Welcome to Qwest ® This guide will familiarize you with our technology and your new wireless phone through simple, easy-to-follow instructions. If you have already reviewed the Start Here to Activate guide that was packaged with your new phone, then you’re ready to explore the advanced features outlined in this guide.
Introduction This User’s Guide introduces you to wireless service and all the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Your Phone Section 3: Qwest Service Features Section 4: Safety Guidelines Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
Setting Up Your Voicemail Account Passwords Getting Help Setting up service on your Sanyo SCP-4920 is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, and contact Qwest for assistance with your service.
Getting Started Unlocking Your Phone To unlock your phone, follow these easy steps: Press and hold Press Unlock (left softkey). Note: To select a softkey, press the softkey button directly below the softkey text that appears at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not appear if there is no corresponding action available.
Setting Up Your Voicemail All unanswered calls to your wireless phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: Press and hold Follow the system prompts to:...
Account Passwords As a Qwest customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Getting Help Visit Our Website You can get up-to-date information on your wireless service and options by signing onto our Website at When you visit us online, you can Review coverage maps Learn how to use voicemail Access your account information Check out frequently asked questions And more Reaching Qwest Wireless Customer Service...
Making and Answering Calls Entering Text Your Sanyo SCP-4920 Phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide you through the basic functions and calling features of your new phone.
Front View of Your Phone 1. Antenna 2. Side Volume Keys 3. Ready Link/ Recorder Button Key Features Antenna: Fully extend the antenna for the best reception. Side Volume Keys: Let you adjust the receiver volume during a call or ringer volume in standby mode. Ready Link/Recorder Button: Allows you to access the Ready Link List or Voice Recorder menu.
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Navigation Key: Lets you navigate quickly and easily through the menu options. You can access menu shortcuts by pressing Right: Contacts, Left: My Shortcut, Up: Messaging, and Down: Downloads. Menu/OK: Lets you access the phone’s menus and select menu options. TALK: Lets you place or answer calls, answer Call Waiting, or use Three-Way Calling and Voice Dial.
Viewing the Display Screen Your phone’s display screen provides a wealth of information about your phone’s status and options. This list identifies the symbols you’ll see on your phone’s display screen: shows your current signal strength. The more lines you have, the stronger your signal.
Features of Your Wireless Phone Congratulations on the purchase of your new wireless phone. The Sanyo SCP-4920 is lightweight, easy-to-use and reliable, and it also offers many significant features and service options. The following list previews some of those features and options and provides page...
TurningYour Phone On and Off Turning Your Phone On To turn your phone on: Press and hold Once your phone is on, it displays “Looking for service...” which indicates that your phone is searching for a signal. When your phone finds a signal, it automatically enters standby mode –...
Using Your Phone’s Battery and Charger Battery Capacity Your phone is equipped with a Lithium Ion (LiIon) battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 5.5 hours of continuous digital talk time (2.5 hours in analog) or up to 168 hours of continuous digital standby time (33 hours in analog).
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Charging the Battery Your phone’s LiIon battery is rechargeable and should be charged as soon as possible so you can begin using your phone. Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off and you will lose all the information you were just working on.
DisplayingYour Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: Press to access the main menu. Select Contacts and press Select My Phone# and press Note: To access the phone’s main menu, press items may be selected by highlighting them with the navigation key and pressing , or you can press the number corresponding to the menu item on your keypad.
Making and Answering Calls Making Calls Placing a call from your wireless phone is as easy as making a call from any land line phone. Just enter the number and press you’re on your way to clear calls. To place a call using your keypad: Make sure your phone is on.
Dialing Options Dialing options are displayed when you press Options (right softkey) after entering numbers in the phone’s standby mode. To select an option, highlight it and press Call to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Send Text to send a text message.
Answering Calls To answer an incoming call: Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) or Speaker (left softkey) to answer an incoming call. Press (Depending on your phone’s settings, you may also answer incoming calls by pressing any number key.
Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the network provided to you. Please see Section 2D: Controlling Your Roaming Experience for more information about roaming.
Changing the Ringer Volume To change the ringer volume, press the Side Volume keys when the phone is in standby mode. Note: To change the ringer volume from the main menu, see “Adjusting the Phone’s Volume Settings” on page 38. Adjusting Volume During a Conversation When you need to adjust the receiver volume during a conversation, use the Side Volume keys, or press the navigation key up or down...
Calling Emergency Numbers You can place calls to 911 (dial Speaker [left softkey]), even if your phone is locked or your account is restricted. Once you dial the numbers, your phone will enter Emergency mode. Press Options (right softkey) to display the options. To select an option, highlight it and press My Phone# to display your phone number.
In-Call Options During a call, your phone displays menu options when you press Options (right softkey). To select an option, highlight it and press Flash to answer an incoming Call Waiting call or to connect a third party during Three-Way Calling. Mute or Unmute Select Mute to mute your phone’s microphone.
End-of-Call Options To display the following options, press Options (right softkey) within 10 seconds after disconnecting a call. To select an option, highlight it and press Call Again to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Save Phone# to save the phone number in your Contacts list.
Finding a Phone Number You can search Contacts list entries for phone numbers that contain a specific string of numbers. To find a phone number: Enter the last four or more digits of the number and press Options (right softkey). (The more numbers you enter, the more specific the search becomes.) Highlight Find and press the digits you entered appears.)
Dialing From the Contacts Directory To dial directly from a Contacts entry: Press to access the main menu. Select Contacts and press Select Find/Add Entry and press Shortcut: Press the navigation key right to list entries. Use your navigation key to scroll through the Contacts list, highlight your desired entry, and press Highlight the number you want to call.
Using Speed Dialing With this feature, you can dial your favorite entries using one key press for locations 2-9. (See “Assigning Speed Dial Numbers” on page 86.) To use speed dial for voice calls: From standby mode, press and hold the appropriate key for approximately two seconds.
Entering Text Selecting a Character Input Mode Your Sanyo SCP-4920 provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when sending email messages). To change the character input mode: When you display a screen where you can enter text, press Mode (right softkey).
