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FOR SERVICING
HOW TO LOCATE YOUR JVC SERVICE CENTER
TOLL FREE: 1-800-537-5722
Dear customer:
in order to receive the most satisfaction trom your purchase, read the instruction booklet before operating the
unit. In the event that repair is necessary, or for the address nearest your location, please refer to the factory
service center list below or within the Continental United States, call 1-800-537-5722 for your authorized
servicer. Remember to retain your Bill of Sale for Warranty Service.
—JVC
JVC SERVICE & ENGINEERING
COMPANY OF AMERICA
DIVISION OF US JVC CORP.
FACTORY SERVICE CENTER LOCATIONS
1500 Lakes Parkway
Lawrenceville, GA
30243-5357
(404) 339-2522
107 Little Falls Road
Fairfield, NJ
07004-2105
(201) 808-9279
705 Enterprise Street
Aurora, IL 60504-8149
(708) 851-7855
5665 Corporate Avenue
10700 Hammerly, Suite 110
2969 Mapunapuna Place
Cypress, CA
90630-0024
Houston, TX 77043
Honolutu, Hl 96819-2040
230 Eliot Street
14505 Commerce Way
890 Dubuque Avenue
Ashland, MA
01721-2377
Miami Lakes, FL 33016-1512
South San Francisco, CA
94080-1804
(508) 881-5923
(305) 362-6252
{415) 871-2666
Sophisticated electronic products may require occasional service. Just as quality is a keyword in the
engineering and production of the wide array of JVC products, service is the key to maintaining the high level
performance for which JVC is world famous. The JVC service and engineering organization stands behind our
products.
NATIONAL HEADQUARTERS
JVC SERVICE & ENGINEERING COMPANY OF AMERICA
DIVISION OF US JVC CORP.
107 Little Falls Road
Fairfield, NJ 07004-2105
if you ship the product...
Pack your JVC unit in the original carton or one of
equivalent size and strength. Enclose, with the unit, a
letter stating the problem or symptom that exists and
also a copy of the receipt or bill of sale you received
when you purchased your JVC unit. Print your home
return address on the outside and the inside of the
carton. Send to the appropriate JVC Factory Service
Center as listed above.
Don't service It yourself.
CAUTION
To prevent electrical shack, do not open the cabinet. No
user serviceable parts inside.
Reter servicing to qualified service personnel.
ACCESSORIES
To purchase accessories for your JVC product, you may contact your local JVC Dealer.
Or from the 48 Continental United States call toll free: 1-800-882-2345.
52
WARRANTY
_
JVC
LIMITED WARRANTY
CONSUMER VIDEO 1-90
JVC COMPANY
OF AMERICA warrants this product and all parts thereof, except as set forth below ONLY TO THE
ORIGINAL PURCHASER AT RETAIL to be FREE FROM DEFECTIVE MATERIALS AND WORKMANSHIP from the
date of original retail purchase for the period as shown below. ("The Warranty Period")
PARTS
LABOR
1 yr
90 pays
THIS LIMITED WARRANTY
IS VALID ONLY IN THE FIFTY (50) UNITED STATES, THE DISTRICT OF COLUMBIA
AND IN COMMONWEALTH
OF PUERTO RICO.
WHAT WE WILL DO:
If this product is found to be defective, JVC will repair or reptace defective parts at no charge to the original owner, Such
repair and replacement services shall be rendered by JVC during normal business hours at JVC authorized service
centers. Parts used for replacement are warranted only for the remainder of the Warranty Period. All products and parts
thereof may be brought to a JVC authorized service center on a carry-in basis except for Television sets having a
screen size 25 inches and above which are covered on an in-home basis.
WHAT YOU MUST DO FOR WARRANTY SERVICE:
Return your product to a JVC authorized service center with a copy of your bill of sale. For your nearest JVC authorized
service center, please call toll frae: (800) 537-5722.
If service is not avaitable locally, box the product carefully, preferably in the original carton, and ship, insured, with a
copy of your bill of sale plus a letter of explanation of the problem to the nearest JVG Factory Service Center, the name
and location of which will be given to you by the toll-free number.
if you have any questions concerning your JVC Product, please contact our Customer Relations Department.
WHAT IS NOT COVERED:
This limited warranty provided by JVC does
not cover:
1. Products which have been subject to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty
installation, lack of reasonable care, or it repaired or serviced by anyone other than a service facility authorized by
JVG to render such service, os if affixed to any attachment not provided with the products, or if the model or serial
number has been altered, tampered with, dafaced or removed;
2. Initial installation and installation and removal for repair;
3. Operational adjustments covered in the Owner's Manual, normal maintenance, video and audio head cleaning;
4. Damage that occurs in shipment, due to act of God, and cosmetic damage;
5. Signa! reception problems and failures due to line power surge;
6. Video Pick-up Tubes/CCD Image Sensor, Cartridge, Stylus (Needle) are covered for 90 days from the date of
purchase;
7. Accessories;
8. Batteries (except that Rechargeable Batteries are covered for 90 days from the date of purchase):from the date of
purchase);
There are no other express warranties except as fisted above.
THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY,
IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN,
JVC SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY
OTHER DAMAGES, WHETHER DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, WITHOUT LIMITATION,
DAMAGE TO TAPES, RECORDS OR DISCS) RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH
OF THIS WARRANTY.
ALL EXPRESS
AND IMPLIED WARRANTIES,
INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE
WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion of incidental or consequential damages or limitations on how long an implied
warranty lasts, so these limitations or exclusions may not apply to you. This warranty gives you specilic legal rights and
you may also have other rights which vary from state to state.
JVC COMPANY OF AMERICA
DIVISION OF US JVC CORP.
41 Slater Drive
Elmwood Park, New Jersay 07407
REFURBISHED PRODUCTS CARRY A SEPARATE WARRANTY, THIS WARRANTY
DOES NOT APPLY. FOR DETAILS OF REFURBISHED
PRODUCT WARRANTY,
PLEASE REFEA TO THE REFURBISHED
PRODUCT WARRANTY
INFORMATION
PACKAGED WITH EACH
REFURBISHED PROOUCT.
For customer use:
Enter below the Model No. and Serial No. which is located gither on the rear, bottom or side ot the cabinet. Retain this information for future
reference.
Modgl No.:
Seriat No:
Name of dealer:
Purchase date:
53
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