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Cisco XM Universal Gateways AS5400XM Regulatory Compliance And Safety Information Manual
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Cisco XM Universal Gateways AS5400XM Regulatory Compliance And Safety Information Manual

Cisco XM Universal Gateways AS5400XM Regulatory Compliance And Safety Information Manual

Cisco systems network device regulatory compliance and safety information
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Download this manual See also: Configuration Manual, Installation Manual

Regulatory Compliance and Safety Information

for the Cisco AS5400 and Cisco AS5400XM
Universal Gateways
Read this document before installing or servicing the following systems:
•
Cisco AS5400 universal gateway
Cisco AS5400XM universal gateway
•
Only trained and qualified service personnel (as defined in IEC 60950 and AS/NZS 3260) should install,
Note
replace, or service the equipment. Install the system in accordance with the U.S. National Electric Code
if you are in the United States.
Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
This document contains the following sections:
56K Statement, page 2
•
Agency Approvals, page 2
•
Maintaining Safe Installation Distances, page 3
•
Translated Safety Warnings, page 4
•
United States, page 53
•
Canada, page 56
•
Corporate Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2004 Cisco Systems, Inc. All rights reserved.

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Summary of Contents for Cisco XM Universal Gateways Cisco AS5400XM

  • Page 1: Regulatory Compliance And Safety Information

    Maintaining Safe Installation Distances, page 3 • Translated Safety Warnings, page 4 • United States, page 53 • Canada, page 56 • Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Copyright © 2004 Cisco Systems, Inc. All rights reserved.

  • Page 2: Table Of Contents

    56K Statement Australia, page 56 • Europe (EU), page 56 • Scandinavia, page 57 • Japan, page 57 • Singapore, page 57 • MII (China), page 58 • EMC Class A Notices and Warnings, page 58 • EMC Class B Notices and Warnings, page 60 •...

  • Page 3: Gr-63-Core Nebs Level

    Maintaining Safe Installation Distances Except at the edge connector that plugs into the host chassis expansion slot, clearance and creepage distances of x millimeters (mm) and y mm as listed in other parts of the host, including any other expansion cards fitted. Table 1 Creepage and Clearance Distances Based on Voltage Voltage Used or Generated by Other Parts of the...

