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Lenovo ThinkPad R60 Series Service And Troubleshooting Manual
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Lenovo ThinkPad R60 Series Service And Troubleshooting Manual

Lenovo ThinkPad R60 Series Service And Troubleshooting Manual

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®
ThinkPad
R60 Series
Service and Troubleshooting Guide
Includes:
v Introduction to other sources of information
v Important tips for taking care of your computer
v Diagnostics and troubleshooting
v Recovery options
v Help and service
v Warranty information for your computer

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Table of Contents
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Summary of Contents for Lenovo ThinkPad R60 Series

  • Page 1 ® ThinkPad R60 Series Service and Troubleshooting Guide Includes: v Introduction to other sources of information v Important tips for taking care of your computer v Diagnostics and troubleshooting v Recovery options v Help and service v Warranty information for your computer...
  • Page 3 ® ThinkPad R60 Series Service and Troubleshooting Guide...
  • Page 4 U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14...

  • Page 5: Table Of Contents

    . 37 Industry Canada Class B emission compliance statement . . 75 Chapter 6. Recovery options . . 39 Avis de conformité à la réglementation Introducing Rescue and Recovery . . 39 d’Industrie Canada . . 75 © Copyright Lenovo 2006...
  • Page 6 European Union EMC Directive IBM Lotus Software Offer . 78 conformance statement . . 75 Trademarks . . 80 Environmental notices for Japan . . 76 Important information for the European Index . . 81 Directive 2002/96/EC . . 77 ®...

  • Page 7: Basic Tips For Preventing Problems

    Avoid leaving the base of your computer in contact with your lap or any part of your body for an extended period when the computer is turned on or when the battery is charging. © Copyright Lenovo 2006...
  • Page 8 Basic tips for preventing problems ® ThinkPad R60 Series Service and Troubleshooting Guide...

  • Page 9: Chapter 1. Finding Information

    XP, Programs); then to ThinkVantage. Click Access Help. ThinkVantage Productivity Center provides an easy access to software tools and key Lenovo sites, eliminating the need to carry other reference manuals around. To open ThinkVantage Productivity Center, press the ThinkVantage button on your keyboard.

  • Page 10: Finding Information With The Thinkvantage Button

    Finding information Finding information with the ThinkVantage button The blue ThinkVantage button can help you in many situations when your computer is working normally, and even when it is not. Press the ThinkVantage button to open the ThinkVantage Productivity Center and get access to informative illustrations and easy-to-follow instructions for getting started and staying productive.

  • Page 11: Chapter 2. Caring For Your Thinkpad Computer

    90 degrees. Do not open the display beyond 180 degrees, as this might damage the computer hinge. Carry your computer properly v Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. © Copyright Lenovo 2006...
  • Page 12 See Access Help, your on-board help system, for information on the location of these connectors. v Register your ThinkPad products with Lenovo (refer to the Web page: www.lenovo.com/register/). This can help authorities return your computer to you if it is lost or stolen.
  • Page 13 Caring for your ThinkPad computer v Only an authorized ThinkPad repair technician should disassemble and repair your computer. v Do not modify or tape the latches to keep the display open or closed. v Take care not to turn your computer over while the ac adapter is plugged in.
  • Page 14 Caring for your ThinkPad computer 9. Wait for the surface to dry completely and remove any cloth fibers from the computer surface. Cleaning your computer keyboard 1. Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it.

  • Page 15: Chapter 3. Solving Computer Problems

    . 22 A password problem . . 15 A startup problem . . 23 A power switch problem . . 16 Fingerprint authentication problems . . 24 Keyboard problems . 16 Other problems . . 24 © Copyright Lenovo 2006...

  • Page 16: Frequently Asked Questions

    See the “ThinkPad tour” section of the Access Help. Where can I find the detailed specifications for my machine? See www.lenovo.com/think/support I need to upgrade a device or I need to replace one of the following: the hard disk drive, the PCI Express Mini Card, the Modem Daughter Card, memory, the keyboard, or the palm rest.

  • Page 17: Diagnosing Problems

    No recovery CD or a Windows CD is provided with your computer originally. For explanation of the alternative recovery methods offered by Lenovo, see “Restoring factory contents” on page 39 of this Guide. How can I contact the Customer Support Center? See the Chapter 8, “Getting help and service,”...

