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Dishwasher
SMS4HVW31E
[en]
Information for Use

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Summary of Contents for Bosch SMS4HVW31E

  • Page 1 Dishwasher SMS4HVW31E [en] Information for Use...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Folding prongs ....... 22 General information...... 4 Basket heights........ 23 Intended use........ 4 Before using for the first time ..   23 Restriction on user group.... 4 Performing the initial configura- Safe installation ........ 4 tion.......... 23 Safe use ........... 6 Damaged appliance ...... 8 Water softening system....
  • Page 3 Customer Service......   56 Terminate programme.... 33 Product number (E-Nr.), produc- Switching off appliance .... 33 tion number (FD) and consecut- Basic settings........    34 ive numbering (Z-Nr.) ..... 57 Overview of basic settings ..... 34 AQUA-STOP guarantee .... 57 Changing basic settings.... 35 Technical specifications....   57 Home Connect ......
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6: Safe Use

    en Safety ¡ Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. ▶...
  • Page 7 Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Damaged Appliance

    en Safety Damaged appliance WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is danger- ous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured sur- face. ▶ Never pull on the power cord to unplug the appliance. Al- ways unplug the appliance at the mains.
  • Page 9 Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage pipes supplied for the drinking Preventing material damage Preventing material dam- water and waste water connec- tions are not affected here. ¡ Modified or damaged water hoses may result in material damage and Preventing material damage Safe installation damage to the appliance.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en ¡ Unsuitable cleaning agents may If you do not have much tableware to damage the appliance. wash, use the additional Half Load Do not use a steam cleaner. function. ▶ So as not to scratch the finish ▶...
  • Page 12: Installing And Connecting The Appliance

    en Installation and connection Note: The appliance has been tested Connect the appliance to the at the factory to check it is in working power supply. order. It is possible that water has left marks on the appliance. These Drainage connection marks will disappear after the first Connect your appliance to drainage wash cycle.
  • Page 13: Electrical Connection

    Installation and connection en Electrical connection Connecting the appliance to the electricity supply Notes ¡ Please follow the "Safety instruc- tions" → Page 4. ¡ Connect the appliance to alternat- ing current only, in the range of 220 - 240 V and 50 Hz or 60 Hz. ¡...
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 57.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 27 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 21 Bottom basket Dispenser for special salt Add special salt to the dispenser for special salt. → "Water softening system", Page 24 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 7 "Switching on the appliance" → Page 32 ON/OFF button and reset button "Switching off the appliance" → Page 33 "Terminating the programme" → Page 33 "Programmes" → Page 18 Programme buttons Special salt refill indicator Water softening system → "Adding special salt", Page 24 Rinse aid refill indicator Rinse aid system...
  • Page 17 Familiarising yourself with your appliance en Door handle Open the appliance door. Depending on the appliance specifications...
  • Page 18: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- runtime will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 19: Information For Test Institutes

    Programmes en Programme: Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50 ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 20 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 63 °C household food remnants ¡...
  • Page 20: Additional Functions

    en Additional functions Tip: You can use the Home Connect Additional func- app to download additional pro- tion grammes and save them to the gramme and at any button. time when the pro- gramme is running. Save Favourite on the appliance. ¡ Energy and water con- Press ⁠...
  • Page 21: Top Basket

    Features en Raise or lower the basket evenly to Top basket the right level. Arrange cups, glasses and small items of tableware in the top basket. Check that the basket is level on both sides. Release the levers. You can adjust the height of the top a The basket clicks into position.
  • Page 22: Cutlery Drawer

    en Features Etagere Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. Cutlery drawer Arrange cutlery in the cutlery drawer. If you do not need the cutlery shelf, you can fold it up.
  • Page 23: Basket Heights

    Before using for the first time en Push the lever forwards and fold To use the prongs again, fold them down the prongs ⁠ . back up. a The prongs audibly click into posi- tion. Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery drawer Level Top basket...
  • Page 24: Water Softening System

    en Water softening system To ensure good dishwashing results, Water softening system Water softening system you can treat the water with special salt and the water softening system. Hard water leaves limescale on the Water softening system To avoid damage to the appliance, tableware as well as the washing water with a hardness above 9 °E tank and parts of the appliance may...
  • Page 25: Switching Off The Water Softening System

