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Solving Processor Problems
.
Solving Processor Problems
Problem
Poor performance is
experienced.
Power LED is Red and
stays on.
Service Reference Guide, dc5000
Cause
Processor is hot.
Processor is not seated
properly or not
installed.
360201-002
Troubleshooting Without Diagnostics
Solution
1. Make sure the airflow to the
computer is not blocked.
2. Make sure the fans are
connected and working
properly (some fans only
operate when needed).
3. Make sure the processor
heatsink is installed properly.
1. Check to see that the processor
is present.
2. Reseat the processor.
D–21
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