  • Page 18: Troubleshooting

    Solving computer problems Troubleshooting If you do not find your problem here, refer to Access Help, your on-board help system. The following section only describes problems that might prevent you from accessing the help system. Error messages Notes: 1. In the charts, x can be any character. 2.
  • Page 19 Solving computer problems Message Solution 0192: System Security - The Security Chip has been replaced with a different one. Have the Embedded Security computer serviced. hardware tamper detected. 0199: System Security - This message is displayed if you enter a wrong supervisor password more Security password retry than three times.
  • Page 20 Solving computer problems Message Solution 0250: System battery The backup battery, which is used to preserve the configuration information, error such as the date and time, while the computer is turned off, is depleted. Replace the battery and run BIOS Setup Utility to verify the configuration. If you still have a problem, have the computer serviced.
  • Page 21 “Worldwide telephone list” on page 58. 2010: Warning: Your If in the primary drive bay you are using a non-IBM or non-Lenovo hard internal hard disk drive disk drive (HDD) or an old generation IBM HDD that is not supported by (HDD) may not function this system, with the risk in mind, you can still use it by pressing ESC.

  • Page 22: Errors Without Messages

    Solving computer problems Message Solution Operating system not Verify the following: found. v The hard disk drive is correctly installed. v A startable diskette is in the diskette drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility.

  • Page 23: A Password Problem

    Solving computer problems v The ac adapter is connected to the computer and the power cord is plugged into a working electrical outlet. v The computer power is on. (Turn on the power switch again for confirmation.) If these items are properly set, and the screen remains blank, have the computer serviced.

  • Page 24: A Power Switch Problem

    If you cannot reset your hard disk password, Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 25: Ultranav And Trackpoint Problems

    Solving computer problems ® If an external PS/2 keyboard is connected, the numeric keypad on your computer does not work. Use the numeric keypad on the external keyboard. Problem: A number appears when you type a letter. Solution The numeric lock function is on. To disable it, press and hold Shift or Fn and then press NmLk (ScrLk).

  • Page 26: Standby And Hibernation Problems

    Solving computer problems Make sure that the mouse or pointing-device cable is securely connected to the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock, or the ThinkPad Essential Port Replicator. If your mouse is incompatible with the PS/2 mouse, disable the TrackPoint, using the ThinkPad Configuration Program.
  • Page 27 Solving computer problems Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen. Problem: The computer does not return from standby mode, or the standby indicator stays on and the computer does not work.

  • Page 28: Computer Screen Problems

    Solving computer problems displayed at the lower left of the screen, press the ThinkVantage button. Rescue and Recovery screen opens. 2. Click Access BIOS. The System Restart Required window is displayed. 3. Click Yes. The computer restarts, and the BIOS Setup Utility menu appears.
  • Page 29 Solving computer problems v If you are using the ac adapter, or using the battery, and the battery status indicator is on (is green), press Fn+Home to make the screen brighter. v If the standby status indicator is on (is green), press Fn to resume from the standby mode.

  • Page 30: Battery Problems

    Solving computer problems Battery problems Problem: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery might be over-discharged. Do the following: 1. Turn off the computer. 2. Make sure that the over-discharged battery is in the computer. 3.

  • Page 31: A Startup Problem

    Solving computer problems Solution: The rattling noise might be heard when: v The hard disk drive starts accessing the data or when it stops. v You are carrying the hard disk drive. v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work.

  • Page 32: Fingerprint Authentication Problems

    Solving computer problems Help provides information about the various pages in the Rescue and Recovery workspace. Restart closes the Rescue and Recovery workspace, and resumes the startup sequence that was interrupted. Fingerprint authentication problems If your finger(s) have any of the following conditions, you may not be able to register or authenticate it: v Your finger is wrinkled.
  • Page 33 Solving computer problems from boot order″ list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the ″Boot priority order″ list. Problem: The computer does not respond. Solution: IRQs for the PCI are all set as 11.
  • Page 34 Solving computer problems 3. Click the Intel SpeedStep technology tab. 4. From the list, select the mode you want. 5. Click OK. Problem: The computer cannot connect to the local network, shared devices or network printers, but can connect to the Internet. Solution: On your desktop, click the Symantec Client Security icon, then click the Symantec Home and Office Networking Wizard icon and follow the...

  • Page 35: Chapter 4. Starting Bios Setup Utility

    F5 or F6 key. If the item has a submenu, you can display it by pressing Enter. 8. Press F3 or Esc to exit from the submenu. If you are in a nested submenu, press Esc repeatedly until you reach the BIOS Setup Utility menu. © Copyright Lenovo 2006...
  • Page 36 Starting BIOS Setup Utility Note: If you need to restore the settings to their original state as of the time of purchase, press F9 key to load the default settings. You can also select an option in the Restart submenu to load the default settings or discard the changes.

