hit counter script
Epson ET-2830 Series User Manual
  1. Manuals
  2. Brands
  3. Epson Manuals
  4. Printer
  5. ET-2830 Series
  6. User manual

Epson ET-2830 Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD6951-01 EN

Advertisement

Table of Contents
loading

Related Manuals for Epson ET-2830 Series

Summary of Contents for Epson ET-2830 Series

  • Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6951-01 EN...

  • Page 2: Table Of Contents

    Contents List of Paper Type..... . . 26 Guide to This Manual Checking and Changing the Paper Size and Introduction to the Manuals....6 Type Presets Using Web Config.
  • Page 3 Printer Driver......124 A genuine Epson printer driver has not been In These Situations installed..
  • Page 4 (Mac OS Printer Driver)....150 Application for Controlling the Scanner (Epson Scan 2)......150 Application for Configuring Printer Operations (Web Config).
  • Page 5 Guide to This Manual Introduction to the Manuals......... . . 6 Guide to Web Movie Manuals.

  • Page 6: Guide To This Manual

    > Guide to Web Movie Manuals Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.

  • Page 7: Searching For Information

    Guide to This Manual > Printing Only the Pages You Need Searching for Information The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. This section explains how to use a PDF manual that has been opened in Adobe Acrobat Reader DC on your computer.

  • Page 8: About This Manual

    Guide to This Manual > > About This Manual Notes on Screenshots and Illustrations ❏ To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15 About This Manual This section explains the meaning of marks and symbols, notes on descriptions, and operating system reference information used in this manual.

  • Page 9: Operating System References

    Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

  • Page 10: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 11: Important Instructions

    Important Instructions Safety Instructions..........12 Printer Advisories and Warnings.

  • Page 12: Safety Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols/ ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 13: Advisories And Warnings For Setting Up The Printer

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏...

  • Page 14: Advisories And Warnings For Connecting To The Internet

    Important Instructions > > Printer Advisories and Warnings Notes on the Administrator Password Advisories and Warnings for Connecting to the Internet Do not connect this product to the Internet directly. Connect it in a network protected by a router or firewall. Advisories and Warnings for Using the Printer with a Wireless Connection ❏...

  • Page 15: Protecting Your Personal Information

    Important Instructions > Protecting Your Personal Information If both labels (1) and (2) are attached, the value next to PASSWORD written on the label in (1) is the default value. In this example, the default value is 03212791. If only label (2) is attached, the serial number printed on the label in (2) is the default value. In this example, the default value is X3B8153559.

  • Page 16: Part Names And Functions

    Part Names and Functions Front............17 Inside.

  • Page 17: Front

    Part Names and Functions > Inside Front Rear paper feeder Loads paper. Paper support Supports loaded paper. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.

  • Page 18: Rear

    Part Names and Functions > Rear Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Allows you to operate the printer and indicates the printer's status. Scanner unit Scans placed originals. Open to remove jammed paper. This unit should usually be kept closed.
  • Page 19 Part Names and Functions > Rear Maintenance box cover Remove when replacing the maintenance box. You need a flat-head screwdriver to remove the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing.

  • Page 20: Guide To The Control Panel

    Guide to the Control Panel Buttons and Functions..........21 Checking Lights and Printer Status.

  • Page 21: Buttons And Functions

    PIN Code Setup (WPS). Wi-Fi Direct (Simple AP) Setup Hold down the buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup. Disable Network Service Turn the printer on while holding down the button to disable Epson Connect settings.

  • Page 22: Checking Lights And Printer Status

    Guide to the Control Panel > Checking Lights and Printer Status Restore Default Network Settings Turn the printer on while holding down the button to restore the default network settings.When the network settings are restored, the network status lights flash alternately and then turn off.
  • Page 23 Borderless printing is not available, but printing with a border is available. Flashing simultaneously: The ink pad needs to be replaced. Contact Epson or an authorized Epson service provider to replace the An ink pad is nearing or at the end of its ink pad.
  • Page 24 The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.

  • Page 25: Loading Paper

    Loading Paper Paper Handling Precautions......... . 26 Loading Papers.

  • Page 26: Paper Handling Precautions

    Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 27: Checking And Changing The Paper Size And Type Presets Using Web Config

    Epson Double-sided Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive Sheets For smart devices, these media types can be selected when printing using Epson Smart Panel. Checking and Changing the Paper Size and Type Presets Using Web Config...

