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Quick troubleshooting guide
Visit the Dashr forum for instructions, FAQs, etc. -- www.dashrsystems.com/forum
Symptom
T1.1 - If you are testing in the sun, make sure that the laser is
oriented towards the sun so that the laser hits the shaded side of
T1: Laser is not tripping
the athlete.
on the module
T1.2 - Turn the laser on next to reflector (while pointing the laser at
(Red/Green Light on
the reflector) and slowly back up to a distance of ~6 feet.
module).
T1.3 - Orient the laser downward at the reflector.
T1.4 - Change the batteries, use lithium ion when available.
T2.1 - Make sure that you are positioned between the START and
T2: Laser trip is not
STOP laser. Being too far from the timing gate may result in
registering in the Dashr
occasionally missing a laser trip. See T5.
App.
T2.2 - When in doubt, restart Bluetooth on the phone, restart the
Dashr App, and re-connect the lasers. Reinstall App if necessary.
T3.1 - Reflective clothing, such as white baseball pants, may
T3: Laser is tripping for
increase light bouncing back to the laser. Reposition the lasers to
most but not all
hit the shaded side of the athlete and make sure they are not
athletes.
wearing reflective clothing.
T4: Laser is not
T4.1 - Turn the laser off, then back on and retry.
connecting to the
T4.2 -Restart Bluetooth on the phone, restart the Dashr App, and
mobile device.
re-connect the lasers. Reinstall App if necessary.
T5.1 – Your phone has lost connection with laser. Make sure your
T5: Laser has
phone is not on the ground; remove phone's case (if present);
disconnected.
make sure your body is not between the phone and laser; ensure
you have fresh batteries; stand at the center of the drill.
T6: Getting the error
T6.1 - This error occurs when a downfield laser is tripped for several
"Check Stop Laser
seconds before the actual test begins - a check for the operator to
Alignment".
make sure everything is aligned before timing.
T7.1 - Timing off the front foot in the Dash drill will result in faster
than actual times (full step before moving their front foot). For 2-
point starts we suggest using the Flying drill with the beam waist
high, right in front of the athlete.
T7: Unrealistic times.
T7.2 - Tripods being too low (shin of the athlete) can result in
slightly off times due to the leg being in front of or behind the
athlete's body when crossing the beam. We suggest waist high
placement.
www.dashrsystems.com
www.dashrsystems.com
Email: info@dashrsystems.com
Phone: 844.44.DASHR
Actions
Dashr uses a mobile application to control the laser modules and display testing
times. The free Dashr Wireless Timing App can be downloaded from both the
Google Play Store and the Apple App Store.
NOTE: Operation of the system requires that your phone has Bluetooth® turned on
to connect to the laser modules. Connection takes place in the App, not your
phones' settings.
Make sure that your phone/tablet is properly charged before using the Dashr
system. Open the Dashr App on your mobile device and log into your Dashr
account. If you do not have an account, you can make one at
dashboard.dashrsystems.com.
BATTERY COMPARTMENT: The bottom of the laser module has a battery cover
that snaps in and out. To remove the cover, squeeze the battery cover on the laser
side of the module (sometimes these are tight when new). This will release the
clips and allow you to pull to cover off.
BATTERIES: Each Dashr|Blue laser module requires two AA batteries. Make sure
you put the batteries in correctly and have the silk ribbon under the batteries for
removal. Look for the + sign in the battery compartment to properly align your
battery. Failing to put the batteries in correctly may damage the laser.
All Dashr products (besides 2.0 and RFID modules) need to be registered with your
phone or tablet. To do this, select "Device Registration" from the main page and
power on your Dashr devices one at a time – selecting it from the "Available
Devices" list and assigning it a number. There is a spot on your Dashr device where
you can label your device with that number. Repeat this for each device. Note that
this must only be done once per phone/tablet that uses the Dashr device(s).
Results You Can Trust
U
M
SER
ANUAL
Dashr|B
LUE
1. Download our App
2. Install/Open App
3. Install batteries in lasers
4. Register your devices
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Related Manuals for Dashr BLUE
Summary of Contents for Dashr BLUE
- Page 1 T7.2 - Tripods being too low (shin of the athlete) can result in Devices” list and assigning it a number. There is a spot on your Dashr device where slightly off times due to the leg being in front of or behind the you can label your device with that number.
- Page 2 5 seconds for the laser to calibrate to the select Blue, as you are using the Dashr|Blue series of lasers, to begin configuring environment. If the light on the back of the laser is GREEN then the gate is setup.