Page 1: Service Handbook
Service Handbook C Class Models C100, C110, C160L, C160, C180, C200, C240 and C360 HP Part No. A4200-90042 Edition E1298 Printed in U.S.A.
Page 2 Replacement products may be either new or like-new. 2. HP warrants that HP software will not fail to execute its pro- gramming instructions, for the period speciﬁed above, due to defects in material and workmanship when properly installed and used.
Page 3 5. The warranty period begins on the date of delivery or on the date of installation if installed by HP. If customer schedules instal- lation or causes installation by HP to be delayed more than 30 days after delivery, warranty begins on the 31st day from delivery.
Page 4 This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company. RESTRICTED RIGHTS LEGEND. Use, duplication, or disclo- sure by government is subject to restrictions as set forth in subdivi- sion (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause at DFARS 252.227.7013.
Page 5: Safety And Regulatory Statements
Safety and Regulatory Statements Safety and Regulatory Statements This section contains safety and regulatory statements pertaining to the C100, C110, C160L, C160, C180, C200, C240 and C360 workstations. It provides infor- mation on the following topics: • Special video configuration statements •...
Page 6 Special Video Conﬁguration Statements Special Video Configuration Statements The following statements apply only to those applica- tions which include a cable connected to the S-Video connector on the A4248A card. No modiﬁcation to the regulatory statements is necessary for applications which include cables connected to other connectors on the card but not to the S-Video connector.
Page 7 • Ask the dealer or an experienced radio/television techni- cian for help. Hewlett-Packard’s system certiﬁcation tests were con- ducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your...
Page 8 Models C160L/C160/C180/C200/C240/C360 Emissions Regula- tions computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment. Operation of this device is subject to the following conditions: • This device may not cause harmful interference. •...
Page 9 • Ask the dealer or an experienced radio/television techni- cian for help. Hewlett-Packard’s system certiﬁcation tests were con- ducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your...
Page 10: Vcci Class 1 Ite
Models C100/C110 Emissions Regulations computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment. Operation of this device is subject to the following conditions: • This device may not cause harmful interference. •...
Page 11: Emissions Regulations Compliance
Emissions Regulations Compliance Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party noncompliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.
Page 12: Safety Statement
Electrostatic Discharge (ESD) Precautions Electrostatic Discharge (ESD) Precautions Electrostatic charges can damage the integrated cir- cuits on printed circuit boards. To prevent such dam- age from occurring, observe the following precautions during board unpacking and installation: • Stand on a static-free mat. •...
Page 13 Laser Safety Statement (U.S.A. Only) Laser Safety Statement (U.S.A. Only) The CD ROM mass-storage system is certiﬁed as a Class-1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Per- formance Standard according to the Radiation Control for Health and Safety Act of 1968.
Page 14: Warnings And Cautions
Warnings and Cautions Warnings and Cautions...
Page 15: Table Of Contents
Security Loop 15 Audio Connectors 16 Keyboard and Mouse Connectors 19 PS/2 Keyboard and Mouse Connectors 19 ITF Keyboard Connector 19 HP Parallel I/O Connector 19 802.3 Network Connectors 19 Serial Input/Output Connectors 20 SCSI Connectors 21 TOC Button 21...
Page 16 Contents Operating System Overview 28 2 Environmental/Installation/PM Environmental Speciﬁcations 31 Installation 33 Preventive Maintenance 33 3 Conﬁguration Workstation Conﬁgurations 37 FRU Conﬁgurations 38 Internal Storage Conﬁgurations 38 Allowable Memory Conﬁgurations 50 Monitor-Type Selection 53 Changing the Console to External Terminal 53 Graphics Conﬁgurations 54 Special Video Conﬁguration Statements for all Systems 54...
Page 17 Contents Graphics Conﬁguration Restrictions 60 4 Troubleshooting Getting Ready to Troubleshoot 63 Dealing with a Boot Failure 68 Searching for Bootable Media 70 Stable Storage 71 Boot Command Notations 71 Supported Boot Paths 72 ISL Environment 72 Selftest Failures 73 Chassis Display Codes 77 Running System Veriﬁcation Tests 95 Running ODE-Based Diagnostics 97...
Page 18 Contents Storage Devices 121 Human Interface Board 123 Main Tray Assembly 124 Removing Memory Modules 125 Installing Memory Modules 127 Removing Second Level Cache Modules (C160L) 129 Installing Cache Modules 131 Removing PCI, EISA, and GSC Option Boards 133 EGRAM (Enhanced Graphics RAM) Board 136 CPU Board 138 System Fans 142 Rear Panel 145...
Page 19 Contents Service Manuals 171 Reference Manuals 171 8 Service Notes 9 Boot Console Interface Model C100/110 Accessing the Boot Console Interface 179 Boot Console Menus 181 Searching for Bootable Media 184 Resetting the Workstation 186 Displaying and Setting Paths 187 Displaying and Setting the Monitor Type 190 The Monitor Command 190 Displaying the Current Monitor Conﬁguration 193...
Page 20 Contents Displaying the LAN Station Address 204 Displaying System Information 205 Displaying PIM Information 206 Conﬁgure and Display LAN Settings 207 Stable Storage 209 ISL Environment 210 Invoking ISL from the Boot Console Interface 210 ISL User Commands 211 Updating System Firmware with ODE 213 10 Boot Console Interface Model C160L/160/180/ 200/240/360 Accessing the Boot Console Interface 217...
Page 21 Contents Changing the Console to External Terminal 235 Displaying the Status of the System I/O 236 Setting the Auto Boot and Auto Search Flags 237 Displaying and Setting the Fastboot Mode 239 Displaying the LAN Station Address 240 Conﬁgure and Display LAN Settings 241 Displaying System Information 243 Displaying PIM Information 244 Stable Storage 245...
Page 22 Contents Figures System Unit Front Panel Controls 6 CD-ROM Drive Controls and Features 9 DDS-DC Drive Controls and Indicators 11 DDS-2 Drive Controls and Indicators 11 Floppy Drive Controls and Features 13 System Unit Rear Panel Connectors 15 Disk Tray Positions 38 Hewlett-Packard 2 GB Fast, Wide Differential Disk Drive Jumper Settings (1-inch Low Proﬁle) 41 Seagate 2 GB FWD or UWSE Disk Drive Jumper...
Page 23 Memory Connectors (Model C100/110) 51 Memory Connectors (Model C160L) 51 Memory Connectors Model (C160/180XP/200/240/360) Power On Troubleshooting 64 Selftests Troubleshooting 65 HP-UX Compatible Mode Troubleshooting 66 HP-UX Compatible Mode Troubleshooting (Continued) 67 System Unit Front Panel LEDs 73 C Class Major Components 107...
Page 24 Contents Figures Removing a Disk Filler Panel 120 Removing a Storage Device 122 Removing the Human Interface Board 123 Removing the Main Tray Assembly 124 Memory Module Location (C100, C110) 125 Memory Module Location (C160L) 126 Memory Module Location (C160/180/200/240/360) 126 Removing a Memory Module 127 Installing Memory Modules 128 Cache Module Location (C160L) 129...
Page 25 Contents Figures Removing the EISA Area Fan Assembly 142 Removing the CPU Area Fan Assembly 143 Removing the Fan 144 Removing the Rear Panel 145 Removing the I/O Board 148 Removing the I/O Extension Board 149 Removing the Battery 150 Removing the Backplane 152 Removing the Power Supply 153 Removing the Power Interconnect Board 154...
Page 26 Contents Tables CD-ROM Drive Controls and Features 9 DDS Tape Drive Controls and Features 12 Floppy Drive Controls and Features 13 Audio Electrical Speciﬁcations 18 Serial I/O Pins 20 PS/2 Keyboard and ITF Keyboard Equivalent Keys 24 Environmental Speciﬁcations 31 Storage Conﬁgurations 39 Default SCSI IDs 40 Bootable Device Types 68...
Page 27 Contents Tables Fan Power Pinouts 162 LED Power Pinouts 162 System Paths 187 Mnemonic Style Notation for Boot Paths 188 Graphics Conﬁgurations and Hardware Slots 191 System Paths 225 Mnemonic Style Notation 226 xxvii...
Page 28 Contents Tables xxviii...
Page 29: Product Information
Product Information...
Page 30 Product Information This chapter introduces the HP 9000 C Class worksta- tions, including their controls and indicators. This chapter discusses the following topics: • Product description • System unit front panel controls • System unit rear panel connectors • Monitors •...
Page 31: Product Description
HP-UX 10.20 (Model C160/C160L) HP-UX 10.20 (Model C180XP) HP-UX 10.20 ACE 9707 (Model C200) HP-UX 10.20 ACE 9707 (Model C240) HP-UX 10.20 ACE 9806, IPR9812 (Model C360) • User Interface: HP VUE graphical user interface HP CDE graphical user interface •...
Page 32 Product Information Product Description • Memory 32 MB to 512 MB Main Memory in pairs of 16 MB, 32MB, or 64 MB modules - four pairs maximum (C100/110/160L) 32 MB to 768 MB Main Memory in pairs of 16 MB, 32MB, or 64 MB modules - six pairs maximum (C160/180) 32 MB to 1.5 GB main memory in pairs of 16 MB,...
Page 33 Slot 3 - GSC/PCI (32-bit, 5V) Slot 4 - GSC/PCI (64-bit, 3.3V) • Keyboards: PS/2 Keyboard (mouse) ITF Keyboard (also known as HP HIL) (HP HIL mouse) (C100/110 only) (also available via hidden HIL using PS/2 connection (C200 only)) Product Information...
Page 34: System Unit Front Panel Controls
Product Information System Unit Front Panel Controls System Unit Front Panel Controls Figure 1 shows the location of the system unit front panel controls. Removable Storage Devices Power Switch Power LED System LEDs Mute Volume Headset Figure 1 System Unit Front Panel Controls System Power Switch Use the Power switch to power the system unit on and off.
Page 35: Power Led
NOTICE: There is no need to manually shut down the HP- UX operating system on your workstation before powering it off. When you turn off the power switch, your workstation automatically shuts down the operating system before terminating the power.
Page 36: Audio Controls
Product Information System Unit Front Panel Controls Audio Controls Next to the system LEDs are the following audio con- trols: Headset Jack Volume Control Mic Jack Mute Button The volume control, headset jack, and microphone jack features of the CD-ROM are supported through applications only.
Page 37: Cd-Rom Drive
CD-ROM Drive Figure 2 shows the operating controls and features of the CD-ROM drive, and Table 1 describes them. Headphone Jack Volume Control Disk Tray Figure 2 CD-ROM Drive Controls and Features Table 1 CD-ROM Drive Controls and Features Control/Feature Busy Indicator Product Information System Unit Front Panel Controls...