  • Page 28: Loading Papers

    Loading Paper > > Loading Papers Loading Paper in the Rear Paper Feeder Loading Papers Loading Paper in the Rear Paper Feeder 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏...
  • Page 29 Loading Paper > > Loading Papers Loading Paper in the Rear Paper Feeder 4. Slide the edge guides to the edges of the paper. Close the feeder guard after sliding the edge guides. Important: Do not place objects on the feeder guard. Doing so may prevent paper from feeding. 5.

  • Page 30: Loading Various Paper

    Loading Paper > > Loading Various Paper Loading Long Papers Loading Various Paper Loading Envelopes Load envelopes at the center of the paper support, short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes. Note: light or the light for the paper used last ( , or...

  • Page 31: Placing Originals

    Placing Originals Placing Originals on the Scanner Glass........32...

  • Page 32: Placing Originals On The Scanner Glass

    Placing Originals > Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
  • Page 33 Placing Originals > Placing Originals on the Scanner Glass 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Related Information “Scanner Specifications”...

  • Page 34: Printing

    Printing Printing Documents..........35 Printing on Envelopes.

  • Page 35: Printing Documents

    Printing > > Printing Documents Printing from a Computer Printing Documents Printing from a Computer This section explains how to print a document from your computer using Windows as an example. On Mac OS, the procedure may be different or some features may not be supported. Printing Using Easy Settings Note: Operations may differ depending on the application.
  • Page 36 Printing > > Printing Documents Printing from a Computer 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7.
  • Page 37 Printing > > Printing Documents Printing from a Computer 1. On the printer driver's Main or More Options tab, set each item (such as Document Size and Paper Type). 2. Click Add/Remove Presets in Printing Presets. 3. Enter a Name and, if necessary, enter a comment. 4.
  • Page 38 Printing > > Printing Documents Printing from a Computer Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: This feature is not available with borderless printing. Access the printer driver, and then make the following settings. On the Main tab, select the 2-side printing method from 2-Sided Printing, and then select Settings >...
  • Page 39 Printing > > Printing Documents Printing from a Computer Note: This feature is not available with borderless printing. Access the printer driver, and then make the following settings. Main tab > Multi-Page > 2-Up, etc. Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.
  • Page 40 Printing > > Printing Documents Printing from a Computer 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2. Select the paper size you want to print on from the Output Paper setting. 3.
  • Page 41 Printing > > Printing Documents Printing from a Computer Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1.
  • Page 42 Printing > > Printing Documents Printing from a Computer 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 43 Printing > > Printing Documents Printing from a Computer 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 44 Printing > > Printing Documents Printing from a Computer 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 45 Printing > > Printing Documents Printing from a Computer 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 46 Printing > > Printing Documents Printing from a Computer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Access the printer driver, and then make the following settings.
  • Page 47 Printing > > Printing Documents Printing from a Computer Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly. The hidden letters appear when photocopied to easily distinguish the original from the copies.
  • Page 48 Printing > > Printing Documents Printing from a Computer 5. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.

  • Page 49: Printing Documents From Smart Devices

    Printing > > Printing Documents Printing Documents from Smart Devices Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Access the printer driver, and then make the following settings. More Options tab > Color Correction > Image Options > Emphasize Thin Lines Printing Clear Bar Codes If printed bar codes cannot be read correctly, you can print clearly using reduced ink bleeding.
  • Page 50 Printing Using Epson Smart Panel Epson Smart Panel is an application that allows you to perform printer operations easily including printing, copying, or scanning from a smart device such as a smartphone or tablet. You can connect the printer and smart device over a wireless network, check the ink levels and printer status, and check for solutions if an error occurs.
  • Page 51 You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.

  • Page 52: Printing On Envelopes

    Printing Photos Printing Photos from a Computer Epson Photo+ allows you to print photos easily and finely in various layouts on photo paper or CD/DVD labels (CD/DVD label printing is only supported by some models.). See the application’s help for details.

  • Page 53: Printing Web Pages

    Printing Using a Cloud Service Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details. Printing Web Pages from Smart Devices Install Epson Smart Panel from the following URL or QR code.
  • Page 54 This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect web portal for details on how to setup or print. https://www.epsonconnect.com/ http://www.epsonconnect.eu...

