Table of contents Safety .......... 4 Sorting laundry ....... 31 General information...... 4 Degrees of soiling ...... 31 Intended use........ 4 Care symbols on the care labels ... 31 Restriction on user group.... 5 Detergents and care products.. 32 Safe installation ........ 5 Detergent recommendation ... 32 Safe use ........... 7 Detergent dosage ...... 33 Safe cleaning and maintenance.. 9...
Page 3
Cleaning the drain pump.... 40 Cleaning the water outlet hose at the siphon........ 43 Clean the water inlet filters..... 43 Troubleshooting...... 46 Error code / Fault display / Sig- nal........... 46 Malfunctions ........ 47 Noise .......... 50 Problem with results....... 50 Leakage.......... 51 Odours.......... 52 Emergency release ...... 53 Transportation, storage and disposal .........
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Page 6
en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
Page 8
en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
Page 10
en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 33 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start / Reload ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
Page 16
en Installation and connection Pull the hoses out of the holders. Put on the four cover caps. Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder.
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
en Installation and connection Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 34 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
Page 22
en Display Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 37 Rinse Plus Additional rinse cycle is activated.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description...
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Pour approx. 1 litre of tap water Press Start / Reload to start the into compartment II. programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: "End". Start the first wash cycle or set the programme selector to Off to switch off the appliance.
Laundry en – Separate items of laundry and To improve washing results and ▶ shake them out prevent discolouration, sort the – Wash large and small items of laundry according to the following laundry together criteria before washing. – Dab fresh stains with soapy wa- –...
en Detergents and care products Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing ¡...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 34. Separate the laundry and place it in the drum. Adjusting the programme set- Note: Ensure that there is no laun- dry trapped in the door. tings Close the door.
Basic operation en Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press Start / Reload ▶ a The display shows either the pro- gramme duration or the "Ready in" time.
en Basic operation Press Start / Reload Unloading the laundry The appliance is paused and Note: Please read the information in checks whether it is possible to the "Safety" → Page 4 and "Prevent- add or remove laundry. Take note ing material damage" → Page 11 sec- of the programme status.
Childproof lock en Leave the door and detergent drawer open so that residual water can evaporate. Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold the two 3 sec.
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
Cleaning and servicing en Press Start / Reload and, at the Cleaning the drum same time, turn the programme If you often wash at a washing tem- selector to position 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
en Cleaning and servicing Press out the insert upwards from below. Push in the detergent drawer. Descaling Clean the detergent drawer and in- sert with water and a brush, and If you add detergent correctly, you do then dry them. not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
Page 41
Cleaning and servicing en Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
Page 42
en Cleaning and servicing 90° The handle on the pump cap must Cleaning the drain pump be in a vertical position. Insert the maintenance flap and Note: Please read the information in lock it into place. the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Cleaning and servicing en Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
Page 44
en Cleaning and servicing Requirement: The water inlet hose is empty. → "Emptying the water inlet hose", Page 43 Disconnect the hose from the rear of the appliance. Clean the filter with a small brush. Use pliers to remove the filter. Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause troubleshooting The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. lights up. The temperature is too high. Wait until the temperature has ▶...
Page 48
en Troubleshooting Fault Cause troubleshooting The programme does not Laundry is caught in the Open the door again. start. door. Remove any trapped laundry. Close the door. Press Start / Reload to start the programme. The door cannot be opened. – –– is activated. Continue the programme by select- ▶...
Page 49
Troubleshooting en Fault Cause troubleshooting Water is not flowing in. De- The tap is turned off. Turn on the tap. ▶ tergent is not being dis- The water inlet hose is Ensure that the water inlet hose is ▶ pensed. kinked or jammed. not kinked or jammed.
en Troubleshooting Fault Cause troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
Troubleshooting en Fault Cause troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer. ing in the detergent drawer and do seal fold.
en Troubleshooting Odours Fault Cause troubleshooting → "Cleaning the drum", Page 39 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 40 Detach the hoses.
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
Customer Service en Make a note of your appliance's de- Customer Service Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
en Consumption values Consumption values Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Page 60
Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.