    Water softening system en hardness. The higher the water hard- Switching off the water ness, the greater the consumption of softening system special salt. If you find the special salt refill indic- ATTENTION! ator irritating, e.g. when using com- ¡ Detergent may damage the water bined detergents with salt replace- softening system.
  • Page 26: Regeneration Of The Water Softening System

    en Rinse aid system Regeneration of the water Rinse aid system Rinse aid system softening system Rinse aid system In order to obtain fault-free function of Rinse aid the water softening system, the appli- ance performs regeneration of the For optimum drying results, use rinse water softening system at regular in- aid.
  • Page 27: Setting The Amount Of Rinse Aid

    Detergent en a The display shows Hxx. Close the lid of the dispenser for a The display shows ⁠ . rinse aid. Press repeatedly until a The lid clicks into position. the display shows the value set at the factory r05. Setting the amount of rinse Press repeatedly until the dis-...
  • Page 28: Unsuitable Detergents

    en Detergent Combined detergent Detergent Description Besides conventional separate deter- Powder deter- Powder detergent is re- gents, a number of products are gent commended for shorter available with additional functions. "Programmes" → Page 18. These products contain not only de- The dosage can be adjus- tergent but also rinse aid and salt re- ted to the level of soiling.
  • Page 29: Adding Detergent

    Detergent en pletely dispense with certain sub- Add the detergent to the dry deter- stances. The cleaning effect may gent dispenser. be restricted here. ¡ Set the rinse aid and the water 50 ml softening system to the separate 25 ml detergent or combined detergent 15 ml in use.
  • Page 30: Tableware

    en Tableware Close the lid of the detergent dis- Damage to glass and table- penser. ware Only put glasses and china in the dishwasher if it is marked as dish- washer-safe by the manufacturer. Avoid damage to glass and table- ware. Cause Recommendation The following table-...
  • Page 31: Arrange Tableware

    Tableware en To save resources, do not pre- Cause Recommendation rinse tableware under running wa- The water temperat- Select a programme ter. ure of the programme with lower temperat- Observe the following when arran- is too high. ures. ging tableware: After the programme –...
  • Page 32: Removing Tableware

    en Basic operation Removing tableware Setting a programme To adjust the wash cycle to the soil- WARNING ing level of the tableware, select a Risk of injury! suitable programme. Hot tableware can cause burns to the Press the right programme button. skin.
  • Page 33: Starting The Programme

    Basic operation en few minutes and then close it. This Starting the programme will help prevent excess pressure Press building up in the appliance and stop ▶ a The programme has ended when the appliance door bursting open. the display shows "0h:00m". Press ⁠...
  • Page 34: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07...
  • Page 35: Changing Basic Settings

    Home Connect  en Basic setting Display text Selection Description Wi-Fi Cn0 - Cn1 Switch the wireless network connec- tion on or off. Level "Cn0" switches the wireless network connection off. The basic setting "Wi-Fi" is only avail- able once the appliance is connec- ted to the Home Connect app.
  • Page 36: Home Connect Quick Start

    en Home Connect To be able to use Home Connect, Connecting the appliance to WLAN you must first set up the connection home network (Wi-Fi) to the WLAN home network (Wi-Fi Requirements and to the Home Connect app. ¡ The Home Connect app is installed ¡...
  • Page 37: Remote Diagnostics

    Home Connect  en Activating Remote Start Data protection When you have selected "rc1" in the Please see the information on data basic settings of this function, activ- protection. ate the function on your appliance. The first time your appliance is Requirements registered on a home network ¡...
  • Page 38: Cleaning And Servicing

    Tip: You can get our tested and ap- proved Dishwasher Care and Ma- Cleaning the tub chine Cleaner for Dishwashers online at https://www.bosch-home.com/ WARNING store or from customer service. Risk of harm to health! Using detergents containing chlorine Tips on appliance care may result in harm to health.
  • Page 39: Filter System