  • Page 37: Chapter 5. Installing A New Operating System

    1. Attach a diskette drive to your computer. 2. Copy Intel Matrix Storage Manager Driver from C:\IBMTOOLS\DRIVERS\IMSM or C:\SWTOOLS\DRIVERS\IMSM to a diskette. 3. To make sure that SATA AHCI is enabled, start the BIOS Setup Utility menu. 4. Select Config. © Copyright Lenovo 2006...
  • Page 38 Installing a new operating system 5. Select Serial ATA (SATA). Select AHCI. 6. Select AHCI. 7. Change the startup sequence of your computer. Following the instructions on the Startup menu in the BIOS Setup Utility, set the CD-ROM drive to start first. 8.
  • Page 39 8. Download Windows XP Service Pack 2 from the Web site. To install it, follow the instructions in the readme file. 9. Visit the Lenovo Web site at http://www.lenovo.com/think/support/site.wss/TPAD-MATRIX.html 10. Download Intel Matrix Storage Manager Driver from the Web site. To install it, follow the instructions for clean installation in the readme file.

  • Page 40: Installing The Windows Xp Update Module Package

    ThinkPad Web site, http://www.lenovo.com/think/support/site.wss/TPAD- MATRIX.html Installing the Windows XP Update Module Package The Windows XP Update Modules are in one of the following directories: C:\IBMTOOLS\OSFIXES\WXPUP ®...

  • Page 41: Installing Windows 2000

    Installing a new operating system C:\SWTOOLS\OSFIXES\WXPUP The name of each subfolder is the number of a fix module. For information about each fix module, visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the fix module you need in the search field, and click the Search button.
  • Page 42 Installing a new operating system Note Be sure to install Intel Matrix Storage Manager Driver before installing the operating system. Otherwise your computer will not respond; it will only display a blue screen. 1. Attach a diskette drive to your computer. 2.
  • Page 43 Note: If you cannot find this directory on your hard disk drive, download the Intel Chipset Support 5 for Windows 2000/XP from the ThinkPad Web site at http://www.lenovo.com/think/support/site.wss/TPAD- MATRIX.html 19. Follow the instructions for the Install shield program. 20. Install Windows 2000 device drivers and application software by referring to its procedure.
  • Page 44 Note: If you install any anti-virus application before installing the service pack, uninstall the anti-virus application. After installing the service pack, re-install the anti-virus application. 9. Visit the Lenovo Web site at http://www.lenovo.com/think/support/site.wss/TPAD-MATRIX.html 10. Download Intel Matrix Storage Manager Driver from the Web site. To install it, follow the instructions for clean installation in the readme file.

  • Page 45: Ti Cardbus Controller Support

    5. Download TI PCI 1520/4520 CardBus Controller Support for Windows 98/2000 from the Web site, and follow the instructions in the readme file. Note: To download it, visit this Web site and follow the instructions on the screen. http://www.lenovo.com/think/support/site.wss/TPAD- MATRIX.html Installing the Windows 2000 Update Module Package...
  • Page 46 Installing a new operating system C:\SWTOOLS\OSFIXES\W2KUP The name of each subfolder is the number of a fix module. For information about each fix module, visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the fix module you need in the search field, and click the Search button.

  • Page 47: Chapter 6. Recovery Options

    CDs and problems associated with using an incorrect CD version. The complete backup of all the files and programs that Lenovo preinstalled on your computer resides in a hidden protected area, or partition, of the hard disk.

  • Page 48: Recovering Data

    Recovery options Notes: 1. If the optical drive is not attached to your ThinkPad computer during recovery, DVD software and CD-recording software will not be installed. To ensure that they will be installed correctly, install the optical drive in the Ultrabay Enhanced before performing a recovery operation. 2.

  • Page 49: Chapter 7. Upgrading And Replacing Devices

    3. Slide and hold the battery latch 1 ; then remove the battery 2 . 4. Align the front of a fully charged spare battery with the front side of the battery space in the computer; then gently push the battery into the space. © Copyright Lenovo 2006...