Page 38: Cd-Rom Drive Controls And Features
Product Information System Unit Front Panel Controls Table 1 CD-ROM Drive Controls and Features Control/Feature Eject Button Emergency Eject Disc Tray Headphone Jack Volume Control Purpose Press to open the disc tray and insert or remove a disc. When the drive is in use, press the eject button for more than one second to open the disc tray.
Page 39: Dds Tape Drive
DDS Tape Drive Your DDS tape drive is either a DDS-DC or DDS-2 tape drive with a 3.5-inch form factor, data compres- sion, and a single-ended SCSI interface. Both drives incorporate data compression capability and are high- capacity, high transfer-rate devices for data storage on tape.
Page 40: Dds Tape Drive Controls And Features
Product Information System Unit Front Panel Controls Table 2 DDS Tape Drive Controls and Features Control/Feature Eject Button Push the eject button to remove tape cassettes from the drive. Drive LEDs The DDS drive LEDs light and ﬂash to indicate drive status and error conditions.
Page 41: Floppy Disk Drive
Floppy Disk Drive Figure 5 shows the operating controls and features of the ﬂoppy drive, and Table 2 describes them. Drive LED Figure 5 Floppy Drive Controls and Features Table 3 Floppy Drive Controls and Features Control Feature Eject Button Drive LED Product Information System Unit Front Panel Controls...
Page 42: System Unit Rear Panel Connectors
• Security loop • Audio connectors • Keyboard and mouse connectors • HP parallel (Centronics) I/O connector • 802.3 network connectors • Serial I/O connectors • SCSI connectors (including Fast, Wide SCSI and single-ended SCSI) •...
Page 43: Security Loop
HP Parallel Narrow Single-Ended SCSI Fast, Wide Differential SCSI Ultra, Wide SE SCSI Audio Line Out Audio Line In Security Loop Figure 6 System Unit Rear Panel Connectors Security Loop The security loop provides a means of locking the storage tray with a padlock or other locking device, to prevent unauthorized removal from the system.
Page 44: Audio Connectors
Product Information System Unit Rear Panel Connectors Audio Connectors The C Class workstations have audio input and output capability through external input and output connec- tors on the rear panel and through an internal speaker. The rear panel contains the Line IN (Stereo line-in) and Line OUT (Stereo line-out) connectors.
Page 45 System Unit Rear Panel Connectors • Audio Outputs Line-out Headset Built-in mono speaker • Audio CODEC Crystal CS4215 Product Information...
Page 46: Audio Electrical Speciﬁcations
Product Information System Unit Rear Panel Connectors Table 4 summarizes the audio electrical speciﬁcations for the C Class workstations. Table 4 Audio Electrical Speciﬁcations Frequency Response Input Sensitivity/Impedance Line Out Microphone Max Output Level/Impedance Line out Headphone Speaker Output Impedance Line Out Headphone Signal to Noise...
Page 47: Keyboard And Mouse Connectors
PS/2 connector using a special adaptor and by setting four jumpers on the leg I/O board. HP Parallel I/O Connector The 25-pin HP Parallel I/O interface uses Centronics interface protocols to support peripheral devices such as printers and plotters. Consult the documentation that accompanies each peripheral device for speciﬁc...
Page 48: Serial Input/Output Connectors
Product Information System Unit Rear Panel Connectors Serial Input/Output Connectors There are a variety of pointing devices (mouse or trackball) or peripheral devices that can attach to the Serial Input/Output (SIO) ports on the workstation. Peripheral devices include printers, plotters, modems, and scanners.
Page 49: Scsi Connectors
Product Information System Unit Rear Panel Connectors SCSI Connectors Use the SCSI connectors to connect external SCSI devices such as DDS-format tape drives and CD-ROM drives. Consult the documentation that accompanies each SCSI device for speciﬁc information concerning its use. Refer to Appendix C of the C Class Owner’s Guide for information about connecting SCSI devices to your workstation.
Page 50: Monitors
17-inch, 1280x1024 color monitor (A4330) • 20-inch, 1280x1024 color monitor (A4331) The built-in monitor connector is a new Enhanced Video connector. An EVC to DB adapter cable (HP Part No. 8120-6861) is required to use monitors not equipped with an EVC connector.
Page 51: Keyboards
(C100/110/C160/C180 only) CAUTION: With the HIL interface, use only devices that conform to the HP-HIL speciﬁcation with Hewlett- Packard computer systems. Devices that are not HP-HIL compatible but have similar connectors may appear to be compatible, but will damage your system.
Page 52: Ps/2 Keyboard And Itf Keyboard Equivalent Keys
Product Information Keyboards Some applications expect to use keycodes generated by keys existing on the ITF keyboard. Since the keys do not exist on the PS/2 keyboard, an accommodation must be made if the PS/2 keyboard is to be used. In most cases, it is still possible to use some other key that is equivalent (generates the same keycode from a different keycap).
Page 53 Table 6 PS/2 Keyboard and ITF Keyboard Equivalent Keys PS/2 Keycap Symbol Alt (right) No Equivalent No Equivalent No Equivalent No Equivalent No Equivalent No Equivalent No Equivalent Insert Home Delete Caps Lock Esc Shifted Pause/Break Shifted Num Lock Shifted 0/Ins (number pad) 1/End (number pad) (number pad)
Page 54 Product Information Keyboards Table 6 PS/2 Keyboard and ITF Keyboard Equivalent Keys PS/2 Keycap Symbol (number pad) 7/Home (number pad) (number pad) 9/Pg Up (number pad) ./Del (number pad) Ctrl (left) Ctrl (right) ITF Keycap Symbol 6 (number pad) 7 (number pad) 8 (number pad) 9 (number pad) .
Page 55: Pointing Devices
For general information on using three-button mice and on the various cursor shapes associated with dif- ferent areas of HP VUE while using a mouse, see Using Your HP Workstation.
Page 56: Operating System Overview
Model C360 - HP-UX 10.20 ACE 9806 and IPR9812 or later. Instant Ignition systems (systems with preloaded soft- ware) have X-windows and either the HP VUE or the HP CDE graphical user interface installed and conﬁg- ured. Refer to Using Your HP Workstation for more infor-...
Page 57: Environmental/Installation/Pm
Environmental/Installation/...
Page 58 Environmental/Installation/PM This chapter lists the environmental speciﬁcations and regulatory requirements for the system. Installation and preventive maintenance information, if applicable, is also provided.
Page 59: Environmental Speciﬁcations
Environmental Specifications Table 7 lists the environmental speciﬁcations for the C Class workstations. Table 7 Environmental Speciﬁcations Type Altitude Operating Non-operating DC magnetic ﬁeld Operating Non-operating Electromagnetic Interference (EMI) Emissions Susceptibility Electrostatic Discharge Air discharge Contact discharge Humidity (Non-condensing) Operating Leakage Current Temperature Operating...
Page 60: Environmental Speciﬁcations
Environmental/Installation/PM Environmental Speciﬁcations Table 7 Environmental Speciﬁcations Type Vibration Operating random Swept sine survival Random survival Acoustics Speciﬁcations 0.21 G rms, 5-50 Hz 0.5 G peak, 5-500 Hz 2.09 G rms, 5-500 Hz <5 bels 5-30˚ C <6 bels 30-40˚ C...
Page 61: Installation
Environmental/Installation/PM Installation Installation Refer to Hardware Installation Card C Class (Part Number A4200-90012) for system installation infor- mation. Preventive Maintenance The system unit requires no preventive maintenance. Some removable media storage devices require opera- tor preventive maintenance. Refer to the owner’s guide that came with the workstation for more infor- mation.
Page 62 Environmental/Installation/PM Preventive Maintenance...
Page 63: Conﬁguration
Configuration...
Page 64 Conﬁguration This chapter provides details about setting up and changing the system conﬁguration.
Page 65: Workstation Conﬁgurations
Conﬁguration Workstation Conﬁgurations Workstation Configurations Refer to the HP 9000 C Class Conﬁguration Guide for a complete list of supported accessories, peripherals, and operating systems for your workstation.
Page 66: Fru Conﬁgurations
Conﬁguration FRU Conﬁgurations FRU Configurations This section provides information for setting up or changing the conﬁguration of the system Field Replaceable Units (FRUs). Internal Storage Configurations Each storage device is restricted as to where in the storage tray it may be installed. Before installing a storage device, use Figure 7 and Table 8 to determine which disk tray position is correct for your device.
Page 67: Storage Conﬁgurations
Table 8 Storage Conﬁgurations Disk Tray Position 1-inch Low Proﬁle 1-inch Low Proﬁle 1.6-inch Full Height 1-inch Low Proﬁle 1.6-inch Full Height Hard disk drives are FWD SCSI devices on C100/110/160/180. Hard dis- kdrives are UWSE SCSI devices on C200/240/360. The CD-ROM drive and the DDS tape drive are single-ended SCSI devices.
Page 68: Default Scsi Ids
Conﬁguration FRU Conﬁgurations NOTICE: The ﬂoppy disk drive is not a SCSI device. Table 9 Default SCSI IDs Fast, Wide Differential SCSI 1st Hard Disk Drive 2nd Hard Disk Drive 3rd Hard Disk Drive Ultra Wide Single-Ended SCSI 1st Hard Disk Drive 2nd Hard Disk Drive 3rd Hard Disk Drive CD-ROM Drive...
Page 69: Hewlett-Packard 2 Gb Fast, Wide Differential Disk
SCSI ID Figure 8 Hewlett-Packard 2 GB Fast, Wide Differential Disk Drive Jumper Settings (1-inch Low Profile) Conﬁguration FRU Conﬁgurations SCSI ID...
Page 70: Seagate 2 Gb Fwd Or Uwse Disk Drive Jumper
Conﬁguration FRU Conﬁgurations SCSI ID Jumpers SCSI ID Figure 9 Seagate 2 GB FWD or UWSE Disk Drive Jumper Settings (1-inch Low Profile) SCSI ID...
Page 71: Seagate 4 Gb, Fwd Or Uwse Disk Drive Jumper Settings (1.6-Inch Full Height)
SCSI ID Jumpers SCSI ID Figure 10 Seagate 4 GB, FWD or UWSE Disk Drive Jumper Settings (1.6-inch Full Height) Conﬁguration FRU Conﬁgurations SCSI ID...
Page 72: Early Model Cd-Rom Drive Scsi Address/Jumper Settings
Conﬁguration FRU Conﬁgurations SCSI Jumpers SCSI ID Figure 11 Early Model CD-ROM Drive SCSI Address/Jumper Settings SCSI ID...
Page 73: Later Model Cd-Rom Drive Scsi Address/Jumper Settings
Conﬁguration FRU Conﬁgurations Figure 12 Later Model CD-ROM Drive SCSI Address/Jumper Settings...
