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Troubleshooting
USB mouse
Problem
On-screen pointer does
not respond to mouse
operation
Double-clicking does
not work
The mouse pointer
moves too fast or too
slow
The mouse pointer
moves erratically
USB
Also refer to your USB device's documentation.
Problem
USB device does not
work
9-12
Procedure
The system might be busy. If the pointer is
shaped as an hourglass, wait for it to resume its
normal shape and try again to move it.
Make sure the mouse is properly connected to
the USB port.
Try changing the double-click speed setting in
the mouse control utility.
1. To access this utility, click
Hardware and Sound, then Mouse icon.
2. Wihtin the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
Try changing the speed setting in the mouse
control utility.
1. To access this utility, click
Hardware and Sound, then Mouse icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click OK.
The mouse might be dirty. Refer to your mouse
documentation for instructions on cleaning.
If problems persist, contact your dealer.
Procedure
Check for a firm cable connection between the
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows
documentation for information on checking the
drivers.
If problems persist, contact your dealer.
, Control Panel,
, Control Panel,
®
Vista
User's Manual
- Quick Links:
- Hardware
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