  • Page 4: Translated Safety Warnings

    Translated Safety Warnings Translated Safety Warnings This section includes translations in multiple languages of the warnings that may appear in your product documents. Statement 1—Power Disconnection Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Warning Waarschuwing Voordat u aan een systeem werkt dat een aan/uit schakelaar heeft, dient u de stroomvoorziening UIT...
  • Page 5 Translated Safety Warnings Statement 2—Disconnecting Telephone-Network Cables Before opening the chassis, disconnect the telephone-network cables to avoid contact with Warning telephone-network voltages. Waarschuwing Voordat u het frame opent, dient u de verbinding met het telefoonnetwerk te verbreken door de kabels te ontkoppelen om zo contact met telefoonnetwerk-spanningen te vermijden. Varoitus Vältä...
  • Page 6 Translated Safety Warnings Statement 4—Power Supply Warning Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected.
  • Page 7 Translated Safety Warnings Aviso Não toque na unidade abastecedora de energia quando o cabo de alimentação estiver ligado. Em sistemas com interruptor, a corrente eléctrica estará presente na unidade abastecedora, sempre que o cabo de alimentação de energia estiver ligado, mesmo quando o interruptor se encontrar desligado.
  • Page 8 Translated Safety Warnings Varoitus Yhdistettyäsi tasavirtalähteen johdon avulla poista teippi suojakytkimen varresta ja kytke virta uudestaan kääntämällä suojakytkimen varsi KYTKETTY-asentoon. Attention Une fois l'alimentation connectée, retirer le ruban adhésif servant à bloquer la poignée du disjoncteur et rétablir l'alimentation en plaçant cette poignée en position de marche (ON). Warnung Nach Verdrahtung des Gleichstrom-Netzgeräts entfernen Sie das Klebeband vom Schaltergriff des Unterbrechers und schalten den Strom erneut ein, indem Sie den Griff des Unterbrechers auf EIN...
  • Page 9 Translated Safety Warnings Avvertenza Prima di lavorare su un telaio o intorno ad alimentatori, scollegare il cavo di alimentazione sulle unità CA; scollegare l'alimentazione all’interruttore automatico sulle unità CC. Advarsel Før det utføres arbeid på kabinettet eller det arbeides i nærheten av strømforsyningsenheter, skal strømledningen trekkes ut på...
  • Page 10 Translated Safety Warnings Varoitus Tämä tuote on riippuvainen rakennukseen asennetusta oikosulkusuojauksesta (ylivirtasuojauksesta). Varmista, että vaihevirtajohtimissa (kaikissa virroitetuissa johtimissa) käytetään Yhdysvalloissa alle 120 voltin, 15 ampeerin ja monissa muissa maissa 240 voltin, 10 ampeerin sulaketta tai suojakytkintä. Attention Pour ce qui est de la protection contre les courts-circuits (surtension), ce produit dépend de l'installation électrique du local.
  • Page 11 Varoitus Tässä laitteessa saattaa olla useampi kuin yksi virtajohto. Irrota molemmat virtalähteestä tulevat johtimet ennen laitteen huoltamista, jotta vältät sähköiskun vaaran. Attention Il est possible que cette unité soit munie de plusieurs cordons d'alimentation. Pour éviter les risques d'électrocution, débrancher les deux cordons d'alimentation avant de réparer l'unité. Warnung Diese Einheit hat möglicherweise mehr als ein Netzkabel.
  • Page 12 Translated Safety Warnings Warnung Das Gerät ist für die Verwendung mit TN-Stromsystemen ausgelegt. Il dispositivo è stato progettato per l’uso con sistemi di alimentazione TN. Avvertenza Advarsel Utstyret er utfomet til bruk med TN-strømsystemer. Aviso O dispositivo foi criado para operar com sistemas de corrente TN. ¡Advertencia! El equipo está...
  • Page 13 Translated Safety Warnings Attention La connexion du réseau numérique intégré (Integrated Services Digital Network ou ISDN) constitue une source de tension qui ne doit pas être accessible à l'utilisateur. Les utilisateurs ne doivent jamais tenter de modifier ni même d'ouvrir un matériel fourni par une compagnie de téléphone public, ou le matériel de connexion.
  • Page 14 Translated Safety Warnings Statement 39—Grounded Equipment Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during Warning normal use. Waarschuwing Deze apparatuur hoort geaard te worden Zorg dat de host-computer tijdens normaal gebruik met aarde is verbonden.
  • Page 15 Translated Safety Warnings Statement 43—Jewelry Removal Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, Warning necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Waarschuwing Alvorens aan apparatuur te werken die met elektrische leidingen is verbonden, sieraden (inclusief ringen, kettingen en horloges) verwijderen.
  • Page 16 Translated Safety Warnings Aviso Antes de trabalhar em equipamento que esteja ligado a linhas de corrente, retire todas as jóias que estiver a usar (incluindo anéis, fios e relógios). Os objectos metálicos aquecerão em contacto com a corrente e em contacto com a ligação à terra, podendo causar queimaduras graves ou ficarem soldados aos terminais.
  • Page 17 Avvertenza Solo personale addestrato e qualificato deve essere autorizzato ad installare o sostituire questo apparecchio. Advarsel Kun kvalifisert personell med riktig opplæring bør montere eller bytte ut dette utstyret. Aviso Este equipamento deverá ser instalado ou substituído apenas por pessoal devidamente treinado e qualificado.