  • Page 50: Upgrading The Hard Disk Drive

    You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: 1. Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
  • Page 51 Upgrading the hard disk drive Attention Handling a hard disk drive v Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs the physical shock. v Do not apply pressure to the cover of the drive. v Do not touch the connector.
  • Page 52 Upgrading the hard disk drive For models with 15.0-inch LCD: 5. Remove the hard disk by pulling out the tab. For models with 14.1-inch LCD: ® ThinkPad R60 Series Service and Troubleshooting Guide...
  • Page 53 Upgrading the hard disk drive For models with 15.0-inch LCD: 6. Detach the side rubber rails from the hard disk drive. 7. Attach the side rubber rails to a new hard disk drive. 8. Insert the hard disk drive into the hard disk drive bay; then firmly slide it into place.

  • Page 54: Replacing Memory

    Replacing memory Replacing memory Increasing memory capacity is an effective way to make programs run faster. You can increase the amount of memory in your computer by installing a double data rate 2 (DDR2) synchronous dynamic random access memory (DRAM) unbuffered small outline dual inline memory module (SO-DIMM), available as an option, in the memory slot of your computer.
  • Page 55 Replacing memory 6. Turn the computer over and gently flip out the palm rest. Note: If your computer is one of the ThinkPad R60 Series, take care not to damage the touch pad cable. 7. Remove the memory cover. Chapter 7. Upgrading and replacing devices...
  • Page 56 Replacing memory 8. If two SO-DIMMs are already installed in the memory slot, remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time 1 . Be sure to save it for future use 2 .
  • Page 57 Replacing memory 4. Click Yes. The computer restarts, and the BIOS Setup Utility screen opens. The “Installed memory” item shows the total amount of memory installed in your computer. For example, if your computer has 256 MB of memory and you install a 256-MB SO-DIMM in it, the quantity shown in “Installed memory”...
  • Page 58 Replacing memory ® ThinkPad R60 Series Service and Troubleshooting Guide...

  • Page 59: Chapter 8. Getting Help And Service

    If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about ThinkPad computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 60 Getting help and service v Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. v Engineering change management - Occasionally, there might be changes that are required after a product has been sold.

  • Page 61: Getting Help Around The World

    Getting help and service operation, visit the Support Web site at www.lenovo.com/think/support/. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Getting help around the world If you travel with your computer or relocate it to a country where your...
  • Page 62 Getting help and service ® ThinkPad R60 Series Service and Troubleshooting Guide...

  • Page 63: Appendix A. Warranty Information

    NOTE: ″Region″ means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during the first year of the warranty period; and b.

  • Page 64: Types Of Warranty Service

    1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request.
  • Page 65 CRU must be returned. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement.

  • Page 66: Worldwide Telephone List

    Support phone list. Country or Region Telephone Number Africa Africa: +44 (0)1475 555 055 South Africa: +27-11-3028888 and 0800110756 Central Africa: Contact the nearest Lenovo Business Partner Argentina 0800-666-0011 (Spanish) Australia 131-426 (English) Austria 01-24592-5901...
  • Page 67 Country or Region Telephone Number Dominican Republic 566-4755 566-5161 ext. 8201 Toll Free within the Dominican Republic: 1-200-1929 (Spanish) 1-866-434-2080 (Lenovo Customer Support Center- toll free) Ecuador 1-800-426911 (Spanish) El Salvador 250-5696 Toll Free: 800-6264 (Spanish) Estonia +386-61-1796-699 Finland 09-459-6960...
  • Page 68 Country or Region Telephone Number Japan PC Products Toll free: 0120-20-5550 For International: +81-46-266-4716 Both of the above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer. Please ask for ″English support please,″...
  • Page 69 Country or Region Telephone Number Slovakia +421-2-4954-1217 Slovenia +386-1-4796-699 Spain 91-714-7983 91-397-6503 (Spanish) Sri Lanka +94-11-2448-442 (English) Sweden 08-477-4420 warranty service and support: 077-117-1040 (Swedish) Switzerland 058-333-0900 warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 886-2-8723-9799 (Mandarin) Thailand 1-800-299-229 (Thai) Turkey 00800-4463-2041 (Turkish) United Kingdom...
  • Page 70 ® ThinkPad R60 Series Service and Troubleshooting Guide...

  • Page 71: Appendix B. Customer Replaceable Units (Crus)

    Daughter Card You can find instructions for replacing CRUs in Access Help. To open Access Help, click Start, move the pointer to All Programs (in Windows other than Windows XP, Programs); then to ThinkVantage. Click Access Help. © Copyright Lenovo 2006...
  • Page 72 CRU, you can use either of the following additional resources: v The Online Hardware Maintenance Manual and Online Videos available on the Support Web site http://www.lenovo.com/think/support/site.wss/document.do? lndocid=part-video v The Customer Support Center. For the telephone number of the Support Center for your country or region, see “Worldwide telephone list”...

