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7. Errors, Causes and solutions
Depending on the operating status, different messages can be displayed. The source of the
error can be either an operating error or a malfunction of the device.
Network Adapter
Error
Failed ping to Network Adapter.
Although the correct login information is used,
the login is denied.
The Network mount does not change to Yes.
Network Adapter error codes
Error
IDS_NET_UNKNOWN_ERROR
IDS_ENRXP_NET_ERR
IDS_BAD_NETPATH
IDS_ACCESS_DENIED
IDS_PATH_NOT_FOUND
IDS_BAD_NET_NAME
IDS_MISSING_DNS_IP_ADDRESS
IDS_MISSING_DNS_QUERY
Spectrophotometer
Error
Unexpected network error.
Network connection error.
Causes
Wrong interface used for setup.
Cache Data from previous logins.
Wrong login Data.
Writing right of the shared folder.
Incorrect IP addresses.
SMB version of Server and Network module.
Meaning
Unknown Network error
Unexpected Network error
Network path could not be found
Access Denied
Network path could not be found
Network name could not be found
No IP address is specified for the DNS server
PC name for IP address is wrong
Causes
Device cache contains old IP and authentica-
tion settings
Network cable is not connected.
Solutions
Check the LAN connection and make sure in-
terface ETH1 is used for connection.
Delete the Browser Cache.
Restart the Browser.
Check user Data.
Check password.
Check accessibility of the shared folder by
ping.
Check and change the SMB version.
Solutions
Restart the spectrophotometer.
Check the IP address and authentication set-
tings.
Check the correct network connection.
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