Brother HL-L2370DW Online User's Manual

Hide thumbs Also See for HL-L2370DW:

Online user's manual (264 pages)

Service manual (248 pages)

Product safety manual (24 pages)

Table Of Contents

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

219

220

221

222

223

224

225

226

227

228

229

230

231

232

233

234

235

236

237

238

239

240

241

242

243

Table of Contents

Quick Links

Online User's Guide

HL-L2350DW

HL-L2370DW

HL-L2370DWXL

Table of Contents

Summary of Contents for Brother HL-L2370DW

Page 2: Table Of Contents
Network Management Software and Utilities ....................51 Learn about Network Management Software and Utilities ..............52 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........53 Before Configuring Your Brother Machine for a Wireless Network............. 54 Configure Your Machine for a Wireless Network................55 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
Page 3 Improve the Print Quality..........................165 Network Problems............................171 Error Messages ..........................172 Where Can I Find My Brother Machine's Network Settings? ............173 I Cannot Complete the Wireless Network Setup Configuration............174 ® Use the Network Connection Repair Tool (Windows ) ..............
Page 4 Menu Table (for LCD Models) ......................215 Change Machine Settings from Your Computer..................223 Change Machine Settings Using Web Based Management ............224 Appendix............................228 Specifications ............................. 229 How to Enter Text on Your Brother Machine ....................234 Supplies ..............................235 Brother Numbers............................237...
Page 5: Before You Use Your Brother Machine
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note...
Page 6: Definitions Of Notes
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 7: Notice - Disclaimer Of Warranties (Usa And Canada)
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Page 8: Trademarks
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Page 9: Important Note
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries.
Page 10: Introduction To Your Brother Machine
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Control Panel Overview • ® Access Brother Utilities (Windows...
Page 11: Control Panel Overview
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Page 12 • Press to select the displayed option. After you change a setting, the machine returns to Ready mode. • Press and hold Go for about two seconds to cancel a print job. Related Information • Introduction to Your Brother Machine...
Page 13: Access Brother Utilities (Windows ® )
Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
Page 14 Related Information • Introduction to Your Brother Machine ® • Uninstall the Brother Software and Drivers (Windows...
Page 15: Uninstall The Brother Software And Drivers (Windows ® )
® ® • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. ® ® • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Page 16: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper...
Page 17: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Paper in the Manual Feed Slot...
Page 18: Load And Print Using The Paper Tray
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray...
Page 19 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
Page 20 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...
Page 21: Load And Print Paper In The Manual Feed Slot
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot •...
Page 22 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 23 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 24 Related Information • Load and Print Paper in the Manual Feed Slot...
Page 25 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 26 • Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. •...
Page 27: Paper Settings
Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...
Page 28: Change The Paper Size And Paper Type
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.
Page 29: Change The Check Paper Size Setting
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type. The default setting is On.
Page 30: Unprintable Area
Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.
Page 31: Recommended Print Media
Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table. Paper Type Item Plain Paper Xerox 4200DP 20 lb Hammermill Laser Print (24 lb = 90 g/m Recycled Paper No specific brand recommended Labels...
Page 32: Using Special Paper
• that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...
Page 33: Print
Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Mac) • Cancel a Print Job • Test Print...
Page 34: Print From Your Computer (Windows ® )
® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Document (Windows • ® Print Settings (Windows • ® Change the Default Print Settings (Windows • ® Monitor the Status of the Machine from Your Computer (Windows...
Page 35: Print A Document (Windows ® )
® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray.
Page 36 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows...
Page 37: Print Settings (Windows ® )
® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 38 5. Resolution Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 6. Print Settings Select the type of document you want to print. Manual Settings... Specify advanced settings such as brightness, contrast, and other settings.
Page 39 9. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1.
Page 40 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5.
Page 41: Change The Default Print Settings (Windows ® )
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 42: Monitor The Status Of The Machine From Your Computer (Windows ® )
® (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. ® ® (Windows 8.1 and Windows Server...
Page 43: Print From Your Computer (Mac)
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Monitor the Status of the Machine from Your Computer (Mac)
Page 44: Print A Document (Mac)
1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.
Page 45: Print Options (Mac)
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 46 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