Entering Characters Using T9 Text Input T9 Text Input lets you enter text in your phone by pressing keys just once per letter. (To select the T9 Word mode when entering text, see “Selecting a Character Input Mode” on the previous page.) T9 Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word.
Entering Characters by Tapping the Keypad To enter characters by tapping the keypad, select the Alphabet mode (see “Selecting a Character Input Mode” on page 28). Press the corresponding key repeatedly until the desired character appears. By default, the first letter of an entry is capitalized and following letters are lowercase.
Entering Symbols, Numbers, Preset Suffixes, and Smileys To enter symbols: In a text entry field, press Mode (right softkey). Highlight SYMBOL and press Highlight the line that includes your desired symbol. Press the corresponding key (1-8) with each symbol. – or – Highlight your desired symbol by using the navigation key and press To enter numbers:...
TTY Use Phone Setup Options Using the menu options available on your Sanyo SCP-4920, you can customize your phone to sound, look, and operate just the way you want it to. This section describes how you can change your phone’s settings to best suit your needs.
Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, and types of messages. Preprogrammed Ringers include a variety of standard ringer types and familiar music. Vibrating Ringer alerts you to calls or messages without disturbing others.
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To select a distinctive ringer for voice calls while roaming: Follow steps 1-5 on the previous page. Select the menu under Roaming and press Select Distinctive and press To confirm the ringer, press Play (right softkey). If you want to deactivate this feature, select Normal during step 3 above.
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Selecting Ringer Types for Missed Ready Link Calls To select a ringer type for Missed Ready Link calls: Press to access the main menu. Select Settings and press Select Sounds and press Select Ringer Type and press Select R-Link Missed and press Select the menu under R-Link Missed and press Select your desired ringer type and press Ringer Type to select a ringer type.
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Selecting Ringer Types for Messages To select a ringer type for messages: Press to access the main menu. Select Settings and press Select Sounds and press Select Ringer Type and press Select Messaging and press Select the menu under Messaging and press Select your desired ringer type and press Ringer Type to select a ringer type.
Selecting a Tone Length Longer tone lengths may be better for tone recognition when dialing voicemail or other automated systems. To select a tone length: Press to access the main menu. Select Settings and press Select Sounds and press Select Others and press Select the menu under Tone Length and press Select Short or Long and press Setting a Start-up/Power-off Tone...
Adjusting the Phone’s Volume Settings You can adjust your phone’s volume settings to suit your needs and your environment. To adjust the ringer, start-up/power-off, or key beep volume: Press to access the main menu. Select Settings and press Select Sounds and press Select Ringer/Key Vol.
Alert Notification Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call or a Ready Link call, or when a call has been connected. Service sets alert on or off for network services parameter changes.
Silence All There may be times when you need to silence your phone entirely. The phone’s Silence All option allows you to mute all sounds without turning your phone off. To activate Silence All: Press to access the main menu. Select Settings and press Select Sounds and press Select Ringer/Key Vol.
Display Settings Changing the Text Greeting The text greeting can be up to fifteen characters and is displayed on your phone’s screen in standby mode. You may choose to display a custom greeting or you may display the default greeting on the phone’s screen.
Changing the Backlight Time Length The backlight setting lets you select how long the display screen and keypad are backlit after any key press is made. To change the LCD backlight setting: Press to access the main menu. Select Settings and press Select Display and press Select Backlight and press Select LCD and press...
Changing the Display Screen Animation Your new phone offers options for what you see on the display screen during various phone functions. To change the display animation: Press to access the main menu. Select Settings and press Select Display and press Select Animation and press Select Standby, Outgoing Calls, or Service Search, and press Select the menu under the item and press...
Changing the Display for Incoming Calls You can set the color or downloaded image to be shown on the Incoming Calls display. To set your incoming calls display: Press to access the main menu. Select Settings and press Select Display and press Select Incoming Calls and press Select the menu under Incoming Calls and press Select your desired color or downloaded image and press...
Changing the Display for Standby Mode This feature enables you to select a variety of items to display in standby mode. To set your standby display: Press to access the main menu. Select Settings and press Select Display and press Select Standby Display and press Select your desired item and press Screen Saver selects the screen saver to display.
Changing the Screen Saver Your new wireless phone offers you the option of displaying a screen saver while in standby mode. To assign a screen saver: Press to access the main menu. Select Settings and press Select Display and press Select Standby Display and press Select Screen Saver and press Select the menu under Screen Saver and press...
Changing the Contrast You can customize the display’s contrast of your phone. To change the display’s contrast: Press to access the main menu. Select Settings and press Select Display and press Select Contrast and press Select your desired contrast and press Changing the Font Size You can change the font size settings for the message notification and browser.
Location Settings Your wireless phone is equipped with a Location feature for use in connection with location-based services that may be available in the future. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911.
Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Voice Recorder, etc., when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When your phone is in Airplane Mode, it cannot send or receive any calls or access online information.
TTY Use A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
Phone Setup Options Shortcut Your phone offers you the option of assigning a shortcut key to a favorite or often-used function. Pressing the navigation key to the left in standby mode will launch your personally designated shortcut. To assign your shortcut key: Press to access the main menu.
Setting Any Key Answer This feature allows you to answer incoming calls by pressing any key (except To activate this feature: Press to access the main menu. Select Settings and press Select Others and press Select Any Key Answer and press Select On and press To deactivate this feature, select Off during step 5 above.
Headset Mode This feature allows you hands-free phone use. Set the headset mode to Voice Call or Ready Link and press the Turbo Button (the operation button) on the headset to activate useful functions. To set headset mode: Press to access the main menu. Select Settings and press Select Others and press Select Headset Mode and press...
Setting Message Notification You can see a pop-up message notification when you receive a text message or Voicemail while you are in Sprint PCS Vision applications, browser mode, or Voice Calls. To set message notification: Press to access the main menu. Select Settings and press Select Messaging and press Select Display Pop-up and press...
Setting Your Callback Number With this feature, you can send a callback number with your text message. Press to access the main menu. Select Settings and press Select Messaging and press Select Send Callback# and press Select an option from the following and press None to send no callback number.