Page 74: Early Model Dds-Dc Tape Drive Scsi Address/Jumper Settings
Conﬁguration FRU Conﬁgurations SCSI ID Figure 13 Early Model DDS-DC Tape Drive SCSI Address/Jumper Settings SCSI ID...
Page 75: Later Model Dds-Dc Tape Drive Scsi Address/Jumper Settings
Conﬁguration FRU Conﬁgurations Figure 14 Later Model DDS-DC Tape Drive SCSI Address/Jumper Settings...
Page 76: Dds-2 Tape Drive Scsi Address/Jumper Settings
Conﬁguration FRU Conﬁgurations Figure 15 DDS-2 Tape Drive SCSI Address/Jumper Settings...
Page 77: Dds Drive Switch Settings For Data Compression Operation Mode
Conﬁguration FRU Conﬁgurations Figure 16 DDS Drive Switch Settings for Data Compression Operation Mode...
Page 78: Allowable Memory Conﬁgurations
Conﬁguration FRU Conﬁgurations Allowable Memory Configurations The Model C100/110/160L workstations have 8 mem- ory slots, labeled 0A, 0B through 3A, 3B. The mem- ory conﬁguration is 32 MB to 512 MB installed in pairs of 16 MB, 32 MB, or 64 MB memory modules. The Model C160/180XP/200/240/360 workstations have 12 memory slots, labeled 0A, 0B through 5A, 5B.
Page 79: Memory Connectors (Model C100/110)
Figure 17 Memory Connectors (Model C100/110) Figure 18 Memory Connectors (Model C160L) Conﬁguration FRU Conﬁgurations...
Page 80: Memory Connectors Model (C160/180Xp/200/240/360)
Conﬁguration FRU Conﬁgurations Figure 19 Memory Connectors Model (C160/180XP/200/240/ 360) See chapter 5 of this manual for details on installing memory modules.
Page 81: Monitor-Type Selection
The system will now display the console to the terminal connected to the Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OmniBook serial port to the workstation. Conﬁguration...
Page 82: Graphics Conﬁgurations
Conﬁguration Graphics Conﬁgurations Graphics Configurations This section describes the rules for installing and con- ﬁguring graphics options in your C Class workstation. Special Video Configuration Statements for all Systems The following statements apply only to those applica- tions which include a cable connected to the S-Video connector on the A4248A card.
Page 83: Models C100 And C110
ﬁnd a console graphics device installed in Slot 3 by default. You may install the console graphics device in Slot 4 if you modify your system ﬁles as described in HP Visual User Environment User’s Guide or HPUX X User Environment User’s Guide.
Page 84: Models C160 And C180
Conﬁguration Graphics Conﬁgurations Models C160 and C180 This subsection describes the graphics conﬁguration rules and restrictions for the Models C160 and C180. Note that a C200 upgraded from a C160/C180 will have these same rules and restrictions. Graphics Paths graphics(0) is the built-in 8-plane graphics adapter. graphics(1) through graphics(4) are graphics adapters installed in option slots 1 through 4.
Page 85: Graphics Conﬁguration Restrictions
Conﬁguration Graphics Conﬁgurations Graphics Configuration Restrictions This subsection describes restrictions on the installa- tion and support of graphics adapters. The system supports only four Graphics Displays graphics displays at a time. A “display” is a video out- put port or connector. For example, the Dual Visualize Enhanced Graphics Card (A4451A) is a dual display card.
Page 86 Conﬁguration Graphics Conﬁgurations remaining odd numbered slot. If the highest numbered slot used by the Visualize 48Z board set is an odd numbered slot, then you may only install a graphics card in the remaining even numbered slot. For exam- ple;...
Page 87: Models C160L
Conﬁguration Graphics Conﬁgurations Models C160L This subsection describes the graphics conﬁguration rules and restrictions for the Models C160L. Graphics Paths graphics(0) is the built-in 8-plane graphics adapter. graphics(1) and graphics(2) are graphics adapters installed in option slots 1 and 2. When a dual display graphics adapter (an adapter which has two video output connectors) is installed, the video connector on the left (when looking at the...
Page 88: Graphics Conﬁguration Restrictions
NOTICE: The A4077A Color Graphics Card and A4078A Dual Color Graphics Card are not supported in the Model C160L. The Model C160l only supports the A4211A HP Visualize48 graphics adapter. It does not support the A4244A HP Visualize48 graphics adapter.
Page 89: Troubleshooting
Troubleshooting...
Page 90 Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the C Class workstations.
Page 91: Getting Ready To Troubleshoot
Getting Ready to Troubleshoot To troubleshoot a C Class workstation, you must be familiar with the HP-UX operating system and be able to start and stop processes. You should also be familiar with the boot ROM diagnostics, ISL diagnostics, and the SupportWave and Support Tools Manager online tests, which we describe in this chapter.
Page 92: Power On Troubleshooting
Troubleshooting Getting Ready to Troubleshoot Figure 20 Power On Troubleshooting...
Page 93: Selftests Troubleshooting
Troubleshooting Getting Ready to Troubleshoot Figure 21 Selftests Troubleshooting...
Page 94: Hp-Ux Compatible Mode Troubleshooting
Troubleshooting Getting Ready to Troubleshoot Figure 22 HP-UX Compatible Mode Troubleshooting...
Page 95: Hp-Ux Compatible Mode Troubleshooting (Continued)
Troubleshooting Getting Ready to Troubleshoot Figure 23 HP-UX Compatible Mode Troubleshooting (Continued)
Page 96: Dealing With A Boot Failure
Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure To start the workstation from an operating system stored on a device different from the usual boot device, to boot from a different disk, or to boot from another type of device (such as a DDS tape drive), see the following situations and examples that use the Boot Console Interface.
Page 97 ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX oper- ating system. For example, if the usual kernel (/hp-ux for 9.05 and /stand/vmunix for 10.0) on the root disk (fwscsi.6.0)
Page 98: Searching For Bootable Media
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that may contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt: The search may turn up more devices than there are lines on the display.
Page 99: Stable Storage
Table 11 Bootable Device Types C160l/160/180/ C100/110 200/240/360 Stable Storage Stable Storage is non-volatile memory associated with each PA-RISC processor module. Stable storage is used by the processor (CPU) to store device path information, the state of the boot ﬂags, HPMC error information, and operating system initialization data.
Page 100: Supported Boot Paths
• Run offline diagnostic programs (TDIAG, IOMAP). • Provide automatic booting of the HP-UX O/S after power-on or reset. The ISL program provides a standalone environment for loading ofﬂine diagnostic and utility programs from the LIF directory.
Page 101: Selftest Failures
Troubleshooting Selftest Failures Selftest Failures Chassis codes are the key to debugging selftest errors. If a failure is found during selftest, chassis codes are displayed in the diagnostic LEDs. Using Table 13, find the LED error code To get additional information about failures from the boot console interface, use the Service menu pim, pdt, and Chassis Code commands.
Page 102: Led Error Codes (C100/110)
Troubleshooting Selftest Failures In the following tables, shaded LEDs indicate that they are lit. Table 12 LED Error Codes (C100/110) RS-232 LED Value Chassis Code Range 7500 7501, 7502 7000 - 7D0A 1030 - 4071 5000 - 500F 8000 - 8FFF CD00 - CDff* CD1E CDEF...
Page 103 Table 12 LED Error Codes (C100/110) RS-232 LED Value Chassis Code Range Any fault not in this table including 1000-1019 CBF0 - CBFF A000 - A0C0 Troubleshooting Selftest Failures Description Unknown FAULT HPMC FAULT No console/IPL error FAULT Reserved Reserved Power on value (processor board fault when this value remains for more than one second)
Page 104: Led Error Codes (C160L/160/180)
Troubleshooting Selftest Failures Table 13 LED Error Codes (C160L/160/180) RS-232 Chassis LED Value Code Range 7401 FLT 7000-7F00 FLT 1030-4099 FLT 5000 - 500F FLT 8000 - 8FFF FLT CD00 - CDff* FLT 8500, 8501 FLT 8C00-8CFF Any INIT/TEST code Any fault not in this table including FLT 1000-101C...
Page 105: Chassis Display Codes
Table 13 LED Error Codes (C160L/160/180) RS-232 Chassis LED Value Code Range FLT CBF0 - CBFF FLT A088 - A0FF Any call to early_update_chas sis_display Chassis Display Codes Below are definitions for all Raven-U/U+ chassis display codes. The codes are organized in approximate numerical order for ease of reference.
Page 106 Troubleshooting Selftest Failures chassis codes “8C0y”. They are preceded by “TEST “. Code Name 0001 DINO_IAR0_ONES_TEST 0002 DINO_IAR0_ZERO_TEST 0003 DINO_IAR1_ONES_TEST 0004 DINO_IAR1_ZERO_TEST 0005 DINO_IC0_ONES_TEST 0006 DINO_ICR_ZERO_TEST 0007 DINO_IO_CONTROL_INIT ister 0008 DINO_IO_FBB_EN_INIT 0009 DINO_IIO_ADDR_EN_ZERO_TEST ars io_addr_en reg- ister 000A DINO_CONFIG_ADDR_ONES_TEST ars config_addr reg- ister 000B DINO_CONFIG_ADDR_ZERO_TEST ars config_addr reg-...
Page 107 tion trap* 1x13 UNEXPECTED_INTERRUPT trap* 1x14 UNEXPECTED_INTERRUPT 1x15 UNEXPECTED_INTERRUPT 1x16 UNEXPECTED_INTERRUPT trap* 1x17 UNEXPECTED_INTERRUPT transfer trap* 1x18 UNEXPECTED_INTERRUPT transfer trap* 1x19 UNEXPECTED_INTERRUPT 1x1A UNEXPECTED_INTERRUPT rights trap* 1x1B UNEXPECTED_INTERRUPT tion id trap* 1x1C UNEXPECTED_INTERRUPT trap* Code Name 1z20 CPU_BASIC 1z21 CPU_ALU 1z22 CPU_BR 1z23...
Page 108 Troubleshooting Selftest Failures 1zBA BOOT_ABDICATION 1zBB BAD_CPU_NUMBER 1zBC BAD_CLOCKS detected 1zBD BAD_CPU_ORDER in order 1zBF BOOT_FAILURE 1zCA RWAY_CPU_ARB CPU arbitration 1zCB CPU_REV_BAD sions 1zCC CPU_CACHE_BAD sizes 1zCD CPU_DECONFIG 1zCE CPU_EXTINGUISH guished via PDC_PROC call 1zCF SLAVE_FAILED when selftest_status<0 1zDy MONARCH_DCNF figured, y = slave 1zDF MONARCH_FAIL_DI...
