Epson Small-in-One XP-960 - Printer Manual

Also See for Small-in-One XP-960:

Quick manual (17 pages)

Table of Contents

Contents

1 Unpack
2 Turn on and configure
3 Install ink cartridges
4 Load paper
5 Install software
6 Mobile printing
7 Any problems
8 Any questions
9 Need paper and ink?
10 Documents / Resources
- 10.1 References
- 10.2 Download manual

Epson Small-in-One XP-960 - Printer Manual

Unpack

Note:

Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
The CD/DVD tray is taped to the bottom of cassette 2.

Remove all protective materials from the product.
Lift up the scanner unit and remove all protective materials.
Lower the scanner unit.

Turn on and configure

Connect the power cord to the back of the printer and to an electrical outlet.

Do not connect to your computer yet.
Turn on the product, then adjust the control panel.
Select your language.

Note:

You can change the language later using the product's control panel.
If an error message appears, turn off the product and check that no protective material has been left inside the product.

Install ink cartridges

Lift up the scanner unit.

Do not touch the flat, white cable.
Unpack the ink cartridges.

Do not touch the areas shown below. Doing so may prevent normal operation and printing.
Remove the cap from each ink cartridge. Store the caps in the included plastic bag.

Note: Save the caps and use them to recap the ink cartridges after removing them for storage or disposal.
Insert the cartridges at an angle in the holder for each color. Press each cartridge down until it clicks.
Lower the scanner unit.
The printer starts charging the ink. Ink charging takes approximately 7 minutes. When you see a completion message on the printer's LCD screen, charging is complete.

Don't turn off the printer or raise the scanner unit while the printer is charging or you'll waste ink.

Note: The cartridges included with the printer are designed for printer set up and not for resale. After some ink is used for charging, the rest is available for printing.

Load paper

You can load the following paper sizes:

Cassette 1: 3.5 × 5-, 4 × 6-, or 5 × 7-inch photo paper
Cassette 2: Letter-size, A4-, legal-size, or 8 × 10-inch paper See the instructions below for loading paper.
Rear paper feed slot: Up to 11 × 17, one sheet at a time

Lower the front cover (if it's not open already) and pull on the front cover to pull out the paper cassette.
Slide the side edge guides outward and set the front edge guide to the paper size you are using.
Insert the paper with the glossy or printable side facedown.

Note: Make sure the paper is loaded against the front edge guide and not sticking out from the end of the cassette.
Slide the side edge guides against the paper, but not too tight. Make sure the paper is under the tabs on the side edge guides.
Keep the cassette flat as you insert it all the way.
Select the paper settings on the product's control panel, if prompted.

Install software

Note: If your computer does not have a CD/DVD drive or you are using a Mac, an Internet connection is required to obtain the product software.

Make sure the product is NOT CONNECTED to your computer.
Windows: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.
Insert the product CD or download and run your product's software package:
epson.com/support/xp960 (U.S.) or
epson.ca/support/xp960 (Canada)
Follow the instructions on the screen to run the setup program.
OS X: Make sure you install Software Updater to receive firmware and software updates for your product.
When you see the Select Your Connection screen, select one of the following:
- Wireless connection
  In most cases, the software installer automatically attempts to set up your wireless connection. If setup was unsuccessful, you will be prompted to set up your wireless connection manually. Make sure you know your network name (SSID) and password.
- Direct USB connection
  Make sure you have a USB cable (not included).
- Wired network connection
  Make sure you have an Ethernet cable (not included).
When software installation is complete, restart your computer.

Mobile printing

Connect wirelessly from your tablet, smartphone, or computer. Print documents and photos from across the room or around the world. Visit epson.com/solutionsfinder.

Any problems

Network setup was unsuccessful

Make sure you select the right network name (SSID). The product can only connect to a network that supports 2.4 GHz.
If you see a firewall alert message, click Unblock or Allow to let setup continue.
If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Passwords must be entered in the correct case.

There are lines or incorrect colors in my printouts

Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

The product's screen is dark

Touch the screen to wake your product from sleep mode.

Setup is unable to find my product after connecting it with a USB cable.
Make sure the product is turned on and securely connected as shown:
Connecting the unit via a USB cable

Any questions

Technical support
epson.com/support (U.S.) or epson.ca/support (Canada) (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Need paper and ink?

Try Epson specialty papers with Claria professional results. You can purchase them at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. Call 800-GO-EPSON (800-463-7766).

XP-960 replacement ink cartridges
Color	Standard-capacity	High-capacity
Black	277	277XL
Cyan	277	277XL
Magenta	277	277XL
Yellow	277	277XL
Light Cyan	277	277XL
Light Magenta	277	277XL