Display Language You can choose to display your wireless phone’s onscreen menus in English or in Spanish. To assign a language for the phone’s display: Press to access the main menu. Select Settings and press Select Others and press Select Language and press Select English or Español and press Setting Key Guard Setting Key Guard helps you avoid accidental key presses without...
Resetting Your Phone Security Features for Sprint PCS Vision By using the security settings on your Sanyo SCP-4920, you receive peace of mind without sacrificing flexibility. This section will familiarize you with your phone’s security settings. With several options available, you can customize your phone to meet your personal needs.
Accessing the Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: Press to access the main menu. Select Settings and press Select Security and press Enter your lock code.
Using Your Phone’s Lock Feature LockingYour Phone When your phone is locked, you can only receive incoming calls or make calls to 911 or special numbers. To lock your phone: From the Security menu (see “Accessing the Security Menu” on page 58), select Lock Phone and press Highlight Lock Now or On Power-up and press Depending on your preference, highlight either Full Lock or...
Changing the Lock Code To change your lock code: From the Security Menu display (see “Accessing the Security Menu” on page 58), select Others and press Select Change Lock and press Enter a new lock code, (“1234” for example) under New Code. Reenter the new code under Reenter Code.
Restricting Calls There may be occasions when you want to limit the numbers your phone can call or from which it can receive calls. You can use the Restrict Calls setting to do just that. (The Restrict Calls setting does not apply to 911.) To restrict calls: From the Security Menu display (see “Accessing the Security...
Using Special Numbers Special numbers are important numbers that you have designated as being “always available.” You can call and receive calls from special numbers even if your phone is locked. You can save 3 special numbers in addition to your Contacts entries (the same number may be in both directories).
Erasing the Contacts Directory You can quickly and easily erase all of the contents of your Contacts Directory. To erase all the names and phone numbers in your Contacts Directory: From the Security Menu display (see “Accessing the Security Menu” on page 58), select Erase Ph. Book and press If you’re sure you want to erase your Contacts, select Yes and press ErasingAll Downloads...
Security Features for Sprint PCS Vision Enabling and Disabling Sprint PCS Vision Services You can disable Sprint PCS Vision services without turning off your phone; however, you will not have access to all Sprint PCS Vision services, including Web and messaging. Disabling Vision will avoid any charges associated with Vision services.
Roaming is the ability to make or receive calls when you’re off the network provided to you. Your new dual-band/tri-mode Sanyo SCP-4920 works anywhere on the network provided to you and allows you to roam on other analog and 1900 and 800 MHz digital networks where we’ve implemented roaming agreements...
Understanding Roaming Recognizing Icons on the Display Screen Your phone’s display screen always lets you know when you’re off the network provided to you and whether your phone is operating in analog or digital mode. The following chart indicates what you’ll see depending on where you’re using your phone.
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Roaming on Analog Networks When you roam on analog networks, you will experience a similar quality provided by other analog carriers today. Although some features, such as Sprint PCS Vision and Ready Link, will be unavailable, you can still make and receive calls and access voicemail. If you are accustomed to network service, you may notice some of the following differences when using analog service: You are more likely to experience static, cross-talk, fade-out, and...
Checking for Voicemail Messages While Roaming When you are roaming off the network provided to you, you may not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.
Controlling Roaming Charges Using Call Guard Your phone has two ways of alerting you when you are roaming off the network provided to you: the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.
Every function and feature of your new wireless phone can be accessed through an onscreen menu. This section is a road map to using your Sanyo SCP-4920. Please take a few moments to learn your way around and you’ll find your phone easier to use.
Menu Navigation The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down.
Viewing the Menus Menu Diagram The following list outlines your phone’s menu structure. 1. Call History 1. Outgoing 2. Incoming 3. Missed 4. Erase History 2. Contacts 1. Find/Add Entry 2. Speed Dial #s 3. My Phone# 4. Services 3. Messaging 1.
Managing Call History In This Section Viewing History Call History Options Making a Call From Call History Saving a Phone Number From Call History Prepending a Phone Number From Call History Erasing Call History The Call History keeps track of incoming calls, calls made from your wireless phone, and missed calls.
Viewing History You’ll find the Call History feature very helpful. They are lists of the last 20 voice calls and the last 10 Ready Link calls that you placed, accepted, or missed. Call History makes redialing a number fast and easy.
Call History Options For additional information and options on a particular call, highlight a Call History entry and press Options (right softkey). Call to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Send Text to send a text message. (See page 167 for details.) Save Phone# to save the phone number (if applicable).
Saving a Phone Number From Call History Your phone can store up to 500 phone numbers in up to 300 Contacts entries (an entry may contain up to seven numbers). Each entry’s name can contain sixteen characters. To save a phone number from Call History: Highlight the call history entry you want to save.
Prepending a Phone Number From Call History If you need to place a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: Highlight a call history entry and press Options (right softkey).
Using the Contacts Directory In This Section Displaying the Contacts List Adding a New Contacts Entry Finding Contacts List Entries Contacts List Entry Options Adding a Phone Number to a Contacts Entry Editing a Contacts Entry’s Phone Number Assigning Speed Dial Numbers Editing a Contacts Entry Selecting a Ringer/Image Type for an Entry Secret Contacts Entries...
Displaying the Contacts List To display your Contacts list: Press the navigation key right. – or – Press to access the main menu. Select Contacts and press Select Find/Add Entry and press Adding a New Contacts Entry Your phone can store up to 500 phone numbers in up to 300 Contacts entries (an entry may contain up to seven numbers).
Finding Contacts List Entries There are several ways to display your Contacts entries: by name, by speed dial number, by group, and by voice dial tags. Follow the steps outlined in the sections below to display entries from the Contacts list menu.
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Finding Speed Dial Numbers To find phone numbers you have stored in speed dial locations: Press to access the main menu. Select Contacts and press Select Speed Dial #s and press appears.) Finding Voice Dial Numbers To find phone numbers you have stored in Voice Dial: Press to access the main menu.
Contacts List Entry Options To access a contact’s options, display the Contacts list, highlight an entry and press (right softkey). To select an option, highlight it and press Edit to edit the selected entry. Call to dial the selected number. Call:Speaker On to dial the phone number in speakerphone mode.
