Solving Drive Key Problems; Solving Internet Access Problems - HP Compaq d220 MT Reference Manual
Hp compaq d220 mt: reference guide
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Also See for Compaq d220 MT:
- Hardware reference manual (32 pages) ,
- Quick setup manual (26 pages) ,
- Supplementary manual (14 pages)
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Solving CD-ROM and DVD Problems (Continued)
Problem
Recording audio CDs is
difficult or impossible.
Solving Drive Key Problems
Solving DiskOnKey Problems
Problem
Drive Key is not seen as a
drive letter in Windows XP.
The computer boots to DOS
after making a bootable
Drive Key.
Solving Internet Access Problems
Solving Internet Access Problems
Problem
Unable to connect to the
Internet.
Service Reference Guide, d200
Cause
Wrong or poor quality
media type.
Cause
The drive letter after the
last physical drive is not
available.
Drive Key is bootable.
Cause
Internet Service Provider
(ISP) account is not set
up properly.
Modem is not set up
properly.
Web browser is not set
up properly.
Cable/ DSL modem is
not plugged in.
336493-004
Troubleshooting Without Diagnostics
Solution
1. Try using a slower recording
speed.
2. Verify that you are using the
correct media for the drive.
3. Try a different brand of media.
Quality varies widely between
manufacturers.
Solution
Change the default drive letter for
the Drive Key in Windows XP.
Install the Drive Key after the
operating system boots.
Solution
Verify Internet settings or contact the
ISP for assistance.
Reconnect the modem. Verify the
connections are correct using the
quick setup documentation.
Verify that the Web browser is
installed and set up to work with
your ISP.
Plug in cable/DSL modem. You
should see a "power" LED light on
the front of the cable/DSL modem.
D–23
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