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Samsung QN98QN100BFXZA E-Manual page 3

Table Of Contents

Table of Contents

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151 Using Other Functions

153 Running Data Service Automatically

Precautions and Notes

154 Before Using the Recording and Timeshift Functions

156 Read Before Using Apps

157 Read Before Using the Internet Function

159 Read Before Playing Photo, Video, or Music Files

171 Read After Installing the TV

172 Supported Resolutions for UHD Input Signals

173 Resolutions for Input Signals supported by 8K models

(QN7**B series or higher)

174 Supported Resolutions for FreeSync (VRR)

175 Read Before Connecting a Computer (Supported

178 Supported Resolutions for Video Signals

180 Read Before Using Bluetooth Devices

Troubleshooting

182 The screen is flashing or has become dark

182 The picture is not bright, or the picture colors do not look

183 The picture colors are black and white or do not look the

way they should look

184 The TV automatically turns off by itself

184 TV (The Frame TV) cannot be turned off.

184 Unable to power on

185 The TV remains on or does not turn on automatically.

185 Unable to find a Channel

185 The TV image does not look as good as it did in the store

186 Displayed video looks blurry

186 The picture is distorted

186 There is a dotted line on the edge of the screen

186 The picture won't display in full screen

187 The Caption function in the TV menu is deactivated

187 Captions appear on the TV screen

187 The HDR of the connected external device turns off

Sound and Noise Issues

188 How can I connect an audio device to the TV?

188 There is no sound or the sound is too low at maximum

188 The picture is good but there is no sound.

189 HDMI (eARC) is connected, and there is no sound.

189 The speakers are making an odd sound.

189 The sound is interrupted.

189 Whenever a function is used on the TV or the channel is

changed, the TV voices the activity. The TV explains in voice-

over the video scenes displayed on the screen.

190 The TV audio is not being played through the Sound bar or

190 The sound is not heard clearly.

190 The volume of the external device cannot be adjusted.

190 I want to turn the TV and audio device off and on at the

same time.

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