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UMAX Technologies Astra 2000U Owner's Manual
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UMAX Technologies Astra 2000U Owner's Manual

Umax 2000u: user guide
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  • Page 1 Astra 2000U/P OWNER’S GUIDE...
  • Page 2 Trademarks UMAX is a trademark of UMAX Technologies, Inc. Astra is a trademark of UMAX Technologies. IBM PC/AT is a trademark of International Business Machines Corporation. MS-Windows, Windows, and MS-DOS are trademarks of Microsoft Corporation. PhotoDeluxe is a trademark of Adobe Systems, Inc.

  • Page 3: Table Of Contents

    Introduction...9 Unpacking the Scanner...9 Astra 2000U Package Contents...10 Astra 2000P Package Contents ...10 Getting to Know Your Scanner ...11 Astra 2000U and Astra 2000P Scanner Elements...11 Astra 2000U Backpanel ...11 Astra 2000P Backpanel...12 System Requirements ...12 Installing the Hardware ...13 About Scanner Connectors...13...
  • Page 4 Installing Acrobat Reader for Macintosh Users ... 92 Troubleshooting... 92 General Problems and Solutions ... 92 Astra 2000U (Windows 98/95 OSR2) Problems and Solutions ... 93 Astra 2000U (Macintosh version) Problems and Solutions... 97 Astra 2000P (Windows 98/95 OSR2) Problems and Solutions... 100...
  • Page 5 UMAX Astra 2000U/P Owner’s Guide Contacting Technical Support ...103 Maintenance ...104 Static Electricity Precautions...104 Cleaning ...105 APPENDIX A. TECHNICAL SPECIFICATIONS... 107 Scanner Specifications ...107 GLOSSARY ... 109 FCC DECLARATION OF CONFORMITY... 115 WARRANTY ... 116 INDEX ... 117...

  • Page 7: About This Manual

    UMAX Astra 2000U/P Owner’s Guide ABOUT THIS MANUAL This is the Owner’s Guide for the UMAX Astra 2000U and the Astra 2000P scanners. It will provide information you will need to operate your scanner, as well as show you how to use the software that comes with it.
  • Page 8 Chapter 5. How to Get Help Chapter 5 contains information you can refer to when you need assistance with the scanner or the bundled software. The information includes: how to access the online manuals for all the bundled software, troubleshooting guidelines, and how to contact the manufacturer for additional assistance.

  • Page 9: Chapter 1. Getting Started

    CHAPTER 1. Getting Started Introduction Thank you for purchasing the UMAX Astra 2000U or Astra 2000P scanner. These versatile units are perfect for the home or office. Use these scanners to add variety and flair to your documents, or to help you share images with others.

  • Page 10: Astra 2000U Package Contents

    Astra 2000U Package Contents UMAX Astra 2000U Flatbed scanner USB Interface Cable Quick Start Guide and Owner’s Manual Power Adapter ® Adobe PhotoDeluxe version) ® Adobe PhotoDeluxe UMAX Scanner CD-ROM which contains: UMAX VistaScan VistaAccess VistaShuttle (PC only) ® Caere OmniPage ®...

  • Page 11: Getting To Know Your Scanner

    The plastic cover that protects the object glass. Object Glass The glass surface on which documents or images are placed. Astra 2000U and Astra 2000P Scanner Elements 4-Pin USB Connector UMAX Astra 2000U/P Owner’s Guide Astra 2000U Backpanel Power Indicator Illuminates to...

  • Page 12: Astra 2000P Backpanel

    System Requirements This section defines the minimum system requirements necessary to operate either the Astra 2000U or Astra 2000P scanner. Please refer to the section below that applies to your scanner and computer type. Astra 2000U Scanner...

  • Page 13: Installing The Hardware

    With this new USB “plug-and-play” technology, your computer automatically configures any recently attached peripherals (such as a mouse or a scanner) as soon as you reboot the computer. UMAX Astra 2000U/P Owner’s Guide...

  • Page 14: Setting Up - General Information

    Another common communication interface is the parallel port. The parallel port interface is the standard method for connecting a printer to a PC computer. In order to use the Astra 2000P scanner, you must make sure that the mode of your parallel port is set correctly.

