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Samsung S27BG65 Series User Manual

Samsung S27BG65 Series User Manual

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S27BG65* S32BG65* S28BG70* S32BG70*
The colour and the appearance may differ depending on the product, and the specifications are
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
User Manual

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Table of Contents
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Summary of Contents for Samsung S27BG65 Series

  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Contents Before Using the Product Remote Control and Peripherals Safety Precautions About the Samsung Smart Remote Electricity and Safety Connecting the Samsung Smart Remote to the product Installation Precautions and Notes Operation Cleaning Read After Installing the product Correct posture to use the product...
  • Page 3 Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer’s fault Others FreeSync (for AMD graphics card) Supported Resolutions for FreeSync (VRR) S27BG65* / S32BG65* VESA CVT CTA-861 S28BG70* / S32BG70* VESA CVT CVT Custom...
  • Page 4: Before Using The Product

    Before Using the Product Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 5: Installation

    Caution Do not disconnect the power cord while the product is being used. ● Only use the power cord provided with your product by Samsung. Do not use the power cord with other ● products. Keep the power socket where the power cord is connected unobstructed.
  • Page 6: Operation

    Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place. –...
  • Page 7 Be sure to power off the product and disconnect the power cord when water or other foreign substances – have entered the product. Then contact Samsung Customer Service Centre. Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
  • Page 8: Cleaning

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. " Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects.
  • Page 9: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: Straighten your back. ● Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. ● Keep your eyes directly in front of the screen.
  • Page 10: Preparations

    Preparations Installation Attaching the Stand " Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. " Disassembly is the reverse order of assembly. S27BG65* / S32BG65* Place the stand neck on Fasten the screws at the Insert the stand base Disassemble the COVER-...
  • Page 11 S28BG70* / S32BG70* Place the stand neck on Fasten the screws at the Insert the stand base Disassemble the COVER- the monitor as shown in top of the stand neck. into the stand neck in the REAR TOP. the figure. direction as shown in the figure.
  • Page 12: Precautions For Moving The Product

    Precautions for moving the product Hold the lower corners or edges of the product Do not directly apply pressure on the screen. ● ● when moving it. Do not hold the screen when moving the product. ● Do not hold the product upside down only by the Do not press down on the product.
  • Page 13: Checking The Space Around The Product

    Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
  • Page 14: Adjusting The Product Tilt And Height

    Adjusting the Product Tilt and Height " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27BG65* / S32BG65* -9.0° (±2.0°) ~ 13.0° (±2.0°) 0 ~ 120.0 mm (±5.0 mm) S28BG70* / S32BG70* -9.0°...
  • Page 15 Caution Grasp the left and right sides of the monitor and adjust the swivel. ● Grasp the centre of the monitor and adjust the height. ● Do NOT hold the stand moving part with your hand when leveling the screen. Your hand may get hurt. ●...
  • Page 16: Rotating The Product

    Rotating the Product " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27BG65* / S32BG65* -15.0° (±2.0°) ~ 15.0° (±2.0°) -92.0° (±2.0°) ~ 92.0° (±2.0°) S28BG70* / S32BG70* -92.0°...
  • Page 17 You can rotate your product as shown below. To rotate the monitor, raise it to the full height position. ● Adjust the monitor angle in the arrow direction shown in figure 2, and then rotate the monitor. ● If the stand or monitor is not at full height or tilt position and you rotate the monitor, the monitor corners may ●...
  • Page 18 Caution When rotating the product, be careful not to damage the product by hitting the object or stand. ● When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product ●...
  • Page 19: Anti-Theft Lock

    Anti-theft Lock " An anti-theft lock allows you to use the product securely even in public places. " The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti- theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk.
  • Page 20: Attaching The Bracket Wall

    Attaching the BRACKET WALL " Power the product off and remove the power cable from the power socket. S27BG65* / S32BG65* S28BG70* / S32BG70* Attach the BRACKET WALL here BRACKET WALL Align with on the monitor, then tightly fasten with the screws removed from the stand. - 20 -...
  • Page 21 ● stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the ● wall-mount kit or desktop stand using excessive force.
  • Page 22: Control Panel