Page 47 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
Page 48 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
Page 49 Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Related Information • Print from Your Computer (Mac) • Print a Document (Mac)
Page 50: Monitor The Status Of The Machine From Your Computer (Mac)
To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Brother Status Monitor in the menu bar, and then select Preferences.
Page 51: Cancel A Print Job
Home > Print > Cancel a Print Job Cancel a Print Job 1. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. To cancel multiple print jobs, press and hold Go for six seconds. Related Information •...
Page 52: Test Print
If there are problems with print quality, follow these instructions to do a test print: 1. Press a or b to display the [Printer] option, and then press OK. 2. (HL-L2370DW/HL-L2370DWXL) Press a or b to display the [Print Options] option, and then press OK.
Page 53: Network
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
Page 54: Supported Basic Network Features
Status Monitor Driver Deployment Wizard Vertical Pairing • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of Brother's BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...
Page 55: Network Management Software And Utilities
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...
Page 56: Learn About Network Management Software And Utilities
LAN. BRAdmin Professional can also log activity of Brother devices on your network and export the log data. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you to use BRAdmin Professional to monitor machines that are connected to a client computer via the USB interface.
Page 57: Additional Methods Of Configuring Your Brother Machine For A Wireless Network
> Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
Page 58: Before Configuring Your Brother Machine For A Wireless Network
• Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
Page 59: Configure Your Machine For A Wireless Network
You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 60: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)
You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 61: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 62 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 63 Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Wireless LAN Report Error Codes...
Page 64: Configure Your Machine For A Wireless Network Using The Machine's Control Panel Setup Wizard
WEP key only. • If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
Page 65 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 66: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast
WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
Page 67 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 68: Use Wi-Fi Direct
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
Page 69 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android ® device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
Page 70 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Page 71 Method of Wi-Fi Protected Setup (WPS). To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
Page 72 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To search for available devices again, press [<Rescan>], and then press OK.
Page 73 8. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
Page 74 [<Rescan>], and then press OK. 7. Do one of the following: • Press b to display the PIN on your Brother machine, enter the PIN in your mobile device, and then go to the next step. •...
Page 75 10. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
Page 76 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
Page 77: Advanced Network Features
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report...
Page 78: Print The Network Configuration Report
4. Press Go. Related Information • Advanced Network Features • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly •...
Page 79: Print The Wlan Report
The machine will print the WLAN Report. Related Information • Advanced Network Features • Wireless LAN Report Error Codes • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 80 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
Page 81 Try starting again after few minutes in order to avoid effects from other access points. Related Information • Print the WLAN Report • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ •...
Page 82: Technical Information For Advanced Users
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...
Page 83: Reset The Network Settings To The Factory Settings
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
Page 84: Security
Home > Security Security • Lock the Machine Settings • Network Security Features...
Page 85: Lock The Machine Settings
Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.
Page 86: Setting Lock Overview
Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
Page 87 Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
Page 88 Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
Page 89 Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn On Setting Lock Turn On Setting Lock 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
Page 90: Network Security Features
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely...
Page 91: Before Using Network Security Features
> Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
Page 92: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
Page 93 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
Page 94 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers ®...
Page 95 Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 96 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
Page 97 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
Page 98 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
Page 99 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 100 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
Page 101 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1.
Page 102 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
Page 103 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- ® signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights ®...
Page 104 4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate..