  • Page 15: Connecting The Hardware Interface Cables

    Connecting the Hardware Interface Cables If your computer has a USB port, follow the instructions in the “Connecting the USB Cable” section to connect the scanner to your computer. If your computer has a parallel port, follow the instructions in the “Connecting the Parallel Cable”...
  • Page 16 3. Plug the other end of this cable into the port located on the back panel of the scanner. Connecting the Parallel Port Cable 1. Turn off your computer and unplug the power cord. 2. Locate the parallel cable included with your scanner. Connect the 25-pin parallel interface cable to your PC’s parallel port.

  • Page 17: Connecting The Power Adapter

    NOTE: If you have a printer connected to your computer’s parallel port, disconnect the printer and plug it into the “To Printer” port located on the back of the scanner. Plug the scanner cable into the parallel port. This provides a pass- through connection so you can use the printer of the scanner.

  • Page 18: Installing The Software

    Installing the Software Now that you have made the physical connection between the Astra 2000U/P scanner and your computer, the next step is to install the software that allows the two devices to communicate with one another. Because the Macintosh and PC installation procedures are different for PhotoDeluxe, the installation instructions for that software is divided into PC and Macintosh software installation sections.

  • Page 19: Installing Photodeluxe On Your Macintosh

    Insert the CD-ROM labeled “PhotoDeluxe” into your computer’s CD-ROM drive. Your computer should automatically read the disc and display the folders contained on the CD-ROM. Double-click on the Adobe PhotoDeluxe Installer icon. Follow the onscreen instructions. UMAX Astra 2000U/P Owner’s Guide...

  • Page 20: Install Vistascan Drivers, Presto! Pagemanager, Presto! Photoalbum, Presto! Pagetype, Omnipage Le And Online Manuals

    Install VistaScan Drivers, Presto! PageManager, Presto! PhotoAlbum, Presto! PageType, OmniPage LE and Online Manuals Insert the UMAX Scanner CD into your computer’s CD-ROM after you have finished installing the software on the PhotoDeluxe CD. FOR PC USERS: If your computer does not automatically begin installing the programs contained on this disc after inserting it into the CD-ROM, click on the “Start bar,”...

  • Page 21: Chapter 2. Your First Scan

    CHAPTER 2. Your First Scan Before you begin your first scan, you must install the scanner and the bundled software. Refer to the Quick Start Guide for installation and scanner test instructions. You can perform a basic scan using any of the software applications bundled with this scanner.
  • Page 22 VistaScan software after installing the scanner. 9. Click the Scanner Test, and the UMAX Scanner Test Program window opens. Click the Test button to test the scanner. 10. If the scanner passes, “Scanner Link Successful,” appears in the status box.

  • Page 23: Scanning An Image From The Pc

    NOTE: You must have a browser installed in order to view the VistaScan online help. 5. In the Click to Scan section of the VistaScan Beginner window, click the icon that corresponds to the type of image you are scanning. UMAX Astra 2000U/P Owner’s Guide...
  • Page 24 NOTE: Choosing an icon in the “Click to Scan” area does two things: it activates the scanner, and automatically sets the scanner settings. This ensures you get the best scanning results for the item you are scanning. 6. A pop-up message appears on the right side of the screen indicating that you should click the Done tab.

  • Page 25: Scanning An Image From The Macintosh

    5. Click the Get Photo tab. 6. Click the Scanner button to display a menu of available input sources. Select UMAX VistaScan, then click OK. The VistaScan Beginner window appears. NOTE: You only need to select the device driver once in PhotoDeluxe.
  • Page 26 You can change the view size of the Preview image before scanning the final image using the “Zoom Tool,” or select a region to scan using the “Frame Selection Tool.” To find out more about how to use these tools, click on the user tips text that appears when your cursor pauses over the tool.

  • Page 27: Turning The Scanner Lamp On And Off

    NOTE: The scanner lamp is different from the Power Indicator light. The Power Indicator light is the very small, green light located directly above the UMAX logo on the front panel of the scanner. This indicator remains ON whenever the scanner is plugged into an electrical outlet (regardless of whether the Power Saving utility is engaged).