  • Page 18 Translated Safety Warnings Attention La figure illustre le bloc de connexion de l'alimentation en courant continu. Câbler l'alimentation en courant continu en fixant les extrémités de fil qui conviennent aux extrémités câblées conformément au schéma. La séquence de câblage à suivre est terre-terre, positif-positif (ligne sur L), et négatif-négatif (neutre sur N).
  • Page 19 Translated Safety Warnings Statement 77—Hazardous Voltages in WAN Ports Warning Hazardous network voltages are present in WAN ports regardless of whether power to the router is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the router first.
  • Page 20 Translated Safety Warnings Statement 87—Incorrect Connection Warning Warning Incorrect connection of this or connected equipment to a general purpose outlet could result in a hazardous situation. Waarschuwing Incorrecte aansluiting van deze of aangesloten apparatuur op een stopcontact voor algemene doeleinden kan een gevaarlijke situatie tot gevolg hebben. Varoitus Tämän laitteen tai siihen liitettyjen laitteiden virheellinen kytkentä...
  • Page 21 ¡Advertencia! La conexión incorrecta de este equipo, o del equipo conectado, a una toma o receptáculo de tipo general podría resultar en una situación peligrosa. Varning! Felaktig koppling av denna eller ansluten utrustning till ett universaluttag kan orsaka riskfylld situation. Statement 88—Service Personnel Warning This equipment is to be installed and maintained by service personnel only as defined by AS/NZS Warning...
  • Page 22 Translated Safety Warnings Statement 89—Telecommunications Lines Warning The telecommunications lines must be disconnected 1) before unplugging the main power connector Warning and/or 2) while the housing is open. Waarschuwing De telecommunicatielijnen moeten verbroken worden 1) voordat de hoofdvoedingsconnector uitgeschakeld wordt en/of 2) terwijl de behuizing nog open is. Varoitus Tietoliikennelinjat on kytkettävä...
  • Page 23 Translated Safety Warnings Statement 90—Customer Equipment Warning Warning The E1 interface card may only be installed in an ACA-permitted customer equipment or a Data Terminal Equipment (DTE) that is exempted from ACA’s permit requirements. The customer equipment must only be housed in a cabinet that has screw-down lids to stop user access to overvoltages on the customer equipment.
  • Page 24 Translated Safety Warnings Aviso O cartão de ligação E1 apenas poderá ser instalado em equipamento dos clientes que possuam autorização da ACA (Australian Communications Authority) ou num DTE (Data Terminal Equipment), que esteja isento dos requisitos de autorização da ACA. O equipamento dos clientes deverá ser somente colocado numa caixa com tampas de aparafusar, para impossibilitar o acesso do utilizador às altas tensões deste mesmo equipamento.
  • Page 25 Translated Safety Warnings Advarsel Dette produktet er avhengig av bygningens installasjoner av kortslutningsbeskyttelse (overstrøm). Kontroller at det brukes en registrert (av Underwriters Laboratory) og godkjent sikring eller strømbryter som ikke er større enn 60 VDC, 15 A på alle de strømførende lederne. Aviso Este produto depende da instalação existente para obter protecção contra curto-circuito (sobrecarga).
  • Page 26 Translated Safety Warnings Statement 140—Chassis Power Connection Warning Before connecting or disconnecting ground or power wires to the chassis, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position.
  • Page 27 Translated Safety Warnings ¡Advertencia! Antes de conectar o desconectar el circuito de tierra o de alimentación del chasis, asegúrese que la alimentación del circuito CC esté cortada (OFF). Para asegurarse de que toda la alimentación esté cortada (OFF), localice el interruptor automático en el panel que alimenta el circuito de corriente continua, cambie el interruptor automático a la posición de apagado (OFF) y sujete con cinta la palanca del interruptor automático en posición de apagado (OFF).
  • Page 28 Translated Safety Warnings Varoitus Kuva esittää tasavirran pääterasiaa. Kytke tasavirtalähde sen kiinnitysalustaan joko korvakkeilla tai ilman niitä kuvan esittämällä tavalla. Oikea kytkentäjärjestys on seuraava: maajohto maajohtoon, positiivinen positiiviseen ja negatiivinen negatiiviseen. Muista, että maajohto yhdistetään aina ensin ja irrotetaan viimeisenä. Attention La figure illustre le bloc de connexion de l'alimentation en courant continu.
  • Page 29 Translated Safety Warnings Statement 1001—Work During Lightning Activity Do not work on the system or connect or disconnect cables during periods of lightning activity. Warning Tijdens onweer dat gepaard gaat met bliksem, dient u niet aan het systeem te werken of kabels aan Waarschuwing te sluiten of te ontkoppelen.
  • Page 30 Translated Safety Warnings Statement 1003—DC Power Disconnection Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. Waarschuwing Voordat u een van de onderstaande procedures uitvoert, dient u te controleren of de stroom naar het gelijkstroom circuit uitgeschakeld is.
  • Page 31 Translated Safety Warnings Aviso Antes de executar qualquer um dos procedimentos a seguir, verifique se a energia foi removida do circuito DC. Advarsel Før du udfører nogen af følgende procedurer, skal du sikre dig, at der ikke er strøm til jævnstrømskredsløbet.