  • Page 55: Copying

    Copying Copying Basics........... . 56 Making Multiple Copies.

  • Page 56: Copying Basics

    Copying > Making Multiple Copies Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

  • Page 57: Scanning

    Scanning Basic Information on Scanning........58 Scanning Originals to a Computer.

  • Page 58: Basic Information On Scanning

    Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.

  • Page 59: Recommended File Formats To Suit Your Purpose

    Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning. Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device.

  • Page 60: Recommended Resolutions To Suit Your Purpose

    Scanning > > Scanning Originals to a Computer Scanning from the Control Panel File Format Description JPEG (.jpg) A file format that allows you to compress the data to be saved. If the compression ratio is high, the image quality declines, and you cannot convert the image back to the original quality.

  • Page 61: Scanning From A Computer

    ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 11: Click the start button, and then check the All apps > Epson Software folder > Epson ScanSmart, and the EPSON folder > Epson Scan 2.

  • Page 62: Scanning Originals To A Smart Device

    Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually. 1. Place the photos on the scanner glass. Place them 4.5 mm (0.2 in.) away from the horizontal and vertical edges...
  • Page 63 The photos should be larger than 15×15 mm (0.6×0.6 in.). 2. Start Epson ScanSmart. ❏ Windows 11 Click the start button, and then select All apps > Epson Software > Epson ScanSmart. ❏ Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart.
  • Page 64 Maintaining the Printer Checking the Ink Levels..........65 Improving Print, Copy, and Scan Quality.

  • Page 65: Checking The Ink Levels

    Checking and Cleaning the Print Head You can also watch the procedure in the Web Movie Manuals. Access the following website. https://support.epson.net/publist/vlink.php?code=NPD7021 If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. If the nozzles are severely clogged, a blank sheet will be printed.
  • Page 66 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head 3. Turn the printer on while holding the button down, and then release the buttons when the power light flashes. The nozzle check pattern is printed. Note: It may take some time to start printing the nozzle check pattern.

  • Page 67: Running Power Cleaning

    Click Print Head Nozzle Check on the Maintenance tab. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Nozzle Check Running Power Cleaning The Power Cleaning utility allows you to replace all of the ink inside the ink tubes.

  • Page 68: Preventing Nozzle Clogging

    If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Running Power Cleaning (Mac OS) 1.

  • Page 69: Cleaning The Paper Path For Ink Smears

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass Aligning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Print Head Alignment on the Maintenance tab. 4.

  • Page 70: Cleaning The Printer

    Maintaining the Printer > Cleaning the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 71: Cleaning Spilled Ink

    Maintaining the Printer > Cleaning Spilled ink Important: ❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged. ❏ Never use alcohol or paint thinner to clean the components and the case. These chemicals can damage them. ❏...

  • Page 72: In These Situations

    In These Situations When Replacing a Computer......... . 73 Saving Power.

  • Page 73: When Replacing A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. Follow the on-screen instructions. https://epson.sn Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.

  • Page 74: Checking The Total Number Of Pages Fed Through The Printer

    Click Printer and Option Information on the Maintenance tab. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Printer and Option Information...

  • Page 75: Installing The Applications Separately

    1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start Epson Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications.

  • Page 76: Checking If A Genuine Epson Printer Driver Is Installed - Windows

    & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window.

  • Page 77: Checking If A Genuine Epson Printer Driver Is Installed - Mac Os

    … Installing the Applications Separately Checking if a genuine Epson printer driver is install Click the Drivers tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately” on page 75 &...

  • Page 78: Re-Setting The Network Connection

    Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...

  • Page 79: Making Settings For Connecting To The Smart Device

    Note: If you have already set up the connection between your smart device and the printer but need to reconfigure it, you can do so from an app such as Epson Smart Panel. Making Wi-Fi Settings from the Control Panel If you are not using a computer or smart device to set up the printer connection, you can do so on the control panel.
  • Page 80 In These Situations > > Re-Setting the Network Connection Making Wi-Fi Settings from the Control Panel If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details. 2.

  • Page 81: Checking The Printer's Network Connection Status (Network Connection Report)

    In These Situations > > … Re-Setting the Network Connection Checking the Printer's Network Connection Status ( 4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the network status sheet into the wireless router within two minutes. When a connection is established, the light turns on.