  • Page 29: Setting Vistascan Preferences

    Setting VistaScan Preferences Preferences control scanner settings that you generally do not modify every time you use the scanner. The Preference settings are used as the default settings for several of the scan settings. To access the VistaScan Preferences, click the Preferences icon in the upper right corner of the VistaScan window.
  • Page 30 Color Matching/Correction Color Matching allows you to fine-tune the colors of scanned images so that they emulate the colors of your original source documents as closely as possible. This is accomplished using MagicMatch. When you click on the MagicMatch checkbox (so a checkmark appears) the Profile List displays.

  • Page 31: Scan Destination

    UMAX Astra 2000U/P Owner’s Guide Show Ruler The Show Ruler command displays or hides the rulers that border the top and left sides of the Preview window. These rulers correspond to the rulers on your scanner's object glass. Clicking on the Show Ruler checkbox turns off (removes the checkmark) and hides the ruler.
  • Page 32 File To set the location for your stored images: Click on the File icon, the file preferences appear to the right of the Scan To icon set. Enter the directory in which you want to store the scanned image file, in the File Directory text box. If you are not sure of the directory path, click the Browse button to locate the desired directory.
  • Page 33 If you want to change any of the settings, click on the Properties button. The standard Print Setup dialog box opens. Make any changes you want, and then click OK to return to the Preference settings. UMAX Astra 2000U/P Owner’s Guide...

  • Page 34: Scanner Information

    Name text box. If you are not sure of the directory path, click the Browse button to locate the correct path. Select the image format in which you want to save scanned images from the Image Format drop down list. Scanner Information The Scanner Information tab displays important information about your scanner.

  • Page 35: Vistascan Beginner Window Features

    VistaScan Beginner Window Features The VistaScan Beginner window appears when you open VistaScan. The Beginner window features allow you to scan a wide variety of documents, photos, and graphics by clicking just a few buttons. UMAX Astra 2000U/P Owner’s Guide...
  • Page 36 Scanning an item using the Beginner window options consists of just a few steps: Perform a preview scan of the item to be scanned by clicking on the Preview button. The item is quickly scanned at low- resolution, and is displayed in the Preview window (on the left side of the VistaScan Beginner window).
  • Page 37 You can also move a selected frame by positioning the cursor inside the frame (which changes the cursor shape to a four-direction arrow), and dragging the frame to another location in the Preview window. UMAX Astra 2000U/P Owner’s Guide Zoom Tool Frame Tool Move Tool...
  • Page 38 Move tool – Lets you move an image in the Preview window so you can see portions that are not visible because the image is too large to display completely. Click on the Move tool. Put the cursor inside the Preview window (which changes the cursor shape to a hand).
  • Page 39 Clicking on any of these icons automatically starts the final scan process using the pre-defined scan settings. The scanned image is saved, or is sent to the device or application you specified by clicking on the Scan To icon. UMAX Astra 2000U/P Owner’s Guide Printed Matter Settings icon Web Image...