Page 109 2x12 ICACHE_ALINE_OPEN {FLT}, ICACHE_ALT_WRITE {TEST} FLT extended info D000/F000 F=tag open Control Address[0:15] Control Address[16:31] Test Address[0:15] Test Address[16:31] Actual data[0:15] (expected data is always 0) Actual data[16:31] Actual data[32:47] Actual data[48:63] Actual data[64:79] (data failure only) Actual data[80:95] (data failure only) Actual data[96:111] (data failure only) Actual data[112:127]...
Page 110 Troubleshooting Selftest Failures 2x30 ITAG 2x33 DCACHE_ALT_WRITE0 2x40 CACHE_IERR detection selftest 2x44 DCACHE_ALT_READ0 2x50 DCACHE_STORE_QUEUE selftest 2x51 DCACHE_STORE_QUEUE selftest FLT extended info D000/F000 F=tag Address in error[0:15] (even bank errors end in 0) Address in error[16:31] (odd bank errors end in 8) Expected data[0:15] Expected data[16:31] Expected data[32:47]...
Page 111 2xB2 DCACHE_ODD_TAG_PARITY 2xB3 DCACHE_EVEN_DATA_PARITY 2xB4 DCACHE_ODD_DATA_PARITY 2xBB XTRA_ICACHE_RAM 2xC0 ICACHE_PARITY 2xC1 ICACHE_TAG_PARITY error 2xC2 ICACHE_WORD0_PARITY error 2xC3 ICACHE_WORD1_PARITY error 2xCC XTRA_DCACHE_RAM 2xD1 2xD2 LOOP_ON_IO_READ 2xD3 2xD4 LOOP_ON_IOA_WRITES 2xD5 LOOP_ON_DCACHE_NOISE 2xD6 ERROR_DCACHE_NOISE 2xD7 LOOP_ON_ICACHE_NOISE 2xD8 ERROR_ICACHE_0_NOISE 2xD9 ERROR_ICACHE_F_NOISE Code Name 3z00 ROM_XSUM_TEST FEPROM 3z01...
Page 112 Troubleshooting Selftest Failures 4z0E EXITING_LST 4z10 CACHE_PM_BYTE byte selftest 4z20 LST_EST ing late selftests 4z21 LST_BASIC 4z22 LST_ALU 4z23 LST_BR 4z24 LST_ARITH_COND dition selftest 4z25 LST_BIT_OPS selftest 4z26 LST_CR ters selftest 4z27 LST_EXT_INT rupt selftest 4z28 LST_ITIMER 4z29 LST_MULTI_MEDIA selftest 4z2A LST_SHADOW ters selftest...
Page 113 70FF UNKNOWN_HPMC 7101 7102 MMC_NOT_READY_ERROR 7103 MMC_FAILED_TO_CLEAR 7104 MMC_STICKY_BITS 7105 MMC_BAD_REV 7106 MMC_REG_ERROR 7107 MMC_ERR_IN_ECC_TEST 7200 NO_SMC_AVAILABLE 721w SMC_FAILED 722w SMC_BAD_REV 7230 SMC_FAILED_TO_RESPOND 7301 SIMM_0_DATA_ERROR not equal 7302 SIMM_1_DATA_ERROR not equal 7303 SIMM_MISMATCH_ERROR 1 data 7304 UNKNOWN_SIZING_ERROR pare error 7305 SIZING_MBE_ERROR sizing 7306...
Page 114 Troubleshooting Selftest Failures error 7D0A HPMC_BAD_ADDR to bank 7F00 MEM_FRU_ID 7FFF CATASTROPHIC_MEM_ERR Code Name 802B IO_BUS_OVERLAP ics on core and carrier 803D TOO_MANY_GRAPHICS space overlap 80F3 ERR_READING_IODC_BYTES retrieve header info 80F4 ERR_READING_EINIT return entry_init 80F5 ERR_EXEC_EINIT entry_init 80F6 ERR_READING_EIO return entry_io 80F7 ERR_ENTRY_IO_ERR ENTRY_IO...
Page 115 kludge for labproto BP For the following section of PCI-related chassis codes: The “1” or “2” is the GSC bus number that the host is attached to. Code Name 8C10 INIT_PCI tests & PCI init begin 8C11 TEST_PCI_COMPLETE ed for DINO on GSC bus 1 8C12 INIT_PCI_COMPLETE for DINO on GSC bus 1...
Page 116 Troubleshooting Selftest Failures cause PDH poweron reset C10x MONARCH_SELECTION lection C200 RAM_CONFIG figuration C201 BEG_DESTR_MEM_INIT memory test C202 BEG_NONDESTR_MEM_INIT structive memory test C20F RAM_CONFIG_FP progress indicator C210 MEM_RESET_HARD C220 PHYSICAL_CONFIG C230 BANK_SIZING C240 CONFIG_FROM_EEPROM C250 INTRLV_CONFIG C252 TEST_DUAL_ISSUE C260 INTRLV_RAM_TEST C261 TEST_1ST_PAGES C263...
Page 117 not 2K byte aligned C5F2 BAD_LIF_MAGIC_PRI present on media C5F3 BAD_IPL_SIZE_PRI n*2K bytes; or >256K bytes C5F4 BAD_IPL_ENTRY_PRI word aligned or >= size C5F8 BAD_IPL_CHKSUM_PRI of the words in IPL <> 0 C5FF LAUNCH_IPL_PRI from primary boot device C600 GET_DEFAULT_CONS console path C601 GET_GRAPHICS_CONS...
Page 118 Troubleshooting Selftest Failures CB0B BR_TO_OS_TOC handler CB0C OS_TOC_FAILED failed CB10 LPMC_INITIATED ated CB15 ULPMC CB19 LPMC_SEED_IVA tered CB1B BR_TO_OS_LPMC OS_LPMC handler CB1F OS_LPMC_FAILED returned CB71 HPMC_ENCOUNTERED CB72 LPMC_ENCOUNTERED CB73 TOC_ENCOUNTERED CB99 SEED_IVA_HANDLER table HPMC hndlr entered CB9A HPMC_OVERWRITE CBF0 HPMC_INITIATED ated CBF1 NO_OS_HPMC_IN_IVA...
Page 119 Code Name CD10 BUS1_DINO bridge on GSC bus 1 CD11 BUS1_SLOT1 ??) card in GSC slot 1 CD12 BUS1_SLOT2 ??) card in GSC slot 2 CD13 BUS1_ZALON terface (Raven U only) CD14 BUS1_OFFSET4 ed at GSC offset 4) CD15 BUS1_OFFSET5 ed at GSC offset 5) CD16 BUILTIN_GRAPHICS...
Page 120 Troubleshooting Selftest Failures CDEE EISA_CARD_INIT_ERROR capable system only) CDEF NO_EISA_FOUND capable system only) CDFF INIT_SYSTEM_MAP_TABLE map table CHRONOLOGICAL EXAMPLE C240+ Firmware Version 4.3 Manufacturing Mode Single-ended FWSCSI/No-Graffiti I/O Board EISA/550W Backplane Board Fastboot OFF 1 pair of DIMMs Not the first time it was booted with this memory config- uration INIT 10FC CHASSIS_FIND_CPUS...
Page 121 TEST 2071 CHASSIS_DCACHE_RAM TEST_NORMAL_PATTERNS_EVEN TEST 2072 CHASSIS_DCACHE_RAM TEST_INVERSE_PATTERNS_EVEN TEST 2073 CHASSIS_DCACHE_RAM TEST_NORMAL_PATTERNS_ODD TEST 2074 CHASSIS_DCACHE_RAM TEST_INVERSE_PATTERNS_ODD TEST 2080 CHASSIS_CACHE_DTAG TEST 10B1 CHASSIS_TLB_RAM INIT 103C CHASSIS_CPU_INIT TEST 103E CHASSIS_EXITING_EST INIT C30C CHASSIS_MONARCH_SLAVE_CHECK INIT 10CA CHASSIS_RWAY_CPU_ARB INIT C30C CHASSIS_MONARCH_SLAVE_CHECK INIT 10CA CHASSIS_RWAY_CPU_ARB INIT CD00 CHASSIS_IOA_TEST INIT CD08...
Page 122 Troubleshooting Selftest Failures TEST 4022 CHASSIS_LST_ALU TEST 4023 CHASSIS_LST_BR TEST 4023 CHASSIS_LST_BR TEST 4024 CHASSIS_LST_ARITH_COND TEST 4024 CHASSIS_LST_ARITH_COND TEST 4025 CHASSIS_LST_BIT_OPS TEST 4025 CHASSIS_LST_BIT_OPS TEST 4026 CHASSIS_LST_CR TEST 4026 CHASSIS_LST_CR TEST 4029 CHASSIS_LST_MULTI_MEDIA TEST 4029 CHASSIS_LST_MULTI_MEDIA TEST 402A CHASSIS_LST_SHADOW TEST 402A CHASSIS_LST_SHADOW TEST 402D CHASSIS_LST_BYPASS...
Page 123: Running System Veriﬁcation Tests
Running System Veriﬁcation Tests Running System Verification Tests HP-UX uses an online diagnostics product called the Support Tools Manager that allows system operation veriﬁcation. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).
Page 124 Troubleshooting Running System Veriﬁcation Tests 6 To verify the system operation, type the following at the CSTM> prompt: verify all Messages similar to the following appear: Verification has started on device (CPU). Verification has started on device (FPU). CSTM>Verification of (FPU) has completed. CSTM>Verification of (CPU) has completed.
Page 125: Running Ode-Based Diagnostics
Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Ofﬂine Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load speciﬁed tests and interact with those tests. ODE is an ISL utility. To boot ODE: 1 Invoke the ISL environment from the system disk.
Page 126 Troubleshooting Running ODE-Based Diagnostics • mapper - identifies the configuration of HPPA systems. It displays path, identification, and revision information of I/O components, configuration of memory controllers, processors, co-processors, cache, and TLB, as well as processor board component revisions and values of vari- ous HPPA system identifiers, revisions, and capabilities.
Page 127: Troubleshooting The Scsi I/O Board
Troubleshooting Troubleshooting the SCSI I/O Board Troubleshooting the SCSI I/O Board The following ﬂowcharts guide you through trouble- shooting the ultra, wide, single-ended SCSI core I/O board and the fast, wide, differential SCSI core I/O board.
Page 128 Troubleshooting Troubleshooting the SCSI I/O Board A4125-66521 UWSE Core I/O Board Boot system to BCH Execute IN IO System found SCSI and LAN chips? System found only LAN chip? System found SCSI and LAN chips? Getting to this box indicates that the system only found the SCSI chip and not the LAN chip.
Page 129 A4125-66521 UWSE Core I/O Board Message: Error on fwscsi bus? At least one disk not found? System found all fwscsi disks. Pro- ceed booting to Unix. System boots Unix? Is the kernel corrupt? If kernel is okay, start by replacing the core I/O board.