Page 105 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse..9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
Page 106 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
Page 107 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
Page 108 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 109 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 110 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
Page 111 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 112 If you are using the Enterprise root CA of Windows Server 2008/2012/2012 R2/2016, we recommend using the Web Server for the certificate template to securely create the Client Certificate. For more information, go to your model's page on the Brother Solutions Center at support.brother.com. Related Information •...
Page 113 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 114 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Page 115 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 116 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 117 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 118 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1.
Page 119 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1.
Page 120 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA...
Page 121 In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
Page 122 In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol. When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Brother applications (such as BRAdmin Light) that access the print server do not work correctly since they authorize the read-only access of version 1 and version 2c.
Page 123 (Windows To use BRAdmin Professional utility, you must: • Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. • Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based Management together.
Page 124 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2.
Page 125: Send An Email Securely
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
Page 126 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
Page 127 Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
Page 128 SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
Page 129 You must configure your machine's SMTP communication method to match the method used by your email server. For details about your email server settings, contact your network administrator or your ISP. In most cases, the secured webmail services require the following settings: SMTP Port Server Authentication Method...
Page 130: Mobile
Home > Mobile Mobile • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices...
Page 131: Google Cloud Print
Home > Mobile > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile • ™...
Page 132: Google Cloud Print Overview
Home > Mobile > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Page 133: Before Using Google Cloud Print
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
Page 134 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Page 135 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
Page 136 Before you begin to register your machine, confirm that the correct date and time are set on the machine. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
Page 137: Print From Google Chrome ™ Or Chrome Os
Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
Page 138: Print From Google Drive ™ For Mobile
Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
Page 139: Print From Gmail ™ Webmail Service For Mobile
> Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
Page 140: Airprint
Home > Mobile > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint...
Page 141: Airprint Overview
Home > Mobile > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. For more information, visit Apple’s website.
Page 142: Before Using Airprint
Home > Mobile > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
Page 143 To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
Page 144 Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 145: Print Using Airprint
Home > Mobile > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Using AirPrint (macOS) • Print Using AirPrint (macOS)
Page 146 Print from iPad, iPhone, or iPod Touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
Page 147 Print Using AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners.
Page 148 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
Page 149: Mobile Printing For Windows
Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.
Page 150: Mopria ® Print Service
™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.
Page 151: Brother Iprint&Scan For Mobile Devices
Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. ®...
Page 152: Brother Iprint&Scan For Windows ® And Mac
® Home > Brother iPrint&Scan for Windows and Mac ® Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview...
Page 153: Brother Iprint&Scan Overview
The following screen shows an example of Brother iPrint&Scan for Windows . The actual screen may differ depending on the version of the application. ® • For Windows Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application. • For Mac Download and install Brother iPrint&Scan from the App Store.
Page 154: Troubleshooting
Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
Page 155: Error And Maintenance Messages
Follow the instructions in the Action column to solve the error and remove the message. You can correct most errors and perform routine maintenance by yourself. If you need more tips: Visit support.brother.com, and click the FAQs & Troubleshooting page. Error Message...
Page 156 Error Message Cause Action Jam 2-sided The paper is jammed in the 2- Remove the 2-sided tray and open the back sided tray or inside the back cover to pull out all jammed paper. cover. Jam Inside The paper is jammed inside the Open the front cover, remove the toner machine.
Page 157 Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: www.brother-usa.com/service Replace Drum It is time to replace the drum unit. Replace the drum unit with a new one.
Page 158 • Clean the Corona Wire...
Page 159: Paper Jams
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Page 160: Paper Is Jammed In The Paper Tray
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Page 161: Paper Is Jammed In The Back Of The Machine
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
