HP Pavilion XZ335 Startup Manual
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- Troubleshooting and self-repair manual (58 pages) ,
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- Reference manual (160 pages)
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Summary of Contents for HP Pavilion XZ335
- Page 1 HP Notebook PC Startup Guide...
- Page 2 Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1070 NE Circle Blvd., MS 425E Corvallis, OR 97330 Startup Guide...
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Page 3: Important Safety Information
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE. - Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
- Page 5 Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.
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Page 7: Table Of Contents
Contents Getting Started with Your HP Notebook...9 Taking Inventory...10 What’s in the box?...10 To find more information ...11 Identifying Parts of the Notebook ...12 Front view ...12 Back view...13 Bottom view ...14 Status lights ...15 Multimedia buttons and status panel (selected models) ...17 Setting Up Your Notebook...18... - Page 8 To replace the hard disk drive ...43 Troubleshooting and Maintenance...45 Troubleshooting Techniques ...46 Getting Assistance for Your Notebook ...47 To get help from HP Instant Support...47 Display problems...47 Floppy disk drive problems ...48 Hard disk drive problems ...48 Keyboard and pointing device problems ...48 Performance problems...49...
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Page 9: Getting Started With Your Hp Notebook
Getting Started with Your HP Notebook Startup Guide... -
Page 10: Taking Inventory
Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your HP notebook computer sets a new standard in personal computing. Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. -
Page 11: To Find More Information
DVD in \hp\Library. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes—click Start, All Programs, HP Library, HP Notes, or look on the Recovery CD or DVD in \hp\Library. Microsoft Windows This is shipped with your notebook and contains information about using the version manual of Microsoft Windows shipped with your notebook. -
Page 12: Identifying Parts Of The Notebook
Getting Started with Your HP Notebook Identifying Parts of the Notebook Identifying Parts of the Notebook Front view 1. One-Touch buttons (programmable). 2. Power button. 3. Keyboard status lights: Caps Lock, Num Lock, CD or DVD drive activity. 4. Touch pad/scroll pad on-off button (with on-off indicators on either side). -
Page 13: Back View
19. S-video (TV out) port (colored yellow) (selected models). 20. Reset switch. 21. Kensington lock slot (security connector). 22. LAN port and indicators. Getting Started with Your HP Notebook Identifying Parts of the Notebook 23. Modem. 24. IEEE 1394 connector (selected models). 25. SD-MMC Card slot. -
Page 14: Bottom View
Getting Started with Your HP Notebook Identifying Parts of the Notebook Bottom view 32. Infrared port (selected models). 33. Battery. 34. CD/DVD drive latch. 35. RAM cover. Startup Guide 36. Battery latch. 37. Docking port. 38. Mini-PCI cover (no user-replaceable parts inside). -
Page 15: Status Lights
• Amber: the AC adapter is connected and the battery is charging. • Red: the AC adapter is connected and the battery has a fault. • Off: the AC adapter is not connected or the battery is missing. Getting Started with Your HP Notebook Identifying Parts of the Notebook Startup Guide... - Page 16 Getting Started with Your HP Notebook Identifying Parts of the Notebook The keyboard status lights, located above the keyboard, indicate the states of keyboard locks and the CD/DVD player. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)
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Page 17: Multimedia Buttons And Status Panel (Selected Models)
Getting Started with Your HP Notebook Identifying Parts of the Notebook Multimedia buttons and status panel (selected models) 1. MP3 player launch button. 2. Previous track. 3. Next track. 4. Status panel button. 5. Status panel. 6. Play/Pause. 7. Stop. -
Page 18: Setting Up Your Notebook
If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP Library. - Page 19 Getting Started with Your HP Notebook Setting Up Your Notebook • Insert the front end of the battery into the battery compartment on the bottom of the notebook, then press the back end in until the battery clicks into place.