Page 130 Troubleshooting Troubleshooting the SCSI I/O Board A4125-66522 FWD Core I/O Board Boot system to BCH Execute IN IO System found SCSI and LAN chips? System found only LAN chip? System found SCSI and LAN chips? Getting to this box indicates that the system only found the SCSI chip and not the LAN chip.
Page 131 A4125-66522 FWD Core I/O Board Message: Error on fwscsi bus? At least one disk not found? System found all fwscsi disks. Pro- ceed booting to Unix. System boots Unix? Is the kernel corrupt? If kernel is okay, start by replacing the core I/O board.
Page 132 Troubleshooting Troubleshooting the SCSI I/O Board...
Page 133: Field Replaceable Units
Field Replaceable Units...
Page 134 NOTICES: There is no need to manually shutdown the HP-UX operating system on the workstation before switching it off. When the power switch is turned off, the workstation automatically shuts down the operating system before terminating the power.
Page 135: Exchange And Nonexchange Part Numbers
Field Replaceable Units Exchange and Nonexchange Part Numbers Exchange and Nonexchange Part Numbers In this chapter we refer to exchange and nonexchange part numbers. You must return FRUs with exchange part numbers in exchange for a replacement FRU. Do not return FRUs with nonexchange part numbers.
Page 136: Main Tray Frus
Field Replaceable Units Exchange and Nonexchange Part Numbers Figure 26 shows the Main Tray FRUs for the C Class workstations. The numbers correspond to item num- bers in Table 14 and Table 15. Figure 26 Main Tray FRUs...
Page 137: Storage Tray Frus
Field Replaceable Units Exchange and Nonexchange Part Numbers Figure 27 shows the Storage Tray FRUs for the C Class workstations. The numbers correspond to item numbers in Table 14 and Table 15. Figure 27 Storage Tray FRUs...
Page 138: Power Supply Frus
Field Replaceable Units Exchange and Nonexchange Part Numbers Figure 28 shows the Power Supply FRUs for the C Class workstations. The numbers correspond to item numbers in Table 14 and Table 15. Figure 28 Power Supply FRUs Table 14 lists the exchange parts, and Table 15 lists the nonexchange parts in the C Class workstations.
Page 139: Exchange Parts Fru List
Table 14 Exchange Parts FRU List Figure Part Number Number A4200-66521 A4200-69022 A4125-69021 A4200-66510 A4200-66512 A4200-69014 A4200-69017 A4200-69018 A4125-69010 A4125-69012 A4125-69016 Not Shown A2084-69016 Not Shown A1658-69010 Not Shown A4081-69003 Not Shown A1658-69011 Not Shown A1658-69020 Not Shown A1658-69021 Not Shown A1658-69022 Not Shown A4218-69016...
Page 140: Nonexchange Parts Fru List
Field Replaceable Units Exchange and Nonexchange Part Numbers Table 15 Nonexchange Parts FRU List Figure Part Number Number A4200-62023 A4200-62059 A4200-62021 A4190-00049 A4200-66500 A4200-66501 A4125-66500 A4200-62030 A4200-62023 A4200-40011 A4125-40002 A4200-66520 A4125-66520 A4200-62046 A4200-40010 A4200-40036 A4200-40065 A4200-00015 A4200-62060 A4200-66530 A4125-66530 Description Chassis (C100/110) Chassis (C160L/160/180/200/ 240/360)
Page 141 Table 15 Nonexchange Parts FRU List Figure Part Number Number A4200-61603 A4125-63001 A4200-61602 A4200-61604 A4200-60004 A4125-66531 A4200-61605 A4200-61606 A4200-40004 A4200-40058 A4200-66533 Not Shown A4180-62021 Not Shown A4200-40048 A4200-40015 Not Shown A4200-40047 A4200-40016 Not Shown A4200-40064 A4200-40018 Not Shown A2263-40042 Field Replaceable Units Exchange and Nonexchange Part Numbers Description FWD SCSI Cable...
Page 142 Field Replaceable Units Exchange and Nonexchange Part Numbers Table 15 Nonexchange Parts FRU List Figure Part Number Number Not Shown A4200-84001 A4200-84019 A4200-84025 A4200-84023 A4200-84028 A4200-84024 A4125-84005 A4125-840xx A4125-84022 Not Shown A4200-62914 Not Shown 1420-0314 Not Shown A4325-60001 A3146-60001 A1658-60018 A1658-60019 A1658-60025 Not Shown...
Page 143: Fru Removal And Replacement
CAUTION: Unplugging the power cord while HP-UX is running can damage the system ﬁles. 2 Unplug the system unit power cord and the power cords of any peripheral devices from ac wall outlets.
Page 144: Removing The Floor Stand
Field Replaceable Units FRU Removal and Replacement Figure 29 Removing the Floor Stand 6 Lay the workstation on a flat stable surface, such as a table top or floor. CAUTION: Follow normal ESD, anti-static precautions when handling the workstation or any of its components. Failure to do so can cause component degradation or failure.
Page 145: Storage Tray Assembly
Storage Tray Assembly Perform the following steps to remove the storage tray assembly from the system unit: 1 Remove the storage tray retaining screw, as shown in Figure 30. Retaining Screw Figure 30 Removing the Storage Tray Assembly 2 If installed, remove any locking device from the security loop on the rear of the system unit.
Page 146: Disk Interconnect Board
Field Replaceable Units FRU Removal and Replacement Disk Interconnect Board Before removing the disk interconnect board, remove the Storage Tray Assembly from the system unit. Perform the following steps to remove the disk inter- connect board from the system unit: 1 Remove the two retaining screws, as shown in Figure 31.
Page 147: Storage Tray Bezel
Storage Tray Bezel Before removing the storage tray bezel, remove the Storage Tray Assembly. To remove the storage tray bezel, lift up on the top rear edge of the bezel and slide it out from the stor- age tray approximately 1/2-inch, as shown in Figure Figure 32 Removing the Storage Tray Bezel 2 Pull down on the bottom rear edge of the bezel and slide...
Page 148: Disk Filler Panel
Field Replaceable Units FRU Removal and Replacement Disk Filler Panel NOTICE: If you remove a disk ﬁller panel, you must replace it or install a removable media storage device in its place. Before removing a disk ﬁller panel, remove the Stor- age Tray Assembly.
Page 149: Storage Devices
Storage Devices Before removing storage devices, remove the Storage Tray Assembly from the system unit. Before removing a hard drive in either of the storage tray’s rear positions, remove the Disk Interconnect board. NOTICE: Refer to chapter 3 for supported storage tray conﬁgurations.
Page 150: Removing A Storage Device
Field Replaceable Units FRU Removal and Replacement CD-ROM or DDS Tape Cable Routing Label Floppy 1-inch Low Profile Disk Figure 34 Removing a Storage Device 3 Slide the device completely out of the storage tray and place it on a static-free surface. When replacing storage devices, refer to the cable routing label on the top of the storage tray.
Page 151: Human Interface Board
Human Interface Board Before removing the human interface board, perform the following procedures: • Remove the Storage Tray Assembly from the system unit. • Remove the Storage Tray Bezel Perform the following steps to remove the human interface board from the system unit: 1 Grasp the human interface board gently on both sides and slide it straight out.
Page 152: Main Tray Assembly
Field Replaceable Units FRU Removal and Replacement Main Tray Assembly Perform the following steps to remove the main tray assembly from the system unit: 1 If installed, remove any locking device from the security loop on the rear of the system unit. 2 Completely loosen the four thumb screws on the rear of the system unit, as shown in Figure 36.
Page 153: Removing Memory Modules
Field Replaceable Units FRU Removal and Replacement Removing Memory Modules Before removing memory modules, remove the Main Tray Assembly from the system unit. Refer to Chapter 3 for information about memory con- ﬁgurations. Perform the following steps to remove memory mod- ules: 1 Locate the memory modules on the CPU board, as shown in Figure 37 through Figure 39.
Page 154: Memory Module Location (C160L)
Field Replaceable Units FRU Removal and Replacement Memory Connectors Figure 38 Memory Module Location (C160L) Figure 39 Memory Module Location (C160/180/200/240/360) Memory Connectors...
Page 155: Installing Memory Modules
2 To remove a memory module, push the ejector tabs on each side of the module. Lift the memory module up and out of the connector and place it on a static-free surface. Figure 40 shows how to remove a memory module. Figure 40 Removing a Memory Module Installing Memory Modules...
Page 156: Installing Memory Modules
Field Replaceable Units FRU Removal and Replacement 2 To install a memory module, close the ejector tabs on each side of the memory connector. This lowers the force needed to seat the memory board. Line the memory module up with the guides, as shown in Figure 41.
Page 157: Removing Second Level Cache Modules (C160L)
If only a faulty memory module is replaced, use the pdt clear command in the service menu of the Boot Console Interface. Answer y to the prompt Removing Second Level Cache Modules (C160L) Before removing second level cache modules, remove the Main Tray Assembly from the system unit.
Page 158: Removing A Cache Module
Field Replaceable Units FRU Removal and Replacement 2 To remove a cache module, push the ejector tabs on each side of the module. Lift the cache module up and out of the connector and place it on a static-free surface. Figure 43 shows how to remove a cache module.
Page 159: Installing Cache Modules
Installing Cache Modules Before installing cache modules, remove the Main Tray Assembly from the system unit. You must install two cache modules. Perform the following steps to install cache modules: 1 Locate the cache connectors on the CPU board, as shown in the figure in the previous section.
Page 160 Field Replaceable Units FRU Removal and Replacement 3 Press firmly and evenly on the cache module to ensure that it is fully seated. 4 To verify that this installation was successful, display the current cache information using the Boot Console Inter- face.
Page 161: Removing Pci, Eisa, And Gsc Option Boards
Removing PCI, EISA, and GSC Option Boards Before removing PCI, EISA, or GSC option boards from the system unit, remove the Main Tray Assembly from the system unit. Perform the following steps to remove a PCI, EISA, or GSC option board: 1 Press the release clip and rotate the fan, as shown in Fig- ure 45.
Page 162: Removing The Eisa Slider And Retainer
Field Replaceable Units FRU Removal and Replacement Figure 46 Removing the EISA Slider and Retainer 3 Remove the screw from the EISA retainer and remove it, as shown in Figure 46. 4 If you are removing a PCI, EISA, or GSC board grasp it by the edge with both hands and pull it straight out.
Page 163: Installing An Eisa Slot Blank Plate
NOTICE: If you are not replacing the board, perform the following procedure: 1 Install a blank plate in the rear panel, as shown in Figure 47 2 Install the EISA retainer, as shown in Figure 47. 3 On the blank plate, turn the locking knob clockwise to secure blank plate, as shown in Figure 47.
Page 164: Egram (Enhanced Graphics Ram) Board
Field Replaceable Units FRU Removal and Replacement EGRAM (Enhanced Graphics RAM) Board Before removing the EGRAM board from the system unit, perform the following procedures: • Remove the Main Tray Assembly from the system unit. • Remove any option boards. Perform the following steps to remove the EGRAM board: 1 Locate the EGRAM board on the I/O board, as shown in...