Page 162 5. Close the fuser cover. If you print on envelopes, pull down the green envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...
Page 163: Paper Is Jammed Inside The Machine
Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
Page 164: Paper Is Jammed In The 2-Sided Tray
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1.
Page 165 6. If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8.
Page 166: Printing Problems
• Windows 7 and Windows Server 2008 R2 Click (Start) >Devices and Printers. Right-click Brother XXX-XXXX and click See what's printing. Click Printer in the menu bar. Make sure Use Printer Offline is not selected. ® • Windows Server 2008 Click (Start) >Control Panel >...
Page 167 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
Page 168 ® • Monitor the Status of the Machine from Your Computer (Windows • Monitor the Status of the Machine from Your Computer (Mac) • Cancel a Print Job • Clean the Paper Pick-up Rollers...
Page 169: Improve The Print Quality
Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Page 170 Replace the drum unit with a new drum unit. • Replace the toner cartridge with a new toner cartridge. • The fuser unit may be contaminated. Contact Brother Customer Service. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support • Make sure the media type setting in the driver matches the type of paper you are using.
Page 171 Examples of poor print quality Recommendation White lines across the page Replace the drum unit with a new drum unit. • Clean the drum unit. • The drum unit may be damaged. ABCDEFGH Replace the drum unit with a new drum unit. abcdefghijk A B C D a b c d e...
Page 172 Black lines down the page Replace the drum unit with a new drum unit. Printed pages have toner stains down the page • The fuser unit may be contaminated. Contact Brother Customer Service. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support •...
Page 173 Examples of poor print quality Recommendation • Make sure the two green levers inside the back cover ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. are in the up position. Pull up the two green levers ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. until they stop.
Page 174 • Replace the Drum Unit...
Page 175: Network Problems
Home > Troubleshooting > Network Problems Network Problems • Error Messages • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • ® Use the Network Connection Repair Tool (Windows •...
Page 176: Error Messages
Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. Error Cause Action Messages Connection Other devices are trying to...
Page 177: Where Can I Find My Brother Machine's Network Settings
Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...
Page 178: I Cannot Complete The Wireless Network Setup Configuration
Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 meter) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
Page 179 Cause Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. ®...
Page 180: Use The Network Connection Repair Tool (Windows ® )
> Use the Network Connection Repair Tool (Windows ® Use the Network Connection Repair Tool (Windows Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. ®...
Page 181: My Brother Machine Cannot Print Over The Network
Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
Page 182 • Print the WLAN Report • Wireless LAN Report Error Codes ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly...
Page 183: I Want To Check That My Network Devices Are Working Correctly
Status or Wireless Link Status is Link OK. Configuration Report or the Printer Settings page. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother ® the node name in the Windows...
Page 184: Google Cloud Print Problems
Troubleshooting > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google ™...
Page 185: Airprint Problems
> AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
Page 186: Other Problems
(Windows If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
Page 187: Machine Information
Home > Troubleshooting > Machine Information Machine Information • Check the Serial Number • Check the Firmware Version • Reset Functions Overview • Reset Your Brother Machine...
Page 188: Check The Serial Number
Home > Troubleshooting > Machine Information > Check the Serial Number Check the Serial Number 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Serial No.] option, and then press OK. The machine displays the serial number on the LCD.
Page 189: Check The Firmware Version
Home > Troubleshooting > Machine Information > Check the Firmware Version Check the Firmware Version 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Firmware Version] option, and then press OK. The machine displays the firmware version on the LCD.
Page 190: Reset Functions Overview
2. Network Settings Reset (For Network Models) Reset the print server back to its default factory settings (includes Password and IP Address information). 3. Factory Reset Brother strongly recommends you perform this operation when you dispose of the machine. Related Information •...
Page 191: Reset Your Brother Machine
Troubleshooting > Machine Information > Reset Your Brother Machine Reset Your Brother Machine 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Reset] option, and then press OK.
Page 192: Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Part Life • Pack and Ship Your Brother Machine...
Page 193: Replace Supplies
Brother collection and recycling program. If you choose not to return your used supply, discard the used supply according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office.
Page 194 Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Reset the Drum Counter • Error and Maintenance Messages • Supplies...
Page 195: Replace The Toner Cartridge
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
Page 196 Genuine Brother Brand replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.
Page 197: Replace The Drum Unit
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
Page 198 The machine should be used only in a clean, dust-free environment with adequate ventilation. • Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
Page 199: Reset The Drum Counter