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Page 20: Step 2: Connect Ac Power
Use only the HP AC adapter included with your notebook (or other approved 75- watt adapter). Do not use a 60-watt adapter, such as HP F1454A or F1781A. Using any other AC adapter could damage the notebook and may void your warranty—... -
Page 21: Step 3: Connect A Phone Line
3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. For details about using the modem, including AT commands, see the online Reference Guide. Getting Started with Your HP Notebook Setting Up Your Notebook Startup Guide... -
Page 22: Step 4: Turn On The Notebook
Getting Started with Your HP Notebook Setting Up Your Notebook Step 4: Turn on the notebook • Press the power button above the keyboard. The notebook then boots up, and Windows starts automatically. Note Your notebook comes with a factory-installed DVD, DVD/CD-RW, or similar drive. -
Page 23: Step 6: Register Your Notebook
PC card modem or an external modem—or you can register by phone or fax. By phone You can register by calling your HP Customer Care Center. See “To contact HP for support or service” on page 59 for the phone number. By fax If you have a printer connected to your notebook, you can print a registration form and fax it to HP. -
Page 25: Basic Operation
Basic Operation Startup Guide... -
Page 26: Operating Your Notebook
Basic Operation Operating Your Notebook Operating Your Notebook You can start and stop your notebook using its power button. However, at certain times you may want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time. For details about using the One-Touch buttons and other special features, plus information on caring for and protecting your notebook, see “Operating Your Notebook”... -
Page 27: To Reset The Notebook
To reset the notebook Occasionally, you may find that Windows or the notebook has stopped responding, and will not let you turn the notebook off. If this happens, try the following in the order listed. • If possible, shut down Windows: press Ctrl+Alt+Del, then click Shut Down, Turn Off. -
Page 28: To Change The Boot Device
(LAN). 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility—see “To run the BIOS configuration utility”... - Page 29 You can customize the operation of many of these devices: you can change the click button and scroll pad actions, double-click speed, pointer speed, and more: click Start, Control Panel, Printers and Other Hardware, Mouse. Note The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected.
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Page 30: To Use The Fn Hot Keys
Basic Operation Operating Your Notebook To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. • To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. -
Page 31: Working In Comfort With A Notebook Pc
HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD or DVD in \hp\Library—as well as at www.hp.com/ergo. - Page 32 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
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Page 33: Batteries And Power Management
Batteries and Power Management Startup Guide... -
Page 34: Using Battery Power
Batteries and Power Management Using Battery Power Using Battery Power For information about how your notebook regulates its power consumption, and how you can manually reduce power consumption and extend the life of the notebook’s battery, see the chapter titled “Batteries and Power Management” in the online Reference Guide. To check battery status From the battery charge light The battery charge light on the front of the notebook shows whether the notebook’s... -
Page 35: To Respond To A Low-Battery Warning
To respond to a low-battery warning The notebook automatically alerts you when the battery power drops to a critically low level. If you do not restore power within a short time, the notebook then goes into hibernation. Once the notebook goes into hibernation in this way, you won’t be able to turn it on again until you restore power by doing one of the following: •... -
Page 37: Add-On Devices
Add-On Devices Startup Guide... -
Page 38: Using Plug-In Modules
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use the plug-in module in your notebook: • DVD drive (selected models). • DVD/CD-RW combo drive (selected models). • Weight-saving module (to reduce travel weight and protect your module bay). For information about connecting your modem or LAN, about connecting PC Cards or external devices, or about modem AT commands, see the online Reference Guide. - Page 39 2. Slide the module release latch (on the bottom of the notebook) toward the back of the notebook. 3. Grasp the module and pull it out. 4. Slide the new module into the notebook until it clicks into place. To save weight and protect the module bay when traveling, insert the weight-saving module provided with your notebook.
