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Sony VAIO VPCW Series User Manual
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Sony VAIO VPCW Series User Manual

Sony VAIO VPCW Series User Manual

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VPCW Series

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Summary of Contents for Sony VAIO VPCW Series

  • Page 1 User Guide Personal Computer VPCW Series...

  • Page 2: Table Of Contents

    Contents Before Use................4 Using Peripheral Devices ..........49 Finding More about Your VAIO Computer ....5 Connecting an Optical Disc Drive ........50 Ergonomic Considerations ..........8 Connecting External Speakers or Headphones ..52 Connecting an External Display ........53 Getting Started..............10 Selecting Display Modes ..........56 Locating Controls and Ports........
  • Page 3 Precautions............... 76 Troubleshooting ..............89 Handling the LCD Screen ........... 77 Computer ..............91 Using the Power Source ..........78 System Security............97 Handling Your Computer..........79 Battery .................99 Handling the Built-in Camera ........82 Built-in Camera ............101 Handling Discs ............83 Networking..............103 Using the Battery Pack..........

  • Page 4: Before Use

    How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...

  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
  • Page 6 3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online.
  • Page 7 4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information...

  • Page 8: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 9 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.

  • Page 10: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start up your computer with only the supplied accessories connected and set up your system.

  • Page 11: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Front Built-in MOTION EYE camera (page 30) Built-in MOTION EYE camera indicator (page 17) Built-in microphone (monaural) LCD screen (page 77) Keyboard...
  • Page 12 Getting Started > Locating Controls and Ports WIRELESS switch (page 42), (page 45) WIRELESS indicator (page 17) Memory Stick Duo slot (page 31) Media Access indicator (page 17) SD memory card slot (page 36) Charge indicator (page 17) Disc drive indicator (page 17) Power switch Power indicator...
  • Page 13 Getting Started > Locating Controls and Ports Back Battery connector (page 19)
  • Page 14 Getting Started > Locating Controls and Ports Right Hi-Speed USB (USB 2.0) ports (page 62) Network (Ethernet) port (page 41) Security slot Support high-/full-/low- speeds.
  • Page 15 Getting Started > Locating Controls and Ports Left DC IN port (page 18) Air vent Monitor port (page 53) Microphone jack (page 61) Headphones jack (page 52)
  • Page 16 Getting Started > Locating Controls and Ports Bottom Built-in speakers (stereo) Air vent...

  • Page 17: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Standby mode, and turns off when the computer is off or in Hibernate mode.

  • Page 18: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter ✍ Use only the supplied AC adapter for your computer. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).

  • Page 19: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) outward.
  • Page 20 Getting Started > Using the Battery Pack Slide the battery pack diagonally into the battery compartment until the projection (2) on either side of the battery compartment fits into the cut (3) on either side of the battery pack.
  • Page 21 Slide the battery LOCK switch inward to secure the battery pack on the computer. ✍ When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. This computer is designed to operate only with genuine Sony battery packs.
  • Page 22 Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light turns on while the battery pack is charging.
  • Page 23 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery charge level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 24 Getting Started > Using the Battery Pack Removing the Battery Pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Standby mode.

  • Page 25: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and then Turn Off Computer.

  • Page 26: Updating Your Computer

    Getting Started > Updating Your Computer Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, point to All Programs, click Windows Update, and then follow the on-screen instructions. ❑...

  • Page 27: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 28) ❑ Using the Touch Pad (page 29) ❑ Using the Built-in Camera (page 30) ❑...

  • Page 28: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combinations/Feature Functions Fn + % (F2): muting...

  • Page 29: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.

  • Page 30: Using The Built-In Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the preinstalled image capture software, you can perform the following operations: ❑ Capturing still images and movies ❑...

  • Page 31: Using The Memory Stick

    Using Your VAIO Computer > Using the Memory Stick Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 32 Using Your VAIO Computer > Using the Memory Stick Inserting and Removing a Memory Stick To insert a Memory Stick Locate the Memory Stick slot. Hold the Memory Stick with the arrow facing upward and pointing toward the slot. Carefully slide the Memory Stick into the slot until it clicks into place. ✍...
  • Page 33 Using Your VAIO Computer > Using the Memory Stick Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the Memory Stick into the slot if you cannot insert it smoothly. Before using a Memory Stick Micro (M2), be sure to insert it into an M2 Duo adaptor.
  • Page 34 Using Your VAIO Computer > Using the Memory Stick Formatting a Memory Stick To format a Memory Stick The Memory Stick has been formatted by default and is ready for use. If you want to reformat the media with your computer, use the Memory Stick Formatter software. See the help file included with the Memory Stick Formatter software for details.
  • Page 35 Notes on Using the Memory Stick ❑ Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of January 2009. However, not all the Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility.