Adding a Phone Number to a Contacts Entry To add a phone number to an entry: From standby mode, press the navigation key right to display the Contacts list. Highlight the entry you wish to add a phone number and press Highlight a phone number, press Options (right softkey), highlight Edit, and press...
Assigning Speed Dial Numbers With this feature you can dial Contacts Directory entries with one key press for locations 2-9. Save your memory locations 2-9 for speed dialing your most commonly used phone numbers. Speed Dial numbers must be stored in your Contacts to use this feature. To assign Speed Dial: Press to access the main menu.
Editing a Contacts Entry To make changes to an entry: Press the navigation key right. Highlight the entry you wish to edit and press Highlight a phone number, press Options (right softkey), highlight Edit, and press – or – Highlight an email address or Web address and press Edit (right softkey).
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Highlight your desired ringer type and press Ringer Type to select a ringer type. Scroll through available ringers to hear previews. Ringer & Voice to notify you with Ringer and Voice. Vibrate to notify you by vibrating. Normal to set Ringer to the incoming calls setting (see page 33).
Secret Contacts Entries You can hide an entry’s phone number(s) and require your lock code to edit the entry by making it secret. The entry name is still displayed, but the entry’s phone numbers are replaced with “<Secret>”. To make an entry secret: Press the navigation key right.
Personal Information Management Using Your Phone’s Tools Downloading Files Your Sanyo SCP-4920 Phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your contacts, schedules, and commitments.
Managing the Scheduler Use the Calendar to remind you of events or important calls you need to make. You can schedule up to 100 events, 15 Call Alarms, and 20 To-Do List items. Displaying Your Calendar To display your calendar: Press to access the main menu.
Options: Set Date sets the selected date for the holiday. Set Weekly sets weekly holidays. Reset Date resets the holiday setting for the selected date. Reset Weekly resets the weekly holiday setting. Reset All resets all the holiday settings and returns to the default settings.
Select the menu under the following options and press Description to enter a description of your event (up to 14 characters). From to schedule the start time. To to schedule the end time. Location to edit the location of your event (up to 14 characters).
Event Alert Menu When your phone is turned on and you have an event alarm scheduled, your phone alerts you and displays the event summary. To respond to an event alert: or View (left softkey) to silence the alarm and see the Press unchecked event list.
Adding a Call Alarm to the Scheduler You can set call alarms to notify you when you need to place a call. The call alarm will let you know when and to whom to place a scheduled call. You can set up to 15 call alarms. To add a call alarm to the Scheduler: Press to access the main menu.
Call Alarm Alerts There are several ways your phone alerts you of a scheduled call alarm: By playing the alert tone (depending on the Ringer Type and Ringer Volume setting). By blinking the LED. By displaying the call alarm notification on the LCD. By lighting the LCD backlight (depending on the backlight setting).
Editing a Call Alarm To edit a call alarm: From the Event list display (see page 94), highlight one of the call alarms and press Select the box you want to edit and press Enter or select a new setting and press Press Save (left softkey).
Adding To Do List Items Your phone can store and manage up to 20 To Do List items. To add an item to your To Do List: From the Calendar display (see page 91), press Options (right softkey). Highlight To Do List and press Press Options (right softkey).
Adding a To Do List Item to the Schedule To add your To Do List item to the schedule: From the To Do List display (see page 98), highlight the item you want to add to the schedule and press Options (right softkey).
Viewing Memory in Your Scheduler To view available memory space and options: From the Calendar display (see page 91), press Options (right softkey). Highlight View Memory and press Highlight Schedule, Call Alarm, or To Do List and press available memory space and options display.) For further options: Press Options (right softkey).
Personal Information Management Displaying Your User Address To display the phone’s current user address: Press to access the main menu. Select Settings and press Select Phone Info and press Select Phone#/User ID and press Finding Icon Definitions To view an explanation of icons that appear on the display: Press to access the main menu.
Displaying Advanced Information To display advanced information such as technology and frequency: Press to access the main menu. Select Settings and press Select Phone Info and press Select Advanced and press Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools.
Using the Calculator Your phone comes with a built-in calculator. To use the calculator: Press to access the main menu. Select Tools/Extras and press Select Calculator and press Enter numbers using your keypad. (Press the left softkey to insert a decimal point.) Press the appropriate navigation key for an arithmetic option (Up for addition, Down for subtraction, Left for multiplication, Right for division).
Downloading Files Your phone allows you to download images (screen savers), ringers, games, etc., from a Sprint PCS Vision connection. It is also possible to download from certain menus (Contacts list, Ringer Setting, or Display Setting). To download a file from the Web: Press to access the main menu.
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To download a ringer file from the Ringer Setting Menu (Ringer Type and Start-up/Power-off Tone): Press to access the main menu. Select Settings and press Select Sounds and press Select Ringer Type and press Select one item from Voice Calls, Voicemail, Messaging, or Calendar, and press For Voice Calls, select the menu under With Caller ID or No Caller ID.
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To download an image file from the Display Setting Menu (Animation, Incoming Calls, and Screen Saver): Press to access the main menu. Select Settings and press Select Display and press Select Animation or Incoming Calls and press The following item requires an extra step: For Animation, select the menu under Standby, Outgoing Calls, or Service Search.
Confirming the Downloaded Data The downloaded data will be classified as games, ringers, images (screen savers), or applications automatically. However, if any data has a different category, it is classified as dynamic. If data doesn’t belong to any of the above, it is classified as others. To confirm the downloaded games folder: Press to access the main menu.
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Options: Play to play the downloaded ringer. Assign to assign the downloaded ringer to the Voice Calls, Voicemail, Messaging, Calendar, Start-up/Power-off Tone, or Phone Book. Options to select the options of the downloaded ringer. Properties shows the downloaded ringer properties. Online Info shows the downloaded ringer online information (if applicable).
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To confirm the downloaded applications folder: Press to access the main menu. Select Downloads and press Select Applications and press Select the downloaded application you want to confirm and press Select Run from the options and press Options: Run to play the downloaded application. Settings to set the Network Access availability.