  • Page 40: Vistascan Advanced Features

    VistaScan Advanced Features The VistaScan Advanced window gives you the ability to adjust the scan setting individually so you can customize the settings for the type of document you are going to scan. If you are a novice computer user, you may want to use the VistaScan Beginner window until you are more familiar with VistaScan and the scanning process.
  • Page 41 UMAX Astra 2000U/P Owner’s Guide You can choose from the following settings: Flatbed Reflective: Scans paper originals (non-transparencies) e.g., photographs, documents, and brochures. Three other setting options appear onscreen that are not available with this scanner: UTA Transmissive, UTA Negative, Automatic Document Feeder.
  • Page 42 True Color, CMYK: Converts RGB (video) color data into CMYK (printed) color data using a special color transformation process. When scanning is completed the CMYK image is ready for printing on a CMYK color printer. NOTE: Most ink jet printers use RGB rather than CMYK printing. 256 Colors: Scans color images using 256 colors.
  • Page 43 Changing the Resolution Setting Scanning resolution is measured in dots per inch (DPI). Resolution determines the amount of information the scanner will capture in a scanned image. The higher the resolution, the finer the image detail, and the larger the file sizes.
  • Page 44 The table below gives you an idea of the file sizes you can expect based on the original image size and the resolution setting you specify. These values are based on scanning images in 24-bit, True Color RGB mode. Image sizes shown below are given in MegaBytes.
  • Page 45 UMAX Astra 2000U/P Owner’s Guide...
  • Page 46 Using Custom Resolution Settings You can also specify custom resolution settings that you can use when you scan. The maximum custom resolution setting you can define is 2400 dpi. To define the custom resolution settings: Choose the Custom… option from the Resolution drop down menu.
  • Page 47 Magazine — Specifies 133 lines per inch. This option smoothes the fine dot pattern found in glossy magazines. Newspaper — Specifies 85 lines per inch. Smoothes the coarse grain pattern commonly found in newspaper images. UMAX Astra 2000U/P Owner’s Guide...
  • Page 48 Art print — Specifies 175 lines per inch. Smoothes the fine dot pattern found in high quality art prints. Custom – Opens the Custom Descreen window, which allows you to specify a custom line screen value. Refer to the Using Custom Descreen Settings section that follows for information about how to set custom descreen values.
  • Page 49 UMAX Astra 2000U/P Owner’s Guide VistaScan provides the following filter options: No Filter – Use this option when you do not want to sharpen or blur the image. Sharpen – Use this option to sharpen lines that may be fuzzy or not clean in the original image.
  • Page 50 You can scale the image using any of the scale factors listed below: 200% 150% 100% Custom You can also specify a custom scale factor by choosing the Custom option from the Scaling drop down menu. See the Using Custom Scaling Settings section that follows for more information about specifying a custom scale factor.
  • Page 51 To automatically adjust the light and dark values: 1. Place the item you want to scan on the scanner object glass. 2. Click the Preview button from the VistaScan Advanced window.
  • Page 52 Using the Scan Control Unit The Scan Control unit contains the Preview and Scan buttons, and the Scan To options. Selecting the Scan to Device or Application To specify the device or application to which you want to send the scanned item: Click on the arrow above the Scan To text on the Scan Control unit.
  • Page 53 1 and 2 until you have created all the desired frames. After you create a frame, the Single Frame tool is automatically selected so you can resize or move the frame you just created. UMAX Astra 2000U/P Owner’s Guide...
  • Page 54 To select one of the frames you created, double-click on the desired frame. The frame border of the active frame changes to a marquis style frame (dotted lines). Once a frame is selected, double-click on a frame to display the Job Information window for that image, which contains the image information.
  • Page 55 UMAX Astra 2000U/P Owner’s Guide Adjusting Image Brightness, Contrast, Highlights and Shadows When you click on the Brightness/Contrast tab from the Color Adjustment panel a series of slide bars appear. You adjust the associated tones by dragging the slider in one of the bars to the left or the right.
  • Page 56 VistaScan provides Gamma adjustment capabilities so you can compensate for this variance in your scanner. Moving the slider on the scroll bar to the right increases the brightness of the mid-range gray tones. Moving it to the left decreases the brightness of the mid-range gray tones.
  • Page 57 UMAX Astra 2000U/P Owner’s Guide Adjusting the Image Tones The Curve command is another way to make precise adjustments in the highlight, midtones, or shadow levels in your images. Using this feature corrects the gray/color values in an image. You change the values by altering the shape of the curve that represents the brightness values of pixels.
  • Page 58 When you click in the wheel the image tones are shifted to the particular hue that is represented in that area. Click the Reset button to cancel the changes and returns the value to default setting. Rotating an Image You can rotate an image clockwise or counter clockwise, and you can flip images 180 degrees vertically or horizontally.