    Control Panel " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27BG65* / S32BG65* S28BG70* / S32BG70* Control menu Home ● Settings ● Return ● Source ●...
  • Page 23 The colour and shape of parts may differ from what is shown. ● The screen may dim if the protective film on the SAMSUNG logo or the bottom of the product is not detached. ● Please remove the protective film.
  • Page 24: Connections

    Connections Using various connectors, you can also connect external devices. Ports " The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. S27BG65* / S32BG65* S28BG70* / S32BG70* DC 22V...
  • Page 25: Connecting The Product To A Pc As A Usb Hub

    Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. S27BG65* / S32BG65* S28BG70* / S32BG70* " To detect and start a USB device faster, connect the USB device to the port on the product.
  • Page 26: Connecting The Power

    Connecting the Power S27BG65* / S32BG65* HDMI IN DP IN DC 22V S28BG70* / S32BG70* HDMI IN DP IN DC 22V Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 22V port on the back of the product.
  • Page 27: Tidying Up The Connected Cables

    Tidying Up the Connected Cables S27BG65* / S32BG65* Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER- STAND CABLE can be damaged when pulled forcibly. Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organise the cables, as shown in the figure.
  • Page 28 S28BG70* / S32BG70* Pull the right side of the HOLDER-STAND CABLE Connect the corresponding cables. to remove from the stand. The right side of the cable can be damaged when pulled forcibly. Put both cables in the cable holder on the stand (HOLDER- STAND CABLE) to organise the cables, as shown in the figure.
  • Page 29: Remote Control And Peripherals

    Remote Control and Peripherals You can control product operations with your Samsung Smart Remote or Remote Control. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote.
  • Page 30 Button Description Press to turn the Product on or off. (Power) Used as MIC when using voice recognition with the remote control. The LED on the front will light when charging. When the battery is fully charged, the LED will turn off. MIC / LED "...
  • Page 31 The functions related to the broadcast and channel are available only in some apps or external devices. " Use the Samsung Smart Remote less than 6 m from the product. The usable distance may vary with the wireless environmental conditions.
  • Page 32: Connecting The Samsung Smart Remote To The Product

    When you turn on the product for the first time, the Samsung Smart Remote pairs to the product automatically. If the Samsung Smart Remote does not pair to the product automatically, point it at the front of the product, and then press and hold the buttons simultaneously for 3 seconds or more.
  • Page 33: Precautions And Notes

    Precautions and Notes You can get instructions and information that you must read after installation. Read After Installing the product Read this information after installing the product. Picture sizes and input signals Picture Size is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change them.
  • Page 34: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. When you connect your product to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next pages. The product will automatically adjust to the resolution you choose. Note that the optimal resolutions are 3840 x 2160 at 120 Hz (S28BG70*, S32BG70* model only) or 2560 x 1440 at 120 Hz (S27BG65*, S32BG65* model only).
  • Page 35: Vesa Cvt

    Horizontal Vertical Clock Polarity Port Resolution frequency frequency frequency Display format (horizontal / (Dots x lines) HDMI (KHz) (Hz) (MHz) vertical) 1280 x 1024 60Hz 63.981 60.020 108.000 1280 x 1024 75Hz 79.976 75.025 135.000 1440 x 900 60Hz 55.935 59.887 106.500 1600 x 900RB...
  • Page 36: S28Bg70* / S32Bg70

    S28BG70* / S32BG70* VESA DMT Horizontal Vertical Clock Polarity Port Resolution frequency frequency frequency Display format (horizontal / (Dots x lines) HDMI (KHz) (Hz) (MHz) vertical) 640 x 480 60Hz 31.469 59.940 25.175 640 x 480 75Hz 37.500 75.000 31.500 800 x 600 60Hz 37.879...
  • Page 37: Vesa Cvt

