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Lenovo ThinkCentre neo 50q Gen 4 User Manual
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Lenovo ThinkCentre neo 50q Gen 4 User Manual

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ThinkCentre neo 50q Gen 4
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Summary of Contents for Lenovo ThinkCentre neo 50q Gen 4

  • Page 1 ThinkCentre neo 50q Gen 4 User Guide...
  • Page 2 • Setup Guide First Edition (January 2021) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Use BIOS security solutions ..Call Lenovo ....Wipe the storage drive data ..
  • Page 4 ThinkCentre neo 50q Gen 4 User Guide...

  • Page 5: Discover Your Lenovo Computer

    Discover your Lenovo computer Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkCentre neo 50q Gen 4 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Always On USB-A 3.2 Gen 2 connector With the Always On USB feature enabled, the Always On USB-A 3.2 Gen 2 connector can charge a USB-A compatible device when the computer is on, off, in sleep mode, or in hibernation mode. © Copyright Lenovo 2023...

  • Page 8: Rear

    • “Lock the computer” on page 11. • “Connect an external display” on page 6. • “USB specifications” on page 3. • “Enable or disable the ErP LPS compliance mode” on page 17. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 9: Features And Specifications

    Features and specifications Specification Description • Width: 179 mm (7 inches) Dimensions • Height: 34.5 mm (1.4 inches) • Depth: 182.9 mm (7.2 inches) Weight (without packaging) Maximum configuration as shipped: 1.3 kg (2.8 lb) 1. Open the system menu from the top-right corner and click Settings. Hardware configuration 2.
  • Page 10 • Connect to USB-C accessories to help expand your • USB-C (3.2 Gen 1) connector computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector • USB-C (Thunderbolt 3) connector • USB-C (Thunderbolt 4) connector ThinkCentre neo 50q Gen 4 User Guide...

  • Page 11: Chapter 2. Get Started With Your Computer

    This section helps you access networks through connecting to a wired or wireless network. Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. © Copyright Lenovo 2023...

  • Page 12: Connect To Wi-Fi Networks (For Selected Models)

    Manage cables with a smart cable clip Note: You can purchase a smart cable clip from Lenovo. To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip.

  • Page 13: Chapter 3. Explore Your Computer

    • Open the system menu from the top-right corner and then click Settings ➙ Displays ➙ Night Light. Then, turn on or turn off the Night light switch. Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48.

  • Page 14: Connect To A Bluetooth-Enabled Device (For Selected Models)

    2. In the Blank CD/DVD-R Disc notification that pops up at the bottom of the screen, select Open with CD/DVD Creator. 3. Follow the on-screen instructions. Use a media card (for selected models) If your computer has an SD-card slot, read the following information. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 15: Purchase Accessories

    3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
  • Page 16 ThinkCentre neo 50q Gen 4 User Guide...

  • Page 17: Chapter 4. Secure Your Computer And Information

    Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.

  • Page 18: Certificate-Based Bios Management

    You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 19: Computrace Agent Software Embedded In Firmware (For Selected Models)

    2. The QR code is displayed. Scan the QR code to save the request data and send the request data to IT admin by e-mail or phone. Note: If you choose to authenticate without the QR code, save the request data in a USB key and send the request data to IT admin by e-mail or phone.

  • Page 20: Cover Presence Switch

    1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Smart USB Protection and press Enter. 3. Select the desired setting and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 21: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2023...

  • Page 22: Change The Display Mode Of Uefi Bios (For Selected Models)

    • If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive. • If the storage device is an external device other than a disc, connect the storage device to the computer. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 23: Enable Or Disable The Configuration Change Detection Feature

    3. Enable or disable the feature as desired. 4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration Chapter 5...

  • Page 24: Change The Its Performance Mode

    • To install the Windows 10 (64-bit) and most of Linux operating system, select Enabled for Secure Boot. • To install an operating system that does not support secure boot, select Disabled for Secure Boot. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 25: Update Uefi Bios

    • Using the built-in software update service: Ubuntu software update will check the LVFS site for any firmware updates and notify you when updates are available. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc).

  • Page 26: Clear Cmos

    10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations, see Chapter 5 “UEFI BIOS” on page 15. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 27: Chapter 6. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 28: Power Adapter And Power Cord (Without Bracket)

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal steps ThinkCentre neo 50q Gen 4 User Guide...

  • Page 29: Vertical Stand

    Vertical stand Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal step Power adapter and power cord (with bracket) Prerequisite...
  • Page 30 ThinkCentre neo 50q Gen 4 User Guide...
  • Page 31 • Type-2 Chapter 6 CRU replacement...
  • Page 32 ThinkCentre neo 50q Gen 4 User Guide...
  • Page 33 Chapter 6 CRU replacement...

  • Page 34: Vesa Mount Bracket

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 35: External Wi-Fi Antenna

    Removal steps External Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal steps Chapter 6 CRU replacement...

  • Page 36: Top Cover

    • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. ThinkCentre neo 50q Gen 4 User Guide...
  • Page 37 • Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1.

  • Page 38: Coin-Cell Battery

    To dispose of the coin-cell battery, refer to the “Lithium coin-cell battery notice” in the Safety and Warranty Guide. For access, remove the following parts in order, if any: • “Computer cover” on page 30. • “Hard disk drive and hard disk drive bracket” on page 30 Removal steps ThinkCentre neo 50q Gen 4 User Guide...

  • Page 39: M.2 Solid-State Drive

    Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu. M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.

  • Page 40: System Fan

    2. Detach the internal speaker from system fan. See “Internal speaker” on page 33. 3. Detach the ThinkCentre LED bracket with the LED from system fan. 4. Disconnect the system fan cable from the system board. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 41: Memory Module

    Replacement procedure Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, remove the following parts in order: •...
  • Page 42 • “System fan” on page 34 Replacement procedure ThinkCentre neo 50q Gen 4 User Guide...

  • Page 43: Chapter 7. Help And Support

    For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.

  • Page 44: Before You Contact Lenovo

    During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

  • Page 45: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 46: Purchase Additional Services

    Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at: https://pcsupport.lenovo.com/warrantyupgrade Service availability and service name might vary by country or region. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 47: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 48 GNU General Public License and/or the Lesser General Public License for more information. To view additional information regarding licenses, acknowledgments and required copyright notices for the open source software shipped on your Device, go to /usr/share/doc/*/copyright. ThinkCentre neo 50q Gen 4 User Guide...

  • Page 49: Appendix B. Compliance Information

    Appendix B. Compliance information Note: For more compliance information, refer to Generic Safety and Compliance Notices at https:// pcsupport.lenovo.com Certification-related information Product name: ThinkCentre neo 50q Gen 4 Machine types: Operation system Machine types Windows 12LM, 12LN, 12LQ, 12LR, 12LW, 12LX, 12LY, and...
  • Page 50 ThinkCentre neo 50q Gen 4 User Guide...

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