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Acer VG270U Lifecycle Extension Manual
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Acer VG270U Lifecycle Extension Manual

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27" LCD Monitor
ACER VG270U
Service
Service
Service
Acer Monitor VG270U
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer VG270U

  • Page 1 27" LCD Monitor ACER VG270U Service Service Service Acer Monitor VG270U LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3   1. Exploded view diagram with list of items ...................... 4   2. Mechanical Instruction ..........................5   3. Firmware Upgrade Process ........................17   4. Writing EDID Process ..........................28   5. FRU (Field Replaceable Unit) List ......................35   6.

  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.

  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items Item Description TPV Part No. ACER Part No. LED BOARD LEPCLQA2 55.TCCM2.004 KEY BOARD KEPCLQA6 55.TCCM2.003 ADAPTER BOARD G9541-P0A-X- PLPCHH541KVK7 000-0010 CABLE 30P-34P/40P-40P 395GLM4040D5280000 420/460MM(MB TO PANEL)

  • Page 5: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...
  • Page 6 2.1 Disassembly Procedures: S1. Push the button to remove the stand ASS’Y and unscrew the screw on rear cover. S2. Remove the rear cover. Use a tool (like picture using) to open all latches. (Be careful the position of the key board.)
  • Page 7 S3. Disconnect the cable (main board to Key board / LED board to Key board) and remove the screws to remove the key board from the rear cover. S4.Tear up all tapes and disconnect the LVDS cable (main board to panel), lamp power cable (power board to panel).
  • Page 8 S5.Remove the screws to separate the panel and the Middle Frame, DECO BEZEL and the LED board.
  • Page 9 S6. Take off the mylar. Turn over the shield and unscrew the screws on main board and power board.
  • Page 10 S7. Remove the main board and power board. Disconnect the cables.
  • Page 11 2.2 Assembly Procedures: S1.Prepare a main board, a power board and some essential cables. Connect every cable as the below picture. S2. Use a screwdriver to tighten the screws till the power board and main board with shield are firmly attached and paste the mylar on the power board.
  • Page 12 S3. Assemble the LED board into the DECO Bezel. Assemble the panel, MIDDLE FRAME, DECO bezel and use a screwdriver to tighten the screws.
  • Page 13 S4. Connect cables (mainboard to panel and the power board to panel) .Assemble the speakers. S5. Put the Mylar slice (Note: refer to last page) marked the information of mainframe position on the panel. Mylar slice edge must be against the bezel. Put the mainframe along the mark. Holding the mainframe while you are removing the Mylar and pasting the tapes and connect the cable (speakers / main board).
  • Page 14 S6. Prepare a rear cover and a key board and use the screws to lock the key board.
  • Page 15 S7. Connect the pin (LED board / Key board) and the pin (Key board to mainboard). Use the screws to lock the rear cover.
  • Page 16 S8. Assemble the stand and base ASS’Y.