    VESA CVT Horizontal Vertical Clock Polarity Port Resolution frequency frequency frequency Display format (horizontal / (Dots x lines) HDMI (KHz) (Hz) (MHz) vertical) 1920 x 1080RB 144Hz 166.587 143.981 346.500 2560 x 1440RB 60Hz 88.787 59.951 241.500 2560 x 1440RB 120Hz 182.996 119.998...
  • Page 38: Supported Resolutions For Video Signals (Cta-861)

    Supported Resolutions for Video Signals (CTA-861) Check the resolutions supported for video signals. S27BG65* / S32BG65* Horizontal Vertical Clock Polarity Port Resolution frequency frequency frequency Display format (horizontal / (Dots x lines) HDMI (KHz) (Hz) (MHz) vertical) 720 x 576 50Hz 31.250 50.000...
  • Page 39: S28Bg70* / S32Bg70

    S28BG70* / S32BG70* Horizontal Vertical Clock Polarity Port Resolution frequency frequency frequency Display format (horizontal / (Dots x lines) HDMI (KHz) (Hz) (MHz) vertical) 720 x 576 50Hz 31.250 50.000 27.000 720 x 480 60Hz 31.469 59.940 27.000 1280 x 720 50Hz 37.500 50.000...
  • Page 40: List Of Graphic Cards Supporting Hdr10

    List of graphic cards supporting HDR10 HDR10 is accessible only on Windows 10 systems equipped with graphic cards that support Play Ready 3.0 Digital Rights Management (for protected HDR content). Use graphic cards listed below for HDR10. NVIDIA GeForce 1000 series or higher ●...
  • Page 41: Specifications

    Specifications General Model Name S27BG65* S32BG65* 27 Class 32 Class Size (26.9 Inches / 68.4 cm) (31.5 Inches / 80.0 cm) Display area 596.736 mm (H) x 335.664 mm (V) 697.344 mm (H) x 392.256 mm (V) Pixel Pitch 0.2331 mm (H) x 0.2331 mm (V) 0.2724 mm (H) x 0.2724 mm (V) Maximum Pixel Frequency 1056.75 MHz...
  • Page 42 Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. The specifications are subject to change without notice to improve quality. ● For detailed device specifications, visit the Samsung website. ● (Europe only) ●...
  • Page 43 Appendix Responsibility for the Pay Service (Cost to Customers) When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. If a service technician is requested to give instructions on how to use product or simply adjusts options without ●...
  • Page 44 External impact or drop. ● Use of supplies or separately sold product unspecified by Samsung. ● Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics ● Co., Ltd. Remodeling or repairing the product by customer.
  • Page 45 FreeSync (for AMD graphics card) FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD graphics card.
  • Page 46 The sound quality of the monitor may be degraded. ● " If you encounter any issues when using the function, contact the Samsung Service Centre. " If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphic card.
  • Page 47 Supported Resolutions for FreeSync (VRR) Check the supported resolutions for the FreeSync (VRR) signal. When Game Mode is set to or Auto, the FreeSync (VRR) function is activated. " FreeSync (VRR) is only available in select models. S27BG65* / S32BG65* VESA CVT Horizontal Vertical...
  • Page 48 S28BG70* / S32BG70* VESA CVT Horizontal Vertical Clock Polarity Port Resolution frequency frequency frequency Display format (horizontal / (Dots x lines) HDMI (KHz) (Hz) (MHz) vertical) 3840 x 1600 60Hz 98.750 59.994 521.750 3840 x 2160RB 60Hz 133.313 59.997 533.250 2560 x 1440RB 60Hz 88.787...
  • Page 49 CTA-861 Horizontal Vertical Clock Polarity Port Resolution frequency frequency frequency Display format (horizontal / (Dots x lines) HDMI (KHz) (Hz) (MHz) vertical) 1920 x 1080 60Hz 67.500 60.000 148.500 2560 x 1080 60Hz 66.000 60.000 198.000 3840 x 2160 60Hz 135.000 60.000 594.000...

This manual is also suitable for:

S32bg65 seriesS28bg70 seriesS32bg70 series

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