  • Page 36: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
  • Page 37 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 38 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects. Pull the SD memory card out of the slot.
  • Page 39 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...

  • Page 40: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...

  • Page 41: Using The Network (Lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network.

  • Page 42: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
  • Page 43 Using Your VAIO Computer > Using the Wireless LAN ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN function, read the Safety Information carefully. WLAN uses the IEEE 802.11a /b/g standard or the IEEE 802.11n draft standard, which specifies the type of technology used.
  • Page 44 Using Your VAIO Computer > Using the Wireless LAN The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions. The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.

  • Page 45: Using The Bluetooth Function

    Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function ® You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet (10 meters) in an open area.
  • Page 46 Using Your VAIO Computer > Using the Bluetooth Function ❑ Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment. ❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if standards are met, individual device performance, specifications, and operation procedures can vary.
  • Page 47 Using Your VAIO Computer > Using the Bluetooth Function Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer.
  • Page 48 Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.

  • Page 49: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting an Optical Disc Drive (page 50) ❑ Connecting External Speakers or Headphones (page 52) ❑ Connecting an External Display (page 53) ❑...

  • Page 50: Connecting An Optical Disc Drive

    Using Peripheral Devices > Connecting an Optical Disc Drive Connecting an Optical Disc Drive To use optical disc media with your computer, connect an external optical disc drive (not supplied) to your computer. Connecting an Optical Disc Drive Be sure to connect an external optical disc drive before you launch any preinstalled disc operation program. To connect an optical disc drive Plug the power cord (if any) of your external optical disc drive (not supplied) (1) into an AC outlet.
  • Page 51 Using Peripheral Devices > Connecting an Optical Disc Drive Disconnecting an Optical Disc Drive You can disconnect an optical disc drive while your computer is either on or off. Disconnecting the drive while the computer is in a power saving mode (Standby or Hibernate), however, may cause the computer to malfunction. To disconnect an optical disc drive ✍...

  • Page 52: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.

  • Page 53: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display You can connect an external display to your computer. For example, you can use the computer with a computer display or a projector. Features and options in this section may not be available on your computer. ✍...
  • Page 54 Using Peripheral Devices > Connecting an External Display Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer. To connect a multimedia computer display Plug the power cord of your multimedia computer display (1) into an AC outlet. Plug the display cable (2) into the monitor port (3) a on the computer.
  • Page 55 Using Peripheral Devices > Connecting an External Display Connecting a Projector You can connect a projector (for example, the Sony LCD projector) to your computer. To connect a projector Connect the power cord (1) of your projector into an AC outlet.

  • Page 56: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors Function (page 58) for more information.
  • Page 57 Using Peripheral Devices > Selecting Display Modes To select a display ✍ You may not be able to display the same contents on your computer screen and the external display or projector at the same time, depending on the type of your external display or projector. Turn on the external display before turning on your computer.

  • Page 58: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 59 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that your computer does not enter Standby or Hibernate mode while you are using the Multiple Monitors function. Otherwise, the computer may not return to Normal mode.
  • Page 60 Using Peripheral Devices > Using the Multiple Monitors Function ✍ Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors function.

  • Page 61: Connecting An External Microphone

    Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone You can connect an external microphone (not supplied) to your computer. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use.

  • Page 62: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device Choose the USB port (1) you prefer to use. Plug the USB device cable (2) into the USB port.
  • Page 63 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...

  • Page 64: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 65) ❑...

  • Page 65: Setting The Password

    Customizing Your VAIO Computer > Setting the Password Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer.
  • Page 66 Customizing Your VAIO Computer > Setting the Password Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access. Once you have set the power-on password, you cannot start your computer without entering the password. Be sure not to forget the password. Write down your password and keep it safe and private from other people.
  • Page 67 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Power-on Password To change or remove the power-on password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.

  • Page 68: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, point to All Programs, and click VAIO Control Center. The VAIO Control Center window appears.

  • Page 69: Using The Power Saving Modes

    Customizing Your VAIO Computer > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes: Standby and Hibernate. When using battery power, you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short, regardless of the power management setting you select.
  • Page 70 Customizing Your VAIO Computer > Using the Power Saving Modes Using Standby Mode Standby mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power consumption mode. The orange power indicator light blinks slowly in this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 71 Customizing Your VAIO Computer > Using the Power Saving Modes To return to Normal mode ❑ Press any key. ❑ Slide the power switch (in the direction of G on the switch). If you slide (in the direction of G on the switch) and hold the power switch for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
  • Page 72 Customizing Your VAIO Computer > Using the Power Saving Modes Using Hibernate Mode In Hibernate mode, the state of the system is saved on the built-in storage device(s) and power is turned off. Even when the battery runs out of power, no data will be lost. The power indicator light is unlit in this mode. ✍...
  • Page 73 Customizing Your VAIO Computer > Using the Power Saving Modes To return to Normal mode Slide the power switch (in the direction of G on the switch). The computer returns to its normal state. If you slide (in the direction of G on the switch) and hold the power switch for more than four seconds, your computer will turn off automatically. ✍...