Home > Routine Maintenance > Replace Supplies > Reset the Drum Counter Reset the Drum Counter When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps: IMPORTANT DO NOT reset the drum counter unless you are replacing the drum unit. 1.
Page 200: Clean The Machine
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Page 201 • Clean the Paper Pick-up Rollers...
Page 202: Clean The Corona Wire
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2.
Page 203: Clean The Drum Unit Using Drum Dot Print
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Using Drum Dot Print Clean the Drum Unit Using Drum Dot Print If your printout has dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface.
Page 204 10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 11. Turn the edge of the drum unit toward you while looking at the drum surface to find the mark. IMPORTANT •...
Page 205 NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Push the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14.
Page 206: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1.
Page 207: Check The Remaining Part Life
Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Parts Life] option, and then press OK. 3.
Page 208: Pack And Ship Your Brother Machine
4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the original packing material as shown. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange"...
Page 209 5. Close the carton and tape it shut. Related Information • Routine Maintenance...
Page 210: Machine Settings
Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Page 211: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Menu Table (for LCD Models)
Page 212: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise •...
Page 213 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode.
Page 214 Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine HL-L2350DW/HL-L2370DW/ The LCD displays Deep Sleep. • The machine receives a job. HL-L2370DWXL • Someone presses a button on the control panel.
Page 215 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically.
Page 216 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter.
Page 217 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 218 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
Page 219: Menu Table (For Lcd Models)
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) Menu Table (for LCD Models) • Settings Tables...
Page 220 Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) > Settings Tables Settings Tables Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
Page 221 Level 1 Level 2 Description 2-sided 2-sided Turn 2-sided printing off or on and select flip on long edge or short Print edge. (For automatic 2-sided printing models) Single Image For a print job where the last page is a 1-sided image, select the 1- sided Feed option to reduce printing time.
Page 222 Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
Page 223 DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel. [Network] (HL-L2370DW/HL-L2370DWXL) Level 1...
Page 224 Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
Page 225 Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct PIN Code Configure your Wi-Fi Direct network settings using WPS with a PIN code quickly. Manual Configure your Wi-Fi Direct network settings manually. Group Owner Set your machine as the Group Owner. Device Info.
Page 226 [Initial Setup] Level 1 Level 2 Description Reset Machine Reset Restore all the machine settings that you have changed. Network Reset Restore all network settings back to the factory settings. Factory Reset Restores all the machine's settings to the factory defaults. Perform this operation when you dispose of your machine.
Page 227: Change Machine Settings From Your Computer
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Page 228: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 229 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 230 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 231 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorized access to Web Based Management. 1.
Page 232: Appendix
Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Brother Numbers...
Page 233: Specifications
Approximately 1104 W (Average) • (HL-L2350DW) Printing Approximately 460 W at 77 °F (25 °C) • (HL-L2370DW/HL-L2370DWXL) Approximately 500 W at 77 °F (25 °C) Printing • Approximately 255 W at 77 °F (25 °C) (Quiet Mode) • Approximately 48 W at 77 °F (25 °C) Ready •...
Page 234 Noise Level Sound Pressure Printing • (HL-L2350DW) LpAm = 48 dB (A) • (HL-L2370DW/HL-L2370DWXL) LpAm = 49 dB (A) Printing • LpAm = 44 dB (A) (Quiet Mode) Ready • LpAm = 30.0 dB (A) Sound Power Printing • (HL-L2350DW) LWAd = 6.56 B (A)
Page 235 For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. Printer Specifications Automatic 2-sided Print • Emulation • (HL-L2370DW/HL-L2370DWXL) PCL6 Resolution • 600 x 600 dpi, HQ1200 (2400 x 600 dpi) quality, 1200 x 1200 dpi 1-sided print • (HL-L2350DW)
Page 236 Third party USB ports are not supported. HL-L2350DW/HL-L2370DW/HL-L2370DWXL For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies.
Page 237 Related Information • Appendix...
Page 238: How To Enter Text On Your Brother Machine
Home > Appendix > How to Enter Text on Your Brother Machine How to Enter Text on Your Brother Machine When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform.
Page 239: Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. • The Supply Order Number (No.) will vary depending on your country and region.
Page 240 Supply Order No. Approximate Life (Page Yield) Applicable Models DR-730 HL-L2350DW/HL-L2370DW/HL-L2370DWXL Approximately 12,000 pages Approximately 12,000 pages based on 1 page per job [A4/Letter single-sided pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size.
Page 241: Brother Numbers
The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
Page 242 NOTE In Canada, only Visa and MasterCard are accepted. In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) www.brothermall.com In Canada: www.brother.ca Related Information • Appendix...
Page 243 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. USA/CAN...

This manual is also suitable for:

Hl-l2350dw Hl-l2370dwxl

Brother HL-L2370DW Online User's Manual

Quick Links

Related Manuals for Brother HL-L2370DW

Summary of Contents for Brother HL-L2370DW

This manual is also suitable for:

Table of Contents