  • Page 17: Firmware Upgrade Process

    3. Firmware Upgrade Process 1. Materials list ISP JIG: 715GT089-B/C DVI to HDMI cable TPV P/N: 089G183GAA50 Monitor USB cable TPV P/N: 089G1758 X USB port driver MSTAR driver ISP tool: New F/W...
  • Page 18 2.Connection 3.Install USB driver. 3.1 If you use this ISP board first time，you need to install mstar driver .
  • Page 21 3.2. When insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time.it can auto install success by itself Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF After installation the USB serial port driver, please to check the port.
  • Page 22 4.2. Connect to the monitor. Click “Connect”. If the tool communicate with monitor successfully, the tool will detect the flash type of monitor. IF appeared “Can’t Find The Device Type!“ , click the “Dis Con” and click “Connect” again.
  • Page 23 4.3. Read the F/W you want to upgrade. 4.4. Set the restore address.
  • Page 24 4.5. Set parameter in “Auto” window. If you have set “Restore address”, please tick “Restore Data”. 4.6.Processing of upgrade. After clicking “Run”, the tool start to program. It is forbided to power off monitor or switch off connection during programming.
  • Page 25 4.7.Successful upgrade. When upgrade successful, there will be green Pass letter appearing. 5. Check the FW version after upgrade. 5.1. The way to open factory menu. (1) Connect DP source to monitor and turn it on. (2) The way to factory menu: Pressing the hot key button and DC on, when the screen lights, release the key and press the left botton again to open the menu with “F”...
  • Page 26 Check this F/W version. 5.2. Do factory reset in user menu. (1)Restart the monitor after open factory menu. And then open the user menu. (2)Factory reset will turn off “Burn in” mode which screen color switches among red, green, blue and black.
  • Page 27 5.3 How to close the burn in mode: Set the burn in to “OFF” 6. Troubleshooting. 6.1. Can’t Entry ISP Mode!! (1) Check the cables and ISP JIG are connected fluently. (2) Click the “Dis Con” and click “Connect” again. (3) AC off the monitor for a while and retry it.

  • Page 28: Writing Edid Process

    4. Writing EDID Process 1. Materials list DVI to HDMI cable USB cable TPV P/N: 089G183GAA50 TPV P/N: 089G1758 X USB port driver ISP JIG: 715GT089-B Monitor ISP tool EDID...
  • Page 29 4.1. Change the EDID files name as below rule. DP EDID WP.dat HDMI_20 EDID WH_20.dat HDMI2 EDID WH2_20.dat 4.2. Copy these files to one folder named as Acer VG270U which must contains “config.ini” file. 4.3. Copy Acer VG270U to DDC folder and put DDC and ISP tool together.
  • Page 30 4.4 Setting the Config as below. 5. Run the ISP tool Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the F/W Upgrade tool before running the EDID writing tool. 5.1. Double-click the icon to open the tool.
  • Page 31 5.2. Select the EDID folder. 5.3. Load EDID successful.
  • Page 32 5.4 Tick the “Only connect HDMI” and “Write SN”. 5.5 Set the OtherSetting as below.
  • Page 33 5.6 Type in the date and the 22 digit S/N and “Debug Information”. 5.7. Start to writing. Click “write EDID” to start writing. When The green “PASS” appear, the process is finished.
  • Page 34 5.8 After writing the EDID pass, you must read the EDID to ensure the EDID data had been write into the monitor. Choose one of the port to read. 1. If it appears all “00” when read the EDID data,you need reconnect the ISP tool or install the the driver of the ISP tool again.

  • Page 35: Fru (Field Replaceable Unit) List

    5. FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of ACER VG270U Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional web or channel.
  • Page 36 SPEAKER RIGHT 378G0025689CRA 23.TCCM2.002 CABLE 30P- 34P/40P-40P 395GLM4040D5280000 420/460MM(MB TO PANEL) CABLE 4P-2P+2P 850/100MM(MB 395GH20004WM159000 TO SPEAKER) CABLE 6P-6P 700MM(MB TO 395GH20006DM280000 KEY BOARD) CABLE 6P-6P 200MM(PB TO 395G801406DJ61 50.T1BM2.002 PANEL) BEZEL ASSY W 705GQHCS034541 LOGO MIDDLE FRAME A34G4607AEM01S0100 REAR COVER A34G4569AEM08S0130 Joystick BUTTON A33G2238AEM01L0100...
  • Page 37 FUNCTION KEY A33G2236AEM01L0100 60.TBLM2.003 STAND HINGE 705GQHCS034504 ASSY BASE ASSY Q37G085801100000ZA MAINFRAME Q15G331610150100GH HDMI CABLE 389G0184GAA502 50.LZ2M2.005 1500 POWER CORD 1800MM 389G404A18NYHG 27.T1BM2.001 (EUROPE) DP CABLE 1500 389G1875AAA501 50.LXPM2.008...

  • Page 38: Trouble Shooting Instructions

    6. Trouble shooting instructions...