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User Manual
S27C39* S32C39*
(Singapore only : S27C390EAE / S32C390EAE)
(Saudi Arabia only : S27C390EAM
S32C390EAM)
/
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Related Manuals for Samsung S27C390EAE
Summary of Contents for Samsung S27C390EAE
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports OnScreen Display Installation Operation Connecting and Using a PC System Connection Using the HDMI Cable Cleaning Support Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products. -
Page 5: Installation
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a smoke. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... - Page 7 Caution • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Insert the stand neck into the stand Turn the stand neck 180°... -
Page 10: Removing The Stand
Removing the Stand ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) Press the lower part of the monitor with one Remove the stand neck from the stand base... -
Page 11: Precautions For Moving The Product
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. -
Page 12: Adjusting The Product Tilt
Adjusting the Product Tilt Caution After adjusting the product tilt and height, if the screen is not level, take the following actions. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -
Page 13: Anti-Theft Lock
Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk. -
Page 14: Control Panel
Control Panel Parts Description JOG Button Multi directional button that helps navigate. This LED is power status indicator. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality. -
Page 15: Direct Key Guide
Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Brightness Volume Source Features Eye Saver Mode Off ― The Direct Key Guide screen shows if Eye Saver Mode is enabled. -
Page 16: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 17: Ports
Ports Port Description Connect to an audio output device such as headphones. Connects to a PC using a DP cable. ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to Connects to a source device using an HDMI cable or HDMI-DVI cable. -
Page 18: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. -
Page 19: Connecting The Power
Connecting the Power Tidying Up the Connected Cables Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product. ‒ Rated power consumption for adapters differs depending on the model. Use an adapter that meets the power consumption specification of the model. -
Page 20: Setting Optimum Resolution
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. -
Page 21: Menu
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode... - Page 22 Description Brightness You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter. ― This menu is not available when Eye Saver Mode is enabled. ― This menu is not available when Eco Saving Plus is enabled.
- Page 23 Description Color Color Tone Color Tone: Select a colour tone that best suits your viewing needs. • R-Gain: Adjust high-level red intensity. • G-Gain: Adjust high-level green intensity. • B-Gain: Adjust high-level blue intensity. • R-Offset: Adjust low-level red intensity. •...
- Page 24 Description Black Level If a DVD player or set-top box etc is connected to the product via HDMI, image quality degradation (contrast/colour degradation, black level, etc.) may occur, depending on the connected source device. In such case, Black Level can be used to adjust the image quality. •...
- Page 25 Description Screen Ratio Change the picture size. mode • Auto Wide mode • 16:9 Screen Fit ― The function may not be supported depending on the ports provided with the product. ― Changing the Screen Ratio is available when the following conditions are satisfied. ―...
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Page 26: Onscreen Display
OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use. -
Page 27: System
System Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Sound Volume Change the Volume setting. - Page 28 Description Dynamic Brightness Automatically adjust the Brightness to provide the best possible screen contrast under the current conditions. ― This option is not available when FreeSync is in mode. ― This menu is not available when Eye Saver Mode is enabled. ―...
- Page 29 Description PC/AV Mode PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. ― Products with a display area of 16:9 or 16:10 are only supported. DisplayPort Ver. Select the DisplayPort version to use. ―...
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Page 30: Support
Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the SERVICE port on the monitor. -
Page 31: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 32: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 33 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not switch on. Screen colour is inconsistent. Check that the power cable is connected properly. Change the Color settings.
- Page 34 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 35: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •... -
Page 36: Specifications
Based on the AC voltage of the adapter. For the DC voltage of the product, • The specifications are subject to change without notice to improve quality. refer to the product label. • For detailed device specifications, visit the Samsung website. Signal connectors HDMI, DisplayPort Environmental Operating conditions Temperature: 10 °C –... -
Page 37: Standard Signal Mode Table
Standard Signal Mode Table Model Name S27C39* S32C39* Synchronization Horizontal Frequency 53.04 ~ 85.44 kHz 52.0 ~ 91.0 kHz Vertical Frequency 48 ~ 75 Hz 48 ~ 76 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 75 Hz Maximum Resolution If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. - Page 38 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1152 x 864 67.500 75.000 108.000 MAC, 1152 x 870 68.681 75.062 100.000 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981...
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Page 39: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •... -
Page 40: Freesync
― If you encounter any issues when using the function, contact the Samsung Service Centre. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.