  • Page 32 Translated Safety Warnings Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. Warnung Avvertenza Consultare le istruzioni di installazione prima di collegare il sistema all'alimentatore. Advarsel Les installasjonsinstruksjonene før systemet kobles til strømkilden.
  • Page 33 Translated Safety Warnings Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. Avvertenza Pericolo di esplosione se la batteria non è installata correttamente. Sostituire solo con una di tipo uguale o equivalente, consigliata dal produttore.
  • Page 34 Translated Safety Warnings Statement 1017—Restricted Area Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Waarschuwing Deze eenheid is bestemd voor installatie in plaatsen met beperkte toegang.
  • Page 35 Translated Safety Warnings Aviso Esta unidade deve ser instalada em áreas de acesso restrito. Uma área de acesso restrito só pode ser acessada com o uso de uma ferramenta especial, cadeado e chave ou outros meios de segurança. Advarsel Denne enhed er beregnet til installation i områder med begrænset adgang. Der kan kun opnås adgang til et begrænset område ved at bruge et særligt stykke værktøj, lås og nøgle, eller en anden form for sikkerhed.
  • Page 36 Translated Safety Warnings Statement 1019—Main Disconnecting Device Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device. Waarschuwing De combinatie van de stekker en het elektrisch contactpunt moet te allen tijde toegankelijk zijn omdat deze het hoofdmechanisme vormt voor verbreking van de aansluiting.
  • Page 37 Translated Safety Warnings Statement 1021—SELV Circuit To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to Warning telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
  • Page 38 Translated Safety Warnings Aviso Para evitar choques eléctricos, não conecte os circuitos de segurança de baixa tensão (SELV) aos circuitos de tensão de rede telefónica (TNV). As portas LAN contêm circuitos SELV e as portas WAN contêm circuitos TNV. Algumas portas LAN e WAN usam conectores RJ-45. Tenha o devido cuidado ao conectar os cabos.
  • Page 39 Attention Un disjoncteur bipolaire facile d’accès doit être intégré dans le câblage fixe. Die feste Verdrahtung muß eine leicht zugängliche, zweipolige Trennvorrichtung enthalten. Warnung Avvertenza Nei cablaggi fissi va incorporato un sezionatore a due poli facilmente accessibile. Advarsel En lett tilgjengelig, topolet frakoblingsenhet må være innebygd i det faste ledningsnettet. Aviso Deverá...
  • Page 40 Translated Safety Warnings Statement 1023—No. 26 AWG Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Waarschuwing Om brandgevaar te reduceren, dient slechts telecommunicatielijnsnoer nr. 26 AWG of groter gebruikt te worden. Varoitus Tulipalovaaran vähentämiseksi käytä...
  • Page 41 Translated Safety Warnings Statement 1026—WAN Port Static Shock Warning Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first.
  • Page 42 Translated Safety Warnings Varning! Farlig nätverksspänning föreligger i WAN-portarna oavsett om strömförsörjningen till enheten är bruten eller ej. För att undvika elektriska stötar ska du vara försiktig vid arbete i närheten av dessa portar. När du kopplar bort en kabel ska du först koppla bort den ände som inte är ansluten till enheten.
  • Page 43 Translated Safety Warnings ¡Advertencia! Al deshacerse por completo de este producto debe seguir todas las leyes y reglamentos nacionales. Vid deponering hanteras produkten enligt gällande lagar och bestämmelser. Varning! Aviso O descarte definitivo deste produto deve estar de acordo com todas as leis e regulamentações nacionais.
  • Page 44 Translated Safety Warnings Statement 1041—Disconnecting Telephone-Network Cables Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Waarschuwing Voordat u de eenheid opent, dient u de verbinding met het telefoonnetwerk te verbreken door de kabels te ontkoppelen om zo contact met telefoonnetwerk-spanning te vermijden. Varoitus Vältä...
  • Page 45 Statement 1046—Installing or Replacing the Unit Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last. Waarschuwing Bij installatie of vervanging van het toestel moet de aardverbinding altijd het eerste worden gemaakt en het laatste worden losgemaakt. Varoitus Laitetta asennettaessa tai korvattaessa on maahan yhdistäminen aina tehtävä...
  • Page 46 Translated Safety Warnings Advarsel Ved installation og genmontering af enheden, skal jordforbindelsen altid installeres først og afinstalleres sidst. Regulatory Compliance and Safety Information for the Cisco AS5400 and Cisco AS5400XM Universal Gateways OL-10264-01...
  • Page 47 Translated Safety Warnings Statement 1071—Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
  • Page 48 Translated Safety Warnings Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 49 Translated Safety Warnings Varning! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
  • Page 50 Translated Safety Warnings Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes.
  • Page 51 Translated Safety Warnings Regulatory Compliance and Safety Information for the Cisco AS5400 and Cisco AS5400XM Universal Gateways OL-10264-01...
  • Page 52 Translated Safety Warnings Statement 1074—Comply with Local and National Electrical Codes Installation of the equipment must comply with local and national electrical codes. Warning Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften. Varoitus Laitteisto tulee asentaa paikallisten ja kansallisten sähkömääräysten mukaisesti.