  • Page 59: Using Vistaaccess - Direct Access

    VistaAccess option to display the scanner icon in the Windows Task bar (near the time display in the lower right corner of the window). Click the scanner icon in the Task bar using your right mouse button. A pop-up menu appears which contains: VistaScan VistaShuttle UMAX Astra 2000U/P Owner’s Guide...
  • Page 60 Click the Find/Refresh Scanner option to re-initialize the scanner. Click the Help option to view VistaAccess online help. Click the Exit option to remove the scanner icon from the Windows Task bar and close VistaAccess. To use VistaAccess from the Macintosh: Click on the control strip in the lower left corner of the Desktop.

  • Page 61: Using Vistashuttle

    Click on the E-Card icon. The VistaScan Beginner window opens so you can scan an item to include in your electronic greeting card. Lift the scanner’s document cover and place your document facedown in the center of the scanner’s object glass. UMAX Astra 2000U/P Owner’s Guide...
  • Page 62 Click Preview to preview the scanned item. You can edit the Preview image before scanning the final image using the “Zoom Tool” and the “Frame Selection Tool.” To find out more about how to use these tools, click on the user tips text that appears when your cursor pauses over the tool.

  • Page 63: Using The Umax Copy Utility

    Send your e-mail message. Using the UMAX Copy Utility The UMAX Copy utility is a PC-based application that lets you scan and automatically print copies of an image. NOTE: The UMAX Copy Utility is not Macintosh compatible. UMAX Astra 2000U/P Owner’s Guide...
  • Page 64 Programs pop-up menu appears, click on the VistaScan option. The VistaScan pop-up menu appears. Click on the UMAX Copy Utility selection to open the program. The UMAX Copy Utility window appears. Select your copy settings. Click the copy button to make the copies, then click Exit when you are finished.
  • Page 65 Copy/Stop — Copy your scanned image by clicking the Copy button. When copying begins the button text changes to read Stop. To stop printing copies, click the Stop button. UMAX Astra 2000U/P Owner’s Guide Selecting Normal uses an enhanced filter...

  • Page 67: Chapter 4. Scanning Projects

    CHAPTER 4. Scanning Projects The UMAX Astra 2000 scanners include bundled software to help you with a variety of tasks. In this chapter, we will show you how to make a personalized calendar, create Web-ready images, and even turn a page of text into an online text document that you can edit.
  • Page 68 The image type selections include: Color photos, Text/lineart, Web Images and Printed Matter settings. Once you click on the desired image type, the scanner starts scanning the image using the appropriate settings. For Macintosh Users: After the scan is complete, a print window appears.

  • Page 69: Using Vistascan To Scan A Photo To E-Mail

    Follow steps 1 – 3 as listed in the Scan and Print instructions, and then proceed with the following steps: 1. Click on the E-mail icon to set the scanner settings to the best values for scanning an image to E-mail.

  • Page 70: Using Vistascan With Photodeluxe To Create Web-Ready Images

    Using VistaScan with PhotoDeluxe to Create Web-ready Images Add flair to your Web pages by importing scanned photos. The version of PhotoDeluxe is different for PC and Macintosh users. Follow the appropriate set of instructions based on the type of system you are using. For PC Users: Open the PhotoDeluxe application.
  • Page 71 (i.e., a picture, a postcard, etc.). Lift the document cover and place the item you have selected facedown in the center of the object glass of the scanner. Click the Preview button. The scanner begins a low-resolution scan of the image.
  • Page 72 If you choose the GIF format: a. An Export Options window appears notifying you it will convert the photo to the GIF format. Click OK. b. An Export GIF window appears. Go to the next numbered step. If you choose the JPEG format: a.
  • Page 73 PhotoDeluxe window. NOTE: Choosing an icon in “Click to Scan” area does two things: it activates the scanner, and automatically sets all of the scanner settings to ensure you get the best scanning results.
  • Page 74 Click the Send button. Click the To the Internet tab. Click the Web Page button. A new window appears allowing you to alter the image. Click the 1Trim tab to select the portion of the image you want to use. Click OK when finished. Click the 2Size tab to adjust the size of the image.

