Table of Contents
Advertisement
Sound and Noise Issues
When the product has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings
Support
If the product plays the
broadcast signal's strength.
The problem
How can I connect an audio device
to the product?
There is no sound or the sound is
too low at maximum volume.
The picture is good but there is no
sound.
No sound is heard.
The speakers are making an odd
sound.
Device Care
Sound Test
melody without distortion, there may be a problem with an external device or the
The connection method may differ depending on the audio device, such as HDMI
(ARC), Bluetooth, and Wi-Fi.
For more information about how to connect an audio device, run
●
Check the volume control of your product, and then check the volume control of
the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your
product.
Check the cable connection between an external device and the product and then try
cable connection again.
Set
Sound Output
●
If you are using an external device, check the device's audio output option.
For example, you may need to change your cable box's audio option to HDMI if the box
connected to your product is using an HDMI cable.
To listen to computer sound, connect an external speaker to the computer's audio
output connector.
If your product has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device's
power cable.
With a set-top box or cable box, check the cable connection and reboot the external
device. When the symptom persists, contact your service provider.
Check whether
If you select the
Dolby
Digital+, no sound is output with
It is recommended to set
receiver supports only the limited audio formats.
●
Format
Run
Sound
●
Test
Make sure that the audio cable is connected to the correct audio output connector on
the external device.
Self Diagnosis
Source
Connection Guide
to
Device
Speaker.
Settings
Sound
Digital Output Audio Format
Pass-Through
option to use an AV receiver that does not support
Digital Output Audio Format
Settings
Sound
Auto
Test.
Settings
Support
- 119 -
Sound Test
Try this!
Connection
Audio Device
Sound Output
is set to Pass-Through.
Dolby Digital+
content.
to
Auto
when the connected
Expert Settings
Digital Output Audio
Device Care
Self Diagnosis
Guide.
Sound
- Quick Links:
- Installation
- Operation
- Control Panel
Hide quick links:
Advertisement
Table of Contents