Page 165 FRU Removal and Replacement 2 Use a small needle nose plier to squeeze the tabs on the standoffs while lifting gently on each end of the EGRAM board until the tabs are disengaged from the top of the board. See Figure 48. 3 Hold the EGRAM board from the ends and pull it straight up to disconnect it from the I/O board connector.
Page 166: Cpu Board
Field Replaceable Units FRU Removal and Replacement CPU Board Before removing the CPU board, remove the Main Tray Assembly from the system unit. Perform the following steps to remove the CPU board from the system unit: 1 Remove the Main Tray Assembly. 2 Remove the CPU board retaining screw, as shown in Figure 49 through Figure 51.
Page 167: Removing The Cpu Board (C160L)
Field Replaceable Units FRU Removal and Replacement Figure 50 Removing the CPU Board (C160L)
Page 168: Removing The Cpu Board (C160/180/200/240/360)
Field Replaceable Units FRU Removal and Replacement Figure 51 Removing the CPU Board (C160/180/200/240/360)
Page 169 FRU Removal and Replacement 4 Slide the CPU board out approximately one inch, then lift it straight up to remove it. If you are reinstalling the same CPU board in the sys- tem, repeat Steps 4 through 1 in reverse order. If you are replacing the existing CPU board with a new one, continue with Step 5.
Page 170: System Fans
Field Replaceable Units FRU Removal and Replacement System Fans Before removing the fans, remove the Main Tray Assembly from the system unit. Perform the following steps to remove the system fans. 1 Disconnect the fan connector. 2 Press the retaining clip and swing the fan assembly out from the back panel, as shown in Figure 52 and Figure 53.
Page 171: Removing The Cpu Area Fan Assembly
Field Replaceable Units FRU Removal and Replacement Figure 53 Removing the CPU Area Fan Assembly 3 Lift the fan assembly up off of the pins.
Page 172: Removing The Fan
Field Replaceable Units FRU Removal and Replacement 4 Pull the fan retaining clips away from the fan and remove the fan from the fan housing, as shown in Figure 54. Figure 54 Removing the Fan...
Page 173: Rear Panel
Rear Panel Before removing the Rear Panel, perform the follow- ing procedures: • Remove the Main Tray Assembly from the system unit. • Remove the System Fans • Remove any option boards See the section on Removing PCI, EISA, and GSC Option Boards, earlier in this chapter for more infor- mation.
Page 174: I/O Board
Field Replaceable Units FRU Removal and Replacement I/O Board Before removing the I/O board, perform the following procedures: • If you are replacing the original I/O board with a new one, refer to the section, “Determining LAN ID and FDDI ID” below before removing the board. •...
Page 175: Determining Lan Id And Fddi Id
FRU Removal and Replacement Determining LAN ID and FDDI ID 1 If you are using HP-UX 9.0x, enter the following at the prompt: /etc/lanscan If you are using HP-UX 10.x, enter the following at the prompt: /usr/sbin/lanscan The output is similar to the following:...
Page 176: Removing The I/O Board
Field Replaceable Units FRU Removal and Replacement Removing the I/O Board Perform the following steps to remove the I/O board: 1 Pull the ejector handles, as shown in Figure 56. Figure 56 Removing the I/O Board 2 Slide the board out slowly until it stops, then lift it straight up.
Page 177: I/O Extension Board
I/O Extension Board Before removing the I/O extension board, remove the Rear Panel. Perform the following steps to remove the I/O exten- sion board: 1 Remove one screw holding the I/O extension board to the main tray, as shown in Figure 57. Slide the I/O extension board to the side to disconnect it from the backplane, as shown in Figure 57.
Page 178: Battery
Field Replaceable Units FRU Removal and Replacement Battery Before removing the battery, perform the following procedures: • Remove the Main Tray Assembly • Remove all of the PCI, EISA, and GSC option boards Lift the clip and slip the battery out of its holder, as shown in Figure 58.
Page 179: Backplane
ATTENTION: Il y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d’un type recommandé par le constructeur. Mettre au rébut batteries instructions du fabricant. Backplane Before removing the backplane, perform the following procedures: •...
Page 180: Removing The Backplane
Field Replaceable Units FRU Removal and Replacement Figure 59 Removing the Backplane 2 Lift the card guide up and out, as shown in Figure 59. 3 Remove the retaining screw from the backplane, as shown in Figure 59. 4 Lift the Backplane up and out, as indicated in Figure 59.
Page 181: Power Supply
Power Supply Before removing the power supply, remove the Main Tray Assembly. To remove the power supply, loosen the captive screw and slide the power supply out of the chassis, as shown in Figure 60. Figure 60 Removing the Power Supply CAUTION: To avoid damage, be sure to use two hands to remove the power supply.
Page 182: Power Interconnect Board
Field Replaceable Units FRU Removal and Replacement Power Interconnect Board Before removing the power interconnect board, per- form the following procedures: • Remove the Main Tray Assembly • Remove the Power Supply Perform the following steps to remove the power interconnect board: 1 Remove the three screws that secure the power intercon- nect board to the power supply, as shown in Figure 61.
Page 183: Diagrams
Diagrams...
Page 184 Diagrams This chapter provides functional information about the system.
Page 185: System Power
System Power Figure 62 shows the power distribution and connec- tions for the C Class power distribution boards. Figure 62 Power Distribution Board The power supply distributes power through the following connectors: CPU Board Connector (11-pin) Floppy Drive Connector (2-pin) Hard Disk Drive Connector (4-pin) Fan Connector on CPU board (2-pin) Table 16 lists the pinouts for the power supply connec-...
Page 186 Diagrams System Power Table 16 CPU Board Power Pinouts for J10 Row D Row C Number FAMILY N12V P12V GND_SENSE P12V VDD_SENSE VDL-SENSE IO_ID(1) IO_ID(1) N3P2V STRT_PWROFF_L EPR_D(7) EPR_D(3) EPR_D(0) EPR_A(1) EPR_OE_L LCD_EN LCD_D(0) LCD_D(3) LCD_D(5) LCD_D(6) LCD_D(7) GSC0_DRR_L GSC0_RETRY_L GSC0_AD(1) Row B Row A...
Page 187: Cpu Board Power Pinouts For J10
Table 16 CPU Board Power Pinouts for J10 Row D Row C Number GSC0_AD(5) GSC0_AD(8) GSC0_AD(11) GSC0_AD(13) GSC0_AD(17) GSC0_AD(20) GSC0_AD(23) GSC0_AD(25) GSC0_AD(29) GSC0_TYPE(3) GSC0_TYPE(0) GSC0_PARITY GSC0_BG_L(5) GSC0_BR_L(4) GSC0_BG_L(2) GSC0_BG_L(1) GSC0_BG_L(0) GSC0_BR_L(0) GSC0_LS_L Diagrams System Power Row B Row A GSC0_AD(6) GSC0_AD(7) GSC0_AD(9) GSC0_AD(10)
Page 188: Cpu Board Power Pinouts For J9
Diagrams System Power Table 16 lists the pinouts for the power supply connec- tor to the CPU board at J9: Table 17 CPU Board Power Pinouts for J9 Row D Row C Number VDLGND GSC1_XQ_L GSC1_PACK_L GSC1_AD(0) GSC1_AD(2) GSC1_AD(4) GSC1_AD(9) GSC1_AD(11) GSC1_AD(15) GSC1_AD(17)
Page 189: Floppy Drive Power Pinouts
Table 17 CPU Board Power Pinouts for J9 Row D Row C Number GSC1_LS_L GSC1_INTERRUPT_L Table 18 lists the pinouts for ﬂoppy drive power: Table 18 Floppy Drive Power Pinouts Number Table 19 lists the pinouts for hard disk drive power: Table 19 Hard Disk Drive Power Pinouts Number...
Page 190: Fan Power Pinouts
Diagrams System Power Table 19 Hard Disk Drive Power Pinouts Number Table 20 lists the pinouts for fan power: Table 20 Fan Power Pinouts Number Table 21 lists the pinouts for the LED connector: Table 21 LED Power Pinouts Number Description Wire Color GROUND...
Page 191: System Block Diagram
Diagrams System Block Diagram System Block Diagram The ﬁgures in this section show the system unit block diagrams for the C100/110, C160L, and the C160/180 workstations.
Page 192: C100/110 System Unit Functional Block Diagram
Diagrams System Block Diagram Figure 63 C100/110 System Unit Functional Block Diagram...
Page 193: C160L System Unit Functional Block Diagram
Diagrams System Block Diagram Figure 64 C160L System Unit Functional Block Diagram...
Page 194: C160/180 System Unit Functional Block Diagram
Diagrams System Block Diagram Figure 65 C160/180 System Unit Functional Block Diagram...
Page 195: C200/240 System Unit Functional Block Diagram
Diagrams System Block Diagram Figure 66 C200/240 System Unit Functional Block Diagram...
Page 196: C360 System Unit Functional Block Diagram
Diagrams System Block Diagram Figure 67 C360 System Unit Functional Block Diagram...
Page 197: Reference
Reference...
Page 198 Reference This chapter provides part numbers and titles to refer- ence documents.
Page 199: Installation Manual
Service Manuals Service Handbook C Class Models C100,C110, C160L, C160, C180, C200, C240, C360 Workstations (this handbook) A4200-90042 Precision Architecture RISC: HP Apollo 9000 Series 700 Diagnostic Manual 09740-90041 System Administration Tasks Manual HP Apollo 9000 Series 700 B2355-90040 HP A4032/A4033 Color Monitors CE Handbook...
Page 200 Reference Reference Manuals...
Page 201 Service Notes...
Page 202 Service Notes Place service notes here. __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________...
Page 203 Service Notes __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________...
Page 204 Service Notes...
Page 205 Boot Console Interface Model C100/110...
Page 206 Boot Console Interface Model C100/110 The Boot Console Interface provides an “interactive” environment after the power-on sequence.
Page 207: Accessing The Boot Console Interface
2 Press the power switch on the front panel of the system unit. NOTICES: There is no need to manually shut down the HP- UX operating system on your workstation before powering it off. When you turn off the power switch, your workstation automatically shuts down the operating system before terminating the power.
Page 208 Boot Console Interface Model C100/110 Accessing the Boot Console Interface 4 Press a key. You will then see the message: Boot terminated The Main Menu of the boot console appears.
Page 209: Boot Console Menus
Boot Console Interface Model C100/110 Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the information available. The shortened version of all commands is indicated by the uppercase letters. Help is available for all the menus and commands by using either help, he, or ? and the menu or command you want help on.