  • Page 75: Using Presto! Pagemanager To Scan A Form And Edit It With

    Click Programs. Select Presto! PageManager. Select Presto! PageManager. The Presto! PageManager window appears. Choose Select Source from the File menu. A window appears, choose VistaScan. Select Acquire from the File menu. The VistaScan Beginner window appears. UMAX Astra 2000U/P Owner’s Guide...
  • Page 76 Lift the document cover and place the form you want to scan facedown in the center of the object glass of the scanner. Click the Preview button. Click on the Text/Lineart icon in the Click to Scan area to begin the scan.

  • Page 77: Creating A Calendar With Photodeluxe

    You can create your own calendar using PhotoDeluxe. This process differs for PC and Macintosh users. Follow the appropriate instructions for the system that you are using. For PC Users: 1. Insert the PhotoDeluxe CD in your CD-ROM drive. UMAX Astra 2000U/P Owner’s Guide...
  • Page 78 NOTE: The PhotoDeluxe CD must be loaded in the CD-ROM drive to access the calendar templates. 2. Open PhotoDeluxe (refer to Chapter 2. Your First Scan for instructions on how to start PhotoDeluxe). 3. The PhotoDeluxe window appears. 4. Click the Cards & More button. 5.
  • Page 79 11. Click Save from the File menu to store the calendar page, or select Print to print the calendar page. 12. Repeat this process until all the calendar pages are complete. UMAX Astra 2000U/P Owner’s Guide...
  • Page 80 Click the 4Style tab. Click the Choose Style button. Double-click one of the styles that appear in the Templates window. e. Click the 5Add tab. Click the Scanner button to launch the VistaScan Beginner window. f. Click the Preview button, then click one of the icons from the Click to Scan section.

  • Page 81: Converting Scanned Text To Editable Text With Omnipage

    1. Click on the Start bar in the bottom-left corner of the screen. 2. Click Programs. 3. Select the Caere Applications option. 4. Select OminPage LE to launch the application. The OmniPage LE window appears. UMAX Astra 2000U/P Owner’s Guide...
  • Page 82 3. Double-click the OmniPage LE icon. An OmniPage toolbar appears. (If this toolbar does not appear, click on the Window menu and select Show Toolbar). 4. Click Select Scanner from the Settings menu. Select UMAX Astra Series then click OK.

  • Page 83: Converting Scanned Text With Omnipage Le

    Converting Scanned Text with OmniPage LE 1. Position the image you want to scan facedown on the scanner’s object glass. 2. From the OmniPage LE window, click the Scanner icon and select Flatbed. Click Done. For PC Users: Choose Acquire Image from the File menu. Select Flatbed from the Load Scanner dialog box.

  • Page 84: Creating An Album With Presto! Photoalbum

    Creating an Album with Presto! PhotoAlbum A variety of templates are included in Presto! PhotoAlbum that you can use for albums. You can also save an album you create and use it later as a template for creating another albums. This process differs for PC and Macintosh users.

  • Page 85: Creating A Photo Album

    Browse through the template thumbnails using the scroll bar. NOTE: Clicking on the thumbnail displays a description of the layout. The description includes information when the layout was originally created and how many pages are contained in the layout. UMAX Astra 2000U/P Owner’s Guide...
  • Page 86 VistaScan. The VistaScan Beginner window opens. 8. Lift the document cover and place the image you want to scan facedown in the center of the object glass of the scanner. 9. Click on the Preview button to perform a preliminary low- resolution scan of the photo you want to include in the album.
  • Page 87 15. Choose the Save As command from the Album menu. Enter the file name and directory location in which you want to store the album. Click OK to save the album. UMAX Astra 2000U/P Owner’s Guide...

  • Page 89: Chapter 5. How To Get Help

    Read the following information to find out how to access the manuals for each individual software application. Accessing the UMAX VistaScan Online Manual For PC Users: If the VistaScan application is already open, you can locate the manual by clicking on the user tips that pop up when your mouse scrolls over a tool.

  • Page 90: Accessing The Adobe Photodeluxe Online Manual

    ? icon located in the upper right corner. If VistaScan is not open, follow the instructions below. 1. Double-click the Hard Drive icon on the desktop. 2. Double-click the UMAX VistaScan folder. 3. Double-click the VistaScan Help. Your Internet browser should launch the VistaScan User’s Guide.

