General Inquiries
<docomo Information Center>
(Business hours: 9:00 a.m. to 8:00 p.m.)
0120-005-250
(toll free)
※ Service available in: English, Portuguese, Chinese,
Spanish.
※ Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round))
■From DOCOMO mobile phones
(In Japanese only)
151
(No prefix)
(toll free)
※ Unavailable from land-line phones, etc.
■From land-line phones (In Japanese only)
0120-800-000
(toll free)
※ Unavailable from part of IP phones.
● Please confirm the phone number before you dial.
● For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/
For loss, theft, malfunction, and inquiries while overseas
(available 24 hours a day)
■From DOCOMO mobile phones
International call access code
-81-3-6832-6600
for the country you stay
* You are charged a call fee to Japan when calling from a land-line phone, etc.
※ If you use SH-07E, you should dial the number +81-3-6832-6600 (to enter "+", touch "0" for a while).
■From land-line phones <Universal number>
Universal number
-8000120-0151
*
international prefix
* You might be charged a domestic call fee according to the call rate for the country you stay.
※ For international call access codes for major countries and universal number international prefix, refer to DOCOMO
International Services website.
● If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of
the handset.
● If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO
after returning to Japan.
Don't forget your mobile phone... or your manners!
When using your mobile phone in a public place, don't forget to show common courtesy and consideration for others around you.
Repairs
(Business hours: 24 hours (open all year round))
■From DOCOMO mobile phones
(In Japanese only)
113
(No prefix)
(toll free)
※ Unavailable from land-line phones, etc.
■From land-line phones (In Japanese only)
0120-800-000
(toll free)
※ Unavailable from part of IP phones.
*
(toll free)
Sales:
Manufacturer: SHARP Corporation
'13.6 (1st Edition)
13F TU101
1
'13.6
INSTRUCTION MANUAL
SH-07E