. MediaHub HD Rear TV Rear Panel 2 HDMI cable 1 RS-232 Data Cable ✎ The rear panel may differ depending on the model. 1. -
Page 25: Connecting The Rjp (Remote Jack Pack)
5. Connect the port of the TV and the RS/232 port of the RJP. ✎ The RJP (Remote Jack Pack) compatible with this Samsung TV is TeleAdapt TA-7610, TA-7650 (HD) and TA-7660 (HD Plus). • RJP (Remote Jack Pack): RJP stands for Remote Jack Pack. The RJP is a hardware module that has different Audio Video inputs (A/V, Audio, PC and HDMI) and corresponding outputs. - Page 26 • The RJP can be returned to the factory default settings by pressing the A/V and HDMI buttons simultaneously for 10 seconds. All LEDs blink 5 times to acknowledge that this has been finished. • The RJP will automatically turn off any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room. The LEDs that were turned off will turn on again if the guest touches any of the buttons and the 5 minute timer will restart.
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Page 27: Connecting To A Common Interface Slot (Your Tv Viewing Card Slot)
Connecting to a COMMON INTERFACE slot (Your TV viewing Card Slot) • Depending on the country and model. • Turn the TV off to connect or disconnect a CI or CI+ card. Attaching the CI Card Adapter Attach the adapter as shown side. 28"... -
Page 28: Setting The Hotel Option Data
• Standalone mode : TV works alone, without an SI STB or SBB. • Interactive mode : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Innvne / Quadriga / ETV / Ibahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo... - Page 29 Hotel TV Function Description Category Item Initial value • ON: Check the DTV Programme channel number. (the TV channel editor is inaccessible) Dynamic SI • OFF: Do not check the DTV Programme channel number. (the DTV channel editor is accessible, but additional channel Programme number update is not supported) When there is a mismatch between the data in the channel map and the transmitted data, the TV autotunes the channels to restore the data/parameters...
- Page 30 Hotel TV Function Description Category Item Initial value To get music output from an mp3/audio player through an AV Input Source. When on, you can hear sound from the player through the TV even there is no video Music Mode AV signal.
- Page 31 • BMP or AVI files only. Hospitality Logo DL • Max file size : BMP - 960 X 540. AVI - 30MB. • The file can only be named samsung.bmp or samsung.avi. Logo Display Time Set the logo display time (3/5/7 Seconds).
- Page 32 Hotel TV Function Description Category Item Initial value Set an IP address to establish an Internet connection. Soft AP: Using this function, you can connect the TV on your mobile devices. Set the options for connection of Wi-Fi device. • Soft AP: Turns on or off the Soft AP. When Soft AP is set to On, your mobile devices can find the TV name in Wi-Fi connection list.
- Page 33 Sound Bar Out You must connect the Sound Bar to hear the sound. OFF: Sound will come out through TV speakers normally. Display the web site of related Samsung service center, software version, and Mac Contact Samsung address information. When the TV is in standby mode, you can configure the settings of external LED.
- Page 34 Welcome Message ¦ The welcome message is used to display custom messages on the TV every time TV is turned on by a Guest in Hotel room. ‒ Welcome message settings are found in the Logo/Message section of the Hotel Option menus. ‒...
- Page 35 • Logo File Format ‒ The TV supports only BMP and AVI format. ‒ The file name must be samsung.bmp or samsung.avi. ‒ The maximum resolution of the BMP format is 960 x 540. ‒ The maximum file size for AVI format is 30MB.
- Page 36 USB Cloning ¦ USB Cloning is used to download user-configured settings (Picture, Sound, Input, Channel, Setup, and Hotel Setup) from one TV set and upload them to other TV sets. All the user-defined settings from the TV (Master Set) can be copied to the USB device. ✎...
- Page 37 Hospitality Mode Default : Standalone Interactive mode : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / SI Vendor Otrum / Siemens / Amino / MDC / Enseo...