  • Page 91: Accessing The Presto! Pagemanager Online Manual

    For PC Users: 1. Click Start. 2. Click Programs. 3. Click Caere Application. 5. Click English Documentation. For Macintosh Users: 1. Double-click the Hard Drive icon on the desktop. 2. Double-click the OmniPage LE folder. UMAX Astra 2000U/P Owner’s Guide...

  • Page 92: Installing Acrobat Reader For Macintosh Users

    6. Double-click the Install Acrobat 3.0 icon. Troubleshooting This scanner is designed to be reliable and easy to install. If you have any problems with your scanner, please read the notes that follow to find out probable causes of the problem.

  • Page 93: Astra 2000U (Windows 98/95 Osr2) Problems And Solutions

    Make sure the interface cable (parallel or USB) is properly connected to the USB connector port, or to the parallel printer port (not the RS-232 port) on your computer. Astra 2000U (Windows 98/95 OSR2) Problems and Solutions Problem: Your computer does not recognize your USB scanner USB support must be installed and enabled or the scanner will not work.
  • Page 94 Click the + beside the Universal Serial Bus Controllers entry. Two items display, (your chipset) PCI to USB Open Host Controller and Root Hub. If a yellow exclamation point appears, or if one or both of them are not present, please contact your computer manufacturer. If the USB section does not show up we recommend you contact your computer manufacturer to enable USB.
  • Page 95 Device Manager. The scanner should be listed under the heading of Imaging Device. If it is not present, insert the UMAX VistaScan CD-ROM into the CD-ROM drive. Unplug the scanner cable from the back of the computer, and then plug it back into the USB port.
  • Page 96 Your system resources are low. Your system resources are the amount of free resources your system can call on at a given time. This should be at 90% or above to run a scanner. Anything under 60% will cause system freezes or link fails when you attempt to access the scanner.

  • Page 97: Astra 2000U (Macintosh Version) Problems And Solutions

    I cannot get the scanner to install properly, or it does not run once it is installed. Solution: If you are having problems installing or using the Astra 2000U scanner, be sure that Macintosh OS 8.1 or higher is installed on your computer.
  • Page 98 Your system goes to the Finder when you try to acquire the scanner. Solution: Plug the scanner into its own power outlet. If still does the same thing, please call UMAX Technical Support. Problem: The following error message appeared: “Error: Not Enough Power to Function”...
  • Page 99 Solution: Follow this procedure: 1. Isolate, and plug the scanner in a USB port by itself. 2. Go to the Apple System Profiler, listed under the Apple menu. 3. Go to the Devices & Volumes tab (Command + 2). Is the...

  • Page 100: Astra 2000P (Windows 98/95 Osr2) Problems And Solutions

    3. If you are using a Macintosh computer other than the iMac, do not run the scanner off the keyboard. The keyboard has two ports. Those ports are for right or left-handed people so they can plug the mouse in where it is better for them.
  • Page 101 (usually a printer). EPP mode allows the parallel port to control more than a single device. To control both the scanner and the printer using the parallel port you need to change the port setting to EPP. Solution:...
  • Page 102 File menu. Reboot your computer try the scanner test again. If the scanner passes the test when your printer driver is not on your system, you cannot use your printer driver on the same port as the scanner. There are two solutions for this situation.

  • Page 103: Contacting Technical Support

    Contacting Technical Support If the above solutions have not resolved your problem, please contact your dealer or call the UMAX Technical Support Monday-Friday, between 9 a.m - 5 p.m (CST), at (214)739-1915. Before you call, please be sure to have the following...

  • Page 104: Maintenance

    With the exception of periodic cleaning or lamp replacement, the scanner is virtually maintenance-free. Please read the following section to learn how to properly maintain the scanner. Static Electricity Precautions Static electricity is a constant danger to computer systems. The charge that can build up in your body may be strong enough to damage electronic components on the scanner’s printed circuit...