    Cleaning and servicing en To ensure optimum cleaning perform- Pour the machine cleaner into the ance, the programme doses the de- detergent dispenser until it is filled tergents independently of each an- completely. other during the relevant cleaning Do not place any additional ma- phase.
  • Page 40: Cleaning Spray Arms

    en Cleaning and servicing Turn the coarse filter anticlockwise Carefully clean the rim of dirt and remove the filter system ⁠ . between the coarse and the fine fil- ter. Check that no foreign objects ‒ Re-assemble the filter system. fall into the sump. Make sure that the locking catches on the coarse filter click into posi- tion.
  • Page 41 Cleaning and servicing en Pull up the lower spray arm to re- move. Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 42: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 43 Troubleshooting en Fault Cause Troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 44: Washing Results

    en Troubleshooting Fault Cause Troubleshooting E:90-01 will light up altern- Mains voltage is too low. This is not a fault on the appliance. ately. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. E:92-40 will light up altern- Filters are soiled or blocked.
  • Page 45 Troubleshooting en Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Remnants of food on table- Tableware is placed too Arrange tableware with sufficient ware. close together or basket is space in between. overfilled. The spray jets must reach the sur- faces of the tableware. Avoid points of contact. Spray arm rotation is Arrange tableware so that it does ▶...
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Detergent residue in the ap- Tabs are used in the quick Select a more intensive "Pro- ▶ gramme" → Page 18 or use pliance or short programme. Dissolv- "Powder detergent" → Page 27. ing time of the tab is not at- tained.
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Stubborn white coatings are Too little detergent is being Increase the amount of detergent ▶ present on tableware, inside used. used or change "Detergent " → Page 27. the appliance or the door. Washing programme selec- Select a more intensive washing ▶...
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Coloured deposits (yellow, The formation of films is due Check the setting of the water orange, brown) that are easy to ingredients of food rem- softening system. to remove are present inside nants and tap water (limes- Add special salt.
  • Page 50 en Troubleshooting Fault Cause Troubleshooting Irreversible clouding of Glasses are not dishwasher- Use dishwasher-proof glasses. ▶ glassware. proof, only suitable for dish- Glasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Page 51: Home Connect Problem

    Troubleshooting en Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶ work is not established. ive. nection of your router. WLAN display is flashing. Connection to home net- Activate the wireless network con- ▶...
  • Page 52 en Troubleshooting Fault Cause Troubleshooting Water is left in the appliance Programme has not yet Wait until the programme ends or ▶ at the end of the pro- ended. cancel the programme with Reset. gramme. → "Terminate programme", ▶ Page 33 Appliance cannot be Software update is taking Wait until the software update has ▶...
  • Page 53: Mechanical Damage

    Troubleshooting en Fault Cause Troubleshooting All LEDs lit up or flashing. Electronics have detected a Press the main switch button for ap- fault. prox. 4 seconds. → "Controls", Page 15 The appliance is reset and restar- ted. If the problem occurs again: Switch off the appliance. ‒...
  • Page 54 en Troubleshooting Fault Cause Troubleshooting Knocking or rattling noise. With a small load the water Distribute the tableware evenly. ▶ jets directly strike against Load the appliance with more table- ▶ the tub. ware. Light items of tableware Position light items of tableware se- ▶...
  • Page 55: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 56: Transporting The Appliance

    en Customer Service Unplug the appliance from the Transporting the appliance mains. To avoid damage to the appliance, Cut through the power cord. empty it before transporting. Dispose of the appliance in an en- Note: Always transport the dish- vironmentally friendly manner. washer upright to prevent residual Information about current disposal water getting into the machine's con-...
  • Page 57: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en The contact details for Customer Ser- defective supply lines or fittings up vice can be found in the enclosed to the Aqua-Stop connection on Customer Service directory or on our the tap. website. ¡ If your appliance is fitted with Aqua-Stop, you can in principle Product number (E-Nr.), pro- leave your appliance unattended...
  • Page 58: Information Regarding Free And Open Source Software

    äte GmbH, Carl-Wery-Str. 34, 81739 A detailed Declaration of Conformity Munich, Germany. can be found online at www.bosch- The source code will be made avail- home.co.uk among the additional able to you on request. documents on the product page for Please send your request to oss- your appliance.
  • Page 59 Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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