  • Page 53: United States

    68 registration number. 2. Service In the event of equipment malfunction, all repairs should be performed by Cisco Systems or an authorized agent. It is the responsibility of users requiring service to report the need for service to Cisco Systems or to one of our authorized agents.
  • Page 54 United States Table 2 DIC, SOC, and Network Jack Information Manufacturer Port Identifier T1 DFC 4. Disruption of the Network If the Cisco AS5400, Cisco AS5400HPX, or Cisco AS5400XM system disrupts the telephone network, the telephone company can discontinue your service temporarily. If possible, the telephone company will notify you in advance.
  • Page 55 United States Figure 2 Cisco’s Supplier Declaration of Conformity Regulatory Compliance and Safety Information for the Cisco AS5400 and Cisco AS5400XM Universal Gateways OL-10264-01...

  • Page 56: Australia

    Canada Canada The channelized T3 trunk card meets Canadian requirements for T3 support as specified in CP-01 standards. Industry Canada Compliance The following are notices required by Industry Canada Terminal Attachment Program Certification Procedure CP-01, Part I, Section 14. Equipment Attachment Limitations The Industry Canada label identifies certified equipment.

  • Page 57: Scandinavia

    (gateway and router) chassis supplied by Cisco Systems. The Cisco Systems E1 DFC is a self-contained product that provides all of the hardware and software necessary to allow connection of the Cisco AS5400, Cisco AS5400HPX, and Cisco AS5400XM to structured digital leased line circuits (point to point) using CTR12 operating at 2 Mbps.

  • Page 58: Mii (China)

    MII (China) MII (China) EMC Class A Notices and Warnings This section includes the EMC Class A warnings for the Cisco AS5400XM universal gateway. See the Agency Approvals Note Class A Notice for FCC Modifying the equipment without Cisco’s authorization may result in the equipment no longer complying with FCC requirements for Class A digital devices.
  • Page 59 Statement 191—VCCI Class A Warning for Japan Warning This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise.

  • Page 60: Emc Class B Notices And Warnings

    EMC Class B Notices and Warnings EMC Class B Notices and Warnings This section includes the EMC Class B warnings for the Cisco AS5400 and AS5400HPX universal gateways. See the Agency Approvals Note Class B Notice for FCC Modifying the equipment without Cisco’s authorization may result in the equipment no longer complying with FCC requirements for Class B digital devices.

  • Page 61: Related Documentation

    Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm...
  • Page 62 Obtaining Documentation Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit. Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

  • Page 63: Documentation Feedback

    Nonregistered Cisco.com users can order documentation through a local account representative by • calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387). Documentation Feedback You can send comments about technical documentation to bug-doc@cisco.com.

  • Page 64: Obtaining Technical Assistance

    Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT: Emergencies —...
  • Page 65 Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting Note a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts &...

  • Page 66: Obtaining Additional Publications And Information

    You can access Packet magazine at this URL: http://www.cisco.com/packet iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies • learn how they can use technology to increase revenue, streamline their business, and expand services.
  • Page 67 CCVP, the Cisco logo, and Welcome to the Human Network are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco...
  • Page 68 Obtaining Additional Publications and Information Regulatory Compliance and Safety Information for the Cisco AS5400 and Cisco AS5400XM Universal Gateways OL-10264-01...

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