  • Page 105: Cleaning

    Regularly cleaning the object glass will ensure that dirt or smudges will not reduce the quality of your scanned images. Before you clean the glass, make sure the scanner is turned off and the power cord is unplugged. Clean the object glass and document cover; with a soft damp cloth and a mild detergent or alcohol.

  • Page 107: Appendix A. Technical Specifications

    Scanning Modes B/W, halftone, 8-bit Document Size Letter, A4, B5, A5, check Scanner Dimensions 18.4” x 12.2” x 3.9” Approx. Scanner UMAX Astra 2000U/P Owner’s Guide 600 dpi x 1200 dpi 9600 dpi x 9600 dpi Optics Enclosed Optical System Interface Astra 2000P—Parallel...

  • Page 109: Glossary

    A color monitor or color scanner is an example of an additive color device. BET-A UMAX patented technology that increases the dynamic range and decreases overall noise for improved image quality. Bit Map Image -An image comprised of pixels, or binary digits, that can be bi-level (line art), continuous tone gray or continuous tone color.
  • Page 110 A perfect dynamic range for a scanner is considered to be 4.0 or Dmin=O and Dmax=4. The dynamic range of a scanner is most indicative of it’s overall image quality with 3.0 being a minimum rating for prepress capable scanners.
  • Page 111 UMAX Astra 2000U/P Owner’s Guide Highlight-The brightest part of an image that still has detail. Setting a highlight point in an image is arguably the most important step to achieving a good scan. Histogram-A bar chart that represents the pixel count of an image.
  • Page 112 This method is considered to be superior to CCD technology and usually has a higher Dynamic Range than CCD’s. UMAX CCD technology is moving closer and closer to PMT technology every day. Postscript-A device independent image file format. This is the file format most commonly used to output images or compound documents, pages with text and graphics, via the four-color process.
  • Page 113 UMAX Technologies, Inc.-A company renowned for producing user-friendly scanners that provide superior image quality, a high degree of utility to the customer. You can contact UMAX technical support during regular business hours Monday-Friday at (510) 492- 5827, or by visiting the UMAX web site located at http://www.umax.com...

  • Page 115: Fcc Declaration Of Conformity

    The party responsible for product compliance: Corporate Name: UMAX Technologies, Inc. Address: 3561 Gateway Blvd., Fremont, CA 94538, USA Telephone No.: 510-492-6000 Person responsible for making this Declaration: Position/Title: President UMAX Astra 2000U/P Owner’s Guide Model No.: Astra 2000U Astra 2000P Signature: Operating...

  • Page 116: Warranty

    ONE (1) YEAR from the original date of purchase. Should any defect(s) be discovered, the product may be returned either to the manufacturer or an authorized UMAX service center. If you are returning product for repair, please be sure to do the following: 1) Call UMAX Technical Support Mon-Fri during regular business hours at (214) 739-1915 and obtain an RMA (Return Merchandise Authorization) number.

  • Page 117: Index

    Color Matching/Correction, 30 color saturation, 57 color spectrum wheel, 57 connecting the Interface Cables, 15 connecting the Parallel cable, 16 UMAX Astra 2000U/P Owner’s Guide connecting the Power Adapter, 17 connecting USB cable, Macintosh, connecting USB Cable, PC, 15 connector types, 14...
  • Page 118 23 online manuals, 89 opening PhotoDeluxe, 21 optimal resolution settings, 44 package contents, 9, 10 package contents, Astra 2000P, 10 package contents, Astra 2000U, 10 parallel cable, 16 parallel connector, 9 parallel connectors, 14 parallel port, 14 photo gallery, 26...
  • Page 119 43 rotating an image, 58 Save As window, 24 save to application preferences, 31 save to file preferences, 31 UMAX Astra 2000U/P Owner’s Guide scaling images, 49 scan and automatically print images, Scan Control Unit features, 52 Scan Destination, 31...
  • Page 120 22 Tips Help, 31 tone adjustment, 54 tools, VistaScan Beginner window, troubleshooting, 92 turning the scanner lamp on and off, UMAX Technical Support, 103 unpacking the scanner, 9 USB cable, 15 USB connector, 9 USB Connectors, 13 USB port, 14...

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