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Washing Machine
User manual
WD14T******/WD13T******/WD12T******

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Summary of Contents for Samsung WD14T Series

  • Page 1 Washing Machine User manual WD14T******/WD13T******/WD12T******...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions To minimize the risk of fire in a tumble dryer, the following should be observed Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE...
  • Page 3 Maintenance Drum Clean+ Emergency drain Cleaning Defrosting your washing machine Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Page 6 Safety information 6. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings; 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 7 15. Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer. 16. Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
  • Page 8 Safety information 23. This appliance is intended to be used in household only and it is not intended to be used such as: – staff kitchen areas in shops, offices and other working environments; – farm houses; – by clients in hotels, motels and other residential type environments;...
  • Page 9: To Minimize The Risk Of Fire In A Tumble Dryer, The Following Should Be Observed

    To minimize the risk of fire in a tumble dryer, the following should be observed CAUTION Items that have been spotted or soaked with vegetable or cooking oil constitute a fire hazard and should not be placed in a tumble dryer. Oil-affected items can ignite spontaneously, especially when exposed to heat sources such as in a tumble dryer.
  • Page 10: Critical Installation Warnings

    Safety information Oil-affected items can ignite spontaneously, especially when exposed to heat sources such as in a tumble dryer. The items become warm, causing an oxidation reaction in the oil. Oxidation creates heat. If the heat cannot escape, the items can become hot enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat from escaping and so create a fire hazard.
  • Page 11 Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions.
  • Page 12: Installation Cautions

    Safety information Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. • Failure to do so may result in electric shock or fire due to electric leakage. Install your appliance on a solid, level floor that can support its weight. •...
  • Page 13: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 14 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 15 Do not operate the washing machine when the detergent drawer is removed. • This may result in electric shock or injury due to a water leak. Do not touch the insides of the drum during or just after drying as it is hot. •...
  • Page 16: Critical Cleaning Warnings

    Safety information Make sure that the pockets of all the clothing items to be washed are empty. • Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance. Do not wash clothing with large buckles, buttons or other heavy metal objects. Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.
  • Page 17: Instructions About The Weee

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com...
  • Page 18: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Manual dispenser 02 Release lever...
  • Page 19 * The design of the drawer and/or the lever differs with the model. Spanner Bolt caps Hose guide Cold water hose Hot water hose Cap fixer Liquid detergent guide (applicable models only) Accessories (not supplied) • Stacking kit : SK-DH (WD1*T******, WD8*T******, WD8*T9*****, WD9*T9***** Models only) SKK-UR (WD12T******, WD13T******, WD14T****** Models only) Staking kit is required to stack a dryer on a washing machine.
  • Page 20: Installation Requirements

    • Improperly connected grounding conductors may cause electric shock. Drain Samsung recommends a standpipe 60-90 cm high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 21 Flooring Alcove installation For best performance, the washing machine must Minimum clearance for stable operation: be installed on a solid floor. Wood floors may need Sides 25 mm to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces 25 mm do not resist vibration well and may cause the Rear...
  • Page 22: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 °C) •...
  • Page 23 1. Locate the shipping bolts (marked with circle in the figure) on the rear side of the washing machine. CAUTION Do not remove the screw (A) that fixes the hose clip. 2. Using the supplied spanner, loosen all the shipping bolts by turning them anticlockwise.
  • Page 24 Installation 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). English...
  • Page 25 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord.
  • Page 26 If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
  • Page 27 CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high- pressure hose. Connecting to a non-threaded water tap 1. Remove the adaptor (A) from the water hose (B). 2.
  • Page 28 Installation 6. While pulling down part (D) on the water hose, connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. To complete connecting the water hose, see 2 and 3 on the “Connecting to a threaded water tap”...
  • Page 29 Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak. NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine. English 29...
  • Page 30 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
  • Page 31: Environment

    In a sink drain pipe branch The drain pipe branch mush be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it.
  • Page 32: Before You Start

    Before you start Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. • Initial setup will not repeat after you’ve finalized it. In order to finalize the initial setup, you must run a wash cycle at least once.
  • Page 33: Laundry Guidelines

    Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •...
  • Page 34 Before you start STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 42. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
  • Page 35 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.
  • Page 36: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The manual dispenser models provide a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. Prewash compartment: Apply prewash detergent. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 37 3. Apply fabric softener to the softener compartment. Do not exceed the max line. 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION •...
  • Page 38 Before you start To use liquid detergent manually First insert the provided liquid detergent container in main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). English...
  • Page 39: Operations