  • Page 82: Messages And Solutions On The Network Connection Report

    In These Situations > > … Re-Setting the Network Connection Messages and Solutions on the Network Connection Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
  • Page 83 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. https://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 84 In These Situations > > … Re-Setting the Network Connection Messages and Solutions on the Network Connection Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
  • Page 85 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. https://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
  • Page 86 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 87: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)

    In These Situations > > Connecting a Smart Device and Printer Directly (Wi-Fi Direct) About Wi-Fi Direct “Making Settings for Connecting to the Computer” on page 78 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.

  • Page 88: Connecting To Devices Using Wi-Fi Direct

    In These Situations > > … Connecting a Smart Device and Printer Directly (Wi-Fi Direct) Connecting to Devices Usin Connecting to Devices Using Wi-Fi Direct This method allows you to connect the printer directly to devices without a wireless router. The printer acts as a wireless router.

  • Page 89: Changing The Wi-Fi Direct (Simple Ap) Settings Such As The Ssid

    In These Situations > > … Connecting a Smart Device and Printer Directly (Wi-Fi Direct) Changing the Wi-Fi Direct ( Note: When you connect from a smart device using Wi-Fi Direct connection (for Android) When you are using an Android device and connect to the printer using Wi-Fi Direct, the light and light flash simultaneously on the printer.

  • Page 90: Adding Or Changing The Printer's Connection

    In These Situations > > Adding or Changing the Printer's Connection Changing the Connection from Wi-Fi to USB Adding or Changing the Printer's Connection To Set Up a Printer on Multiple Computers Although several computers can be connected to the same wireless router, each computer may be assigned a different SSID.

  • Page 91: Setting A Static Ip Address For The Printer

    In These Situations > > Adding or Changing the Printer's Connection Setting a Static IP Address for the Printer 1. Connect the printer to a computer using a USB cable. 2. Select a printer that is not labeled (XXXXX) when printing using a USB connection. Your printer name or "Network"...
  • Page 92 In These Situations > > Adding or Changing the Printer's Connection Setting a Static IP Address for the Printer Note: The display contents and items for Web Config differ depending on the model. If you see the following, select Advanced Settings from the list at the top right of the window. 2.

  • Page 93: Transporting And Storing The Printer

    In These Situations > Transporting and Storing the Printer 4. Select Basic. 5. Select Manual for Obtain IP Address. 6. Enter the IP Address you are setting up in IP Address. Set the subnet mask, default gateway, DNS server, and so on. according to your network environment. 7.
  • Page 94 In These Situations > Transporting and Storing the Printer 5. Make sure there are no originals on the printer. 6. Make sure to install the cap onto the ink tank securely. 7. Close the ink tank cover securely. 8. Prepare to pack the printer as shown below. 9.
  • Page 95 In These Situations > Transporting and Storing the Printer 10. Pack the printer in its box using the protective materials.
  • Page 96 In These Situations > Transporting and Storing the Printer Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏...

  • Page 97: Solving Problems

    Solving Problems Cannot Print or Scan..........98 Printing, Copying, and Scanning Quality is Poor.

  • Page 98: Cannot Print Or Scan

    Solving Problems > > Cannot Print or Scan Problem Solving Cannot Print or Scan Problem Solving Read this section if you cannot print or scan as expected or if there are problems when printing. See the following for solutions to some common problems. Is the printer turned on? ❏...

  • Page 99: The Application Or Printer Driver Do Not Work Properly

    There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 100 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 101 Solving Problems > > Cannot Print or Scan The Application or Printer Driver do not Work Properly The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Cannot Print Even Though a Connection has been Established (Mac OS) The following causes can be considered.

  • Page 102: The Printer Cannot Connect To The Network

    Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network Paper size and paper type have not been selected. Solutions Select the paper size and paper type using Web Config. “Checking and Changing the Paper Size and Type Presets Using Web Config” on page 27 &...
  • Page 103 You may be able to solve the problem depending on the results of the check. 1. Double-click the Epson Printer Connection Checker icon on the desktop. Epson Printer Connection Checker starts. If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker. ❏ Windows 11 Click the start button, and then select All apps >...
  • Page 104 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart.
  • Page 105 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network ❏ Example of connecting to SSIDs with a different frequency range Connect the computer or smart device to the same SSID as the printer. ❏ Check the SSID that the printer is connected to by printing out the network connection check report. ❏...