Page 210 Boot Console Interface Model C100/110 Boot Console Menus ------ Configuration Menu ----------------------------------------- Command Description ------- ----------- AUto [BOot|SEArch] [ON|OFF] Display or set specified auto flag BootID [<proc>] [<boot ID>] Display or modify processor boot ID BootINfo Display boot-related information BootTimer [0 - 200] Seconds allowed for boot attempt CPUconfig {<proc>] [ON|OFF] Config/deconfig processor...
Page 211 Boot Console Interface Model C100/110 ------ Service Menu ----------------------------------------------- Command ------- ChassisCodes [<proc>] CLEARPIM of PIM EepromRead [<addr>] {<len>] MemRead <address> [<len>] PDT [CLEAR] PIM [<proc> [HPMC|LPMC|TOC]] BOot [PRI|ALT|<path>] DIsplay HElp [<menu>|<command>] command RESET MAin ------ Service Menu: Enter command > Boot Console Menus Description -----------...
Page 212: Searching For Bootable Media
Boot Console Interface Model C100/110 Searching for Bootable Media Searching for Bootable Media To list all devices that may contain bootable media, follow the directions in “Accessing the Boot Console Interface” earlier in this chapter, and then type the fol- lowing at the prompt: search ipl The search may turn up more devices than there are...
Page 213 Boot Console Interface Model C100/110 Searching for Bootable Media Where device_type is one of the following: fwscsi is the built-in fast, wide SCSI bus slotn.fwscsi is an optional fast, wide SCSI bus scsi is the built-in single-ended SCSI bus lan is all connections to the built-in LAN...
Page 214: Resetting The Workstation
Boot Console Interface Model C100/110 Resetting the Workstation Resetting the Workstation To reset your workstation, press the power switch and let the system perform a soft shutdown.
Page 215: Displaying And Setting Paths
Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of your workstation. The path command sets the system paths shown in Table Table 22 System Paths Path Type primary or pri alternate or alt console or con keyboard or key...
Page 216: Mnemonic Style Notation For Boot Paths
Boot Console Interface Model C100/110 Displaying and Setting Paths The boot paths are displayed in Mnemonic Style Notation, as shown in Table 23. Table 23 Mnemonic Style Notation for Boot Paths I/O Type Built-in FW SCSI Optional Built-in SE SCSI Built-in LAN To display the current setting for a particular system path, follow the directions in “Accessing the Boot...
Page 217 Boot Console Interface Model C100/110 Displaying and Setting Paths To set a system path to a new value, follow the direc- tions in “Accessing the Boot Console Interface” earlier in this chapter, and then type the following at the prompt: path path_type path where path_type is one of the path types listed in Table 22 and path is the speciﬁcation of the path in...
Page 218: Displaying And Setting The Monitor Type
Boot Console Interface Model C100/110 Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type Your system ships from the factory preset to use a monitor with a speciﬁc resolution and frequency. If you replace your workstation’s monitor with a differ- ent type of monitor, you must reconﬁgure your work- station to support the new monitor.
Page 219: Graphics Conﬁgurations And Hardware Slots
Table 24 shows the possible combinations of graphics cards and slots. Graphics 3, and Graphics 4 refer to the console paths, GRAPHICS3, and GRAPHICS4, respectively. There is no GRAPHICS 1 or GRAPHICS 2 path. Conﬁgurations 6 and 7 use the GRAPHICS3 path even though the Geometry Accelerator card is in slot 4.
Page 220: Eisa/Gsc Slots From Outside The System Unit
Boot Console Interface Model C100/110 Displaying and Setting the Monitor Type Figure 68 shows the physical layout of the EISA/GSC slots from outside the system unit. Figure 68 EISA/GSC Slots from Outside the System Unit Physical slot2 is always reserved for non-graphics cards only.
Page 221 Boot Console Interface Model C100/110 Displaying and Setting the Monitor Type Displaying the Current Monitor Configuration To display the current monitor conﬁguration for your system from the Conﬁguration Menu of the boot con- sole interface, follow the directions in “Accessing the Boot Console Interface”...
Page 222: Setting The Monitor Type
Boot Console Interface Model C100/110 Displaying and Setting the Monitor Type Setting the Monitor Type Using the list in the example above, you can set the monitor type for graphics slot3 by typing the follow- ing: You can exit at this point by entering x, and NOTICE: the monitor type will not be changed.
Page 223 Boot Console Interface Model C100/110 Displaying and Setting the Monitor Type The MONITOR INFORMATION table reappears with the new monitor shown in slot0. Slot # State ResolutionFrequency Class --------- ----------------- ------------------- ------- graphics3 f4000000 Present Fixed graphics4 f6000000 Empty core.RS232_.9600.8.none Current Console Path: GRAPHICS3 Stable Store Console Path:...
Page 224 Boot Console Interface Model C100/110 Displaying and Setting the Monitor Type Trying to change the monitor type on an empty slot, fails and gives you this warning message: Configuration Menu: Enter command MONITOR INFORMATION WARNING: Intended graphics hardware does not exist. Be sure to install the hardware after you power down the system.
Page 225: Setting The Monitor Type At Power On
Boot Console Interface Model C100/110 Displaying and Setting the Monitor Type Setting the Monitor Type at Power On If you replace your workstation’s monitor with a dif- ferent monitor type, and do not set the workstation’s graphics parameters by using the monitor command before doing so, you need to perform the following: If your keyboard connects to the PS/2 connector on your system, wait 2 seconds after the Num Lock light...
Page 226: Changing The Console To External Terminal
4 Power on the system. The system will now display the console to the terminal connected to the Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OmniBook serial port to the workstation.
Page 227: Displaying The Status Of The System I/O
Boot Console Interface Model C100/110 Displaying the Status of the System I/O Displaying the Status of the System I/O The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the boot console interface, type: Information Menu: Enter command >...
Page 228: Setting The Auto Boot And Auto Search Flags
Boot Console Interface Model C100/110 Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search ﬂags are variables stored in your workstation’s non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset these ﬂags to new values, the change takes effect the next time you reboot the workstation.
Page 229 Boot Console Interface Model C100/110 Setting the Auto Boot and Auto Search Flags To change the state of the auto boot or auto search ﬂags, type the following at the prompt: auto boot state auto search state where state is on or off.
Page 230: Displaying And Setting Secure Mode
Boot Console Interface Model C100/110 Displaying and Setting Secure Mode Displaying and Setting Secure Mode The SECure ﬂag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this ﬂag to a new value, the change takes effect the next time you reboot the workstation.
Page 231: Displaying And Setting Fastboot Mode
Boot Console Interface Model C100/110 Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), your worksta- tion does a quick check of the memory and skips I/O interface testing during its power-on self tests. This enables your workstation to complete its boot process quicker.
Page 232: Displaying The Lan Station Address
Boot Console Interface Model C100/110 Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply a LAN station address of your workstation to other users. For example, if your workstation is to become a member of a cluster, the cluster administrator needs to know your LAN station address in order to add your work- station to the cluster.
Page 233: Displaying System Information
Boot Console Interface Model C100/110 Displaying System Information Displaying System Information The all command allows you to display all the infor- mation shown by the individual Information Menu commands, such as the system’s processor revision and speed, cache size, memory size, ﬂag settings, and the boot and console paths.
Page 234: Displaying Pim Information
Boot Console Interface Model C100/110 Displaying PIM Information Displaying PIM Information The pim command allows you to display the most recent PIM information for the speciﬁed fault type. To display PIM information or a speciﬁc fault from the Service Menu, type the following at the prompt: You can use pim in the following ways: pim - gives all fault type information pim 0 - HPMC information...
Page 235: Conﬁgure And Display Lan Settings
Boot Console Interface Model C100/110 Conﬁgure and Display LAN Settings Configure and Display LAN Settings The LanConﬁg command conﬁgures and displays the current LAN settings. The C180, C200 and C240 sys- tems support 10Base-T, 100Base-T and AUI stan- dards. To automatically select the network speed (100 Mbits/sec or 10 Mbits/sec) and data transfer operation (full or half , operating in compliance with IEEE 802.3u duplex)
Page 236 Boot Console Interface Model C100/110 Conﬁgure and Display LAN Settings To select the AUI port (10 Mbits/sec, half duplex only), type the following at the prompt: NOTE: The LAN setting defaults to LAN-TP(RJ45). If that setting fails, the system tries the LAN-AUI setting. Also note that the new lan configuration settings take effect at the next BOot or SEArch command.
Page 237: Stable Storage
Boot Console Interface Model C100/110 Stable Storage Stable storage is nonvolatile memory associated with each PA-RISC processor module. Stable storage is used by the processor (CPU) to store • Device path information • The state of the boot flags • HPMC error information •...
Page 238: Isl Environment
• Run offline diagnostic programs and utilities • Provide automatic booting of the HP-UX O/S after power-on or reset Invoking ISL from the Boot Console Interface Perform the following steps to invoke ISL from the boot console interface: 1 Follow the directions in “Accessing the Boot Console In-...
Page 239: Isl User Commands
ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX oper- ating system. For example, if the usual kernel (/hp-ux for 9.05, and /stand/vmunix for 10.0) on your root disk (fwscsi.6.0)
Page 240 127. The entry for the keyboard and mouse devices begins at byte address 160 and ends at 191. • listautofl or lsautofl - lists the contents of the (HP-UX) autoboot file. • support - boots the Support Tape from the boot device.
Page 241: Updating System Firmware With Ode
ODE> utility. The prompt changes to NOTICE: The update command is available only if the workstation is running HP-UX version 10.0. The following commands may be entered at the UPDATE> • help - prints a one line description of each of the available commands in the update utility.
Page 242 Boot Console Interface Model C100/110 Updating System Firmware with ODE To run the update utility, type run at the prompt. After update loads the new images into mem- ory, it asks if you want to continue the update process, and displays the PDC version of the currently running PDC as well as that of the images that were loaded.
Page 243 Boot Console Interface Model C160L/160/180/200/ 240/360...
Page 244 Boot Console Interface Model C160L/160/180/200/240/360 The Boot Console Interface provides an “interactive” environment after the power-on sequence.
Page 245: Accessing The Boot Console Interface
2 Press the power switch on the front panel of the system unit. NOTICES: There is no need to manually shut down the HP- UX operating system on your workstation before powering it off. When you turn off the power switch, your workstation automatically shuts down the operating system before terminating the power.
Page 246 Boot Console Interface Model C160L/160/180/200/240/360 Accessing the Boot Console Interface NOTICE: If you are using a power-saving monitor, you will have less than 10 seconds from the time this message appears to press a key. 4 Press a key. You will then see the message: Boot terminated The Main Menu of the boot console appears.
Page 247: Boot Console Menus
Boot Console Interface Model C160L/160/180/200/240/360 Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the information available. The shortened version of all commands is indicated by the uppercase letters. Help is available for all the menus and commands by using either help, he, or ? and the menu or command you want help on.