    Operations Control panel Tap to turn the washing machine on or off. • If you do not manipulate the control panel for 10 minutes after the washing machine is turned on, the washing machine automatically turns off. • The washing machine automatically turns off when the cycle completes. 01 Power CAUTION Do not tap...
  • Page 40 Operations Tap to activate or deactivate the Smart Control function. Tap and hold to enter pairing mode to connect to the SmartThings app. 10 Smart Control • When the Smart Control function is activated, you can control your washing machine remotely using the SmartThings app on your smartphone or tablet (Android or iOS).
  • Page 41: Operating A Cycle

    Operating a cycle 1. Tap turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. For more information on Cycle overview, see page 42. 3. Tap , or to change the default cycle settings. 4.
  • Page 42: Cycle Overview

    Operations Cycle overview Cycle descriptions Max load Cycle Description (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the Cotton load. • For cleaning lightly soiled cotton items at a nominal temperature of 20 °C.
  • Page 43 Max load Cycle Description (kg) • Specific for machine-washable wool. • The Wool cycle features fine pulsating and soaking Wool to protect the wool fibres from shrinkage/distortion. • A neutral detergent is recommended. • For bed spreads, bed sheets, bedding covers, etc. Bedding •...
  • Page 44 Operations Max load Cycle Description (kg) • Cleans the drum by removing dirt and bacteria from • Perform once every 40 washes with no detergent or Drum Clean (WD**T5***** bleach applied. Notification message appears after models only) every 40 washes. •...
  • Page 45: Additional Functions

    Additional functions Using Additional Functions 1. Tap 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap •...
  • Page 46 Operations Prewash You can add a preliminary washing cycle before the main wash cycle. 1. Select a cycle and change the cycle settings as necessary. 2. Tap 3. Turn the Navigation dial to select Prewash, and then tap 4. Tap and hold Intensive For badly soiled laundry.
  • Page 47 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.
  • Page 48: System Functions

    Operations System functions Using System Functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system function, and then tap 3. Tap to change the selected function’s settings or start the function. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap AI Pattern...
  • Page 49 Calibration You can run calibration again for accurate weight detection. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Calibration, and then tap Calibration does not start if the door is not closed properly. The drum rotates clockwise and anticlockwise for about 3 minutes. 3.
  • Page 50: Special Features

    Operations Special features AddWash (applicable models only) To add laundry after the wash starts, use the AddWash door. 1. Tap and hold to stop the wash cycle. 2. Press the upper area of the AddWash door to unlock the door. The door will move inward slightly when you press it and then open.
  • Page 51 • When using hot water for the wash, the AddWash door may appear to leak water after opening and closing the AddWash door. This is normal, simply because steam emerging from the open AddWash door has cooled and formed water drops on the surface. •...
  • Page 52 Operations • If the washing machine's Wi-Fi is not connected to an AP (access point), the Wi-Fi will turn off when you turn of the power. Stay Connect Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a cycle.
  • Page 53: Smartthings (Applicable Models Only)

    You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1.
  • Page 54: Open Source Announcement

    (Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;...
  • Page 55: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean+ Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1.
  • Page 56: Emergency Drain

    Maintenance Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open. 3.
  • Page 57: Cleaning

    Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. AddWash door (applicable models only) 1. Open the AddWash door. 2. Use a wet cloth to clean the AddWash door. Do not use cleaning agents.
  • Page 58 Maintenance Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine.
  • Page 59 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
  • Page 60 Maintenance Detergent drawer 1. While holding down the release lever inside the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush. 4. Reinsert the liquid detergent container to the drawer. 5.
  • Page 61: Defrosting Your Washing Machine

    Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.
  • Page 62: Troubleshooting

    Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions.
  • Page 63 Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
  • Page 64 Troubleshooting Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. •...
  • Page 65 Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. Leaks water. • Avoid overloading. •...
  • Page 66: Information Codes

    Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. •...
  • Page 67 Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
  • Page 68 The drying heater is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English...
  • Page 69: Specifications

    Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed.
  • Page 70 Specifications Ironing Very mild professional wet-cleaning. Iron at maximum sole plate temperature of 200 °C. Do not wet-clean. Iron at maximum sole plate temperature of 150 °C. NOTE Iron at maximum sole plate • The letters in a circle indicate the solvents (P, temperature of 110 °C.
  • Page 71: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.
  • Page 72 Specifications Type Front loading washing machine Model name WD14T****** WD13T****** WD12T****** A (Width) 600 mm 600 mm 600 mm B (Height) 850 mm 850 mm 850 mm Dimensions C (Depth) 650 mm 650 mm 650 mm 733 mm 733 mm 733 mm 1170 mm 1170 mm...
  • Page 73 Memo...
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  • Page 76 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 726 786 www.samsung.com/nz/support DC68-04288Q-00...

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