- Page 38 Menu Item Sub Item Cloned or not Clock Type Standalone mode: Off / SW Clock Clock Local Time Manual / TTX / Time Channel Timer Type WakeUp / OnOff Music Mode AV On / Off Music Mode Music Mode Backlight On / Off Priority AV Priority HDMI...
- Page 39 STB SI Vendor Setting Si Name Ok / Failure Diagnosis for Ok / Failure SW Update System Service Pattern On / Off Sound Bar Out On / Off Contact Samsung ― Standby LED On / Off TV Reset ― English...
- Page 40 Setting Auto Initialize ¦ When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Input, Channel, Setup, and Hotel Setup). This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
- Page 41 Menu Item Voice Guide Audio Description Subtitle Accessibility Menu Transparency High Contrast Enlarge Sports Mode Menu Language Keyboard Settings Device Manager Mouse Settings Clock Time Sleep Timer Wake-up Timer Energy Saving Eco Solution No Signal Power Off System Auto Power Off Smart Security Scan Smart Security...
- Page 42 Hospital Plug & Play SW Update menu. Go to the first Hospital Plug & Play screen below. Service Pattern Sound Bar Out Contact Samsung Standby LED TV Reset E + P If you change the...
- Page 43 • LocalSet ‒ Initially highlighted: EU ‒ If you press the Enter key after selecting Change, you can change the country. ‒ If the country is changed, the TV automatically turns off and on. ‒ If you select the incorrect country, execute TV Reset again after entering the System section of the Hotel Menu. •...
- Page 44 Multi Code Remocon ¦ Multi Code Remocon is a special transmitter which is designed to control each TV with one remote. This is useful where there is more than one TV in a location, such as in a hospital. The set ID number is displayed in the source osd.
- Page 45 CH Bank Editor (Smoovie TV Only) ¦ Channel Bank Editor edits channels, with 3 different Bank Options. Depending on the Bank card, there are specific channels Hotel customers can enjoy. Setting the CH Bank Editor under Stand-alone Mode → → →...
- Page 46 5. Edit the channel bank like below example. a. BANK1 (Free channel): Select the channel that will be used when remote doesn’t have any card. b. BANK2 (Family Card - Green): Select the channel that will be used when remote has a GREEN CARD. c.
- Page 47 Channel Editor ¦ Channel Editor edits channel number a and name. Use Channel Editor to sort the channels as user-desired channel numbers. Hospitality Mode Standalone Network SI Vendor Widget Solution Power On Vitual Standby Channel Security Mode Menu OSD Clock System Music Mode Remote Jack Pack...
- Page 48 Channel List You can view channel information, All, TV, Radio, Data/Other, Analogue or Favourites 1-5. ✎ When you press the CH.LIST button on the remote control, Channel List screen displays immediately. • All: Shows all currently available channels. • TV: Shows all currently available TV channels. •...
- Page 49 How to use Schedule Viewing in Channel List (digital channels only) When you set the Schedule Viewing in Channel List, you can only set the programme in Programme View. 1. Press the CH.LIST button, then select a desired digital channel. 2.
- Page 50 Using Option Menu t Set each channel using the menu options (Edit Favourites, Lock/Unlock, Delete, Deselect, Select All). 1. Press the TOOLS button in Channel List screen, then select the Edit Mode. A check box appears to the left of the channel.
- Page 51 My Channel ¦ Determines the language and genre for the channels provided by the hotel, and if the user selects a language and genre, shows the corresponding channels. • You must select the language first, or you can not set a genre. •...
- Page 52 Key Guide Button Action Nav. Help BLUE Returns to the screen. (Genre setup: Last Language & Genre) Keep Previous ENTER Selects an item. Select Ch. Up/Down Move the highlight by page. (No Guide) UP/DOWN Navigates the each language, genre list. (in a circular manner.) Move RIGHT Selects the highlighted item, and then move the highlight to Genre section.