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Page 40: To Play Audio Cds
Add-On Devices Using Plug-In Modules To play audio CDs If your notebook includes the multimedia buttons and status panel, you can use them to control the notebook’s DVD/CD-RW drive. • If the notebook is turned on, you can use the multimedia buttons to control the Windows Media Player or MusicMatch Jukebox (depending on your notebook model) for playing CDs. -
Page 41: To Use The Status Panel (Selected Models)
To use the status panel (selected models) The notebook’s status panel can show the time and date, battery status, power status, and the status of the notebook’s CD/DVD player. • Press the status panel button several times to display the information you want. The first press turns on the backlight. -
Page 42: Installing Additional Ram
Add-On Devices Installing Additional RAM Installing Additional RAM Your notebook has no memory (RAM) built in, but has two slots for removable RAM modules: the system RAM slot beneath the keyboard (which contains a module installed at the factory), and an expansion slot on the bottom of the unit. You can use both of these slots to expand your unit’s RAM. -
Page 43: Replacing The Hard Disk Drive
Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove both hard drive retaining screws from the bottom of the notebook. 3. -
Page 45: Troubleshooting And Maintenance
Troubleshooting and Maintenance Startup Guide... -
Page 46: Troubleshooting Techniques
• See the Microsoft Windows manual shipped with your notebook. • For updated information, see the HP Notes in the online HP Library or on the Recovery CD or DVD in \hp\Library. • Find technical tips and software updates for your notebook at the HP Business Support Web site www.hp.com/go/bizsupport). -
Page 47: Getting Assistance For Your Notebook
Getting Assistance for Your Notebook To get help from HP Instant Support To get online technical support for your notebook, click Start, Help and Support (or All Programs), HP Instant Support. Display problems If the notebook does not recognize the display When the notebook starts up, it automatically re-activates the display that was in use when Windows was last shut down. -
Page 48: Floppy Disk Drive Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook Floppy disk drive problems If a floppy drive connected to the USB port doesn’t work • Make sure the drive is securely connected to the notebook. • Restart the notebook: click Start, Turn Off Computer, Restart. Hard disk drive problems If the notebook’s hard drive doesn’t spin •... -
Page 49: Performance Problems
• Check settings: click Start, Control Pad, Printers and Other Hardware, Mouse, Scrolling. • Test the keyboard and pointing devices with the e–DiagTools diagnostics—see “Testing the Hardware” on page 51. Performance problems For best performance with Windows XP, your notebook should have at least 128 MB of memory (RAM). -
Page 50: Startup Problems
AC adapter, and turn on the notebook by pressing the power button. • If you still get no response, call HP for assistance. If the notebook won’t boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery’s charge by clicking the power icon in the taskbar, or using Power Options in Control Panel. -
Page 51: Testing The Hardware
To run the e–Diagtools diagnostic test Running basic tests and documenting the results 1. In Windows, click Start, All Programs, Hewlett-Packard, Notebook, HP e–Diagtools, e–Diagtools for Windows. 2. Click Support Ticket, and then click Update. e–Diagtools creates a new support ticket. - Page 52 Running advanced tests on specific hardware 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press F2 to run e–Diagtools. The first time you run the program, you are prompted to select the language for the program.
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Page 53: Configuring The Notebook
1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility. 3. The pointing devices are not active in the BIOS configuration utility, so you will need to use the keyboard to navigate: •... -
Page 54: Reinstalling And Updating Software
• On your notebook’s hard drive under C:\hp\Drivers. • On the Recovery CD or DVD under \hp\Drivers. • On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site contains the latest updates of software drivers for different operating systems. - Page 55 4. Turn on or restart the notebook. If the notebook is running, click Start, Turn Off Computer, Restart. 5. When the HP logo appears, press Esc to display the Boot menu. 6. Use the arrow keys to select the DVD/CD-RW drive as the boot device, and press Enter.