  • Page 74: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 75 Customizing Your VAIO Computer > Using the VAIO Power Management Activating the VAIO Power Management Power Schemes The VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of power management settings that are designed to meet specific power management needs, ranging from maximum power management to no power management.

  • Page 76: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 77) ❑ Using the Power Source (page 78) ❑ Handling Your Computer (page 79) ❑...

  • Page 77: Handling The Lcd Screen

    Precautions > Handling the LCD Screen Handling the LCD Screen ❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using your computer near a window. ❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a malfunction. ❑...

  • Page 78: Using The Power Source

    ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.

  • Page 79: Handling Your Computer

    Precautions > Handling Your Computer Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 80 If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO...
  • Page 81 Precautions > Handling Your Computer ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.

  • Page 82: Handling The Built-In Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.

  • Page 83: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.

  • Page 84: Using The Battery Pack

    ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter that are provided with this product.
  • Page 85 Precautions > Using the Battery Pack ❑ If you are not using your computer for a long period of time, remove the battery pack from the computer to prevent damage to the battery pack. ❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short. However, this is normal and does not indicate a malfunction, because the battery pack will gradually discharge over time even when not in use.

  • Page 86: Using Headphones

    Precautions > Using Headphones Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.

  • Page 87: Handling The Memory Stick

    Precautions > Handling the Memory Stick Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑...

  • Page 88: Handling The Built-In Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.

  • Page 89: Troubleshooting

    This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...
  • Page 90 Troubleshooting > ❑ Microphone (page 113) ❑ Speakers (page 114) ❑ Touch Pad (page 115) ❑ Keyboard (page 116) ❑ Floppy Disks (page 117) ❑ Audio/Video (page 118) ❑ Memory Stick (page 119) ❑ Peripherals (page 120)

  • Page 91: Computer

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
  • Page 92 Troubleshooting > Computer What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, Turn Off Computer, and then Restart. ❑...
  • Page 93 ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 94 ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 95 What should I do if I cannot remember the power-on password? If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 96 Troubleshooting > Computer Why doesn't my screen turn off after the automatic turn-off time has passed? The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off. Select a screen saver other than the VAIO original screen saver.

  • Page 97: System Security

    Troubleshooting > System Security System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by using the update feature or visiting the designated web site.
  • Page 98 Troubleshooting > System Security How do I keep my antivirus software updated? You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation. To download and install the latest security updates, follow these steps: Your computer must be connected to the Internet to download the updates.

  • Page 99: Battery

    Troubleshooting > Battery Battery How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 22) for more information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
  • Page 100 Troubleshooting > Battery Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data.

  • Page 101: Built-In Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.
  • Page 102 Troubleshooting > Built-in Camera What should I do if movie playback shows dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed.

  • Page 103: Networking

    Troubleshooting > Networking Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 104 Troubleshooting > Networking Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstacles or closer to any access point you may be using.
  • Page 105 ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.

  • Page 106: Bluetooth Technology

    Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
  • Page 107 Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page 106). ❑...
  • Page 108 Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.

  • Page 109: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Standby or Hibernate). If the computer is in LCD (Video) Standby mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 69) for more information.
  • Page 110 Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 111 Troubleshooting > Display What should I do if the LCD brightness of my screen changes? The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when your computer returns to Normal mode from Standby or Hibernate mode. To save your preference for the brightness, follow these steps: ✍...

  • Page 112: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...

  • Page 113: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑...

  • Page 114: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.

  • Page 115: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 29). ❑ Make sure that a mouse is not connected to your computer. ❑...

  • Page 116: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and then Control Panel.

  • Page 117: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.

  • Page 118: Audio/Video

    Troubleshooting > Audio/Video Audio/Video How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or headphones jack, you need to change the device for sound output. Close all open programs.

  • Page 119: Memory Stick

    Troubleshooting > Memory Stick Memory Stick What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer on other devices? You may need to reformat your Memory Stick. Formatting a Memory Stick erases all data, including music data previously saved on it. Before you reformat a Memory Stick, back up important data and confirm that the Memory Stick does not contain files you want to keep.

  • Page 120: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.

  • Page 121: Trademarks

    Trademarks > Trademarks © 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory...
  • Page 122 Trademarks > All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.

  • Page 123: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 124 © 2009 Sony Corporation...

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