Futher information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 23 1.1 General information.... 4 9 Programmes ...... 26 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 30 1.4 Safe installation ...... 5 11 Laundry........ 30 1.5 Safe use ........
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14 Childproof lock...... 34 20.3 Using the appliance again .. 54 14.1 Activating the childproof 20.4 Disposing of old appliance ... 55 lock ........ 34 21 Customer Service.... 55 14.2 Deactivating the childproof 21.1 Product number (E-Nr.), lock ........ 34 production number (FD) 15 Home Connect ...... 35 and consecutive numbering 15.1 Setting up the Home Con-...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 30 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transport locks to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
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en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 40 Door...
en Familiarising yourself with your appliance Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 32 Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
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Familiarising yourself with your appliance en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted briefly press More again. brightly on the display. Adjusting the display of additional ATTENTION! buttons Pressing on the display with force You can adjust the buttons that are may cause damage.
en first time Add washing powder that contains Changing a setting value a bleaching agent to compart- If you activate certain settings, the ment II. display shows selection buttons and you can change the setting value. Press the selection buttons ▶ → Page 23. The display shows the setting value.
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Display en 7 Display The display shows the current settings, options or relevant information. Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Designation More information...
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en Display Display Designation More information Steaming Programme status Blood Blood The stain type is activated. Grass Grass The stain type is activated. Red Wine Red Wine The stain type is activated. Sweat Sweat The stain type is activated.
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Buttons en 8 Buttons Some buttons are hidden for a re- Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the The selection of programme settings...
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en Buttons Button Selection More information - 1400 Adjust the spin speed or activate (Spin Speed) (Rinse Hold). Set spin speed in rpm. is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
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Buttons en Button Selection More information Power Rinse ¡ Activate Activate or deactivate three additional rinse cycles. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. Silent Wash ¡ Activate Activate or deactivate quiet operation, e.g.
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en Programmes 9 Programmes Notes ¡ The laundry's care labels provide you with additional information on pro- gramme selection. ¡ Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
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Programmes en Programme Description Max. load (kg) Quick Mix Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Delicates/ Wash delicate, washable items made from silk, vis- Silk ...
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en Programmes Programme Description Max. load (kg) Hygiene Plus Wash hard-wearing items made from cotton, linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process.
Programmes en Programme Description Max. load (kg) Jeans/Dark Wash dark-coloured and colour-intense items made Wash from cotton or easy-care fabric, e.g. jeans. Turn laundry inside-out before washing. Use liquid detergent. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm ...
en Accessories 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 55. Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx.
Detergents and care products en Note: The lighting for the drum goes 12 Detergents and care out automatically. products 13.2 Setting a programme The manufacturer's instructions for use and dosage can be found on the Press the required programme. packaging. → "Programmes", Page 26 Notes ¡ When using liquid detergents, only use liquid detergents that are self- flowing ¡...
en operation Close the door. 13.3 Adjusting the pro- Ensure that there is no laundry gramme settings trapped in the door. Requirement: A programme has been set. 13.6 Inserting the measuring → "Setting a programme", Page 31 aid for liquid detergent Adjust the programme settings. ▶ If you order the measuring aid as an → "Buttons", Page 23 accessory, you must use the measur-...
operation en Slide the measuring aid forwards. 13.9 Starting the programme Requirement: A programme is set. → "Setting a programme", Page 31 Press ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows the programme duration or the programme end time.
en Childproof lock Wipe the rubber gasket dry and re- 13.12 Cancelling the pro- move any foreign objects. gramme Press Open the door. The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start ...
Home Connect en So that the programme currently 15.1 Setting up the running is not cancelled, the pro- Home Connect app gramme selector must be set to the initial programme. Install the Home Connect app on your mobile device. Home Connect 15 Home Connect This appliance is network-capable. Home Connect Connecting your appliance to a mo- bile device lets you control its func-...
en Home Connect 15.3 Home Connect menu 15.5 Deactivating Wi-Fi on the appliance The Home Connect menu contains all of the Home Connect settings. Requirements ¡ The Home Connect menu is called Calling up the Home Connect menu → "Calling up the Home Connect Press and hold Remote Start for ▶...
Home Connect en Press Remote Start. This initial registration prepares the ▶ Home Connect functions for use and a Remote Start lights up and the is only required when you want to appliance is enabled for remote use the Home Connect functions for start via the Home Connect app.
en Basic settings 16 Basic settings You can configure the basic settings for your appliance to meet your needs. 16.1 Overview of the basic settings Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
Programme counter en 16.2 Changing the basic set- 18 Cleaning and servi- tings cing Requirement: The display shows all To keep your appliance working effi- additional buttons. ciently for a long time, it is important → "Displaying or hiding additional but- to clean and maintain it carefully. tons", Page 19 To call up the basic settings, press 18.1 Cleaning the drum...
en Cleaning and servicing Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
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Cleaning and servicing en Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 40 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
Cleaning and servicing en Insert and close the service flap. Remove any blockages from the intake opening. 18.4 Cleaning the intake Note: Do not use any sharp or poin- opening in the rubber ted objects. gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
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en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:35 / -10" There is water in the base trough. Turn off the water tap. ▶ Call the after-sales service. ▶ → "Customer Service", Page 55 The appliance is leaking. Turn off the water tap. ▶ Call the after-sales service. ▶...
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Troubleshooting en Fault Cause and troubleshooting The appliance is not Check whether the lighting in your kitchen or other ▶ working. appliances are working. The programme does You have not pressed not start. Press ▶ Door is not closed. Close the door. ▶...
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Spin or ▶ ing. Drain and pressing → "Resuming the programme when the programme status is Rinse Hold", Page 34 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault – no action required. ▶ The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.
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Troubleshooting en Fault Cause and troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶ spin speed. The load is too large. The next time you run a wash cycle, reduce the ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the Rinse programme. ▶ Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying.
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Troubleshooting en Fault Cause and troubleshooting Water is leaking from Dirt on the door or seal causes leaks. below the door. Clean the door and the seal. ▶...
en Transportation, storage and disposal 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 40 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
Consumption values en 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
en Technical data You can find more information about Appliance depth 109.0 cm your model online at https:// with door open eprel.ec.europa.eu/ . This web ad- Weight 82.6 kg dress is linked to the official EU Maximum load 9.0 kg EPREL product database. Please then follow the instructions on Mains voltage 220-240 V,...
A detailed Declaration of Conformity can be found online at www.bosch- 24 Declaration of Con- home.co.uk among the additional formity documents on the product page for your appliance.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.