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Page 57: Hp Support And Service
HP Support and Service Startup Guide... -
Page 58: Getting Assistance For Your Notebook
Getting Assistance for Your Notebook To get help from the Web HP has several Web sites on the Internet dedicated to providing information about HP notebook computers: • HP Instant Support. To get online technical support for your notebook, click Start, Help and Support (or All Programs), HP Instant Support. -
Page 59: To Contact Hp For Support Or Service
To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions on these topics: •... - Page 60 HP Support and Service Getting Assistance for Your Notebook Omnibook Series Notebooks North America United States Canada Latin America Mexico City Mexico (outside Mexico City) Puerto Rico South America Argentina Brazil (São Paulo) Brazil (outside São Paulo) Chile Colombia Peru...
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Page 61: To Receive Repair Service
Can you re-create the problem? To receive repair service If the HP notebook product is not normally sold by HP in the country/region of use, it must be returned for service to a country/region in which it is sold and supported. -
Page 62: To Prepare Your Notebook For Shipment
If your notebook is no longer under warranty. Contact an HP-Authorized reseller or the HP Customer Care Center—see “To contact HP for support or service” on page 59. The support provider will let you know about repair charges and processes. -
Page 63: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. - Page 64 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
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Page 65: Reference Information
Reference Information Startup Guide... -
Page 66: Hardware Specifications
Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site www.hp.com/notebooks). Physical Attributes Dimensions: 14.1-in models: 330 × 278.3 mm (12.99 × 10.94 in). - Page 67 Audio System DirectSound. MIDI (playback) support. 16-bit, full duplex stereo sound through two built-in speakers with integrated acoustic chambers. 1.5 W per channel, 64 voices. Built-in microphone. Polk Audio certified on 15-in models (pavilion). Dedicated mute and volume controls (selected models). CD player (can play while notebook is on standby, in hibernation, or off).
- Page 68 Reference Information Hardware Specifications Security Features User and administrator passwords. DMI-accessible electronic serial number. Kensington MicroSaver lock slot. Operating temperature: 0 to 40 °C (32 to 104 °F). Environmental Operating humidity: 10 to 90 percent RH (0 to 40 °C). Limits Operating altitude: up to 10,000 ft (3000 m) at 25 °C (77 °F).
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Page 69: Safety Information
250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Reference Information Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8120-0702 8120-6317 8120-8367... -
Page 70: Ergonomics
• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. • To obtain a replacement battery, contact your local dealer or HP sales office. • Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F). -
Page 71: Laser Safety
• Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center—see “To contact HP for support or service” on page 59. • Do not attempt to make any adjustment of the unit. -
Page 72: Exposure To Radio Frequency Radiation
HP therefore believes the internal wireless radio is safe for use by consumers. The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones. -
Page 73: Regulatory Information
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your notebook computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. -
Page 74: Canada
Product name: Laptop Computer Model Number(s): HP Omnibook xt1000, xz, or HP Pavilion zt1000 series (1000 series means 1xxx numbers where x = 9-0) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:... -
Page 75: International
Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 59. International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages. - Page 76 Cupertino, CA 95014, U.S.A. declares that the product(s) Product Name: Laptop Computer Model Number(s): HP Omnibook xt1000, xz or HP Pavilion zt1000 (1000 series means 1xxx numbers where x = 9-0) Product Options: conforms to the following Product Specifications: Safety: IEC 60950: 1991 +A1, A2, A3, A4.
- Page 77 Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304. Phone: +1 (650) 857-1501. Startup Guide...
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Page 79: Index
(power mode) entering, 26 resuming from, 26 hot keys, 30 HP Customer Care contact by e-mail, 59 Web site, 11 HP Instant Support, 46, 47 HP Library, 11 HP Notes, 11 infrared port safety, 71 installing original software, 54 inventory, 10... - Page 80 48 using, 28, 29 troubleshooting battery, 49 display, 47 floppy disk drive, 48 hard disk drive, 48 HP Instant Support, 46 information sources, 46 keyboard, 48 power, 49 startup, 50 touch pad, 48 Utility partition creating, 43, 54, 55...