Contents Safety information �������������������������������������������������������������������������������������������������������������������������������������������������iii General Safety guidelines ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������iii Safety and Maintenance Guidelines ���������������������������������������������������������������������������������������������������������������������iv Chapter 1� Getting started�����������������������������������������������������������������������������������������������������������������������������������1-1 Shipping contents �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-1 Notice for use �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-1 Product overview �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-2 Adjusting the tilt ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-2 Height Adjustment ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-2 Monitor controls ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-3 Cable lock slot�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-3 Setting up your monitor ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������1-3 Connecting and turning on your monitor ��������������������������������������������������������������������������������������������������������������������������������������������������1-3 Chapter 2�...
Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www�lenovo�com/safety Before installing this product, read the Safety Information� DANGER To avoid shock hazard: • Do not remove the covers� • Do not operate this product unless the stand is attached�...
■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions.
This User’s Guide provides detailed operation instructions for the user� For quick instruction overview, please see the Setup Poster for brief information� Lenovo Q27q-20 supports Lenovo Display Control Center - Artery� Shipping contents The product package should include the following items: •...
Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot� Adjusting the tilt Please see the illustration below for an example of the tilt range� Height Adjustment To adjust the height, the user needs to press or lift the monitor� 80 mm 80mm Chapter 1. 1-2...
Monitor controls The keypad controls on the panel frame are accesses to various functions� For information on how to utilize these keypad controls, please see “Adjusting your monitor image” on page 2-3� Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower position)�...
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3� Connect one end of the HDMI cable to the monitor HDMI connector and the other end to the computer� HDMI Note: Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the "Lenovo HDMI to HDMI Cable OB47070" www�lenovo�com/support/monitoraccessories�...
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5� Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from HDMI or DP� Note: Please be aware that excessive and/or extreme volume might damage your hearing ability� 6� Insert the Adapter into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets�...
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7� Power on the monitor and the computer� 8� When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport�lenovo�com/solutions/q27q_20� Refer to the “Manually installing the monitor driver” on page 3-5 section to install the driver�...
In addition, use healthy work habits to maximize your performance and comfort while using your computer� For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www�lenovo�com/healthycomputing/� Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort�...
• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture� • General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows�...
Power button standby/ power saving mode� Note: The Q27q-20 uses Natural Low Blue Light Technology that reduces harmful blue light to protect human eyes� Options while maintaining picture quality in 6500K color temperature� If you can’t make sure the monitor already under Low Blue Light mode, Just do Reset action in the OSD item Factory Default�...
Using the On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD� Q27q-20 Brightness Basic Settings Contrast Imae Settings Display Mode Standard Scaling Mode Full Screen Port Settings Speaker Menu Settings Input Signal:HDMI...
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Table 2-1. OSD functions OSD Icon on Main Controls and Submenu Description Menu Adjustments Brightness Adjusts overall brightness Contrast Adjusts difference between light and dark areas Enable dynamic contrast ratio� Note: 1� Change this Setting will change power usage� 2� After the user selects and confirms the "CHANGE" option, after adjusting any options, the Power Usage menu will no longer appear;...
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Table 2-1. OSD functions OSD Icon on Controls and Submenu Description Main Menu Adjustments • HDMI1 Input Signal • HDMI2 • • DP1�2 DP Select • DP1�4 Port Settings All input ports • On • Off When Auto Switch Input is On, the monitor automatically scans for the Auto Switch Input HDMI or DP port that has signals�...
Selecting a supported display mode The display mode of the monitor uses is controlled by the computer� Therefore, refer to your computer documentation on how to change display modes� The image size, position and shape might be changed when the display mode changes� This is normal and the image can be re-adjusted using automatic image setup and the image controls�...
Understanding power management Power management is invoked when the computer recognizes that you have not used your mous or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day�...
Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor� Do not: • Apply water or liquid directly to your monitor� • Use solvents or abrasives� • Use flammable cleaning materials to clean your monitor or any other electrical equipment. •...
Chapter 3� Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information� Monitor specifications Table 3-1. Monitor specifications for type-model Q27q-20 Depth 186�48 mm (7�34 in�) Dimensions Height 410�94~490�94 mm (16�17~19�32 in�) Width 613�14 mm (24�14 in�)
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Table 3-1. Monitor specifications for type-model Q27q-20 Speakers Output 3Wx2 Communications VESA DDC Horizontal frequency 15 kHz - 110 kHz Vertical frequency 48 Hz - 75 Hz Supported Display Modes Native Resolution 2560 x 1440 at 75 Hz Operating 0° to 40°C (32° to 104°F)
Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself� Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem� Table 3-2. Troubleshooting Problem...
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Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The power indicator is The video signal cable Be sure the video cable “Connecting and turning amber, but there is no is loose or disconnected is connected with the on your monitor” on image�...
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo recommends using either 2560 x 1440 at a refresh rate of 75 Hz, or 1920 x 1080 at a refresh rate of 60 Hz�...
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo recommends using either 2560 x 1440 at a refresh rate of 75 Hz, or 1920 x 1080 at a refresh rate of 60 Hz�...
Service information Customer responsibilities The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications. The following are examples of misuse or abuse and not covered by warranty: •...
Product replacement assistance or exchange of defective components also is available during the warranty period� In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location� A Lenovo technical support representative can help you determine the best alternative�...
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that isthe property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources�...
Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer� Do not use the ac power cord for other devices� Appendix B. B-3...