- Page 53 Highlight Interaction [Language Items] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. ✎ NOTE • Users can navigate the items in each language & genre list by pressing the up or down remote control keys. •...
- Page 54 Highlight Interaction [Genre Items] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Language Genre Language Genre ▲ ▲ Select / RIGHT Afrikaans News Afrikaans News Albanian Radio Albanian Radio...
- Page 55 Mode Change Interaction (1/3) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Enter Language Genre Language Genre ▲ Down ▲ Afrikaans News Enter Afrikaans News Albanian Radio Albanian Radio...
- Page 56 Model Change Interaction (2/3) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. Saved successfully. You can watch the channels in languages and genres you have selected. Save Language : Afrikaans Genre : News •...
- Page 57 Mode Change Interaction (3/3) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Enter Language Genre Language Genre Down x 5 ▲ ▲ Enter Afrikaans News Afrikaans News Albanian Radio...
- Page 58 Power On Scenario [Last Memory] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. POWER Current Status : Afrikaans / News Power Off POWER My Channel Language Genre ▲ Afrikaans News Albanian Radio Arabic...
- Page 59 Genre Editor: This configures the genres of each of the hotel TV channels. • This can be used through the Hotel Menu (Factory). • Supported genres include News, Radio, Entertainment, Sports and Hotel. • More than one genre can be selected for each channel at the same time. Channel Editor (Language Editor): This is the editor that configures the language for each of the hotel TV channels.
- Page 60 ✎ NOTE • This is a component of the Left Frame (Language Categories). ✎ ETC. • Default Highlight: ‘The currently selected language’ Elements Name Description • When the user enters this screen, the currently selected default item is highlighted. • The Language Icon + Category Name are provided. (If the highlight is in the Main Frame, only the icon is displayed.) •...
- Page 61 ✎ NOTE • This is a definition of the Tools menu in the Left Frame Category. • Only the Info item for each Register/Language is provided. • The items are displayed without ‘Channel’ . Error Cases ✎ NOTE • This is the message for when there are no saved channels in the Registered Channels list. Elements Name Description...
- Page 62 ✎ NOTE • This is the component for when there are no channels registered to the language category. Elements Name Description The message is displayed when the currently selected country does not contain any items. Main Frame [Channel Browser] English...
- Page 63 Key Guide Button Action Nav. Help CH UP/DOWN Moves the page. Page ENTER Selects or enters the corresponding Channel Browser area. Select RETURN Returns to the previous step (Factory Mode). Return UP/DOWN Moves the highlight up or down. (No Guide) RIGHT Moves the highlight to the Channel Browser area.
- Page 64 Channel Common Elements [+ Icon-method] Channel list representation rules Standard Item Construction • Check Box + Status Icon + Digital Channel Number + Channel Name Digital channels • Channel number representation format: ###-### (The channel number is represented by ‘-’ . ) ATSC •...
- Page 65 Add to Countries / Edit Countries (1/2) • Hotel Option Menu > Channel > Channel Editor > Tool > Language Edit Key Guide Button Action Nav. Help ENTER Selects the highlighted item. Enter RETURN Cancels and returns to the previous screen (Tools). Return UP/DOWN Moves the highlight over country items.
- Page 66 Elements Name Description • If there are no channels that have been registered to the country list in the selected channels, “Add to Countries” is displayed as the title. Add to Countries Window • A check box is displayed depending on whether the country that was selected when entering the screen is registered or not.
- Page 67 Key Guide Button Action Nav. Help ENTER Selects the highlighted item. Enter RETURN Cancels and returns to the previous screen (Tools). Return UP/DOWN Moves the highlight over country items. Move LEFT/RIGHT Moves the highlight. Move INFO TOOLS Closes the current window and displays the ‘Tools’ menu. (No Guide) EXIT Cancels and returns to the previous step (Factory Mode).