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Options: Open to play the downloaded content. Options to select the options of the downloaded data. Properties shows the downloaded data properties. Online Info shows the downloaded data online information (if applicable). Shop allows you to continue downloading (if applicable). Logo/Trademark displays logo and description (if applicable).
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Icon Indication Type Item From Web Ringers (~128KB) Voice (~128KB) Screen Savers/Images (~128KB) Animation (~128KB) Animation Ringer (~128KB) Game (~128KB) Application (~128KB) Unknown type (~128KB) Sorting the Downloaded Data Files downloaded via the Web are stored in alphabetical order. You may also store the data in memory size order.
Viewing the Downloaded Data Size This feature allows you to confirm each downloaded file’s size and the remaining download capacity. To view the data size: Press to access the main menu. Select Downloads and press Select one of each folder that includes the downloaded data you want to confirm and press Press Options (right softkey).
Using Your Phone’s Voice Services In This Section Using Voice-Activated Dialing Using the Voice Recorder Managing Call Memos Setting Up Screen Call Your phone’s Voice Services let you place calls using your voice, store voice reminders, and record memos right on your phone. This section includes easy-to-follow instructions on using voice- activated dialing, using the voice recorder, managing call memos, and setting up the screen call function.
Using Voice-Activated Dialing You can use a voice dial tag to automatically dial a phone number in your Contacts. (A voice dial tag is a command you record and use to place calls without using the keypad.) Your phone can store up to 30 voice dial tags.
ReviewingVoice Dial Tags To review voice dial tags: Press to access the main menu. Select Voice Services and press Select Voice Dial and press Select Review or Review:Speaker and press Select the desired entry and press – or – Select the desired entry and press Options (right softkey). (To select an option, highlight it and press Options: Play to play the recorded voice dial tag.
Using the Voice Recorder This feature allows you to record voice data in standby mode. Your phone can store up to 20 voice recordings and the total available recording time is 50 minutes. Tip: If you haven’t signed up for the Ready Link service and Ready Link mode is set to “Disable”, you can use the Ready Link/Recorder button ( ) as a Voice Recorder button in standby mode.
ReviewingVoice Recordings To play the recordings you have recorded: From the voice recorder menu, select Play or Play:Speaker, and press Select Voice Data and press Select a recording from the list and press – or – If you want to play all voice recordings continuously, highlight All and press Press to stop playing.
Voice Recording Options To switch speakerphone mode: From the voice recorder menu (see page 116), select Play or Play:Speaker and press Select Voice Data and press Select your desired voice recording and press Options (right softkey). Select Speaker On or Speaker Off and press Tip: You can also switch the speakerphone mode by pressing softkey) during step 4 above.
Setting the Recording Guard With this feature, you can record voice data without any interruption by setting Airplane mode. (See page 49 for Airplane mode.) To set the recording guard: From the voice recorder menu, select Record and press Settings (right softkey).
Managing Call Memos You can use your phone’s Voice Services to record brief memos during a call. Note: Your phone can store up to 12 memos and the total available recording time is 72 seconds (maximum of 18 seconds per memo). Recording Call Memos To record a call memo during a call: Press...
Reviewing Call Memos To play the call memos you have recorded: From the voice recorder menu (see page 116), select Play or Play:Speaker and press Select Call Memo and press Select one memo from the list and press – or – If you want to play all memos continuously, highlight All and press Press...
Erasing Call Memos To erase all call memos: From the voice recorder menu (see page 116), select Erase All and press Select Call Memo and press Select Yes and press – or – From the voice recorder menu (see page 116), select Play or Play:Speaker and press Select Call Memo and press Select All and press Options (right softkey).
Setting Up Screen Call This feature enables you to screen incoming calls by using a recorded annoucement, either one that is pre-recorded or one that you record. You can also record the caller’s message into the Call Memo list. To listen to the message, see “Reviewing Voice Recordings” on page 117.
Selecting an Announcement for Screen Call To select a Screen Call announcement: Press to access the main menu. Select Voice Services and press Select Screen Call and press Select Announcement and press Depending on your preference, highlight Pre-Recorded or Custom and press RecordingYour Name for a Pre-Recorded Announcement You can use a pre-recorded announcement with or without your name.
Recording a Customized Announcement To record an announcement: Follow steps 1-4 on the previous page. Select Custom and press Edit (right softkey). Highlight Record and press When an announcement has already been recorded, select Yes or No to overwrite the existing recording. Press to start the first recording.
Updating Your Ready Link Lists Managing Ready Link Settings Your Sanyo SCP-4920 Phone gives you the ability to quickly connect with other Ready Link users for walkie-talkie-style communication from anywhere, to anywhere on the network provided to you. It’s ideal for quick two-way conversations with your friends, family, and co-workers.
Getting Started With Ready Link Ready Link allows you to enjoy quick, two-way, “walkie-talkie-style” communication with your friends, family, and co-workers. You can make 1-to-1 or 1-to-many calls (up to 5 others on the same call) to any other Ready Link user, anywhere on the network provided to you. You can make and receive Ready Link calls when your phone displays Setting Ready Link Mode To enable or disable Ready Link mode:...
PreparingYour Phone for Ready Link Service The first time you use your Ready Link Phone, your phone must identify itself and make itself available to the Ready Link network. When you activate Ready Link for the first time, you will be prompted to activate Ready Link service.
Making and Receiving a Ready Link Call Displaying the Ready Link List From standby mode, press R-Link (right softkey) or the Ready Link/Recorder button on the side of your phone ( ) to access the Ready Link List. Selecting Contacts List When your phone displays a Ready Link List, the left softkey is labeled Go to.
Making a Ready Link Call (1-to-1 Call) You can place a 1-to-1 Ready Link call by entering a Ready Link number or by selecting a contact from the Ready Link List. To place a Ready Link call by selecting a contact: Press R-Link (right softkey) or press List.
Making a Ready Link Call (Group Call) You can make a Ready Link call to all members in a Group entry, which you have in your Ready Link List. You can communicate with up to five members at a time. To place a Ready Link Group call: Press R-Link (right softkey) or press List.