  • Page 106: Paper Does Not Feed Properly

    Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly There is a problem with the network settings on the computer or smart device. Solutions Try accessing any website from your computer or smart device to make sure that your device's network settings are correct.

  • Page 107: Printing, Copying, And Scanning Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper in the Rear Paper Feeder” on page 28 &...
  • Page 108 Inks to Create Black, you can print at Standard print quality when the Paper Type is Plain paper or Envelope. Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend contacting Epson support for repairs. Colored Banding Appears at Intervals of Approximately 3.3 cm...
  • Page 109 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The following causes can be considered. The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer. The print quality is set to low.
  • Page 110 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Print Head Alignment.
  • Page 111 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Paper Is Smeared or Scuffed The following causes can be considered. Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
  • Page 112 Color correction has been applied. Solutions When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Automatic to any other option.
  • Page 113 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Colors in the Printout Differ from Those on the Display The color properties for the display device you are using have not been adjusted correctly. Solutions Display devices such as computer screens have their own display properties.
  • Page 114 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Borderless is not set in the print settings. Solutions Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless.
  • Page 115 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper in the Rear Paper Feeder” on page 28 &...
  • Page 116 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor You are using the printer driver for a different printer. Solutions Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.

  • Page 117: Copy Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions ❏ Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
  • Page 118 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Print Head Alignment.
  • Page 119 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. “Several Sheets of Paper are Fed at a Time”...
  • Page 120 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper in the Rear Paper Feeder” on page 28 &...

  • Page 121: Scanned Image Problems

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems The original was pressed with too much force. Solutions If you press with too much force, blurring, smudges, and spots may occur. Do not press with too much force on the original or the document cover. Moiré...
  • Page 122 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. “Cleaning the Scanner Glass”...
  • Page 123 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

  • Page 124: Cannot Select Paper Type Or Paper Source In Printer Driver

    Driver A genuine Epson printer driver has not been installed. If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We recommend using a genuine Epson printer driver. Checking Lights and Printer Status Lights on the control panel indicates the status of the printer.
  • Page 125 Borderless printing is not available, but printing with a border is available. Flashing simultaneously: The ink pad needs to be replaced. Contact Epson or an authorized Epson service provider to replace the An ink pad is nearing or at the end of its ink pad.

  • Page 126: Paper Gets Jammed

    The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
  • Page 127 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 1. Remove the jammed paper. 2. Open the front cover. 3. Open the scanner unit until it clicks. Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
  • Page 128 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 4. Remove the jammed paper. Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.

  • Page 129: Paper Jam Error Is Not Cleared

    Load A4 size paper in the rear paper feed, and then press the button to remove the paper inside. Load paper in the portrait direction. If the error cannot be cleared, contact Epson support. Preventing Paper Jams Check the following if paper jams occur frequently.

  • Page 130: It Is Time To Refill The Ink

    ❏ Do not store the ink bottles in high or freezing temperatures. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 131: Refilling The Ink Tanks

    Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks ❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black. ❏...
  • Page 132 3. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink. 4. Check the upper line (a) in the ink tank.
  • Page 133 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks If the ink does not start flowing into the tank, remove the ink bottle and reinsert it. However, do not remove and reinsert the ink bottle when the ink has reached the upper line; otherwise ink may leak. 6.

  • Page 134: It Is Time To Replace The Maintenance Box

    Solving Problems > > It is Time to Replace the Maintenance Box Maintenance Box Handling Precautions Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 7.

  • Page 135: Replacing A Maintenance Box

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 136 Solving Problems > > It is Time to Replace the Maintenance Box Replacing a Maintenance Box 1. Remove the new maintenance box from its package. Important: Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing.
  • Page 137 Solving Problems > > It is Time to Replace the Maintenance Box Replacing a Maintenance Box Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.

  • Page 138: Cannot Operate The Printer As Expected

    Solving Problems > > Cannot Operate the Printer as Expected The Printer Does Not Turn On or Off 6. Reattach the cover. Cannot Operate the Printer as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered.

  • Page 139: Operations Are Slow

    Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow Power Turns Off Automatically The Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected feature is enabled. Solutions ❏ Windows Click Printer and Option Information on the printer driver's Maintenance tab. ❏...
  • Page 140 Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Bidirectional Printing setting.