Page 248 Boot Console Interface Model C160L/160/180/200/240/360 Boot Console Menus ------ Configuration Menu----------------------------------------- Command Description ------- ----------- AUto [BOot|SEArch] [ON|OFF] Display or set specified auto flag BootID [<proc>] [<boot ID>] Display or modify processor boot ID BootINfo Display boot-related information BootTimer [0 - 200] Seconds allowed for boot attempt CPUconfig {<proc>] [ON|OFF] Config/deconfig processor...
Page 249 Boot Console Interface Model C160L/160/180/200/240/360 ------ Information Menu ------------------------------------------- Command Description ----------- ----------- Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of VLSI and firm- ware COprocessor Display coprocessor information FwrVersion Display firmware version Dispay I/O interface information LanAddress Display built-in system LAN address...
Page 250 Boot Console Interface Model C160L/160/180/200/240/360 Boot Console Menus ------ Service Menu ----------------------------------------------- Command ------- ChassisCodes [<proc>] CLEARPIM of PIM EepromRead [<addr>] {<len>] MemRead <addr> [<len>] [a] PciDelay [<value>] value PDT [CLEAR] PIM [<proc> [HPMC|LPMC|TOC]] BOot [PRI|ALT|<path>] DIsplay HElp [<menu>|<command>] command RESET MAin ------...
Page 251: Searching For Bootable Media
Boot Console Interface Model C160L/160/180/200/240/360 Searching for Bootable Media Searching for Bootable Media To list devices that contain bootable media, follow the directions in “Accessing the Boot Console Interface” earlier in this appendix, and then type the following at the prompt: search ipl Main Menu:Enter command >...
Page 252: Resetting Your Workstation
Boot Console Interface Model C160L/160/180/200/240/360 Resetting Your Workstation Resetting Your Workstation To reset your workstation, follow the directions in “Accessing the Boot Console Interface” earlier in this appendix, and then type the following at the prompt: Main Menu: Enter command > To reset your workstation to its predeﬁned values, fol- low the directions in “Accessing the Boot Console Interface”...
Page 253: System Paths
Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of your workstation. The path command sets the system paths shown in Table 25. The path command sets and displays the hardware address of a speciﬁed device attached to the I/O bus of your workstation.
Page 254: Mnemonic Style Notation
Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting Paths The paths are displayed in Mnemonic Style Notation, as shown in Table 26. Table 26 Mnemonic Style Notation I/O Type Built-in FWSCSI fwsci.scsi_address.logical_unit_number Built-in SCSI sescsi.scsi_address.logical_unit_number Optional gscn.scsi_address.logical_unit_number Built-in LAN lan.server_address.init_timeout.io_timeout To display the current setting for a particular system path, follow the directions in “Accessing the Boot Console Interface”...
Page 255 Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting Paths To set a system path to a new value, follow the direc- tions in “Accessing the Boot Console Interface” ear- lier in this chapter, and then type the following at the prompt: path path_type path Main Menu: Enter command >...
Page 256: The Monitor Command
Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type Your system ships from the factory preset to use a monitor with a speciﬁc resolution and frequency. If you replace your workstation’s monitor with a differ- ent type of monitor, you must reconﬁgure your work- station to support the new monitor.
Page 257 Boot Console Interface Model C160L/160/180/200/240/360 To display the current graphics and console informa- tion, enter the following command; The correct usage for setting the graphics conﬁgura- tion is: where valid graphics_path parameters are: graphics(0) - The built-in 8-plane graphics adapter. graphics(1) through graphics(4) - Graphics adapters in- stalled in option slots 1 through 4.
Page 258: Displaying The Current Monitor Configuration
Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting the Monitor Type Displaying the Current Monitor Configuration To display the current monitor conﬁguration for your system from the Conﬁguration Menu of the boot con- sole interface, follow the directions in “Accessing the Boot Console Interface”...
Page 259: Setting The Monitor Type
Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting the Monitor Type Setting the Monitor Type You can set the monitor type for a graphics adapter by typing the following: Configuration Menu: Enter command> Where n is the number of the graphics adapter and tt is the monitor type.
Page 260 Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting the Monitor Type To set the monitor type for graphics(0) to monitor type 2 you would enter the following; Configuration Menu: Enter command > Configuration Menu: Enter command > monitor graphics(0) 2 This will take effect on the next reboot.
Page 261: Setting The Monitor Type At Power On
Boot Console Interface Model C160L/160/180/200/240/360 Setting the Monitor Type at Power On If you replace your workstation’s monitor with a dif- ferent monitor type, and do not set the workstation’s graphics parameters by using the monitor command before doing so, you need to perform the following: If your keyboard connects to the PS/2 connector on your system, wait 2 seconds after the Num Lock light ﬂashes near the end of the boot sequence, then press...
Page 262 Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting the Monitor Type At this point, the new monitor type is active, but not saved. Because you didn’t save the monitor type, the next time you reboot the system the original monitor type will be used.
Page 263: Changing The Console To External Terminal
4 Power on the system. The system will now display the console to the terminal connected to the Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OmniBook serial port to the workstation.
Page 264: Displaying The Status Of The System I/O
Boot Console Interface Model C160L/160/180/200/240/360 Displaying the Status of the System I/O Displaying the Status of the System I/O The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the boot console interface, type: Information Menu: Enter command >...
Page 265: Setting The Auto Boot And Auto Search Flags
Boot Console Interface Model C160L/160/180/200/240/360 Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags auto boot and auto search are variables stored in your workstation’s nonvolatile memory. (Nonvolatile mem- ory retains its contents even after power is turned off.) If you reset these ﬂags to new value, the change takes effect the next time you reboot the workstation.
Page 266 Boot Console Interface Model C160L/160/180/200/240/360 Setting the Auto Boot and Auto Search Flags To change the state of the auto boot or auto search ﬂags, type the following at the prompt: auto boot state auto search state where state is on or off. Autosearch searches for devices in the following order: Primary Boot Path...
Page 267: Displaying And Setting The Fastboot Mode
Boot Console Interface Model C160L/160/180/200/240/360 Displaying and Setting the Fastboot Mode Displaying and Setting the Fastboot Mode Access fastboot from the conﬁguration menu. When fastboot is enabled (set to on), your worksta- tion does a quick check of the memory and skips I/O interface testing during its power-on self tests.
Page 268: Displaying The Lan Station Address
Boot Console Interface Model C160L/160/180/200/240/360 Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply a LAN station address of your workstation to other users. For exam- ple, if your workstation is to become a member of a cluster, the cluster administrator needs to know your LAN station address in order to add your workstation to the cluster.
Page 269: Conﬁgure And Display Lan Settings
Boot Console Interface Model C160L/160/180/200/240/360 Conﬁgure and Display LAN Settings Configure and Display LAN Settings The LanConﬁg command conﬁgures and displays the current LAN settings. The C180, C200, C240 and C360 systems support 10Base-T, 100Base-T and AUI standards. To automatically select the network speed (100 Mbits/sec or 10 Mbits/sec) and data transfer operation (full or half , operating in compliance with IEEE 802.3u duplex)
Page 270 Boot Console Interface Model C160L/160/180/200/240/360 Conﬁgure and Display LAN Settings To select the AUI port (10 Mbits/sec, half duplex only), type the following at the prompt: NOTE: The LAN setting defaults to LAN-TP(RJ45). If that setting fails, the system tries the LAN-AUI setting. Also note that the new lan configuration settings take effect at the next BOot or SEArch command.
Page 271: Displaying System Information
Boot Console Interface Model C160L/160/180/200/240/360 Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, ﬂag settings, and the boot and console paths. To display system information from the Information Menu, type the following at the information menu prompt: This information is paged to allow you to view it as...
Page 272: Displaying Pim Information
Boot Console Interface Model C160L/160/180/200/240/360 Displaying PIM Information Displaying PIM Information The pim command allows you to display the most recent PIM information for the speciﬁed fault type. To display PIM information for a speciﬁc fault, from the Service Menu, type the following at the service menu prompt: pim processor_number You can use pim in the following ways:...
Page 273: Stable Storage
Boot Console Interface Model C160L/160/180/200/240/360 Stable Storage Stable storage is nonvolatile memory associated with each PA-RISC processor module. Stable storage is used by the processor (CPU) to store • Device path information • The state of the boot flags • HPMC error information •...
Page 274: Invoking Isl From The Boot Console Interface
• Run offline diagnostic programs and utilities • Provide automatic booting of the HP-UX O/S after power-on or reset Invoking ISL from the Boot Console Interface Perform the following steps to invoke ISL from the boot console interface: 1 Follow the directions in “Accessing the Boot Console In-...
Page 275: Isl User Commands
ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX oper- ating system. For example, if the usual kernel (/hp-ux for 9.05, and /stand/vmunix for 10.0) on your root disk (fwscsi.6.0)
Page 276 127. The entry for the keyboard and mouse devices begins at byte address 160 and ends at 191. • listautofl or lsautofl - lists the contents of the (HP-UX) autoboot file. • support - boots the Support Tape from the boot device.
Page 277: Updating System Firmware With Ode
3 At the ODE> utility. The prompt changes to NOTICE: The update command is available only if the workstation is running HP-UX version 10.0 or later. Updating System Firmware with ODE prompt to invoke ode from the ISL> prompt, type update to bring up the update...
Page 278 Boot Console Interface Model C160L/160/180/200/240/360 Updating System Firmware with ODE The following commands may be entered at the prompt: UPDATE> • help - prints a one line description of each of the available commands in the update utility. • info - prints information on how to use the update utility.
Page 279 71 help (ISL),, 211, 247 failure, 68 help (update utility),, 213, from a different disk, 68 from another type of device, hp-ux, 69 image (update utility),, 213, supported paths, 72 boot console info (update utility),, 213, accessing,, 179, 217...
Page 280 Index ISL environment,, 72, 210, 246 fast boot disabling, 203 displaying status of, 203 keyboard enabling, 203 differences, 23 fast boot mode,, 203 equivalent keys, 24 fastboot ITF, 19 disabling,, 239 PS2, 19 displaying status,, 207, 208, 239, 241, 242 enabling,, 239 LAN station address fastboot,, 239...
Page 281 Index network, 19 help command, 213, 250 parallel I/O, 19 image command, 213, 250 power cord, 21 info command, 213, 250 RS-232 serial I/O, 20 run command, 213, 250 SCSI, 21 running, 214, 250 TOC, 21 update utility,, 213, 249 regulations acoustics,, xi laser safety statement,, xiii...
Page 282 Index...

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HP Visualize c100 Service Handbook

1 Product Information

2 Environmental/Installation/Pm

3 Conﬁguration

4 Troubleshooting

5 Field Replaceable Units

6 Diagrams

7 Reference

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Summary of Contents for HP Visualize c100