Making a Ready Link Call by Entering a Number To place a Ready Link call by entering a number: From standby mode, enter the Ready Link number you want to dial. Press to place the Ready Link call. Continue holding take the floor and speak.
Receiving a Ready Link Call (1-to-1 Call) Make sure your phone’s Ready Link mode is enabled (see “Setting Ready Link Mode” on page 127). When you receive a Ready Link call from a contact, “R-Link Call,” the contact’s name, and the Ready Link number appear on the display.
Redialing a Ready Link Call You can redial to the last Ready Link call that you dialed or received (whichever was more recent). To redial a Ready Link call: From the Ready Link List, highlight Redial, and press and hold You will see R-Link redialing...
Adding and Editing Ready Link Contacts Copying an Entry to Personal List or Personal Group List You can copy an entry to your Personal Lists from several different sources. If the selected entry is already stored in the Personal Lists, the “copy”...
Saving a Ready Link Number When you have finished a Ready Link call, you will see the caller’s name, Ready Link number, and the text “R-Link call ended.” on the display. You can save a Ready Link number from the ending display to your Personal Lists.
Adding a New Contact to Your Personal List You can store a total of 200 entries in the Personal Lists. To add a new Ready Link contact: Press R-Link (right softkey) or press List. Press Go to (left softkey), highlight Personal List, and press Highlight <Add Contact>...
Adding a New Group to Your Personal Group List You can add new groups to the Personal Group List. Each group can include up to five members. You can enter a group member directly, or select the member from your Personal List. To add a new Ready Link group entry: Press R-Link (right softkey) or press List.
Editing a Contact in Your Personal List To edit a Personal List contact: Follow steps 1-2 in “Adding a New Contact to Your Personal List” on page 137. Highlight the entry you want to edit and press Options (right softkey). Edit to edit the selected contact.
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Highlight Edit and press Edit the group name and press If you don’t need to edit the group name, press Next (left softkey) during step 4 above and skip step 5. Press Save (left softkey) to save your changes. To edit a group member, highlight the contact you want to edit and press Options (right softkey).
Erasing Ready Link List Entries Erasing an Entry in Your Personal List or Personal Group List To erase a contact or a group: From the Ready Link List, press Go to (left softkey), highlight Personal List or Personal Groups, and press Highlight the entry you want to erase and press Options (right softkey).
Erasing a Ready Link List You can erase all entries saved in the Ready Link List. To erase a Ready Link List: From the Ready Link List, press Options (right softkey). Highlight Erase R-Link List and press Highlight your desired option and press Outgoing to erase all outgoing Ready Link calls.
Managing Ready Link Settings Setting Speed Dialing for Ready Link Entries To set Speed Dialing for Ready Link entries: Press to access the main menu. Select Contacts and press Select Speed Dial #s and press Highlight an unassigned number and press When you highlight an assigned number and press you’ll be asked whether you want to overwrite the assigned number.
Setting Ready Link Guard This feature enables you to display the warning message when you cannot receive Ready Link calls. The warning message will appear when you are launching a Web or Java application. To set the Ready Link Guard: Press to access the main menu.
Setting an Alert Notification for Ready Link Calls Your phone can alert you with an audible tone when you receive a Ready Link call. To set an alert for Ready Link calls: Press to access the main menu. Select Settings and press Select Ready Link and press Select Alerts and press Select Once or Repeat Alert and press...
Setting the Default View of the Ready Link List You can select the default Ready Link List when Ready Link is launched. To select the default view of the Ready Link List: Press to access the main menu. Select Settings and press Select Ready Link and press Select Default View and press Personal List.)
Qwest Service Features:The Basics ® In This Section Using Voicemail Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your wireless service. This section outlines your basic Qwest Service features.
Using Voicemail Setting UpYour Voicemail All unanswered calls to your wireless phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: Press and hold Follow the system prompts to:...
RetrievingYour Voicemail Messages You can review your messages directly from your wireless phone or from any other touch-tone phone. To dial from your Sanyo SCP-4920, you can either speed dial your voicemail or use the menu keys. Using One-Touch Message Access...
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Using a Phone Other Than Your Wireless Phone to Access Messages Dial your wireless phone number. When your voicemail answers, press Enter your passcode. Tip: When you call into voicemail you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, press during the header.
Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level. To turn Expert Mode on or off: Press and hold box contains any new or saved messages, press...
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Voicemail-to-Voicemail Message Record and send a voice message to other voicemail users. From the main voicemail menu, press Follow the voice prompts to enter the phone number. Follow the voice prompts to record and send your voice message. Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other voicemail user.
Continue Recording When leaving a voice message, you can choose to continue recording even after you’ve stopped. Before pressing message you recorded, press Extended Absence Greeting When your phone is turned off or you are off the network provided to you for an extended period, this greeting can be played instead of your normal personal greeting.
Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure. Listen Envelope Information Reply Advance 8 Seconds Replay Rewind Forward Message Erase Callback Save...
Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you place a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: Press...
Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press softkey).
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: Press Enter the area code and phone number to which your future calls should be forwarded.
Sprint PCS Vision In This Section Getting Started With Vision Understanding Messaging Accessing Email Providers Using Instant Messaging Experiencing Wireless Online Chat Downloading Content Sprint PCS Vision multimedia services. These features, including Messaging, games, downloadable ringers and screen savers, and Web access. The rich, colorful graphic experience is visually comparable to your home or office computer.
Getting Started With Sprint PCS Vision With your Sanyo SCP-4920 and wireless service from Qwest ready to start enjoying the advantages of Sprint PCS Vision. This section will help you learn the basics of using your Vision services, including managing your User Name, launching a Vision connection, and navigating the Web with your phone.
Launching a Sprint PCS Vision Connection To launch a Sprint PCS Vision connection: Press to access the main menu. Select Web and press will launch and the Sprint PCS Vision home page will display.) Note: If Net Guard is enabled and displayed (see the next page), press softkey) to continue and launch the Web.