  • Page 141: Operation Sounds Are Loud

    EPSON Status Monitor 3 is disabled. Solutions On the printer driver's Maintenance tab, click Extended Settings, and then select Enable EPSON Status Monitor 3. However, it may not be available when the printer is accessed over a network or is used as a shared printer.

  • Page 142: Cannot Solve Problem

    ❏ Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.
  • Page 143 Solving Problems > > Cannot Solve Problem Cannot Solve Printing or Copying Problems Related Information “Before Contacting Epson” on page 161 & “Contacting Epson Support” on page 161 &...

  • Page 144: Product Information

    Product Information Paper Information..........145 Consumable Products Information.

  • Page 145: Paper Information

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
  • Page 146 Genuine Epson Paper ❏ Epson Ultra Glossy Photo Paper (10x15 cm (4x6 in.) ) ❏ Epson Premium Glossy Photo Paper (10x15 cm (4x6 in.), 9x13 cm (3.5x5 in)) ❏ Epson Premium Semigloss Photo Paper (10x15 cm (4x6 in.) ) ❏ Epson Photo Paper Glossy (10x15 cm (4x6 in.) ) Related Information “Available Paper and Capacities”...

  • Page 147: Unavailable Paper Types

    ❏ Envelopes with adhesive surfaces on the flaps or window envelopes ❏ Envelopes that are too thin They may curl during printing. Consumable Products Information Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. The following are the codes for genuine Epson ink bottles.

  • Page 148: Maintenance Box Code

    Maintenance Box Code Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. ❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

  • Page 149: Software Information

    Application for Printing from a Computer (Windows Printer Driver) Software Information This section introduces some of the applications available for your printer. For a list of supported software, see the following Epson website or launch Epson Software Updater for confirmation. You can download the latest applications. http://www.epson.com Related Information “Application for Updating Software and Firmware (Epson Software Updater)”...

  • Page 150: Application For Printing From A Computer (Mac Os Printer Driver)

    Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.

  • Page 151: Application For Configuring Printer Operations (Web Config)

    IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the product information screen of the Epson Smart Panel. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser...

  • Page 152: Application For Updating Software And Firmware (Epson Software Updater)

    Click the start button, and then select All Programs (or Programs) > EPSON Software > Epson Software Updater. Note: You can also start Epson Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 153: Scanner Specifications

    Product Information > > Product Specifications Scanner Specifications Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. Printing with borders 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 40.0 mm (1.57 in.) 32.0 mm (1.26 in.) Borderless printing 43.0 mm (1.69 in.)

  • Page 154: Interface Specifications

    Product Information > > Product Specifications Network Specifications Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏...
  • Page 155 IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, OS X Mavericks (10.9.5) or later ✓...

  • Page 156: Supported Third Party Services

    Sleep mode: Approx. 0.8 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 157: Environmental Specifications

    Product Information > > Product Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature after initial ink charging: -15 to 40°C (-5 to 104°F) Temperature before initial ink charging: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 158: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 159 Product Information > > Regulatory Information Restrictions on Copying Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

  • Page 160: Where To Get Help

    Contacting Epson Support........

  • Page 161: Technical Support Web Site

    Depending on the product, network settings may be stored in the product's memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 162: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 163: Help For Users In Singapore

    Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 164: Help For Users In Vietnam

    Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Call Centre Phone: 66-2460-9699 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
  • Page 165 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Service Center Province Company Name Address Phone E-mail JAKARTA Epson Sales and Wisma Keiai Lt. 1 Jl. Jenderal 021-5724335 Service Jakarta Sudirman Kav. 3 Jakarta Pusat - DKI ess@epson-indonesia.co.id...
  • Page 166 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail SURABAYA Epson Sales & Jl. Haji Abdul Wahab Saimin, Ruko 031- 5120994 Service Surabaya Villa Bukit Mas RM-11, Kec. Dukuh sby-technical@epson-indonesia.co.id...

  • Page 167: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 168: Help For Users In Malaysia

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below:...
  • Page 169 Help for Users in the Philippines World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (632) 8441 9030 Web Site: https://www.epson.com.ph/contact...

This manual is also suitable for:

L3550 series

Table of Contents