  • Page 73: Appendix C. Overview Of Your Thinkpad Computer

    Appendix C. Overview of your ThinkPad computer Your ThinkPad at a glance Front view System-status indicators Computer display ThinkVantage button TrackPoint Power-status indicators USB connectors Ultrabay Enhanced Touch pad TV-out connector Fingerprint reader © Copyright Lenovo 2006...
  • Page 74 Your ThinkPad at a glance Rear view ExpressCard/PC Card slot USB connector Headphone jack Micrtophone jack Ethernet connector Modem connector Power jack External monitor connector IEEE 1394 connector ® ThinkPad R60 Series Service and Troubleshooting Guide...

  • Page 75: Features

    Features Features Processor v See the system properties of your computer. You can do this as follows: right-click My Computer on your desktop, and select Properties from the pull down menu. Memory v PC2-5300 double data rate II (DDR2) synchronous dynamic random access memory (DRAM) Storage device v 2.5-inch Serial ATA hard disk drive...
  • Page 76 Features v RJ11 telephone connector v RJ45 Ethernet connector v Docking connector (on some models) ™ v Ultrabay Enhanced (on some models) v Integrated wireless LAN feature (on some models) v Integrated Bluetooth feature (on some models) v Integrated wireless WAN feature (on some models) ®...

  • Page 77: Specifications

    Sine-wave input at 50 to 60 Hz v Input rating of the ac adapter: 100-240 V ac, 50 to 60 Hz Battery pack v ThinkPad R60 Series 6 Cell Lithium-ion (Li-Ion) battery pack – Nominal voltage: 10.8 V dc – Capacity: 5.2 AH v ThinkPad R60 Series 9 Cell Li-Ion battery pack –...
  • Page 78 Specifications ® ThinkPad R60 Series Service and Troubleshooting Guide...

  • Page 79: Appendix D. Wireless Related Information

    Personal Area Network v Generic Object Exchange v Generic Object Push v File Transfer v Synchronization v Audio Gateway v Headset v Printer v Human Interface Device (Keyboard/Mouse) v Basic Image v Handsfree v AV Profile © Copyright Lenovo 2006...

  • Page 80: Usage Environment And Your Health

    Because Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the...

  • Page 81: Appendix E. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 82: Television Output Notice

    The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.

  • Page 83: Industry Canada Class B Emission Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from Lenovo authorized dealers. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment.

  • Page 84: Environmental Notices For Japan

    TV communications and to other electrical or electronic equipment. Such cables and connectors are available from Lenovo authorized dealers. Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors.

  • Page 85: Important Information For The European Directive 2002/96/Ec

    and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow the instructions. If you use a ThinkPad computer at home and need to dispose of a lithium battery, you must comply with local ordinances and regulations. Handling a disused ThinkPad battery pack Your ThinkPad computer has a lithium ion battery pack or a nickel metal hydride battery pack.

  • Page 86: Ibm Lotus Software Offer

    IBM Lotus Software Offer About the offer: As a qualifying ThinkPad computer customer, you are receiving a single, limited license for the Lotus Notes “standalone” client. This license entitles you to install and use this software on your new ThinkPad computer using one of the following options: v Media for this software is not included in this offer.
  • Page 87 Purchasing Upgrades, Additional Licenses and Technical Support Software upgrades and technical support are available for a fee through IBM’s Passport Advantage Program. For information about purchasing additional licenses for Notes, SmartSuite, or other Lotus products, visit http://www.ibm.com or http://www.lotus.com/passport. To order a CD: **Important: Pursuant to this Offer, you may order one CD media per license.

  • Page 88: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo PS/2 Rescue and Recovery ThinkLight ThinkPad ThinkVantage TrackPoint Ultrabay UltraNav The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:...

  • Page 89: Index

    53 standby problems 18 by telephone 51 storage device upgrading 46 by Web 51 storage device, upgrading 42 hibernation problems 18 telephone, help by 51 important tips 3 tips, important 3 TrackPoint problems 17 © Copyright Lenovo 2006...
  • Page 90 ® ThinkPad R60 Series Service and Troubleshooting Guide...
  • Page 92 Part Number: 41W3038 Printed in China (1P) P/N: 41W3038...

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