Net Guard When you first connect to the Web, the Net Guard will appear to confirm that you want to connect. This feature helps you avoid accidental connections. You can disable the Net Guard in the future by selecting Always Auto-Connect when the Net Guard is displayed. To change your Net Guard settings: Press to access the main menu.
Navigating the Web Navigating through menus and Websites during a Sprint PCS Vision session is easy once you’ve learned a few basics. Here are some tips for getting around: Softkeys During a Vision session, the bottom line of your phone’s display contains one or more softkeys.
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Selecting Once you’ve learned how to use softkeys and scroll, you can start navigating the Web. To select on-screen items: Use the navigation key to highlight the desired item, then press the desired softkey button (or press Tip: You’ll find that the left softkey is used primarily for selecting items. This softkey is often labeled “Go.”...
Messaging Understanding Messaging Now you can send and receive emails and text messages and participate in Web-based chatrooms right from your phone. Messaging allows you to stay connected to friends, family, and co- workers 24 hours a day anywhere on the network provided to you. Note: In some cases, when you receive incoming messages, accented characters will display as question marks (?).
Message Storage Your phone can store up to 200 received and 180 sent Messages. When the message memory is full, the oldest unlocked message will be deleted automatically. (See page 170 for locking messages.) Displaying Messages To display a Message from the message notification alert, see “New Messages”...
Sending a Message With Messaging, you can use a person’s wireless phone number to send and receive instant text messages from your wireless phone to their messaging-ready phone – and they can send messages to you. When you receive a new message, you’ll automatically be notified with a two-way text message.
To change the recipients or to save the message as a draft, press Options (right softkey) and select an option from the following during steps 7-10 on page 165. Chg Recipients to change Recipients. Send Callback# to select from None, My Phone#, or Other to notify your recipients of your callback number.
Sending a Message in the Outbox Folder If a failure occurs when you try to send a message, the message goes to the Outbox folder. To send a message from the Outbox folder: Press to access the main menu. Select Messaging and press Select Text Msg and press Scroll to Outbox and press Select the message you wish to send and press Send (left softkey).
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Lock to lock a message. Locked messages will not be erased automatically. To unlock the message, select Unlock and press (Picture Mail Inbox, Inbox, and Sent only.) Compose New to compose a new message. (See page 167 to compose a new message.) Erase to erase the selected message.
Lock to lock the message. Locked messages will not be erased automatically. To unlock the message, select Unlock and press Font Size to change the font size from Small or Normal. Save to Ph. Book to save the phone number, email address, and URLs.
Message Folders Incoming Updates and numeric pages are stored in folders in your phone’s Messaging menu. You may add your own folders or use the phone’s default folder. You can create up to ten folders to store your Messages. When ten user-defined folders exist, the “Create Folder ”option will not appear.
To edit a folder: From the folder list display, highlight a defined folder. Press Options (right softkey). Select Edit Folder and press Select the box you wish to edit and press Enter or select a new folder name/setting. or OK (left softkey). Press Press Save (left softkey).
Erasing a Folder To erase a text message folder: From the folder list display, highlight the defined folder you want to erase. Press Options (right softkey). Highlight Erase Folder and press Select Yes and press Note: When you erase a folder, the messages within the folder are also erased. If the folder contains a new (unread) message or locked message, you are prompted to select Erase...
Accessing Email Providers With Sprint PCS Vision, you can use popular email services such as ® Mail, Yahoo! touch even while you’re on the go. Using Email Providers To access email providers from your wireless phone: From the Sprint PCS Vision home page, select Messaging. Select Email.
Using Instant Messaging Sprint PCS Vision also provides you with access to popular instant messaging (IM) clients, including Yahoo! ® Instant Messenger Accessing Instant Messaging To access instant messaging clients from your phone: From the Sprint PCS Vision home page, select Messaging. Select Instant Messaging.
Experiencing Wireless Online Chat Sprint PCS Vision gives you the ability to join wireless chatrooms from your phone, to send text messages and icons to chatroom participants, or to launch a one-on-one (private) chatroom. To access a chatroom from the browser: Press to access the main menu.
Downloading Premium Services Content With Sprint PCS Vision and your new wireless phone, you have access to a dynamic variety of Premium Service content such as downloadable Games, Ringers, Screen Savers, and other applications. The basic steps required to access and download Premium Service content are outlined below.
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Downloading an Item Once you’ve selected an item you wish to download, highlight it and or OK (left softkey). You will see a summary page for the press item including its title, the vendor, the download detail, the file size, and the cost.
Games Accessing Games You can play a variety of entertaining and graphically-rich games on your Sanyo SCP-4920. New games are easy to download and play. Tip: For complete instructions on downloading, see “Downloading Premium Services Content” on page 178. Downloading Games...
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Playing Games To play a downloaded game on your phone: Press to access the main menu. Select Downloads and press Highlight Games and press Select the game you wish to play and press Highlight Run and press Press OK (left softkey) if a prompt displays the days remaining on the game license.
Ringers Accessing Ringers You can personalize your wireless phone by downloading and assigning different ringers to numbers in your Contacts list. Tip: For complete instructions on downloading, see “Downloading Premium Services Content” on page 178. Downloading Ringers To download an available ringer to your phone: Press to access the main menu.
Assigning Downloaded Ringers You can assign downloaded ringers directly from the Downloads menu or through your phone’s Settings menu. To assign a downloaded ringer from the Downloads menu: Press to access the main menu. Select Downloads and press Highlight Ringers and press Highlight a downloaded ringer and press Highlight Play and press Highlight Assign and press...
Screen Savers Accessing Screen Savers Download unique images to use as screen savers – or make it easy to tell who’s calling by assigning specific images to numbers in your Contacts list. Tip: For complete instructions on downloading, see “Downloading Premium Services Content”...
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Assigning Downloaded Screen Savers Downloaded Screen Savers may be assigned directly from the Downloads menu or through the Settings menu. To assign a downloaded Screen Saver from the Downloads menu: Press to access the main menu. Select Downloads and press Highlight Screen Savers and press Highlight a downloaded Screen Saver and press Select Assign and press...
Exploring the Web With Web access on your phone, you can browse full-color graphic versions of your favorite Websites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your phone anywhere on the network provided to you.