- Page 68 Key Guide Button Action Nav. Help ENTER Applies the changes and closes the window. Enter RETURN Cancels and returns to the previous screen (Tools). Return ▲/▼ Changes the channel number of the selected channel. Adjust Enters a digit. Number INFO TOOLS Closes the current window and displays the ‘Tools’...
- Page 69 Edit the Channel Number [External Input] (3/3) • Hotel Option Menu > Channel > Channel Editor > Tool > Edit Channel Number Key Guide Button Action Nav. Help If a user presses the button, the channel number is initialized. Reset ENTER Applies the changes and closes the window.
- Page 70 Elements Name Description • The channel number area. ‒ Both the numeric keys and the Up/Down keys are supported. ‒ If no value is allocated, as many ‘-’ are displayed as the number of digits. ▲ ▲ ▲ Channel Number Area →...
- Page 71 Elements Name Description Channel Name Edit Window • The cursor and the character that are currently being entered are in the same colour as the highlight. Channel Name • When the maximum number of characters is reached, the cursor disappears. •...
- Page 72 CH Banner [when a channel number is allocated to an external input] ✎ NOTE • The TV channel banner specifications are applied. • When there is an unsupported item or there is no corresponding information, the item values are not displayed. •...
- Page 73 • Samsung Sound-Bars and Hospitality TV ‒ Use Samsung Sound-Bars and Hospitality TV that support the ARC feature with HDMI. If you connect a compatible Samsung Sound-Bar to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen to theTV’s sound through the Sound-Bar.
- Page 74 Security mode ¦ Design Specifications • This is to restrict some functions such as TTX and external source (HDMI, USB) input in specific facilities such as a correctional facility. • The Security menu is password-protected. Access to the Security menu is denied without the password. •...
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Page 75: Installing The Wall Mount
Contact a technician for assistance when installing the wall mount bracket. We do not advise you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own. -
Page 76: Securing The Tv To The Wall
Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration, depending on the manufacturer. -
Page 77: Specifications
10°C to 40°C (50°F to 104°F) Operating Humidity 10% to 80%, non-condensing Storage Temperature -20°C to 45°C (-4°F to 113°F) Storage Humidity 5% to 95%, non-condensing Model Name HG24EE690 HG28EE690 Display Resolution 1366 x 768 1366 x 768 Stand Swivel 0˚ 0˚... -
Page 78: Dimensions
Dimensions Front view / Side view • 24" (Unit: mm) HG24EE690 561.8 523.7 295.6 226.7 349.1 383.5 65.4 163.8 • 28" (Unit: mm) HG28EE690 643.4 609.5 347.0 311.4 396.5 435.0 62.9 163.4 English... - Page 79 943.9 532.1 559.6 570.1 623.0 54.0 226.5 HG49EE690 1105.8 1076.8 607.0 559.6 645.0 697.0 54.6 226.5 HG55EE690 1241.6 1212.6 683.4 559.6 721.4 773.3 54.5 226.5 Jack panel detail / Rear view ✎ Detailed dimensions can be checked at Displaysolutions.samsung.com. English...
- Page 80 Base Stand detail • 24" (Unit: mm) 226.7 162.7 55.9 • 28" 311.4 (Unit: mm) 162.0 117.4 • 32" (Unit: mm) 55.9 R9.5 R3.75 451.3 192.6 156.0 English...
- Page 81 • 40" ~ 55" (Unit: mm) 70.0 R9.5 R3.75 559.6 226.5 168.7 ✎ NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors. English...
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Page 82: Licence
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source Licence Notice is written only English. English... - Page 83 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Customer Care Centre Web Site 0800-SAMSUNG (0800-7267864) AUSTRIA www.samsung.com/at/support [Only for Dealers] 0810-112233 www.samsung.com/be/support (Dutch) BELGIUM 02-201-24-18 www.samsung.com/be_fr/support (French)