Using the Browser Menu Navigating the Web from your phone using the Sprint PCS Vision home page is easy once you get the hang of it. For details on how to navigate the Web, select menu items, and more, see “Navigating the Web”...
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Creating a Bookmark Bookmarks allow you to store the address of your favorite Websites for easy access at a later time. To create a bookmark: Launch the Web page you want to mark. Press (right softkey) to go to the browser menu. Select Mark this page and press Note: Bookmarking a page does not store the page contents, just its address.
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Deleting a Bookmark To delete a bookmark: Launch the Web and press browser menu. Select View Bookmarks and press OK (left softkey). Highlight the bookmark you wish to erase and press softkey). Select Delete and press OK (left softkey). Press Yes (right softkey). Tip: To delete all bookmarks, select Moving a Bookmark...
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Reloading a Web Page To reload (refresh) a Web page: Launch the Web and press browser menu. Select Refresh this page and press OK (left softkey). Restarting the Web Browser If the Web browser appears to be malfunctioning or stops responding, you can usually fix the problem by simply restarting the browser.
Sprint PCS Vision FAQs How will I know when my phone is ready for Sprint PCS Vision service? When your phone is ready, your User Address will be displayed in the Phone# UserID menu. Go to Settings > Phone Info > Phone#/User ID. How do I sign-in for the first time? You are automatically signed in to access Sprint PCS Vision services when you turn on your phone.
Owner’s Record User’s Guide Proprietary Notice Part of getting the most out of your Sanyo SCP-4920 wireless phone is learning how the phone works and how to care for it. This section outlines performance and safety guidelines that help you understand the basic features of your phone’s operation.
Getting the Most Out of Your Reception Keeping Tabs on Signal Strength The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon.
Note: For the best care of your phone, only Sprint authorized personnel should service your phone and accessories. Faulty service may void the warranty. Maintaining Safe Use of and Access to Your Phone FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE Using Your Phone While Driving Talking on your phone while driving (or operating the phone without a hands-free...
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Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radiofrequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating systems and/or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals.
Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery’s performance. Use only Sprint-approved batteries and chargers. These chargers are designed to maximize battery life. Using other batteries or chargers voids your warranty and may cause damage.
Acknowledging Special Precautions and the FCC Notice FCC Notice This phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (propane or butane) must comply with the National Fire Protection Standard (NFPA-58).
SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. The highest reported SAR values of the SCP-4920 are: AMPS/CDMA modes (Part 22): Head: 1.130 W/kg; Body-worn: 0.568 W/kg PCS mode (Part 24): Head: 1.130 W/kg;...
(The following information comes from a consumer information Website jointly sponsored by the U.S. Food and Drug Administration (FDA) and the Federal Communications Commission (FCC), entitled “Cell Phone Facts: Consumer Information on Wireless Phones.” The information reproduced herein is dated July 29, 2003.
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as shoes and pocketbooks, and process food. Medical uses of RF energy include pacemaker monitoring and programming. How is radiofrequency radiation measured? RF waves and RF fields have both electrical and magnetic components. It is often convenient to express the strength of the RF field in terms of each component.
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FDA, EPA and other US government agencies responsible for public health and safety have worked together and in connection with WHO to monitor developments and identify research needs related to RF biological effects. What levels of RF energy are considered safe? Various organizations and countries have developed standards for exposure to radiofrequency energy.
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Government. While the FCC does not have the expertise to determine radiation exposure guidelines on its own, it does have the expertise and authority to recognize and adopt technically sound standards promulgated by other expert agencies and organizations, and has done so . (Our joint efforts with the FDA in developing this website is illustrative of the kind of inter-agency efforts and consultation we engage in regarding this health and safety issue.) Under the National Environmental Policy Act of 1969 (NEPA), the FCC has...
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model. The FCC ID number is usually printed somewhere on the case of the phone. Sometimes it may be necessary to remove the battery pack to find the number. Once you have the ID number, go to the following Web address: www.fcc.gov/oet/fccid.
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user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike “hand-free” kits, these so-called “shields” may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption.
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the antenna. Therefore, RF exposure on the ground is much less than exposure very close to the antenna and in the path of the transmitted radio signal. In fact, ground-level exposure from such antennas is typically thousands of times less than the exposure levels recommended as safe by expert organizations.
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be brought to the FCC’s attention by contacting the FCC RF Safety Program at: 202-418-2464 or by email: rfsafety@fcc.gov. Does the FCC maintain a database that includes information on the location and technical parameters of all the transmitting towers it regulates? Each of the FCC Bureaus maintains its own licensing database system for the service(s) it regulates (e.g., television, cellular service, satellite earth stations.) The FCC issues two types of licenses: site specific and market based.
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produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results.
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phones. Base stations are thus not the primary subject of the safety questions discussed in this document. What kinds of phones are the subject of this update? The term “wireless phone” refers here to hand-held wireless phones with built- in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user’s head.
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that is directly applicable to human populations, but 10 or more years’ follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop - if they do - may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones.
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Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers.
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These agencies include the Food and Drug Administration (FDA), the Environmental Protection Agency (EPA), the Occupational Safety and Health Administration (OSHA), the National Institute for Occupational Safety and Health (NIOSH), the National Telecommunications and Information Administration (NTIA) and the Department of Defense (DOD). By authority of the Radiation Control for Health and Safety Act of 1968, the Center for Devices and Radiological Health (CDRH) of the FDA develops performance standards for the emission of radiation from electronic products...
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In addition, if the cell phone presents a risk of injury to the user, FDA may also take regulatory action. The most important post-grant test, from a consumer’s perspective, is testing of the RF...
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RF, and concerning chronic effects of long-term exposure to cellular telephone RF (that is, the risks from using a cell phone for many years). If new information leads FDA to believe that a change to FCC’s measurement policy may be appropriate, FDA will contact FCC and both agencies will work together to develop a mutually-acceptable approach.
Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: Sanyo SCP-4920 Serial No.: User’s Guide Proprietary Notice CDMA Technology is licensed by QUALCOMM Incorporated under one or more of...